Kauffman&AssociatesBid.pdf

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 1

EXHIBIT A-1 – BIDDER’S CERTIFICATION

Competitive Solicitation: No. 01620 – Business Consulting Services

Bidder: _Kauffman & Associates, Inc.__________ Type/print full legal name of Bidder

Bidder’s Address: _165 S Howard St., Suite 200, Spokane, WA 99201 ________ Type/print Bidder’s Address

Bidder Organization Type:

Check appropriate box

Corporation: Domestic Foreign

Limited Liability Company (LLC): Domestic Foreign

Partnership: Domestic Foreign

Sole Proprietorship:

State of Formation: __Delaware_______________________________ Type/print the state where the corporation, LLC, or partnership is formed – e.g., ‘Washington’ if domestic and the name of the state if ‘Foreign’ (i.e., not Washington)

Bidder, through the duly authorized undersigned, makes this certification as a required element of submitting a responsive bid. Bidder certifies, to the best of its knowledge and belief, that the following are true, complete, correct, and made in good faith:

1. UNDERSTANDING. Bidder certifies that Bidder has read, thoroughly examined, and fully understands all of the provisions in the Competitive Solicitation (including all exhibits) and the terms and conditions of the Master Contract and any amendments or clarifications to the Competitive Solicitation, and agrees to abide by the same.

2. ACCURACY. Bidder certifies that Bidder has carefully prepared and reviewed its bid and fully supports the accuracy of the same. Bidder further understands and acknowledges that Enterprise Services shall not be responsible for any errors or omission on the part of Bidder in preparing its bid. Bidder certifies that the facts declared here are true and accurate. Bidder further understands and acknowledges that the continuing compliance with these statements and all requirements of the Competitive Solicitation are conditions precedent to the award or continuation of the resulting Master Contract.

3. NO COLLUSION OR ANTI-COMPETITIVE PRACTICES. Bidder certifies that Bidder has not, either directly or indirectly, entered into any agreement, participated in any collusion, or otherwise taken any action in restraint of free competitive bidding in connection with this Competitive Solicitation.

Bidder certifies that Bidder’s bid prices have been arrived at independently, without engaging in collusion, bid rigging, or any other illegal activity, and without for the purpose of restricting competition any consultation, communication, or agreement with any other bidder or competitor

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 2

relating to (a) those prices, (b) the intention to submit a bid, or (c) the methods or factors used to calculate the prices offered. Bidder certifies that Bidder has not been and will not knowingly disclose its bid prices, directly or indirectly, to any other bidder or competitor before award of a Master Contract, unless otherwise required by law. Bidder certifies that Bidder has made no attempt and shall not make any attempt to induce any other person or firm to submit or not to submit a bid for the purpose of restricting competition. Bidder, however, freely may join with other persons or organizations for the purpose of presenting a bid.

4. FIRM OFFER. Bidder certifies that its bid, attached hereto, is a firm offer which cannot be withdrawn for a period of ninety (90) days from and after the bid due date specified in the Competitive Solicitation. Enterprise Services may accept such bid, with or without further negotiation, at any time within such period. In the event of a protest, Bidder’s bid shall remain valid for such period or until the protest and any related court action is resolved, whichever is later.

5. CONFLICT OF INTEREST. Bidder certifies that, in preparing this bid, Bidder has not been assisted by any current or former employee of the State of Washington whose duties relate (or did relate) to this Competitive Solicitation, or prospective Master Contract, and who was assisting in other than his or her official, public capacity. Neither does such a person nor any member of his or her immediate family have any financial interest in the outcome of this bid.

6. NO REIMBURSEMENT. Bidder certifies that Bidder understands that the State of Washington will not reimburse Bidder for any costs incurred in the preparation of this bid. All bids become the property of the State of Washington, and Bidder claims no proprietary right to the ideas, writings, items, or samples unless so stated in the bid.

7. PERFORMANCE. Bidder certifies that Bidder understands that its submittal of a bid and execution of this Bidder’s Certification certifies bidder’s willingness to comply with the Master Contract, if awarded such. By submitting this bid, Bidder hereby offers to furnish the goods and/or services solicited pursuant to this Competitive Solicitation in compliance with all terms, conditions, and performance requirements contained in this Competitive Solicitation and the resulting Master Contract or, if applicable, as detailed on a Contract Issues List, if permitted, in this Competitive Solicitation.

