Landscape_Reference_Check_Form.pdf
PDF 191 KB Posted
- Solicitation number
- RFP-SM-0111
- Issued by
- Los Angeles County, California
About this file
This document is a Proposer Reference Check form for the West Basin Municipal Water District's Exterior Landscape Services Request for Proposal (RFP-SM-011). The form is designed to be completed by a reference agency to evaluate a proposing vendor's past performance in landscape services. It includes three primary questions: confirmation of previous landscape service agreements, existence of major issues or complaints, and effectiveness in problem resolution. The form also provides a rating scale from Poor (0) to Excellent (3) to assess the vendor's overall performance, with detailed definitions for each rating level.
The reference check form allows the reference agency to provide comprehensive feedback on the vendor's technical competence, service quality, initiative, and issue resolution capabilities. The rating definitions assess multiple dimensions of vendor performance, including consistency of services, technical competence, ability to anticipate and solve issues, and frequency of mistakes. By completing this form, the West Basin Municipal Water District can gather objective insights into a potential vendor's historical performance and reliability, which will inform their selection process for exterior landscape services.
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Text version
RFP-SM-011, TITLE: West Basin Municipal Water District Exterior Landscape Services
PROPOSER REFERENCE CHECK
PROPOSING VENDOR:
BELOW TO BE COMPLETED BY REFERENCE AGENCY/FIRM:
Agency Name
Address
City State Zip Code
Contact Name Contact Title
Phone Email Address
1. Does the mentioned organization currently have or previously had a Landscape service agreement with your organization? Yes ☐ No ☐
Length of Contract: ________________________________________
Services Provided:
2. Do you have any major issues or complaints with the vendor? Yes ☐ No☐
If yes, please explain _______________________________________________________
3. IF APPLICABLE, If there were problems, how effective was the vendor at resolving the problem:
Question Rating Definition Rating
What is your overall rating of the vendor?
Excellent (3)
Services and performance are consistently above expectations, took initiative, consistently demonstrated high level of technical competence, consistently anticipated and solved issues.
Good (2) Services and performance are occasionally above expectations, demonstrated technical competence, solved unexpected issues promptly, few mistakes.
Satisfactory
(1)
Services and performance meet expectations, technical competence met minimal expectations, occasional unanticipated issues arose, some mistakes.
Poor (0) Services and performance do not often meet expectations, technical competence was lacking, issues remained unresolved, frequent mistakes.
Explain your rating here:
File details come from the government source that posted it. Updated .