KISS RFP DRAFT SECTION L 11.1.24.pdf

RFP FA561325RXXXX

Section L

Instructions to Offerors

SECTION L

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS OR RESPONDENTS

L.1 GENERAL INSTRUCTIONS

The Government intends to award a Multiple Award Indefinite Delivery Indefinite Quantity (IDIQ) Contract. This Request for Proposal (RFP) is being issued as Unrestricted using NAICS code 561210, Facilities Support Services. This is a competitive source selection conducted in accordance with (IAW) Federal Acquisition Regulation (FAR) Part 15.3 as supplemented.

1.1 POINT OF CONTACT (POC).

The Contracting Officer (CO) and the Contract Specialists (CS) are the sole points of contact for this acquisition. All questions, comments and requests for information regarding this acquisition shall be in writing via email, citing FA561325RXXXX and be directed to the following:

Contracting Officer Shataya Butler: shataya.butler@us.af.mil

Contract Specialists:

Andy Jacob: andy.jacob.de@us.af.mil Fabiana Benkel: fabiana.benkel.de@us.af.mil

Phone calls will not be accepted.

1.2 PRELIMINARY GUIDANCE

Offerors are required to meet all RFP requirements, including terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors or subfactors. Failure to meet a requirement may result in an offeror being ineligible for award. If an offeror believes the requirements in these instructions contain an error, omission, or are otherwise unsound, the offeror shall immediately notify the CO in writing with supporting rationale. Deviations from the instructions will be reviewed by the CO to ensure that no offeror receives a competitive advantage.

1.3 EXCEPTIONS

Exceptions to this RFP are not permitted.

1.4 PROPOSAL SUBMISSION DUE DATE AND TIME

The entire and complete proposal, composed of Cover letter, Volumes I and II, shall be submitted electronically via the Solicitation Module within the Procurement Integrated Enterprise Environment (PIEE)(https://piee.eb.mil/) IAW date and time stated in Block 9 of FA561325RXXXX. Recommend submission of proposal prior to the closing date, to ensure entire proposal is received on time and considered for award. Late submissions will be processed IAW FAR 15.208.

https://piee.eb.mil/

To assure timely and equitable evaluation of proposals, offerors shall comply with all instructions within this Section L, Instructions, Conditions, and Notices to Offerors or Respondents and all proposal submission requirements, including submission requirements within the terms and conditions and representations and certifications.

When uploading/sending the files in the PIEE Solicitation Module offerors are required to put the following information in the subject block: FA561325RXXXX – KISS Proposal – Company Name.

After submission of the proposal, offerors are encouraged to send a separate email to the POCs identified in para 1.1 and request a confirmation that your proposal was received.

***Please note: Any proposal received that is NOT submitted in the PIEE Solicitation Module is un-awardable.***

1.5 QUESTIONS SUBMISSION DUE DATE AND TIME

Offerors shall address any questions and concerns related to this solicitation to the CO and CS identified above in para 1.1 as soon as possible, but no later than 1500 Central European Time (CET), XX Jan 2025. The subject of the email shall be “Questions – FA561325RXXXX.”

Written questions and/or inquiries must be received in accordance with the RFP to ensure Government consideration. Questions/Comments received after that date may not be considered.

Responses to questions will be posted in the Solicitation Module within PIEE (https://piee.eb.mil/).

Please consolidate questions into as few requests as possible. The Government is not obligated to provide responses to all questions submitted by offerors; however, will consider the questions received by the RFP questions submission due date and time.

Telephone inquiries will not be accepted.

1.6 MARKINGS

Offerors shall apply all appropriate markings including those prescribed in accordance with FAR 52.215-1(e), Restriction on Disclosure and Use of Data, and FAR 3.104-4, Disclosure, Protection, and Marking of Contractor Bid or Proposal Information and Source Selection Information. Classified information will not be permitted.

1.7 RESPONSE REQUIREMENTS

Proposals must be clear, coherent, and prepared in sufficient detail for effective evaluation of the Offeror’s proposal against the evaluation criteria. This documentation shall cover all aspects of this RFP and the Performance Work Statement (PWS). Non-compliance with the instructions provided in this RFP may result in the proposal being ineligible for award.

Elaborate brochures or other presentations beyond those sufficient to present a complete effective response to the RFP are not necessary and not desired. Offerors shall not deviate from the format of the templates provided and shall not exceed page limits set forth in Table 1, Proposal Organization.

Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 265 calendar days from the date specified for receipt of offers.

1.8 Teaming Arrangements. Offerors submitting a proposal as the prime Offeror in response to this solicitation are permitted to submit a separate proposal under which they would be a Subcontractor, or Joint Venture to another prime contractor. Subcontractors are permitted to support multiple prime contractors.

1.9 Ordering Procedures. The Government intends to issue multiple-award indefinite-delivery, indefinite quantity contracts. The Post-Award Conference Task Order will fulfill the minimum order requirement. Future ordering against the KISS MAC will be conducted in accordance with the Ordering Procedures outlined in Attachment 2_KISS Ordering Guide, which will be incorporated into the base contract.

L.2 PROPOSAL ORGANIZATION

2.1 VOLUMES

The proposal shall be accompanied by a cover letter prepared on the company’s letterhead stationery. The cover letter shall identify all enclosures being transmitted and shall be used only to transmit the proposal and shall include no other information. The cover letter shall be a separate document and will not be counted in the page limitations. Only proposals submitted in accordance with these instructions will be accepted. Proposal shall consist of two volumes.

