Document Number: LCFDL26R0007 Page 1 of 66

CODE X % FOR

OWNED SMALL BUSINESS (EDWOSB) (NAICS):

SIZE STANDARD:

8(A)

11. DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS BLOCK IS

MARKED

SEE

SCHEDULE

13a. THIS CONTRACT IS

RATED ORDER UNDER THE

DEFENSE PRIORITIES AND

ALLOCATIONS SYSTEM

DPAS (15 CFR 700)

16. ADMINISTERED BY

FEDLINK Contracts Library of Congress 101 Independence Ave SE LA 215 Washington, DC 20540-9411

13b. RATING

14. METHOD OF SOLICITATION

REQUEST

FOR

QUOTE

(RFQ)

INVITATION X

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

15. DELIVER TO CODE CODE

10. THE ACQUISITION IS

17a. CONTRACTOR/

OFFEROR

CODE

UNRESTRICTED OR SET ASIDE:

WOMEN-OWNED SMALL

18a. PAYMENT WILL BE MADE BY Submit Invoices through https://www.ipp.gov Submit Invoices through https://www.ipp.gov Washington, DC 20540

CODE 9110

NORTH AMERICAN INDUSTRY

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISALBED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

BUSINESS (WOSB)

SEE ADDENDUM

24. AMOUNT 23. UNIT PRICE 22. UNIT 21. QUANTITY 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

19. ITEM NUMBER

12. DISCOUNT TERMS

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

9414-FDL

b. TELEPHONE NUMBER (No collect calls)

9414-FDL

5. SOLICITATION NUMBER

LCFDL26R0007

4. ORDER NUMBER 3. AWARD/EFFECTIVE DATE

FACILITY

CODE

1. REQUISITION NUMBER

B20250087

a. NAME

9. ISSUED BY

FEDLINK Contracts Library of Congress 101 Independence Ave SE LA 215 Washington, DC 20540-9411

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CLASSIFICATION STANDARD

ECONOMICALLY DISADVANTAGED WOMEN-

CHECKED

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

2. CONTRACT NUMBER

7. FOR SOLICITATION INFORMATION

CALL:

PAGE 1 OF

6. SOLICITATION ISSUE

DATE

02/05/2026

8. OFFER DUE DATE / LOCAL

TIME

03/05/2026

12:00 ET

See Lines

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

X ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 1 COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REFERENCE

OFFER DATED . YOUR OFFER ON SOLICITATION (BLOCK

5) INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Katherine Bowen

Contracting Officer

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212 https://www.ipp.gov/

Document Number: LCFDL26R0007 Page 2 of 66

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT

COMPLETE PARTIAL FINAL

37. CHECK NUMBER

PARTIAL FINAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print) 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 11/2021) BACK

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Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs LC52.212-2 Supplemental License Agreements (July 2017) LC52.216-3 Contract Type (JUN 2016) IDIQ Minimum/Maximum Amounts Pricing Schedule Requirements

C Descriptions/Specifications/Statement of Work Definitions Statement of Work (SOW)

E Inspection and Acceptance Inspection and Acceptance

F Deliveries or Performance 52.242-15 Stop-Work Order (Aug 1989) 52.242-17 Government Delay of Work (Apr 1984) LC52.215-5 Place and Period of Performance (JAN 2019)

G Contract Administration Data LC52.201-3 Contract Administration (AUG 2015) LC52.232-1 Library of Congress Invoice Instructions (Oct 2016) Contractor Administration Data Publicizing Product Offerings

H Special Contract Requirements LC52.201-1 Contracting Officer's Representative (COR) Appointment and Authority (Jan 2016) LC52.203-1 Contractor Publicity (Oct 2013) LC52.209-1 Conflicts of Interest (Oct 2013) LC52.224-1 Contract Publication (Oct 2013) Addition of Products/Services FEDLINK Ordering Procedures Generative AI H Requirements for Implementing Section 508 Standards USA.gov Data Disclosure

I Contract Clauses 52.252-2 Clauses Incorporated by Reference (Feb 1998) 52.203-3 Gratuities (Apr 1984) 52.204-13 System for Award Management Maintenance (Oct 2018) 52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2023) 52.232-11 Extras (Apr 1984) 52.232-17 Interest (May 2014) 52.233-1 Disputes (May 2014) 52.233-4 Applicable Law for Breach of Contract Claim (Oct 2004) 52.242-13 Bankruptcy (July 1995) 52.243-1 Changes-Fixed-Price (Aug 1987) 52.204-21 Basic Safeguarding of Covered Contractor Information Systems (Nov 2021) 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders- Commercial Products and Commercial Services (Jan 2025) 52.216-18 Ordering (Aug 2020) 52.216-19 Order Limitations (Oct 1995) 52.216-22 Indefinite Quantity (Oct 1995) 52.217-8 Option to Extend Services (Nov 1999) 52.227-19 Commercial Computer Software License (Dec 2007) 52.232-39 Unenforceability of Unauthorized Obligations (Jun 2013) 52.253-1 Computer Generated Forms (Jan 1991) LC52.212-4 52.212-4 (DEV) Contract Terms and Conditions - Commercial Items (Feb 2016) LC52.212-5 52.212-5 (DEV) Contract Terms And Conditions Required To Implement Statutes Or Executive Orders - Commercial Items (MAY 2015) LC52.216-1 Alt I Order Placement - Alternative Ordering Procedures (Feb 2015) LC52.216-2 Fair Opportunity (FEB 2020)