8. INSURANCE. Bidder certifies as follows (must check one):

BIDDER HAS REQUIRED INSURANCE. Bidder has attached a current, valid Certificate of

Insurance with each and all of the required insurance coverages as specified in the Master Contract (note: Bidder must attach the Insurance Certificate).

OR

BIDDER WILL OBTAIN REQUIRED INSURANCE. Bidder does not have a current, valid Certificate of Insurance with each and all of the required insurance coverages as specified in the Master Contract but, if designated as the Apparent Successful Bidder, Bidder will provide such a Certificate of Insurance, without exception of any kind, to Enterprise Services within twenty-four (24) hours of such designation or notification by Enterprise Services or be deemed a nonresponsive bid.

OR

BIDDER DOES NOT HAVE REQUIRED INSURANCE. As detailed on the attached explanation

(Bidder to provide), Bidder does not have a current, valid Certificate of Insurance

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 3

with each and all of the required insurance coverages as specified in the Master Contract and, if designated as the Apparent Successful Bidder would not be able to provide such a Certificate of Insurance to Enterprise Services within twenty-four (24) hours of such designation.

9. DEBARMENT. Bidder certifies as follows (must check one):

NO DEBARMENT. Bidder and/or its principals are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from contracting with any federal, state, or local governmental entity.

OR

DEBARRED. As detailed on the attached explanation (Bidder to provide), Bidder and/or its principals presently are debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from contracting with a federal, state, or local governmental entity.

10. CRIMINAL OFFENSE. Bidder certifies as follows (must check one):

NO CRIMINAL OFFENSE. Bidder has not, within the three (3) year period preceding the date of this Competitive Solicitation, been convicted or had a civil judgment rendered against Bidder for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a governmental contract;

violation of any federal or state antitrust statute; or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property. Bidder further certifies that it is not presently indicted or otherwise criminally or civilly charged by a governmental entity with commission of any of the offenses enumerated in this paragraph.

OR

CRIMINAL OFFENSE. As detailed on the attached explanation (Bidder to provide), within the three (3) year period preceding the date of this Competitive Solicitation, Bidder has been convicted or had a civil judgment rendered against Bidder for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a governmental contract; violation of any federal or state antitrust statute; or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property.

11. WAGE THEFT PREVENTION. Bidder certifies as follows (must check one):

NO WAGE VIOLATIONS. Bidder has NOT been determined by a final and binding citation and notice of assessment issued by the Washington Department of Labor and Industries or through a civil judgment entered by a court of limited or general jurisdiction to have willfully violated, as defined in RCW 49.48.082, any provision of RCW chapters 49.46, 49.48, or 49.52 within three (3) years prior to the date of the above-referenced Competitive Solicitation date.

OR

VIOLATIONS OF WAGE LAWS. Bidder has been determined by a final and binding citation and notice of assessment issued by the Washington Department of Labor and Industries or through a civil judgment entered by a court of limited or general jurisdiction to have willfully violated, as defined in RCW 49.48.082, a provision of http://app.leg.wa.gov/RCW/default.aspx?cite=49.48.082 http://app.leg.wa.gov/RCW/default.aspx?cite=49.46 http://app.leg.wa.gov/RCW/default.aspx?cite=49.48 http://app.leg.wa.gov/RCW/default.aspx?cite=49.52 http://app.leg.wa.gov/RCW/default.aspx?cite=49.48.082

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 4

RCW chapters 49.46, 49.48, or 49.52 within three (3) years prior to the date of the above-referenced Competitive Solicitation date.

12. PAY EQUALITY. Bidder certifies as follows (must check one):

PAY EQUALITY FOR SIMILARLY EMPLOYED WORKERS. Bidder’s similarly employed individuals are compensated as equals. For purposes of this provision, employees are similarly employed if the individuals work for the same employer, the performance of the job requires comparable skill, effort, and responsibility, and the jobs are performed under similar working conditions. Job titles alone are not determinative of whether employees are similarly employed. Bidder may allow differentials in compensation for its workers based in good faith on any of the following: a seniority system; a merit system; a system that measures earnings by quantity or quality of production; a bona fide job-related factor or factors; or a bona fide regional difference in compensation levels. A bona fide job-related factor or factors may include, but not be limited to, education, training, or experience that is:

consistent with business necessity; not based on or derived from a gender-based differential; and accounts for the entire differential. A bona fide regional difference in compensation level must be consistent with business necessity; not based on or derived from a gender-based differential; and account for the entire differential.