The following are further descriptions of the information that shall be provided with the proposal.

Table 1 – Proposal Organization

Volume PROPOSAL SECTION TITLE Method of Submission

Page Limit

I. Administrative (File names):

Narrative of offeror (CompanyName_Narrative.pdf) No limit

Contract Documentation Signed SF 33, any SF 30s (CompanyName_Documentation.pdf)

No limit

Representations and Certifications, Identification and Assertions No limit

Organizational Conflict of Interest Mitigation Plan (if applicable) No limit

Corporate Relationships and Structures (CompanyName_DomainCorporate Relationships and Structures.xlxs)

Use Template No limit

II. Technical Experience

Self-Scoring Matrix (Appendix A) – (CompanyName_DomainMatrix.xlxs)

Use Excel Template No limit

Cross Reference Matrix (Appendix B) Use Exel Template No limit

Work Sample Cover Sheet(s) (Appendix C) – (CompanyName_ DomainCoversheetWS#pdf)

Use Template 2 pages each

Work Samples – (CompanyName_DomainWS1.pdf), WS2.pdf, etc. 2 pages each

2.2 PROPOSAL FORMAT

2.2.1 Page and Font

Text shall be single-spaced with a minimum one-inch margin all around. Pages shall be numbered consecutively. Print shall be of a minimum 12-point Times New Roman font size.

Headers and footers may use a font size smaller than 12-point as long they are easily readable.

Bolding, underlining, and italics may be used to identify topic demarcations or points of emphasis. Graphic presentations, including tables, while not subject to the same font size and spacing requirements, shall have spacing and text that is easily readable. Each volume in the proposal shall include a title page and table of contents. The table of contents shall list sections, subsections and page numbers. Each volume shall contain a glossary of all abbreviations and acronyms used and listing of tables, drawings, diagrams and/or figures. Each acronym used shall be spelled out in the text the first time it appears in each proposal volume.

2.2.2 Page Limitations of Proposal

Page limitations shall be treated as maximums. The cover letter, title page, table of contents, table of figures, list of tables and glossary of abbreviations and acronyms for each volume, and resumes do not count against page count limitations. Proposal contents that exceed the stated page limitations will be removed from the proposal by the CO prior to turning the proposal over to the Government evaluation teams and will not be considered in the evaluation.

2.2.3 Electronic Copies of Proposal

Text and graphics portions of the electronic copies shall be in a format readable by Microsoft (MS) Word 2013, Microsoft Excel, and/or Adobe Acrobat XI Pro. The offeror must ensure that the submission is readable in the format specified in the RFP, meets PIEE Solicitation Module limitations/requirements and has been verified free of computer viruses. Prior to any evaluation, the Government will check all files for viruses and ensure that all information is readable. If any files are corrupted or unreadable, the Government may request the offeror to resubmit the electronic media. Early submission is highly encouraged.

L.3 PROPOSAL VOLUMES

3.1 VOLUME I - ADMINISTRATIVE

3.1.1 Narrative Summary

The offeror’s proposal shall include a Narrative Summary. The Narrative Summary shall consist of the following:

a. Authorized Offeror Personnel: The offeror shall provide the name, title, and phone number of the company/division point of contact regarding decisions made with respect to your proposal and who can obligate your company contractually. Also, identify those individuals authorized to negotiate with the Government.

b. Company Information: Company/Division Address, Identifying Codes, and

Applicable Designations: Provide company/division’s street address, county, and facility code; CAGE code; SAM Unique Entity ID (UEI); TIN; size of business (large or small)

c. Exceptions to Solicitation Requirements: Offerors shall clearly identify any exception to the solicitation terms and conditions. Each exception shall be specifically related to a specific paragraph and/or specific part of the solicitation to which the exception is taken. Offerors shall provide rationale in support of the exception and fully explain its impact, if any, on the performance, schedule, cost, and specific requirements of the solicitation. Please be aware that if any exceptions are taken to the solicitation and award is made without discussions, your proposal will be deemed un-awardable.

d. Offerors shall identify all subsidiaries by CAGE code and location which may receive future work under this IDIQ.

e. Company’s Organizational Conflict of Interest Mitigation Plan IAW the PWS. If no actual or potential conflict of interest exists, the Offeror shall state as such in this document.

f. Validity Statement: The proposal validity statement shall be valid through 265 calendar days from the proposal due date. The offeror shall be registered in the SAM.gov at the time of proposal submission, through contract award and for the duration of the acquisition. If the offeror’s SAM.gov registration expires prior to the proposal validity date, the offeror shall assert its intent to renew the registration in the Executive Summary.

3.2 Contract Documentation

a. The offeror’s proposal shall include a signed copy of the SF 33 (to include clause fill-ins), Sections A through K. The offeror shall complete blocks 13 through 16 and sign and date blocks 17 and 18 in Section A of the SF 33. Signature by the offeror on the Standard Form 33 constitutes an offer, which the Government may accept. In doing so, the offeror agrees to the contract terms and conditions as written in the RFP Sections A through K. Offerors shall ensure that all clauses and provisions that require “fill-in” information are appropriately completed, including the proposed prices associated with the contract line items in the Schedule of the

RFP.

b. This will be the IDIQ contract with baseline clauses and conditions. The specific prices, contract type(s), delivery requirements and period of performance will be determined at the task order level.

c. Acknowledgement of all amendments (Standard Form 30).