Document Number: LCFDL26R0007 Page 4 of 66

LC52.232-25 52.232-25 (DEV) Prompt Payment (Jul 2013) LC52.233-1 52.233-1 (DEV) Disputes (MAY 2014) Department of Defense Orders

J List of Attachments K Representations, Certifications and Other Statements of Offerors or Respondents

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (Nov 2021) 52.204-26 Covered Telecommunications Equipment or Services-Representation (Oct 2020) 52.204-29 Federal Acquisition Supply Chain Security Act Orders-Representation and Disclosures (Dec 2023) 52.209-5 Certification Regarding Responsibility Matters (Aug 2020) 52.209-7 Information Regarding Responsibility Matters (Oct 2018) 52.212-3 Offeror Representations and Certifications-Commercial Products and Commercial Services (May 2024)

L Instructions, Conditions and Notices to Offerors or Respondents 52.204-7 System for Award Management (Nov 2024) 52.215-1 Instructions to Offerors-Competitive Acquisition (Nov 2021) 52.216-27 Single or Multiple Awards (Oct 1995) 52.216-1 Type of Contract (Apr 1984) LC52.233-2 Protests to the Library of Congress (Dec 2013) Instructions to Offerors

M Evaluation Factors for Award Evaluation Factors for Award

Document Number: LCFDL26R0007 Page 5 of 66

Section B - Supplies or Services and Prices/Costs

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0001 Books and Non-Print

Materials and Related

Support

Other

PSC:

1.000000 LOT

Period of Performance: 06/01/2026 - 05/31/2031

Description: Five (5) Year Ordering Period for FEDLINK Books and Non-Print Materials and Related Support

Reference Line: B20250087 - 0001

Pricing Options:

Indicator: Base

LC52.212-2 Supplemental License Agreements (July 2017) (DEVIATION)

The Library does not agree to licensing agreements or any other provisions that attempt to: (1) replace an order as the governing contract; (2) establish new or supplemental payment terms; or, (3) affect the legal relationships of the parties. Notwithstanding any clauses in this contract or order, or the contractual vehicles against which the order is placed, that establish order of precedence, the rights and obligations provided by this contract or order take precedence over the rights and obligations set forth in any licensing agreements provided to the Library.

The Library’s incorporation of a licensing agreement into this contract or order excludes all terms of the licensing agreement that contravene, modify or conflict with the terms of 36 CFR § 701.7 available at: https://www.ecfr.gov/cgi-bin/text-idx?

SID=dc27b450776539eec64eef7de65f7dc3&mc=true&node=se36.3.701_17&rgn=div8

The language set forth in this contract and any resulting orders constitute the entire agreement with respect to the subject matter thereof, and cannot be superseded, deleted or modified with supplemental agreements.

FEDLINK does not agree to licensing agreements (including product terms) or any other provisions that attempt to: (1) replace a contract or order as the governing contract; (2) establish new or supplemental payment terms; or, (3) affect the legal relationships of the parties. Notwithstanding any clauses in this contract or resulting orders that establish order of precedence, the rights and obligations provided by contracts and orders take precedence over the rights and obligations set forth in any licensing agreements provided to FEDLINK or to FEDLINK customers by the contractor. FEDLINK’s incorporation of a licensing agreement into the contract or an order via contract modification excludes terms of the licensing agreement that contravene, modify or conflict with the contract and/or order.

Furthermore, even if FEDLINK agrees to incorporate a licensing agreement (including product terms) into a contract or order, FEDLINK does not agree to provisions that address any of the following matters: indemnification; compliance with industry standards not imposed by law; choice of law; interest penalty payments; choice of venue or forum; automatic renewal; arbitration; and provisions mandating alternate dispute resolution.

Licenses presented when users log onto a system that instruct the user to “Click here to accept” or otherwise interactively agree to a non-FEDLINK license, do not supersede the terms of this contract and any FEDLINK-specific licenses incorporated herein.

FEDLINK Contracting Officers (FEDLINK COs) and FEDLINK customers shall not sign or otherwise agree to publisher license agreements. FEDLINK COs may incorporate contractor license agreements into this contract or orders placed against this contract subject to the terms and conditions of this contract and the orders issued against this contract. FEDLINK customers shall not be required to sign or agree to contractor license agreements. Requests to incorporate contractor license agreements must be submitted with contractor quotes/proposals or requests to modify the contract or an order so that the licensing terms and conditions can be evaluated prior to contract award, issuance of the order, or contract modification.

https://www.ecfr.gov/cgi-bin/text-idx

Document Number: LCFDL26R0007 Page 6 of 66

APPLICABILITY OF 36 C.F.R. § 701.7 TO THIS CONTRACT AND ORDERS PLACED UNDER THIS CONTRACT. This contract, and each order placed under this contract, are subject to the provisions of 36 C.F.R. § 701.7. For purposes of this contract and any resulting orders under this contract, 36 C.F.R. § 701.7 shall be applicable to all FEDLINK customer agencies to the same extent as 36 C.F.R. § 701.7 is applicable to the Library of Congress.

