LCRR-ServiceLineNotification-DocumentOutline_26.06.10_B272970.pdf
PDF 297 KB Posted
- Attached to
- Service Line Material Annual Mailing 2027
- Solicitation number
- B2727970
- Issued by
- Pennsylvania
About this file
Service Line Material Annual Mailing 2027
This is a service outline document for the Philadelphia Water Department (PWD) detailing the design and contents of an annual service line notification mailing packet for 2027. The project involves the production and mailing of full-color notification letters and supplemental fact sheets to residential properties in Philadelphia, Pennsylvania, informing property owners of their service line material composition based on PWD records. The mailing packet consists of a #10 envelope with pre-paid postage indicia and printed return address, containing one customized letter (8.5" x 11", double-sided, full color) and four supplemental fact sheets covering lead plumbing basics, service line materials and maps, flushing instructions, and options to replace service lines. Letters are customized based on five service line material categories: lead, lead in pilot area, galvanized material, galvanized material in pilot area, and incomplete records, with content available in both English and Spanish. Each mailing packet includes all five sheets regardless of material category.
The document outlines specific content requirements for each letter variant, including notification language, flushing instructions with diagrams, health information, and guidance on service line replacement options including HELP loan programs, private plumber hiring, and planned construction work coordination. The mailing addresses a planning address of 123 Main Road, Philadelphia, PA 19000. The document is dated June 10, 2026, and establishes the framework for the 2027 annual notification cycle. The related contract opportunity indicates this is a micro purchase to be awarded to the lowest responsive and responsible bidder, with the award potentially made as a whole or by line item at the City's discretion, and bidders must quote all items to be eligible for award.
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Text version
#10 Envelope Full color Return address printed Recipient addresses to be printed Postage: pre-paid indicia
Annual Service Line Material Notification Packet 2026 Planning
Address 123 Main Rd
Philadelphia, PA 19000
PWD
Letter (Only one type included per letter)
8.5” x 11” Double-sided Full color
• Lead
• Lead (in pilot area)
• Galvanized material
• Galvanized material (in pilot area)
• Incomplete records
Lead Lead (in pilot area) Galvanized material Galvanized material (in pilot area) Incomplete records
What to do: Flushing
This is your annual notification of our records for your service line material.
Material Lead
Spanish
More information
| • | Flushing |
| • | Options to replace a service line |
| • | Service line materials & map |
| • | Lead plumbing basics |
This is your annual notification of our records for your service line material.
Material
What to do: Flushing
More information
| • | a. Lead plumbing basics |
| • | b. Service line materials & map |
| • | c. Flushing |
| • | d. Options to replace a service line |
Lead
English
This is your annual notification of our records for your service line material.
Material
What to do: Flushing
More information
| • | a. Lead plumbing basics |
| • | b. Service line materials |
& map
| • | c. Flushing |
| • | d. Options to replace a |
service line
Lead
This property is eligible for our free replacement pilot.
Complete pre-application
Spanish This is your annual notification of our records for your service line material.
Material
What to do: Flushing
More information
| • | a. Lead plumbing basics |
| • | b. Service line materials |
& map
| • | c. Flushing |
| • | d. Options to replace a |
service line
Lead
This property is eligible for our free replacement pilot.
Complete pre-application
English
This is your annual notification of our records for your service line material.
Material
What to do: Flushing
More information
| • | Flushing |
| • | Options to replace a service line |
| • | Service line materials & map |
| • | Lead plumbing basics |
Galvanized
Spanish This is your annual notification of our records for your service line material.
Material
What to do: Flushing
More information
| • | a. Lead plumbing basics |
| • | b. Service line materials & map |
| • | c. Flushing |
| • | d. Options to replace a service line |
Galvanized
English
This is your annual notification of our records for your service line material.
Material
What to do: Flushing
More information
| • | Flushing |
| • | Options to replace a service line |
| • | Service line materials & map |
| • | Lead plumbing basics |
Incomplete Record
Spanish This is your annual notification of our records for your service line material.
Material
What to do: Flushing
More information
| • | a. Lead plumbing basics |
| • | b. Service line materials & map |
| • | c. Flushing |
| • | d. Options to replace a service line |
Incomplete Records
English
This is your annual notification of our records for your service line material.
Material
What to do: Flushing
More information
| • | a. Lead plumbing basics |
| • | b. Service line materials |
& map
| • | c. Flushing |
| • | d. Options to replace a |
service line
Galvanized
This property is eligible for our free replacement pilot.
Complete pre-application
Spanish This is your annual notification of our records for your service line material.
Material
What to do: Flushing
More information
| • | a. Lead plumbing basics |
| • | b. Service line materials |
& map
| • | c. Flushing |
| • | d. Options to replace a |
service line
Galvanized
This property is eligible for our free replacement pilot.
Complete pre-application
English
8.5” x 11” Double-sided Full color
Supplemental fact sheets (All included in each letter)
a. Lead plumbing basics
b. �Service line materials & map
c. Flushing
d. �Options to replace a service line
Flushing
Instructions
When to do it
Diagram
Spanish Flushing
Instructions
When to do it
Diagram
English
Options to replace a service line
HELP loan
Hire a private plumber
Planned construction work
Spanish Options to replace a service line
HELP loan
Hire a private plumber
Planned construction work
English c - Flushing d - �Options to replace a service linea - Lead plumbing basics
Lead plumbing basics
Corrosion control
Sources of lead
Health language
Spanish
Meet your service line
How lead can get into water
Lead plumbing basics
Corrosion control
Sources of lead
Health language
English
Meet your service line
How lead can get into water b - Service line materials & map
Spanish
Service line materials
Possible pipe materials Service line map
Updating records on the map
Where records came from
English
Service line materials
Possible pipe materials Service line map
Updating records on the map
Where records came from
Examples 1 envelope + 5 sheets:
8.5” x 11”, Double-sided, Full color
Envelope
| 1. | Letter: Lead |
| 2. | Fact sheet: Lead plumbing basics |
| 3. | Fact sheet: Service line materials & map |
| 4. | Fact sheet: Flushing |
| 5. | Fact sheet: Options to replace a service line |
1 envelope + 5 sheets:
8.5” x 11”, Double-sided, Full color
Envelope
| 1. | Letter: Lead (Pilot area) |
| 2. | Fact sheet: Lead plumbing basics |
| 3. | Fact sheet: Service line materials & map |
| 4. | Fact sheet: Flushing |
| 5. | Fact sheet: Options to replace a service line |
1 envelope + 5 sheets:
8.5” x 11”, Double-sided, Full color
Envelope
| 1. | Letter: Galvanized |
| 2. | Fact sheet: Lead plumbing basics |
| 3. | Fact sheet: Service line materials & map |
| 4. | Fact sheet: Flushing |
| 5. | Fact sheet: Options to replace a service line |
1 envelope + 5 sheets:
8.5” x 11”, Double-sided, Full color
Envelope
| 1. | Letter: Incomplete records |
| 2. | Fact sheet: Lead plumbing basics |
| 3. | Fact sheet: Service line materials & map |
| 4. | Fact sheet: Flushing |
| 5. | Fact sheet: Options to replace a service line |
1 envelope + 5 sheets:
8.5” x 11”, Double-sided, Full color
Envelope
| 1. | Letter: Galvanized (Pilot area) |
| 2. | Fact sheet: Lead plumbing basics |
| 3. | Fact sheet: Service line materials & map |
| 4. | Fact sheet: Flushing |
| 5. | Fact sheet: Options to replace a service line |
Draft 06/10/2026
File details come from the government source that posted it. Updated .