3.3 Representations and Certifications

Offeror shall ensure all required representations and certifications have been filled-in/completed and are provided in their proposal.

3.4 Organizational Conflicts of Interest (OCI) Mitigation Plan (if applicable) Offerors shall submit an assessment of actual Organizational Conflict of Interest (OCI) as related to this contract vehicle and future work. OCI issues include, but may not be limited to, the inability to render impartial assistance or advice to the Government, the inability to objectively perform contract work, or the unfair competitive advantage created by current or previous contractual efforts with the Government. The offeror shall submit a mitigation plan with their proposal for each applicable domain. Submission of mitigation plans are only required if the offeror is aware of potential or actual OCI issues related to this procurement.

Offerors shall provide a legible, clear, and coherent Organizational Conflict of Interest Mitigation Plan IAW template provided in Attachment 4.

Offeror’s OCI mitigation plan will not be evaluated as part of the technical evaluation;

rather, the CO will determine whether the potential awardee is awardable in light of OCI concerns, akin to a responsibility determination. This determination focuses primarily on OCI concerns relating to the Prime Contractor. OCI concerns relating to Subcontractors will primarily be addressed as part of the consent to subcontracting process, which is a matter of contract administration.

Declaration or Mitigation Plan (as appropriate) shall address each domain as applicable.

3.5 Corporate Relationships and Structures. The Offeror shall identify the structure it will use to meet Government requirements in Appendix _ to Section L, Corporate Relationships and Structures. The Offeror shall:

1) Identify each team member’s company name, address, CAGE code, and UEI number;

2) Identify the team members and/or subcontractors (if applicable) relationship with the Prime Offeror, this includes parent, affiliated, or subsidiary companies, and Joint Ventures.

3) Identify the applicable work sample numbers;

4) Attach all required documentation listed in 5 – 7 of this paragraph to

Appendix A to Section L, Corporate Relationships and Structures;

5) If Joint Venture: a. Provide a signed Joint Venture contract in compliance with German Buergerliches Gesetzbuch (BGB) and/or Handelsgesetzbuch (HGB) between each team member AND b. Be registered in SAM as a Joint Venture by time of award;

6) If parent, affiliated, or subsidiary company: a. Provide Handelsregisterauszug or equivalent document to verify the legal status, management structure, and relationships; AND b. Provide narrative describing how workforce, resources, and assets will be utilized by the Offeror to meet the Government requirements

7) If prior Joint Venture: a. Provide documentation of prior Joint Venture to include dates Joint Venture was in effect.

MORTAG, AMY L CIV USAF AFMC AFICC/KA (ACE)

Are you saying that the offerors cannot propose any subcontractors for this effort?

BUTLER, SHATAYA N CIV USAF USAFE 700 CONS/PKA

Revised. Subcontracting relationships will be accepted.

L.4 VOLUME II - TECHNICAL EXPERIENCE

Volume II – Factor I Technical Experience shall be provided in accordance with Table 1, Proposal Organization and within the specified submittal date of the RFP.

4.1 General. The Proposal Volume shall be specific and complete. Legibility, clarity, brevity, and coherence are important. The Offeror’s proposal will be evaluated IAW Section M.3, using the Appendix A to Section L, Self-Scoring Matrix. The Offeror shall only provide relevant pages of documents used to validate Offeror HTRO Self-Scores. Using the instructions provided below, the Offeror shall provide, as specifically as possible, the actual data used to substantiate the Offeror’s HTRO Self Score.

4.2 Work Sample Cover Sheet. Offerors shall complete a cover sheet for each work sample submitted (see Appendix B Work Sample Cover Sheet). Offerors shall follow the instructions provided within the appendix and remove the instruction sheet (page 3 of 3) prior to submission of their proposal. Each work sample shall provide at least two (2) Government Points of Contact (POC). The Government may contact the Government POCs provided. The Government reserves the right to contact additional Government POCs if necessary.

4.3 Work Samples

4.3.1. The offeror shall submit a maximum of work samples (contracts/orders) which demonstrate its technical experience in the required elements, and which comply with the work sample qualifications established in 4.3.4 below. Future performance periods on an existing contract do not demonstrate technical experience and shall not be utilized as work samples, nor be factored into the total point value of a submitted sample. When referring to work samples, the terms “contract” and “task/delivery order” are interchangeable, with “contract” often used as the all-encompassing term. IDIQ contracts, or other contract vehicles for future work not yet performed, are not acceptable proof of performance related experience, and shall not be provided as work samples. Each task order will be counted as a single Work Sample. When providing documentation for this Work Sample include the contract cover pages (SF33, SF1449, etc.) for both the IDIQ contracts and all relevant subsequent task orders. Work samples may count toward multiple categories, and it is encouraged to submit work samples that can be utilized in multiple categories.

MORTAG, AMY L CIV USAF AFMC AFICC/KA (ACE)

Suggest removing the “HTRO MTTR” portion of this sentence since it is a technique utilized to evaluate the proposal, not necessarily part of the proposal title.

BUTLER, SHATAYA N CIV USAF USAFE 700 CONS/PKA

Agree - removed.