OR

NO PAY EQUALITY FOR SIMILARLY EMPLOYED WORKERS. Bidder’s similarly employed individuals are NOT compensated as equals.

13. WORKERS’ RIGHTS (EXECUTIVE ORDER 18-03). Bidder certifies as follows (must check one):

NO MANDATORY INDIVIDUAL ARBITRATION CLAUSES AND CLASS OR COLLECTIVE ACTION WAIVERS FOR EMPLOYEES. Bidder does NOT require its employees, as a condition of employment, to sign or agree to mandatory individual arbitration clauses or class or collective action waivers.

OR

MANDATORY INDIVIDUAL ARBITRATION CLAUSES AND CLASS OR COLLECTIVE ACTION WAIVERS FOR

EMPLOYEES. Bidder requires its employees, as a condition of employment, to sign or agree to mandatory individual arbitration clauses or class or collective action waivers.

14. TERMINATION FOR DEFAULT OR CAUSE. Bidder certifies as follows (must check one):

NO TERMINATION FOR DEFAULT OR CAUSE. Bidder has not, within the three (3) year period preceding the date of this Competitive Solicitation, had one (1) or more federal, state, or local governmental contracts terminated for cause or default.

OR

TERMINATION FOR DEFAULT OR CAUSE. As detailed on the attached explanation (Bidder to provide), within the three (3) year period preceding the date of this Competitive Solicitation, Bidder has had one (1) or more federal, state, or local governmental contracts terminated for cause or default.

15. TAXES. Bidder certifies as follows (must check one):

TAXES PAID. Except as validly contested, Bidder is not delinquent and has paid or has http://app.leg.wa.gov/RCW/default.aspx?cite=49.46 http://app.leg.wa.gov/RCW/default.aspx?cite=49.48 http://app.leg.wa.gov/RCW/default.aspx?cite=49.52

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 5

arranged for payment of all taxes due to the State of Washington and has filed all required returns and reports as applicable.

OR

DELINQUENT TAXES. As detailed on the attached explanation (Bidder to provide), Bidder has not paid or arranged for payment of all taxes due to the State of Washington and/or has not timely filed all required returns and reports as applicable.

16. LAWFUL REGISTRATION. Bidder, if conducting business other than as a sole proprietorship (e.g., Bidder is a corporation, limited liability company, partnership) certifies as follows (must check one):

CURRENT LAWFUL REGISTRATION. Bidder is in good standing in the State of Washington and the jurisdiction where Bidder is organized, including having timely filed all required annual reports.

OR

DELINQUENT REGISTRATION. As detailed on the attached explanation (Bidder to provide), Bidder currently is not in good standing in the State of Washington and/or the jurisdiction where Bidder is organized.

17. SUBCONTRACTORS. Bidder certifies as follows (must check one):

NO SUBCONTRACTORS. If awarded a Master Contract, Bidder will not utilize subcontractors to provide the goods and/or services subject to this Competitive Solicitation.

OR

SUBCONTRACTORS. As detailed on the attached explanation (Bidder to provide), If awarded a Master Contract, Bidder will utilize subcontractors to provide the goods and/or services subject to this Competitive Solicitation. In such event, Bidder certifies that, as to the State, Bidder shall retain responsibility for its subcontractors, including, without limitation, liability for any subcontractor’s acts or omissions.

Note: Bidder must provide the precise legal name (including state of organization), business address, and federal tax identification number (TIN) for each subcontractor.

Note: If the TIN is a SSN, provide only the last four (4) digits.

18. WASHINGTON SMALL BUSINESS. Bidder certifies as follows (must check one):

WASHINGTON SMALL BUSINESS. Bidder is a Washington Small Business as defined in RCW 39.26.010. To qualify as a Washington Small Business, bidder must meet the following three (3) requirements:

1. Bidder’s principal office/place of business must be located in and identified as being in the State of Washington. A principal office or principal place of business is a firm’s headquarters where business decisions are made and the location for the firm’s books and records as well as the firm’s senior management personnel.

2. Bidder must be owned and operated independently from all other businesses and have either: (a) fifty (50) or fewer employees; or (b) gross revenue of less than seven million dollars ($7,000,000) annually as reported on its federal income tax return or its return filed with the Washington State

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 6

Department of Revenue over the previous three consecutive years).

3. Bidder must have certified its small business status in WEBS.

OR

NOT WASHINGTON SMALL BUSINESS. Bidder is not a Washington Small Business as defined in RCW 39.26.010.

