Learning Platform RFI_final.pdf

4050 Esplanade Way Tallahassee, FL 32399-0950

Ron DeSantis, Governor Pedro Allende, Secretary

Florida Department of Management Services

Request For Information (RFI)

Learning Platform Solutions

RFI Advertisement Number: DMS-24/25-550

Begin Date: July 9, 2025 End Date: August 15, 2025

Refer ALL Inquiries to:

Jessica Lewis, Procurement Officer

Departmental Purchasing Department of Management Services

4050 Esplanade Way, Suite 260 Tallahassee, FL 32399-0950 dms.purchasing@dms.fl.gov

Pursuant to rule 60A-1.042, Florida Administrative Code (F.A.C.), an agency may request information by issuing a written Request for Information. Agencies may use Requests for Information in circumstances including, but not limited to, determining whether to competitively procure a commodity or contractual services, determining what solicitation process to use for a specific need, or researching general, special, and/or technical specifications for a solicitation.

The sole purpose of this RFI is to obtain information from the vendor community. The Department is not seeking bids or proposals, and no contract award will result from this RFI.

mailto:dms.purchasing@dms.fl.gov

RFI No. DMS-24/25-550 Page 2 of 6

I. INTRODUCTION

The Department of Management Services (Department) is issuing this Request for Information (“RFI”) to the vendor community to obtain information on comprehensive on-demand learning platform solutions.

This is an RFI as defined in section 287.012(22), Florida Statutes (“F.S.”), for planning purposes only. This is not a solicitation for offers. The information gathered from this RFI may be used to develop a future solicitation. Please monitor the MyFloridaMarketPlace (“MFMP”) Vendor Information Portal for any changes or notices prior to submitting a response.

II. PURPOSE OF A REQUEST FOR INFORMATION

Rule 60A-1.042, F.A.C., provides that an agency may request information by issuing a written RFI. Agencies are authorized to use an RFI in circumstances including, but not limited to, determining whether to competitively procure a commodity or contractual services, determining what solicitation process to use for a specific need, or researching general, special, and/or technical specifications for a solicitation.

A vendor’s response to an RFI is not an offer and the agency may not use the vendor’s submission to justify a contract with that vendor without otherwise complying with Chapter 287, F.S. and rule 60A-1.042, F.A.C. Vendors submitting a response to an agency’s RFI are not prohibited from responding to any related subsequent solicitation. Any future purchase of the commodity or services will be conducted in accordance with applicable law.

The Vendor’s response to this RFI may be used to prepare future solicitations and may result in subsequent vendor meetings.

III. GOALS

The Department is seeking information from vendors regarding their on-demand learning platform solutions. This RFI seeks to identify potential partners capable of delivering a wide range of high-quality, scalable online learning solutions to support our workforce development goals. This initiative is part of our broader effort to enhance skills development, career progression, and readiness across technical and non-technical roles. We are particularly interested in platforms that offer certif ications, exam preparation, practice exams, and upskilling paths that are aligned with industry standards.

The Department is seeking information on platforms that can deliver coursework and associated services across the following domains:

1. Priority Focus Areas

• Cybersecurity

• Data Science & Analytics

• Project & Program Management

• Enterprise Architecture

2. Additional Technical Domains

• Cloud Computing

• Software Development

• Networking

• Artif icial Intelligence & Machine Learning

RFI No. DMS-24/25-550 Page 3 of 6

3. Non-Technical and Administrative Domains

• Administrative Support

• Human Resources

• Budget & Finance

• Procurement & Acquisition

• Policy and Governance

4. Foundational and Workplace Skills

• Office Productivity Tools (e.g., Microsoft Office, Google Workspace)

• Communication & Writing

• Customer Service

• Conflict Resolution

• Time Management

• Leadership and Supervisory Skills

IV. RESPONSE SUBMISSION

The Department requests the following information:

1. Company Contact Information:

• Primary contact

• Address

• Phone

• Email

2. Company Overview

3. Description of Platform Features/Capabilities that includes, but not limited to:

a. Content library scope and key subject areas;

b. Availability of industry certif ications and exam preparation (e.g., Computing

Technology Industry Association (CompTIA), Project Management Institute (PMI), Amazon Web Services (AWS), Certif ied Information Systems Security Professional (CISSP), The Open Group Architecture Framework (TOGAF));

c. Practice exams and skills assessments;

d. Analytics and reporting features for learners and administrators;

e. Language support and localization options;

f. Licensing or subscription models; and

g. Case studies or examples of government or large enterprise implementations.

4. Identify any cooperative purchasing agreements where the solution may be purchased.

5. Pricing Structure or Licensing Tiers (if available)

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PLEASE NOTE: Any submitted material is subject to the Public Records Act, section 119.07, F.S.

V. RESPONSE SUBMISSION

Responses shall be submitted as follows:

1. Responses shall be submitted via email only

2. The email Subject Line shall be titled: DMS-24/25-550

3. Response Files should follow this naming convention:

Company Name_DMS-24/25-550_RFI; and

4. The response must be submitted via the email to dms.purchasing@dms.fl.gov

5. A redacted copy must also be submitted, if the vendor is asserting the existence of confidential, proprietary, or trade secret information. See section XI herein.