4.3.2. The work samples shall consist of only official contract documentation (including, but not limited to, Performance Work Statements, Statements of Work, Contract Data Requirement Lists [CDRLs], Government Furnished Property Lists, Subcontracts, and Invoices). The Government will accept a Statement of Fact from the cognizant contracting officer or COR to confirm missing information, should contractual documents not carry all the information necessary to substantiate the offeror's scores. The offeror shall not create any new documentation, such as project narratives, or project descriptions. For each work sample, the offeror shall also include the signed cover page associated with the contract or order. Where official contract documentation is insufficient to substantiate a Self-Rated Score, the offeror may utilize corporate time system reports as documentation. When corporate time system reports are utilized, the citation must include a signed statement attesting to the validity of the reports. Work samples shall include sufficient information to substantiate each claim. If a work sample substantiates multiple elements each element must be identified within the work sample.

4.3.3. Work samples shall be provided in their original format. Offerors shall assign each work sample an identifier (e.g., WS1-WS10). All pages of all work samples shall be numbered. In addition, the original pagination of each document shall be retained. If the original documentation within a work sample is not numbered, offerors shall add page numbers. Font, text size, and margin requirements established in section L2 do not apply to work sample submissions. Work samples shall be in English. If more than one document is provided as part of a work sample, the documents shall be combined as one file and numbered accordingly. Offerors shall include all documentation for a given work sample in a single PDF file and add to each page a unique WS identifier and page number in the margin. While this consolidation and notation may result in some confusion (such as multiple pages identified as "page 1" if the citation includes page 1 of an SF33/SF1449/DD1155, page 1 of the PWS, etc.), the result combined with the Cross Reference Matrix (Appendix C) will ensure that Government evaluators can find all documentation quickly and efficiently. The same Work Samples can be used for rows 18 and 19 of each domain’s HTRO Matrix “Performance Related Experience”.

4.3.4 Work Samples Qualifications

Work samples shall meet these minimum qualifications:

a. Shall be a US Government contract with the Federal Government to include Department of Defense (DoD).

b. Shall be a services contract, defined as a contract whose primary purpose was/is to render services in support of the US Government with a total contract value in excess of $2M performance with ongoing performance or completion within five

(5) years of initial RFP close date. Category 1 and Category 2 contracts, as defined below are authorized unless otherwise restricted in scoring criteria.

c. Shall fall into one of the following categories:

i. Category 1: Prime offeror work samples. In order to be used, the offeror shall have acted as the Prime or as a Major Subcontractor, which may include work performed as part of a joint venture. IAW DFARS 209.571-1 “Major subcontractor” means a subcontractor that is awarded a subcontract that equals or exceeds—(i) Both the certified cost or pricing data threshold and 10 percent of the value of the contract under which the subcontract is awarded; or (ii) $55 million. If a company establishes a joint venture for this contract, work of both prime companies may be utilized. Primes may also include subsidiaries or legal entities which fall under the parent corporation. In order to use a subsidiary or legal entity as a prime work sample, (1) the acquisition of the subsidiary or legal entity shall have been finalized as of the date of initial RFP issuance, and (2) objective evidence shall be included in the work sample to demonstrate that they are now a legal entity of the corporation. If these criteria are met, subsidiary or legal entity work samples will be considered prime work samples even if the work occurred prior to the company being acquired.

Category 2: Subcontractor work samples. In order to be used, the Subcontractor shall:

(1) Be identified within the Prime’s Team Structure introduced in the Executive Summary;

(2) Have acted as the Prime or Subcontractor on the contract or order submitted; and

(3) Provide a signed Teaming Agreement as required. Teaming Structure and Teaming Agreements are only required if introduced in the proposed Work sample(s).

d. Shall include at least six months of performance which shall have been within the last five years, as of the date of initial RFP issuance. For samples where all periods of performance (POP) do not meet this qualification (such as Base Year POP outside the five-year limitation and an Option Year POP within), only the POP which meet this criterion shall be utilized for scoring purposes.

e. Work samples that do not satisfy these minimum requirements will not be further evaluated by the Government to validate the associated Self-Rated Score (SRS).

4.3.4.1 Custodial Services work sample descriptions

RESTRICTIONS THAT APPLY TO ALL CUSTODIAL SELF SCORING CRITERIA:

• Shall be service contracts where a minimum square meter covered in a single month is

400K SQM.

• DOD contracts/TOs that are not AF but meet Air Force Common Output Level Standards (AF COLS) may be submitted for review with documentation showing the same level of service was met.

DEFINITION THAT APPLIES TO ALL CUSTODIAL SERVICES CRITERIA:

Of the work samples submitted to prove SQM coverage, allowed are AF Custodial Service Level 1 – Prestige, AF Custodial Service Level 2 – Basic, AF Custodial Services Level 3 – Cleaning, and AF Custodial Services Level 4 – Cleaning (Special Requirements) for cleaning of floors, restrooms, and trash removal as described by AF Custodial Common Output Levels of Service AF COLS in Appendix D.

4.3.4.1.1 Does the prime offeror have a current license to operate in Germany?

DEFINITION: The offeror shall answer “Yes” or “No” to this question. All work performed by the contractor shall be in accordance with host nation and Headquarter Air Force (HAF), to follow all applicable laws, regulations, standards, instructions, certifications and commercial practices. The contractor shall have current ISO 9001 certification, also all other certifications must remain current throughout the period of performance. According to German Technical Standards for Workplace Ordinance restrooms may require service on a daily basis under Level 1 Prestige and Level 2 Basic Cleaning Requirements. The contract contains separate CLIN’s for performing the above services on a daily operational basis.

