SOW_Toshiba_AQ64CT_System_Service_Jun82K15.pdf

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Service Agreement for Toshiba Aquilion 64 Slice CT
Solicitation number
LAW-2015-Q-0018
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Statement of Work

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STATEMENT OF WORK 2015

Toshiba Aquilion 64 CT System Service

1. Vendor shall provide a 1 Year comprehensive Coverage for Service & Repair that offers fixed annual service costs and includes all of the following :

• System: AQ64/V-AR Aquilion 64 CT Scanner

• Glassware: CT Tube

• Options: ECG Scan Prospective for AQ/MP

• All Vitrea Hardware & Software

• Unlimited repairs

• OEM Planned Maintenance Service

• OEM Routine System Calibration Tests

• OEM Quality Assurance Evaluations

• OEM Replacement Parts

• Normal Business Hours Coverage excluding Federal Holidays

• 30 minute maximum phone response time

• 4 hour on-site response time

• 98% Uptime Guarantee

2. Vendor shall remit a service report to the Lawton Service Unit Biomedical Department and Radiology Supervisor no later than 24 hrs after services rendered.

3. Vendor shall notify the Lawton Indian Hospital Biomedical Department Personnel prior to performing any services.

4. Vendor shall sign in/out @ the Security Office upon enter/exiting facility for service.

5. Vendor shall remit and original and two (2) copies of its invoice to:

IHS OKLAHOMA AREA

ATTN: FINANCIAL MANAGEMENT

701 Market Drive

OKLAHOMA CITY, OKLAHOMA 73114

Invoice shall include: Amount for services rendered, address where payment is to be sent, Invoice Number, Purchase Order Number, and the date when services where rendered.

CEO Date Project Officer Date

2015-06-08T15:13:25-0500
Greg Ketcher, LSU-CEO
2015-06-08T15:03:34-0500
Laquita J. Cormany -S

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