LC52.216-3 Contract Type (JUN 2016) (DEVIATION)

The Federal Library Information Network (FEDLINK) has a requirement for a multiple-award indefinite delivery, indefinite quantity (IDIQ) contract. Individual orders may be placed on a firm fixed unit priced basis, the cumulative value of which shall not exceed the maximum defined in the contract. In accordance with 2 U.S.C. § 182c (f)(1)(A), federal entities in the executive branch (including Department of Defense agencies), the legislative branch, and the judicial branch, independent agencies, and federal agency Contractors that are authorized to use federal sources of supply under Federal Acquisition Regulation (FAR) subpart 51.1 may be authorized to place orders under these contracts in accordance with the terms and procedures herein.

The Government reserves the right to reopen competition to new potential contractors.

The terms and conditions of the IDIQ contract shall be incorporated in any resulting order. In accordance with FAR 16.505, individual orders shall clearly describe all services to be performed or supplies to be delivered so the full cost or price for the performance of the work can be established when the order is placed. Orders shall be within the scope, issued within the period of performance of the IDIQ, and be within the maximum value ("ceiling") of the contract.

(End of clause)

Transfer of Administrative Functions

The Library of Congress / FEDLINK may transfer some or all of the contract administration functions to the FEDLINK customer agency at any time during the life of the contract. The contract administration functions include, but are not limited to: the exercise of optional contract line item numbers (CLINs), the exercise of the option to extend services, the exercise of the option to extend the term of the contract, and any other contract modifications. The Library of Congress will transfer any and all contract administration functions to the FEDLINK customer agency by written modification. Upon transfer, the FEDLINK customer agency will assume contract administration functions in accordance with the terms of the contract.

IDIQ Minimum/Maximum Amounts

The guaranteed minimum contract amount for this IDIQ contract is $500.00. The maximum cumulative amount that the Government may order and the contractor shall be required to supply under this IDIQ contract is $50,000,000.00.

Pricing Schedule Requirements

All products and pricing offered must be associated with the appropriate Contract Line Item Number (CLIN). Offerors shall provide firm-fixed prices for the base and option years. For those offerors that cannot provide firm-fixed pricing beyond the base year, offerors shall indicate a yearly cap on option year prices consistent with industry standards and explain how price cap was determined.

Pricing Pages. The pricing schedule shall reflect the contractor's prices. Rates proposed by the contractor must be equal to or less than those offered to their top customers. The Contractor must submit pricing pages in the provided Microsoft Excel spreadsheet. The pricing schedule must include the pricing period, CLIN, product code, description, commercial rate, FEDLINK rate, and FEDLINK discount. All dollar amounts shall be limited to two decimal places, with no rounding used. The contractor must use Attachment J.3, FEDLINK Pricing Pages Template, for submission and guidance.

Pricing mechanism or methodology. If a contractor’s pricing is based on customer specific pricing or packaged pricing, then a pricing mechanism or methodology with sufficient data for the Government to evaluate for price fair and reasonableness is required. An example of a pricing mechanism or methodology would be to provide a base rate for single user/single site for each title/service

Document Number: LCFDL26R0007 Page 7 of 66 proposed with an explanation of the method for calculating the customer specific price or package price. The pricing mechanism must also show any savings/discounts received by the Government.

Electronic Access to Prices. Pricing shall be formatted electronically in Microsoft Excel (use Attachment J.3., FEDLINK Pricing Pages Template). Web links are not permitted.

Section C - Descriptions/Specifications/Statement of Work

Definitions

The below definitions are provided to clarify FEDLINK's technical terms relevant to this FEDLINK Books and Non-Print Materials and Related Support requirement.

1. A/V. Audiovisual materials (AV materials) are a combination of sound and visual media, such as videos, audio, and images.

2. Books and Non-Print Materials (Non-Serial Materials). Publications that are complete in one part or are intended to be completed in a finite number of separate parts. This category includes publication formats such as books, reports, encyclopedias, audio-visual materials, music CDs, etc. A complete list of these formats can be found in C.3.1.2 below.

3. Firm Order. A one-time order for a specific title(s) and number of copies, in contrast to a subscription or standing order.

4. Leasing Plan. The library leases publications from a supplier instead of buying them, retaining an option to purchase leased items at a reduced price when the term of the lease is over. The leasing plan is a mechanism for libraries to obtain popular titles without having to buy multiple copies for the permanent collection.