4.3.4.1.2 Number of geographically separated work locations the offeror serviced under a single contract/TO

DEFINITION: Geographically separated work locations are defined as installations past 2-mile radius from main location serviced.

RESTRICTIONS: Provide three Category 1 or Category 2 work samples. Additionally, for a location to count as a separate geographic location, it must be past 2-mile radius from the main location being serviced.

RELEVANCY: Task Orders require work to be performed at multiple geographic locations. The Government has determined this qualification to be important as it directly relates to the offeror’s ability to understand the nuances of multiple and distinct geographical labor markets as well as manage a distributed workforce.

4.3.4.1.3 Number of years the offeror performed custodial work with consecutive years on a single contract/TO, including follow on contracts

DEFINITION: Of the work samples submitted, the offeror shall rate itself based on the number of years where service was performed. Work done at geographically separated work locations is allowed for inclusion in this rating.

RESTRICTIONS: A single Category 1 or Category 2 contract. Additionally, for a location to count as a separate geographic location, it must be past 2-mile radius from the main location being serviced.

RELEVANCY: Task Orders require long-term management experience. This TO/contract requires work to be performed at multiple geographic locations. The Government has determined this qualification to be important as it directly relates to the offeror’s ability to understand the nuances of long-term management, multiple and distinct geographical labor markets, as well as manage a distributed workforce.

4.3.4.1.4 Number of DoD contracts/TOs where the offeror provided custodial services

4.3.4.1.5 Number of custodial services Contractor Man-Year Equivalents (CME) on largest DoD

DEFINITION: Of the work samples submitted, the largest contract/TO in dollar value must include Contractor Man-Year Equivalents (CME) and be Category 1 or Category 2.

Contractor Man-Hour Equivalents per Year: A measure used to verify workforce commitment of the contractor, representing the total labor hours, full-time contributions, fulfilled over a year. This metric is calculated be adding the hours worked by all contractor personnel, regardless of employments states (full-time or part-time) -within a 12-month period and dividing by a standard annual full-time equivalent of 1040 hours (based on 20 hours per week minus standard holiday hours).

RELEVANCY: Task Orders require sufficient manning levels and an ability to manage a distributed workforce.

RESTRICTIONS: Temporary Duty (TDY) are not allowed for inclusion in this estimate.

4.3.4.1.6 Total square meters (SQM) the offeror covered in a month by a single custodial

4.3.4.1.7 Average three to five CPARS ratings the offeror has received on its custodial services contracts in the last five years.

DEFINITION: Of the TO/Contract work samples submitted, contracts OCONUS and CONUS are required to be averaged.

RESTRICTIONS: Follow CPARS scoring guidelines.

4.3.4.1.8 Average three to five CPARS ratings the offeror has received on OCONUS custodial services contracts in the last five years.

DEFINITION: Of the TO/Contract work samples submitted, contracts OCONUS must be averaged.

4.3.4.2 Grounds Maintenance work sample descriptions

RESTRICTIONS THAT APPLY TO ALL GROUNDS MAINTENANCE SCORING

CRITERIA:

• Shall be service contracts where a minimum square meter covered in a single month is 2 Million (2M) SQM.

• DOD contracts/TOs that are not AF but meet AF COLS may be submitted for review with documentation showing the same level of service was met.

DEFINITION THAT APPLIES TO ALL GROUNDS MAINTENANCE CRITERIA: Of the work samples submitted to prove SQM coverage, allowed are AF Grounds Maintenance AF COLS Level 3. You can find AF Grounds Maintenance Common Output Levels of Service AF COLS Level 3 in Appendix A.

4.3.4.2.1 Does the prime offeror have a current license to operate in Germany?

DEFINITION: The offeror shall answer “Yes” or “No” to this question. The contractor shall comply with all applicable federal, regional, state, local laws and commercial standards with certifications from the host nation. The contractor shall have current ISO 9001 certification, also all other certifications must remain current throughout period of performance.

4.3.4.2.2 Number of geographically separated work locations the offeror serviced under a single contract/TO.

DEFINITION: Geographically separated work locations are defined as installations past 2-mile radius from the main location serviced.

RESTRICTIONS: Work samples provided must be Category 1 or Category 2.

RELEVANCY: Task orders require work to be performed at multiple geographic locations. The Government has determined this qualification to be important as it directly relates to the offeror’s ability to understand the nuances of multiple and distinct geographical labor markets as well as manage a distributed workforce.

4.3.4.2.3 Number of years the offeror performed grounds maintenance work on a single contract/TO, including follow on contracts work locations is allowed for inclusion in this rating.

RESTRICTIONS: A single Category 1or Category 2 work sample must be primed by the offeror and submitted. Additionally, for a location to count as a separate geographic location, it must be past 2-mile radius from the main location being serviced.

RELEVANCY: Task orders require long-term management experience. This TO/contract requires work to be performed at multiple geographic locations. The Government has determined this qualification to be important as it directly relates to the offeror’s ability to understand the nuances of long-term management, multiple and distinct geographical labor markets, as well as manage a distributed workforce.

4.3.4.2.4 Number of DoD contracts/TOs where the offeror provided grounds maintenance services

4.3.4.2.5 Total square meters (SQM) the offeror covered in a month by a single grounds maintenance contract/TO

4.3.4.2.6 Number of grounds maintenance CMEs on largest DoD contract/TO must include CMEs and be Category 1 or Category 2.

