Letter of Exclusivity - 17 June 25.pdf
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This document is a letter from Kardex Remstar LLC to Michael A. Goetz at the 60th Contracting Squadron at Travis Air Force Base, certifying Advanced Office Systems, Inc. as the exclusive authorized factory sales and service dealer for KardexRemstar equipment in Northern California. The letter emphasizes that Advanced Office Systems must participate in company-sponsored certification training programs for all sales and service personnel, and that KardexRemstar will only sell products and service parts through factory-authorized dealers.
The letter also includes critical warranty and liability information, stating that KardexRemstar will not assume liability for equipment failure or personal injury if service is performed by non-authorized, untrained personnel or if non-factory replacement parts are used. Furthermore, all warranties will be considered null and void if sales or services are provided by noncertified Kardex Remstar authorized service and sales resellers. The document is dated June 17, 2025, and is signed by Daniel R. Mueller, Director of Government Sales for Kardex Remstar LLC.
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Text version
June 17, 2025
Michael A. Goetz, CIV, DAF Contracting Specialist 60th Contracting Squadron/PKB Travis AFB, CA
Mr. Goetz:
Please be advised that Advanced Office Systems, Inc., located at 4060 B Pike Lane Concord, CA 94520 US, is the exclusive authorized factory sales and service dealer for all KardexRemstar equipment in the territory of Northern California.
As a KardexRemstar dealer, Advanced Office Systems, Inc. is required to participate in company sponsored certification training programs for all sales and service personnel. This requirement not only assures our customers of continued quality service but also supports our commitment to all our products, irrespective of any changes due to the introduction of enhancements and improvements. To further support this initiative, KardexRemstar has elected to sell our products and service parts only through KardexRemstar factory authorized dealers.
Please note, KardexRemstar does not assume any liability for equipment failure or personal injury if service is performed by any organization or individual who is not factory authorized, trained and/or does not use new Kardex Remstar factory replacement parts. Furthermore, all warranties will be null and void if factory sales or services are provided by noncertified Kardex Remstar authorized service and sales resellers.
Sincerely, Daniel R. Mueller Director of Government Sales Kardex Remstar LLC
File details come from the government source that posted it. Updated .