5. Multimedia. An item containing two or more categories of materials no one of which is identifiable as the predominant constituent of the item (such as video games).

6. Serial Publication. A publication in any medium issued under the same title in a succession of discrete parts, usually numbered (or dated) and appearing at regular or irregular intervals with no predetermined conclusion.

7. Days. Unless otherwise stated, all days noted in the Statement of Work are calendar days.

Statement of Work (SOW)

C1. BACKGROUND. The Library of Congress (Library) requires contract support to provide Books and Non-Print Materials and Related Support. The Library provides these services under the Federal Library and Information Network (FEDLINK). In accordance with 2 U.S.C. § 182c (f)(1), the Library is authorized to provide Books and Non-Print Materials and Related Support on behalf of participating federal libraries, federal information centers, other entities of the federal Government, and the District of Columbia.

Libraries and other federal offices centralize the acquisition of Books and Non-Print Materials and Related Support through qualified firms to reduce the Government's time and labor investment in acquiring information needed to support agency missions. Section 103 of P.L. 106-481 (2 U.S.C. 182c) is FEDLINK’s statutory authority to provide "the procurement of commercial information services, publications in any format, and library support services...related accounting services...related education, information and support services."

C.2. SCOPE OF WORK. The contractor shall provide Books and Non-Print Materials and Related Support from contractors, publishers, distributors, or producers of books and media (non-serial publications) and associated customer/technical support to federal libraries, information centers, and other federal offices for the FEDLINK program. The contractor shall also perform a variety of associated duties that support the execution and administration of Library acquisitions operations, and the delivery and physical processing of materials. The contractor may provide technical processing only for materials supplied under this contract.

C.3. PERFORMANCE AREAS. The objective of this requirement is to obtain contractor support for Books and Non-Print Materials and Related Support under the FEDLINK program that includes the following (all of which are further defined below):

• Lot 1 - Firm Order

• Lot 2 - Technical/Physical Processing

• Lot 3 - Leasing Plan

a. Publications. Materials covered include books and other publications that are complete in one part or, are intended to be completed in a finite number of separate parts. Varied publishing formats and/or Non-Print Materials such as, but not limited to, books, electronic books/publications, reports, encyclopedias, audio-visual materials (e.g. DVDs, CDs, audio books), multimedia (e.g. video games), and reprints are acceptable.

Document Number: LCFDL26R0007 Page 8 of 66

b. Physical Requirements of Publications. The contractor shall supply publications in the customer's choice of the bindings, or all formats offered by the publisher, e.g. cloth, paper, or library binding, hardbound, electronic, or all other issued formats.

All materials shall be new and in mint condition. The contractor shall supply the latest edition of all publications unless the customer specifically requests another edition. Unless otherwise specified, the contractor shall supply publications as they are available domestically. Foreign press materials shall be supplied in the requested foreign version.

C.3.1. Lot 1 FIRM ORDER. The contractor shall supply publications in response to firm orders from FEDLINK Contracting Officers (FEDLINK COs) and delegated Ordering Officers (see LC52.201-3 Contract Administration (AUG 2015) and Section H – Special Contract Requirements for more information). A firm order is a one-time order for a specific title or titles for a specific number of copies. The contractor shall supply publications in response to firm orders from FEDLINK CO to include:

• Requested materials from in-house stock or acquire items as needed directly from the publisher or other appropriate source.

Most of the publications categories in this document refer to items commonly available in the United States, but some categories, such as foreign press publications, concern non-domestic materials.

• Books and other library materials to FEDLINK customers including traditional monographs - single volume print books -or for other non-serial library materials in varied formats, physical media, and digital formats.

• Specialized material by subject area, format, or source of publication. The contractor must identify the types of materials they supply within their specializations. The contractor may specialize in more than one area. For example, a contractor might specialize in scientific and technical publications and might supply trade, scholarly, textbook, audio-visual, association press and university press materials on scientific-technical subjects; or a contractor might specialize in trade publications in all subject areas except juvenile/ young adult; in textbooks in all subject areas; or in foreign press publications on business, scientific, medical, and legal subjects. The contractor may also specialize in all or any of the areas by providing materials in digital formats and are encouraged to provide digital materials in these categories even if they cannot also provide print materials.

• A set number of books (i.e. a series) with titles that are known to the customer prior to purchasing (i.e. either chosen or approved by the customer before invoicing) as part of a package selected in advance (i.e. a one-year plan) and invoicing occurs only after the books have been selected and shipped.