CMEs per Year: A measure used to verify workforce commitment of the contractor, representing the total labor hours, full-time contributions, fulfilled over a year. This metric is calculated be adding the hours worked by all contractor personnel, regardless of employments states (full-time or part-time) -within a 12-month period and dividing by a standard annual full-time equivalent of 1040 hours (based on 20 hours per week minus standard holiday hours).

RELEVANCY: This contract/TO requires sufficient manning levels and an ability to manage a distributed workforce.

RESTRICTIONS: TDYs are not allowed for inclusion in this estimate.

4.3.4.1.7 Average three to five CPARS ratings the offeror has received on its grounds maintenance contracts in the last five years.

DEFINITION: Of the TO/Contract work samples submitted, contracts OCONUS and CONUS are required to be averaged.

4.3.4.2.8 Average three to five CPARS ratings the offeror has received on OCONUS grounds

DEFINITION: Of the TO/Contract work samples submitted, grounds maintenance contracts CONUS must be averaged.

4.3.4.3 Total Facility Maintenance work sample description

RESTRICTIONS THAT APPLY TO ALL TOTAL FACILITY MAINTENANCE SCORING

CRITERIA: Shall be service contracts where a minimum of 50 facilities are maintained.

DEFINITION THAT APPLIES TO ALL TOTAL FACILITY MAINTENANCE SCORING

CRITERIA:

Facility is defined as Air Force Real Property and Real Property Installed Equipment (RPIE).

Maintenance is defined as the ongoing management, repair and upkeep of the physical assets and infrastructure, such as buildings, equipment, and systems to keep them in good working order.

Acceptable work samples of contractors’ ability to maintain facilities include (but are not limited

to) fulfilling these requirements on a scheduled basis. Upkeep of:

1. Warehouse management with inventory tracking and scheduling of repair and replacement parts

2. Heating, ventilation and cooling systems in accordance with manufactures specification.

Oil heating is also relevant.

3. Electrical outlets, switches, and replacing lighting housing and bulbs as required by manufacturer specifications and wear and tear, minor line repairs.

4. Plumbing system by overall assessing of plumbing infrastructure, checking for leaks, inspecting water heaters, and ensuring pipes are insulated for winter, checking and replacing water closet components such as toilet, faucet, and sinks on as need basis based off typical wear and tear, minor line repairs.

5. Building envelope (roof and structure) with roof inspections, minor roof repairs such as roof patching, sealing leaks, maintaining doors and windows, checking foundation and structure integrity, and painting the facility exterior and interior.

6. Minor fence and gate repairs from age and damage.

7. Parking lots and walkways sealing, painting, and removing snow and debris.

8. Safety and compliance measures like testing alarms, testing of emergency lighting, and backup generators.

Total facility maintenance is not defined as large construction projects such as increasing facility footprint size, installation of large scale multi-facility brand new heating, ventilation and cooling systems, replacing entire utility segments (like the whole facility wiring and/or plumbing), replacing of building envelope on a large scale (like a whole roof), installation of large fence and pavement segments (multiple roads), and installation of large safety measures (like sprinklers for an entire facility). AFI 32-1023 and DAFI 32-1020 provides detailed guidance on the requirements, classifications, and criteria that is a construction project. All construction related requirements will be procured separately and are not within the scope of the KISS IDIQ.

4.3.4.3.1 Does the prime offeror have a current license to operate in Germany?

DEFINITION: The offeror shall answer “Yes” or “No” to this question. The contractor shall comply with all applicable federal, regional, state, local laws and commercial standards with certifications from the host nation. The contractor shall have current ISO 9001 certification, also all other certifications must remain current throughout period of performance.

4.3.4.3.2 Number of facilities the offeror maintained under a single contract/TO (include industrial and office breakout) number of facilities where service was performed. Work done at geographically separated work locations of each other is allowed for inclusion in this rating.

RESTRICTIONS: A single Category 1 or Category 2 work sample must be primed by the offeror and submitted. Additionally, for a location to count as a separate geographic location, it must be past 2-mile radius from the main location being serviced.

RELEVANCY: Task Order requires a large scope and scale of experience. This TO/contract requires work to be performed at multiple geographic locations. The Government has determined this qualification to be important as it directly relates to the offeror’s ability to understand the nuances of scope and scale, multiple and distinct geographical labor markets, as well as manage a distributed workforce.

4.3.4.3.3 Number of years the offeror performed facility maintenance work (full time maintenance and 24/7 emergency response), including follow on contracts

DEFINITION: Service calls is having 24/7 call ability to handle emergency requests from customers. Of the work samples submitted, the offeror shall rate itself based on the number of years where service was performed. Work done at geographically separated work locations is allowed for inclusion in this rating.

RESTRICTIONS: A single Category 1 or Category 2 work sample must be primed by the offeror and submitted. Additionally, for a location to count as a separate geographic location, it must be within a 2-mile radius from the main location being serviced.

RELEVANCY: Task Order requires a long-term management experience. This TO/contract requires work to be performed at multiple geographic locations. The Government has determined this qualification to be important as it directly relates to the

4.3.4.3.4 Total square meterage covered in a month by a single custodial contract/TO by your company/sub-contractor

4.3.4.3.5 Number of DoD contracts/TOs where the offeror provided facilities maintenance services.

4.3.4.3.6 Annual value (1 year) in United States Dollar (USD) of the largest DoD facility maintenance contract/TO awarded to the offeror

RESTRICTIONS: Of the work samples submitted, the largest contract/TO in dollar value will be considered and must be Category 1 or Category 2.

