Landscape_Reference_Check_Form.pdf

PDF 191 KB Posted

Attached to
West Basin Municipal Water District Exterior Landscape Services
Solicitation number
RFP-SM-0111
Issued by
Los Angeles County, California

About this file

This document is a Proposer Reference Check form for the West Basin Municipal Water District's Request for Proposal (RFP-SM-011) for Exterior Landscape Services. The form is designed for a potential vendor to have a previous client or reference agency complete an evaluation of their past landscape service performance. The form includes sections for verifying previous landscape service agreements, checking for any major issues or complaints, and providing an overall performance rating using a standardized evaluation scale ranging from Excellent (3) to Poor (0).

The rating criteria assess the vendor's performance across multiple dimensions, including technical competence, problem-solving abilities, initiative, and consistency in meeting service expectations. The reference is asked to provide details about the length of previous contracts, services provided, and an opportunity to explain any problems or issues encountered. The evaluation matrix defines specific characteristics for each rating level, such as consistently solving issues and demonstrating high technical competence for an Excellent rating, versus frequent mistakes and unresolved issues for a Poor rating. This form appears to be part of a comprehensive vendor selection process to validate a potential landscape service provider's past performance and reliability.

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Text version

RFP-SM-011, TITLE: West Basin Municipal Water District Exterior Landscape Services

PROPOSER REFERENCE CHECK

PROPOSING VENDOR:

BELOW TO BE COMPLETED BY REFERENCE AGENCY/FIRM:

Agency Name

Address

City State Zip Code

Contact Name Contact Title

Phone Email Address

1. Does the mentioned organization currently have or previously had a Landscape service agreement with your organization? Yes ☐ No ☐

Length of Contract: ________________________________________

Services Provided:

2. Do you have any major issues or complaints with the vendor? Yes ☐ No☐

If yes, please explain _______________________________________________________

3. IF APPLICABLE, If there were problems, how effective was the vendor at resolving the problem:

Question Rating Definition Rating

What is your overall rating of the vendor?

Excellent (3)

Services and performance are consistently above expectations, took initiative, consistently demonstrated high level of technical competence, consistently anticipated and solved issues.

Good (2) Services and performance are occasionally above expectations, demonstrated technical competence, solved unexpected issues promptly, few mistakes.

Satisfactory

(1)

Services and performance meet expectations, technical competence met minimal expectations, occasional unanticipated issues arose, some mistakes.

Poor (0) Services and performance do not often meet expectations, technical competence was lacking, issues remained unresolved, frequent mistakes.

Explain your rating here:

File details come from the government source that posted it. Updated .