C.3.1.1. Subject Specialization. The contractor must supply publications in at least one of the following specialized (group) subjects:

a. General

b. Juvenile, Young Adult

c. Business, Economics, Finance

d. Legal

e. Medical, Allied Health

f. Scientific, Technical

g. Social Sciences, History, Humanities

h. Military

C.3.1.2. Format or Source Specialization. The contractor must supply publications in at least one of the formats or sources below:

a. Trade, Trade Paperback

b. Textbooks, Textbook Paperback

c. Mass Market Paperbacks

d. Reference

e. Reprints, Back Issue Sets

f. Videos (DVDs, Blu-rays, Downloadable)

g. Music (CDs, Vinyl, Downloadable)

h. Audio (CDs, eAudiobooks)

i. Media Players (e.g. Playaways)

j. Kits (e.g. books with accompanying audio)

k. Videogames (E-games, Gaming console compatibility/support)

l. Spoken Word (audio formats specifically for speeches, poetry, plays, language pronunciation instruction, etc.)

m. Non-English Language (list languages offered)

n. Out-of-Print

o. Association, Society Presses

p. Foreign Presses

q. Government Documents

r. Small Presses

s. University Presses

t. eBooks

Document Number: LCFDL26R0007 Page 9 of 66

C.3.1.3. Ordering Parameters. In addition to Online Ordering, which is required, the contractor may offer the ordering options below:

a. Email ordering

b. Multi-tiered ordering

c. Bulk ordering

d. Rush delivery

e. Special delivery

C.3.1.4. Firm Order types. Upon receipt of a valid, fully executed order, the contractor shall process regular firm orders, backorders, and rush orders (if available). Standing orders are not permitted.

a) Regular Firm Orders. Available publications shall be delivered to the customer within thirty (30) days of receipt of the customer's order. These shall be considered regular firm orders. If the contractor becomes aware that delivery will not occur within the thirty (30) day timeframe, the contractor must notify the customer within five (5) business days of identifying the delay.

b) Firm Order Backorders. Items which cannot be delivered within thirty (30) days of receipt of the customer's order, but which the contractor can supply, shall be treated as backorders. Upon receipt of a backordered item from the publisher, the contractor shall ship it to the customer within ten (10) days.

c) Rush Firm Orders. The contractor shall provide a method and identify timeframes for rush handling of orders for titles the customer requires on short notice. Rush orders shall be available both for publications supplied from the contractor's stock and for items acquired as needed from publishers. Rush order service is optional but highly recommended.

C.3.1.5. Firm Order date. The order date of all orders shall be the date the customer sends the order to the contractor, not the date the contractor begins processing the order (e.g., entering the order in a computer system, requesting the item from a publisher, etc.). All items shall be billed in accordance with the customer’s order date.

C.3.1.6. Catalog. The contractor shall provide customers a comprehensive online catalog, or other listing of available publications and/ or a list of publishers or other sources that they can access.

C.3.1.7. Pre-order assistance. The contractor shall provide estimates of publisher's list price, contractor’s discount category or service fee, and availability of the item (forthcoming, in/out of print, in stock, etc.) upon request of the FEDLINK Customer for anticipated orders.

C.3.1.8. Order Communication. The contractor shall accept and confirm orders and cancellations through multiple communication methods. These shall include the contractor’s online system, email, or telephone. At a minimum, the contractor's communication methods, especially regarding online ordering, telecommunications, and order cancellation, shall meet requirements as detailed herein.

C.3.1.8.1. Administration of Orders. At a minimum, the contractor shall, on a recurring monthly basis, track the customers’ funding in their accounts to ensure that all book orders have been fulfilled. The contractor is responsible for outreach (contacting the customer regarding the fulfillment of the order/requested items) within five (5) days of receiving an order from the FEDLINK CO. At a minimum, on a monthly basis, the vendor shall reach out to customers that have books remaining on their order in the vendor’s ordering platform and ensure that these customers fully submit their order to complete the transaction.

C.3.1.9. FEDLINK Monthly Cancellation and Deobligation Reports to FEDLINK. The contractor shall report the monthly dollar value (in U.S. dollars and rounded up to 2 decimal points) of all order cancellations under this contract. This report must be submitted if cancellations are recorded for the current month. If cancellations are not recorded for the current month, an email to this effect is required. The purpose of this report is to track cancellations of orders (either in whole or in part) due to the unavailability of resources to facilitate the timely deobligation of unexpended funds. Cancellations will not include backorders. At a minimum, the monthly reports shall contain the information required in Attachment J.1 – FEDLINK Monthly Cancellation and Deobligation Report.

The report is due monthly on the 10th of the month. If the 10th is a holiday or a weekend, the report is due the next business day.

C.3.1.10. FEDLINK Quarterly Sales Reports to FEDLINK. The Contractor shall report the quarterly dollar value (in U.S. dollars and rounded to the nearest whole dollar) of all sales under their Direct Express and Transfer Pay orders. The dollar value of a sale is the price recorded by the Contractor for products and services ordered by a Customer on a Direct Express or Transfer Pay order. The reported contract sales value must include the FEDLINK sales fee as referenced in section G.2.4.

Document Number: LCFDL26R0007 Page 10 of 66

The report must list orders placed by LC/FEDLINK (Transfer Pay) and orders placed by agencies directly (Direct Express) separately.

The Direct Express section of the report shall reflect total sales for each customer who ordered using Direct Express that year.

FEDLINK reserves the right to request additional detail to validate the annual sales report in order accurately calculate the FEDLINK sales fee due each year.