4.3.4.3.7 Total SQM per quarter that the offeror has abated asbestos and artificial mineral fibers on a single contract/TO largest total SQMs of asbestos and artificial mineral fibers abated on a single contract/TO. Work done at geographically separated work locations is allowed for inclusion in this rating.

RESTRICTIONS: A single Category 1 or Category 2 work sample must be primed by the offeror and submitted. Additionally, for a location to count as a separate geographic location, it must be past 2-mile radius from the main location being serviced.

RELEVANCY: Minor work for artificial mineral fiber may be required for this contract/TO.

4.3.4.3.8 Number of facility maintenance personnel on largest DoD contract/TO must include CMEs and be Category 1 or Category 2. CMEs per Year: A measure used to verify workforce commitment of the contractor, representing the total labor hours, full-time contributions, fulfilled over a year. This metric is calculated be adding the hours worked by all contractor personnel, regardless of employments states (full-time or part-time) -within a 12-month period and dividing by a standard annual full-time equivalent of 1040 hours (based on 20 hours per week minus standard holiday hours).

RELEVANCY: This contract/TO requires sufficient manning levels and an ability to manage a distributed workforce.

RESTRICTIONS: TDYs are not allowed for inclusion in this estimate.

4.3.4.3.9 Average three to five CPARS ratings the offeror has received on its total facility

DEFINITION: Of the TO/Contract work samples submitted, total facility maintenance contracts CONUS and OCONUS must be averaged.

4.3.4.3.10 Average three to five CPARS ratings the offeror has received on OCONUS facility

DEFINITION: Of the TO/Contract work samples submitted, facility maintenance contracts OCONUS and CONUS are required to be averaged.

4.3.4.4 Military Family Housing work sample description

RESTRICTIONS THAT APPLY TO ALL MILITARY FAMILY HOUSING SCORING

CRITERIA:

• Shall be service contracts where a minimum of 1500 homes are maintained in a 12-month period.

• DOD contracts/TO that are not AF but meet standards may be submitted for review with documentation showing the same level of service was met. Of the work samples submitted to prove minimum facility coverage, allowed are contracts that show ample proof of Change of Occupancy Maintenance (COM) work, service calls, facility cleaning, recurring maintenance, appliance installation, and yard work.

DEFINITION THAT APPLIES TO ALL MILITARY FAMILY HOUSING SCORING

CRITERIA: Service calls are defined as having 24/7 call ability to handle emergency requests from customers. Recurring maintenance includes showcasing ability to perform checks on items, as an example (but not limited to), HVAC filters, dryer ducts, garage doors, and smoke detectors.

Appliance installation includes showcasing ability to install appliances, as an example (but not limited to), dryers, washers, stoves, dishwashers, and fridges. Yard work includes showcasing an ability to remove debris, as an example (but not limited to), mow grass, trim hedges and remove weeds. COM is the preparation of housing unit for new occupants. The contractor shall provide COM on the housing units to repair or replace any damaged or incompatible components to provide a housing unit that has all components in good working order, a pleasant appearance, and is clean. It includes painting, cleaning, yard-work, and general maintenance.

4.3.4.4.1 Is the offeror currently insured and licensed to operate in Germany?

The offeror shall answer “Yes” or “No” to this question.

4.3.4.4.2 Maximum number of military homes the offeror has maintained in a 12-month period, under a single contract/TO, in the past six years number of homes where service was performed. Work done at geographically separated work locations of each other is allowed for inclusion in this rating.

RESTRICTIONS: A single Category 1 work sample must be primed by the offeror and submitted. Additionally, for a location to count as a separate geographic location, it must be past 2-mile radius from the main location being serviced.

RELEVANCY: This TO/contract requires a large scope and scale of experience. This TO/contract requires work to be performed at multiple geographic locations. The Government has determined this qualification to be important as it directly relates to the offeror’s ability to understand the nuances of scope and scale, multiple and distinct geographical labor markets, as well as manage a distributed workforce.

4.3.4.4.3 Maximum number of Change of Occupancy Maintenance (COM) completed within 10 days of vacancy for 1500-2500 square foot homes, in a 12-month period, under a single contact/TO in the past six years

DEFINITION: COM is the preparation of housing unit for new occupants. The contractor shall provide COM on the housing units to repair or replace any damaged or incompatible components to provide a housing unit that has all components in good working order, a pleasant appearance, and is clean. It includes painting, cleaning, yard-work, and general maintenance.

RESTRICTIONS: A single Category 1 work sample must be primed by the offeror and submitted. Additionally, for a location to count as a separate geographic location, it must be past 2-mile radius from the main location being serviced.

RELEVANCY: This TO/contract requires a large scope of COMs. This TO/contract requires work to be performed at multiple geographic locations. The Government has determined this qualification to be important as it directly relates to the offeror’s ability to understand the nuances of scope and scale, multiple and distinct geographical labor markets, as well as manage a distributed workforce.

4.3.4.4.4 Total number of years the offeror has maintained military homes (entails full time maintenance and 24/7 emergency response) work locations is allowed for inclusion in this rating.

RESTRICTIONS: A single Category 1 work sample must be primed by the offeror and submitted. Additionally, for a location to count as a separate geographic location, it must be past 2-mile radius from the main location being serviced.