***ALL EMAILS SHALL CONTAIN THE RFI NUMBER IN THE SUBJECT LINE OF THE EMAIL***

VI. PROCESS

Responses to this RFI will be reviewed by the Department for informational purposes only and will not result in the award of a contract.

Responding to the RFI does not prevent a vendor from being eligible to contract with an agency pursuant to section 287.057(19)(c), F.S.

VII. PRESENTATIONS

After the Department receives responses to this RFI, and at the sole discretion of the Department, one or more vendors may be selected to demonstrate to the Department the products and services related to the information submitted in the RFI response. The purpose is for the Department to learn about the most current solutions available.

Any presentation should be direct in nature and remain on topic. The presentation moderator will remind vendors that the meeting is for information gathering only. Vendors are encouraged to bring technical representatives to the presentations.

VIII. TIMELINE

Listed below are important dates and times when actions should be taken or completed. If the Department finds it necessary to update any of the dates and/or times noted, it will be accomplished by an addendum to the RFI. All times listed below are in Eastern Standard Time (EST).

Date Time Description 7/9/2025 Release of RFI

7/25/2025 4:00 p.m. Questions due to the email address in Section V.

8/1/2025 TBD Anticipated answers to questions

8/15/2025 4:00 p.m. Responses are due to the email address in Section V.

To Be Determined TBD Presentations, if applicable.

IX. CHANGES TO THE RFI

The Department will post addenda to the RFI on the Florida Vendor Information Portal (VIP) at MyFloridaMarket Place Vendor Information Portal. Each vendor is responsible for monitoring the VIP for new or changing information.

https://vendor.myfloridamarketplace.com/

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X. RFI QUESTIONS AND CONTACT WITH DMS

Vendors shall address all questions regarding this RFI in writing to the email address identif ied in Section XIII. DMS will post answers to questions on VIP as noted in Section VIII., Timeline.

XI. CONFIDENTIAL, PROPRIETARY, OR TRADE SECRET INFORMATION

If vendor considers any portion of the documents, data or records submitted in response to this RFI to be confidential, proprietary, trade secret or otherwise not subject to disclosure pursuant to Chapter 119, Florida Statutes, the Florida Constitution or other authority, vendor must mark the document as “Confidential” and simultaneously provide the Department with a separate redacted copy of its response and briefly describe in writing the grounds for claiming exemption from the public records law, including the specific statutory citation for such exemption. This redacted copy shall contain the Department’s RFI name, number, and the name of the vendor on the cover, and shall be clearly titled “Redacted Copy.” The Redacted Copy should only redact those portions of material that the vendor claims are confidential, proprietary, trade secret or otherwise not subject to disclosure.

In the event of a request for public records pursuant to Chapter 119, Florida Statutes, the Florida Constitution or other authority, to which documents that are marked as confidential are responsive, the Department will provide the Redacted Copy to the requestor. If a requestor asserts a right to the Confidential Information, the Department will notify the vendor such an assertion has been made. It is the vendor’s responsibility to assert that the information in question is exempt from disclosure under chapter 119 or other applicable law.

If the Department becomes subject to a demand for discovery or disclosure of the Confidential Information of the vendor in a legal proceeding, the Department shall give the vendor prompt notice of the demand prior to releasing the information (unless otherwise prohibited by applicable law). The vendor shall be responsible for defending its determination that the redacted portions of its response are confidential, proprietary, trade secret, or otherwise not subject to disclosure.

By submitting a response, the vendor agrees to protect, defend, and indemnify the Department for any and all claims arising from or relating to the vendor’s determination that the redacted portions of its response are confidential, proprietary, trade secret, or otherwise not subject to disclosure. If vendor fails to submit a redacted copy of information it claims is confidential, the Department is authorized to produce the entire documents, data, or records submitted to the Department in answer to a public records request for these records.

XII. VENDOR COSTS

Vendors are responsible for all costs associated with the preparation, submission, and any potential meeting to discuss this RFI. The Department will not be responsible for any vendor-related costs associated with responding to this request.

XIII. PROCUREMENT OFFICER

If you have administrative questions concerning this RFI, please contact:

Jessica Lewis DMS Departmental Purchasing Phone: (850) 488-0012 Email: dms.purchasing@dms.fl.gov

**ALL EMAILS SHALL CONTAIN THE RFI NUMBER IN THE SUBJECT LINE OF THE EMAIL**

XIV. SPECIAL ACCOMMODATIONS

Any person with a disability requiring special accommodations to participate in the RFI shall contact the Department contact person at the phone number above at least f ive working

RFI No. DMS-24/25-550 Page 6 of 6 days prior to the submission deadline for Questions and/or Responses. If you are hearing or speech impaired, please contact this office by using the Florida Relay Services which can be reached at 1 (800) 955-8771 (TDD).

Certif ied Business Enterprises are encouraged to participate in the RFI process.

END OF RFI NO.: DMS-24/25-550