Vendors must maintain a burn rate spreadsheet as a tab within the annual sales report to track cumulative IDIQ sales against their contract ceiling. There are three sections to the quarterly report which are J.6.1. Transfer Pay, J.6.2. Direct Express, and J.6.3. IDIQ Burn Rate. An example of the report is in Section J (See Attachment J.6).

C.3.1.11. Report Delivery. The contractor shall deliver the FEDLINK Monthly Cancellation and Deobligation Report and the FEDLINK Quarterly Sales Reports to FEDLINK via email to FEDLINKcontracts@loc.gov, FEDLINKBooks@loc.gov, and FEDLINKAP@loc.gov.

C.3.1.12. Cancellation Notices. The contractor must provide written cancellation notices by email to the customer for all orders canceled by the customer and for all items the contractor cannot supply. Notices shall be supplied within five (5) business days of the date the customer cancels the order or the date the contractor determines the item cannot be supplied. At a minimum, the cancellation notices will show the following details:

• Contractor Name

• Order Name and Number

• Name of Title(s)

• Date of Cancellation

• Quantity Ordered

• Total Price of Canceled Title(s) (USD)

• Reason for Cancellation

• Shipping Address for the Order

Contractors shall cc FEDLINKcontracts@loc.gov, FEDLINKBooks@loc.gov, and FEDLINKAP@loc.gov on all cancellation notices and confirm the amount for deobligation. Further, monthly reports shall include all cancellations with order information and deobligation amounts in Attachment J.1 – FEDLINK Monthly Cancellation and Deobligation Report.

C.3.1.13. Returns. Customers shall return items that were supplied in error (incorrect items shipped) or items received in unacceptable condition. The contractor shall not charge the customer for materials, shipping, or processing for returned items. Returned items shall be noted in Attachment J.1 – FEDLINK Monthly Cancellation and Deobligation Report along with the order information and deobligation amounts.

C.3.1.14. Backorders. Items which cannot be delivered within thirty (30) days of receipt of the customer's order, but which the contractor can supply, shall be treated as backorders. The contractor shall notify the customer if any portion of their order is backordered within five (5) business days. Upon receipt of a backordered item from the publisher, the contractor shall ship it to the customer within ten (10) days.

C.3.1.15. Related Support. Customer support is an essential component of the value offered through the FEDLINK program. The contractor shall provide responsive, knowledgeable support to the federal libraries, information centers, and other federal offices that are FEDLINK customers. Basic elements of customer support are described below.

C.3.1.16. Incidentals. The contractor may be asked to provide book processing items that are in support of (and incidental to) the acquisition and delivery of library materials. These supplies may include, but are not limited to: barcode labels, spine labels, RFID tags, label protectors, Mylar jackets, and other related processing materials necessary for the integration of items into the Government’s library systems.

All incidental supplies provided shall:

• Be clearly identified in all invoices and packing slips, including quantities and unit prices.

• Be delivered in accordance with the specifications and timelines outlined in individual task or delivery orders.

• Be purchased in association with a Lot 1 Firm Order.

Incidentals shall be established at the order level by a warranted Contracting Officer (either under Transfer Pay or Direct Express), and price reasonableness shall be confirmed by the Contracting Officer at that time. Ordering Officers purchasing books, non-print materials and related support under Transfer Pay are NOT authorized to purchase incidentals as they lack the authority to perform price reasonableness determinations.

mailto:FEDLINKcontracts@loc.gov mailto:FEDLINKBooks@loc.gov mailto:FEDLINKAP@loc.gov mailto:FEDLINKcontracts@loc.gov mailto:FEDLINKBooks@loc.gov mailto:FEDLINKAP@loc.gov

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C.3.1.17. Deliveries. Deliveries shall be made in accordance with LC52.211-1 Deliveries (APR 2015) (DEVIATION), which will be included at the order-level with all relevant delivery information.

C.3.1.18. Customer Support.

a. Contract Administrator: The contractor shall designate an individual to serve as a point of contact (POC) for FEDLINK and FEDLINK’s members. This individual shall be familiar with the terms of the FEDLINK IDIQ and FEDLINK processes and shall understand the publications acquisitions needs of federal libraries and information centers. This individual shall have the ability and authority to answer questions and resolve problems.

b. Customer Support: The contractor shall provide a Point of Contact (POC) specifically for FEDLINK customers for inquiries about orders, problems, or other information. This POC shall be responsible for receiving and tracking all customer orders and order modifications.

C.3.2. LOT 2. TECHNICAL/PHYSICAL PROCESSING. The contractor may provide technical processing only for materials supplied under this contract, performing physical processing, or cataloging to supply materials to the customer in shelf-ready condition. The contractor may provide a computer-based order processing system for the customer to make the acquisitions control process more effective and efficient.

C.3.2.1. Technical processing. The contractor may physically process and/or provide cataloging data for the publications supplied to make the items shelf-ready for the customer's collection. Format conversion, archival, or conservatorial processing are out of scope of this solicitation. Technical processing options shall be priced on a flat, per item basis.