RELEVANCY: This TO/contract requires a long-term management experience. This TO/contract requires work to be performed at multiple geographic locations. The Government has determined this qualification to be important as it directly relates to the

4.3.4.4.5 Number of DoD contracts/TOs where the offeror provided military housing maintenance as a prime contractor in the past six years.

RESTRICTIONS: Only count Category 1 contracts as the prime, no major subcontractors.

4.3.4.4.6 Annual value (1 year) in USD of the single largest DoD military housing maintenance contract/TO awarded to the offeror in the past six years

RESTRICTIONS: Of the work samples submitted, the largest contract/TO in dollar value will be considered and shall be Category 1.

4.3.4.4.7 Average three to five CPARS ratings the offeror has received on its largest (monetarily) military housing contract in the last six years while serving as the Prime Contractor.

DEFINITION: Of the TO/Contract work samples submitted, military family housing contracts CONUS and OCONUS must be averaged.

RESTRICTIONS: Follow CPARS scoring guidelines. The CPARS shall include all evaluations of the Contractor's performance as a prime contractor, regardless of the rating, and shall not include any subcontractor evaluations. Only count Category 1 contracts as the prime, no major subcontractors.

4.3.4.4.8 Average three to five CPARS rating the offeror has received on its largest (monetarily) OCONUS military housing maintenance contract in the last six years while serving as the Prime Contractor.

DEFINITION: Of the TO/Contract work samples submitted, military family housing OCONUS and CONUS are required to be averaged. The CPARS shall include all evaluations of the Contractor's performance as a prime contractor, regardless of the rating, and shall not include any subcontractor evaluations. Only count Category 1 contracts as the prime, no major subcontractors.

4.4 Self-Scoring Matrix

The Offeror shall complete Appendix E, Self-Scoring “Matrix” using the work samples and related information required by 4.3.

The offeror shall populate Column K, ‘Offeror’s Self Score’ and Column C, ‘Offeror’s Total Self Score’ of the Self-Scoring Matrix for the proposed domain(s). For detailed instruction of what is required by offerors when completing the Self-Scoring Matrix, see Appendix A of the RFP. Each criterion has a weighting factor to be applied against the offeror’s self-score, as shown in Appendix A Column I, Weight Factor. This weighting is multiplied against the offeror’s self-score in Column K, Offeror’s Self Score and totaled under Column L, Weighted Score. The offeror shall accurately rate itself using the scoring instructions for the elements described in 4.3.

The burden of proof to substantiate the offeror’s Self-Rated Score rests with the offeror. The proposal shall include evidence to support each proposed Self-Rated Score. Scoring assigned by offerors, shall be directly related to the information provided.

Through the Government's evaluation of an offeror's self-scoring, if it cannot be validated as proposed, the Government reserves the right to reduce an offeror's score unilaterally, without holding any related discussions with the offeror.

4.1.4.1 Performance Related Experience.

To receive the maximum points, the offeror’s work samples shall reflect support services related to the above tasks and the correlating work samples is supported by an overall CPARS rating within the past five years (from date of submission of proposal). CPARS will be verified using the www.cpars.gov. In the event the offeror work sample is used and no CPAR ratings are available, a Government rating of satisfactory will be automatically awarded.

CPARS will be associated at the task order level vice IDIQ level. Tasks not correlated to a work sample will be given zero (0) points. Averages will be conducted using the ratings for the most recent rating period in the following categories Quality, Schedule, and Management.

If no rating is provided in any of the 3 categories (Quality, Schedule, and Management) a score of 0 will be applied to that category. Ratings will be scored as: Exceptional 1000, Very Good 900, Satisfactory 500, and No Rating/Neutral 0. Any category with a rating lower than Satisfactory (Marginal/Unacceptable) deducts -1000 points from the offeror’s self-score. Five work samples can be provided. The averages of the top three to five work samples will be averaged for a composite overall average.

The following examples are provided:

WS 1 2024 CPARS

Quality: Exceptional - 1000 Schedule: Very Good - 900 Management: Very Good - 900 Average is 933 – is Very Good 900 and

WS 2 2024 CPARS

Quality: Exceptional - 1000 Schedule: Very Good - 900 Management: No rating provided /Neutral - Default 0 Average is 633– is Satisfactory 500 and

WS 3 2024 CPARS

Quality: Exceptional - 1000 Schedule: Satisfactory - 500 Management: No rating provided /Neutral - Default 0 Average is 500 – is Satisfactory 500 points and

WS 4 2024 CPARS

Quality: Exceptional - 1000 Schedule: Very Good - 900 Management: No rating provided /Neutral - Default 0 Average is 633– is Satisfactory 500 and Quality: Exceptional - 1000 Schedule: Very Good - 900 Management: Very Good - 900 Average is 933 – is Very Good 900

WS 1 Score: Very Good 900 points applied to matrix WS 2 Score: Satisfactory 500 points applied to matrix WS 3 Score: Satisfactory 500 points applied to matrix WS 4 Score: Satisfactory 500 points applied to matrix WS 5 Score: Very Good 900 points applied to matrix Average of the highest 3 WS is 766 – Satisfactory 500 points applied to matrix Points are not to be rounded up.

4.5. Cross Reference Matrix (Appendix C)

Appendix C is provided to ensure the Government is able to evaluate all work samples appropriately. The offeror shall complete the Cross Reference Matrix (Appendix B), indicating the proposal reference information as it relates to the substantiating information references found therein.

4.5.1 Please map each self-score identified in offeror’s…