C.3.2.2. Physical processing. The contractor shall physically process materials supplied by the contractor in accordance with a profile of the customer's requirements as developed by the customer and the contractor. The profile shall specify the extent of processing, and the formatting and placement of items (such as call number labels and barcode labels). The contractor shall identify the materials to be used in physical processing, such as the type, grade, size and make of processing supplies provided number labels. The following physical processing options may be supplied:

a. Physical Processing (per unit)

i. Spine Label (per item)

ii. Due Date Slip/Pocket/Circulation Card (per item)

iii. Barcode labels (per set)

iv. Security Device (per item) (RFID tag, Security strip)

v. Book Covers (per item)

vi. Binding (per item)

vii. DVDs/CDs cases (per item) – locking, durable, heavy duty

b. Other Physical Processing Options (specify)

c. Cataloging Processing

i. Cataloging Data in Electronic Form (per record)

ii. Cataloging in Print Form (per card set)

iii. Other Cataloging Processing Options not captured in electronic or print cataloging.

d. Complete Technical Processing (see C.3.2.4. for details)

e. Collection Development Support (see C.3.2.5. for details)

f. Digital Media Processing - Original artwork digitally reproduced to customer specifications, including but not limited to:

i. Embedded barcode

ii. Border options

iii. Library logo

iv. Library name

v. Ownership labels

vi. Spine label

vii. Additional label options

viii. Disc hub label

ix. Genre labels

x. Custom specifications that match library branding (logos, colors)

xi. Usage Analytics

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C.3.2.3. Cataloging processing. The contractor shall supply MARC records (or a set of catalog cards) and /or item records for each publication supplied by the contractor. Cataloging data shall be supplied in accordance with a profile of the customer's requirements as developed by the customer and the contractor for descriptive and/or subject cataloging and call number classification schema.

a. Cataloging Parameters: The contractor shall furnish, at customer request, Library of Congress, Sears, or National Library of Medicine subject headings and Library of Congress, Dewey, or National Library of Medicine call numbers.

b. Cataloging Data in Electronic Form: Cataloging output shall be available through electronic mail or internet transfer (FTP), or other commercially available distribution format.

C.3.2.4. Complete technical processing. The contractor may offer complete physical and cataloging processing of publications supplied. Complete processing shall consist of a combination of the elements identified under the physical and cataloging processing described above.

C.3.2.5. Collection development support. The contractor shall provide collection development, collection management tools, or collection analysis or assessment to the customer or may provide the customer with online access on the contractor's system. The contractor will provide training in their collection development, collection management, or collection analysis/assessment tools or system, as requested. The contractor shall detail the collections development support that is provided at no cost to the customer (e.g.

access to an ordering platform with bestseller lists, duplication detection, etc.) and what additional support can be purchased for a fee.

C.3.3. LOT 3. LEASING PLAN. The contractor shall lease or license (non-serial) publications to customers in response to orders for specific titles or according to a customer profile upon issuance of a valid and fully executed order. The customer leases publications from the supplier instead of buying them and retains an option to purchase leased items at a reduced price when the term of the lease is over. The term of the lease shall be specified in the FEDLINK Order.

Lease publications shall be supplied in access-ready condition. The leasing plan is a mechanism for a library to expand the resources available to its users by obtaining popular titles as needed, without having to buy multiple copies for the permanent collection.

C.3.3.1. Leasing plan publication categories. The contractor may establish leasing plans that provide materials in the following categories:

a. Subject Based (Specify Subject)

b. Format or Source Based (Specify Format/Source)

c. Profile Based (Specify Audience)

C.3.3.2. Types of leasing plans. The contractor shall provide at least one of the following types of leasing plan:

a. Multi-Tiered Ordering

b. Title Selection Leasing Plan (specify unit price)

c. Profile Leasing Plan (specify unit price)

d. Usage Based Acquisition Plan (specify unit price)

Optional Leasing Plan Services:

a. Option to Purchase

b. Discount off net price

c. Rush delivery

d. Special delivery

e. Additional Support Services

C.3.3.3. Leasing process and procedures. The contractor shall provide the FEDLINK Contracting Officer and the customer with written or electronically delivered documentation that fully describes the leasing plan's operating procedures, including identifying and selecting materials to be provided, developing a profile, returning items at the end of the lease period, purchasing items, and invoicing. The customer and the contractor shall establish a regular schedule and method for shipment and return of publications.

C.3.3.4. Option to purchase Leased Items. The contractor shall offer the customer the option to purchase leased items at a reduced rate at the end of the lease period or may offer an option for purchase at discounted price.

C.3.3.5. Lease Returns. The contractor shall not charge the customer's lease for rejected items, materials, processing, or shipping. At the expiration of the lease, the contractor must confirm receipt of the returned items s that will not be purchased by the customer.

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C.4. QUALITY CONTROL. The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this Statement of Work (SOW). The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective products and services. The contractor’s quality control program is how it assures itself that its work complies with the requirements of the contract.

Section D - Packaging and Marking

Packaging and Marking See Section C.3.1.17. Deliveries for delivery requirements.

Section E - Inspection and Acceptance

Inspection and Acceptance

E.1. CONTRACTOR RESPONSIBILITY. The contractor is responsible for the day-to-day inspection and monitoring of the work performed or deliveries made to ensure compliance with the contract requirements. All work performed under this contract shall be of the highest quality and in keeping with the best practices of the industry.

E.2. INSPECTION AND ACCEPTANCE. The FEDLINK Customer agency point of contact, as designated on individual orders, will inspect delivered publications, digital deliverables, and optional services for conformance with contract requirements and report any defects or discrepancies to the vendor, with a copy of such notice to the FEDLINK COR and FEDLINK Contracting Officer (FEDLINK CO). The contractor must correct any deficiencies within ten (10) business days.

Inspection and acceptance under this contract will be in accordance with Federal Acquisition Regulation (FAR) 52.212-4 Contract Terms and Conditions Commercial Items.

Section F - Deliveries or Performance

PERIOD OF PERFORMANCE

ITEM START END

0001 06/01/2026 05/31/2031

52.242-15 Stop-Work Order (Aug 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either--

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if--

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

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(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

52.242-17 Government Delay of Work (Apr 1984)

(a) If the performance of all or any part of the work of this contract is delayed or interrupted (1) by an act of the Contracting Officer in the administration of this contract that is not expressly or impliedly authorized by this contract, or (2) by a failure of the Contracting Officer to act within the time specified in this contract, or within a reasonable time if not specified, an adjustment (excluding profit) shall be made for any increase in the cost of performance of this contract caused by the delay or interruption and the contract shall be modified in writing accordingly. Adjustment shall also be made in the delivery or performance dates and any other contractual term or condition affected by the delay or interruption. However, no adjustment shall be made under this clause for any delay or interruption to the extent that performance would have been delayed or interrupted by any other cause, including the fault or negligence of the Contractor, or for which an adjustment is provided or excluded under any other term or condition of this contract.

(b) A claim under this clause shall not be allowed--

(1) For any costs incurred more than 20 days before the Contractor shall have notified the Contracting Officer in writing of the act or failure to act involved; and

(2) Unless the claim, in an amount stated, is asserted in writing as soon as practicable after the termination of the delay or interruption, but not later than the day of final payment under the contract.

LC52.215-5 Place and Period of Performance (JAN 2019) (DEVIATION)

Place of Performance: The place of delivery is F.O.B. destination in accordance with Federal Acquisition Regulation (FAR) 52.247-34 F.o.b. Destination, unless the customer agrees to an alternate arrangement. The place of delivery shall be indicated in each order. All deliveries will be made to the agency as specified in each order.

The overall period of performance shall be as stated in Section B.

SCHEDULE OF DELIVERABLES SCHEDULE OF DELIVERABLES

Requisite Service (Task) SOW Reference Performance Standard Regular Firm Orders C.3.1.4.(a) Available publications shall be delivered to the customer within thirty (30) days of receipt of the customer's order. These shall be considered regular firm orders.

Contractor shall promptly notify the customer (within 5 business days) when an item cannot be obtained within the regular 30-day timeframe.

Administration of Orders C.3.1.8.1. At a minimum, the contractor shall, on a recurring monthly basis, track the customers’ funding in their accounts to ensure that all book orders have been fulfilled. The contractor is responsible for outreach (contacting the customer regarding the fulfillment of the order/requested items) within five (5) days of receiving an order from the FEDLINK CO. At a minimum, on

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Report Delivery C.3.1.9.

a monthly basis the contractor shall reach out to customers that have books remaining on their order in the vendor’s ordering platform and ensure that these customers fully submit their order to complete the transaction.

The contractor shall deliver the FEDLINK Monthly Cancellation and Deobligation Report to FEDLINK via email to FEDLINKcontracts@loc.gov, and FEDLINKBooks@loc.gov. If cancellations are not recorded for the current month, an email to this effect is required. The report is due monthly on the 10th of the month. If the 10th is a holiday or a weekend, the report is due the next business day.

Quarterly Sales Reports to FEDLINK C.3.1.10. The Contractor shall report the quarterly dollar value (in U.S. dollars and rounded to the nearest whole dollar) of all sales under their Direct Express and Transfer Pay orders. The dollar value of a sale is the price recorded by the Contractor for products and services ordered by a Customer on a Direct Express or Transfer Pay order. The reported contract sales value must include the FEDLINK sales fee as referenced in section G.2.4.

The report must list orders placed by LC/ FEDLINK (Transfer Pay) and orders placed by agencies directly (Direct Express) separately. The Direct Express section of the report shall reflect total sales for each customer who ordered using Direct Express that year. FEDLINK reserves the right to request additional detail to validate the annual sales report in order accurately calculate the FEDLINK sales fee due each year.

Vendors must maintain a burn rate spreadsheet as a tab within the annual sales report to track cumulative IDIQ sales against…