19. VETERAN-OWNED BUSINESS. Bidder certifies as follows (must check one):

VETERAN-OWNED BUSINESS. Bidder is a certified Veteran-Owned business under

RCW 43.60A.190 and is identified as such on WEBS (which is confirmed by the Washington Department of Veterans’ Affairs).

OR

NOT VETERAN-OWNED BUSINESS. Bidder is not a certified Veteran-Owned business under

RCW 43.60A.190.

20. REFERENCES. Bidder certifies that the references provided to Enterprise Services have worked with Bidder and that such individuals and firms have full permission, without any additional requirement or release, to provide such references and information to Enterprise Services. Bidder hereby authorizes Enterprise Services (or its agent) to contact Bidder’s references and others who may have pertinent information regarding Bidder’s prior experience and ability to perform the Master Contract, if awarded. Bidder hereby authorizes such individuals and firms to provide such references and release to Enterprise Services information pertaining to the same.

Bidder further certifies that it shall provide immediate written notice to Enterprise Services if, at any time prior to a contract award, Bidder learns that any of its certifications set forth herein were erroneous when submitted or has become erroneous by reason of changed circumstances.

I hereby certify, under penalty of perjury under the laws of the State of Washington, that the certifications herein are true and correct and that I am duly authorized to make these certifications on behalf of the Bidder listed herein.

BIDDER NAME: ___KAUFFMAN & ASSOCIATES, INC._____________________________________

Print Name of Bidder – Print full legal entity name of the firm submitting the Bid

By: ______________________________ Signature of Bidder’s authorized person

Title: _President_______________________ Title of person signing certificate

Date: _January 24, 2021_________________

_Jo Ann Kauffman_______________________ Print Name of person making certifications for Bidder

Place: _Spokane, WA____________________ Print city and state where signed

Return this Bidder’s Certification to Procurement Coordinator at:

DESContractsTeamCedar@des.wa.gov http://www.des.wa.gov/services/ContractingPurchasing/Business/Pages/WEBSRegistration.aspx mailto:DESContractsTeamCedar@des.wa.gov

EXHIBIT A-2 – BIDDER’S PROFILE - 01620 PAGE 1

EXHIBIT A-2 – BIDDER’S PROFILE

Competitive Solicitation No.: 01620 – Business Consulting Services

Bidder: Kauffman & Associates, Inc. (KAI)

BIDDER INFORMATION

Legal name and address of Bidder:

Note: This must match information from Business License

Kauffman & Associates, Inc. (KAI) Business Name South 165 Howard Street, Suite 200 Address Spokane, WA 99201__________ City, State, Zip Code

Washington State Department of Revenue Registration Number:

Note: This is the Unified Business Identifier (UBI)

602 079 167_________

Federal Tax ID No. (TIN):

Note: If your TIN is a Social Security number, provide only the last four digits.

52-1700375__________

Is your firm certified as a minority or woman owned business with the Washington State Office of Minority & Women’s Business Enterprises

(OMWBE)?

Yes No If yes, provide MWBE certification no.

M1F0018124

Is your firm a self-certified Washington State small business?

Note: See definitions of ‘microbusiness,’ ‘minibusiness,’ and ‘small business,” set forth in

RCW 39.26.010.

Yes No

If yes, what is your business size?

Small Mini Micro

Is your firm certified as Veteran Owned with the Washington State Department of Veteran Affairs?

Yes No If yes, provide WSDVA certification no.

EXHIBIT A-2 – BIDDER’S PROFILE - 01620 PAGE 2

CONTRACT MANAGEMENT POINTS OF CONTACT

Authorized Representative Name: Kevin Keefe Email: kevin.keefe@kauffmaninc.com Phone: 509-789-2669

Contract Administrator Name: Kathy Lewis Email: Kathy.lewis@kauffmaninc.com Phone: 509-789-2681

Sales Reporting Representative Name: Kathy Lewis Email: Kathy.lewis@kauffmaninc.com Phone: 509-789-2681

Sales Reporting Alternate Name: Lori King Email: lori.king@kauffmaninc.com Phone: 509-789-2686

Management Fee Representative Name: Debbie Briggs Email: accounts.receivable@kauffmaninc.com Phone: 509-747-4994

Management Fee Contact Alternate Name: Kathy Lewis Email: Kathy.lewis@kauffmaninc.com Phone: 509-789-2681

Address for Enterprise Services to send management fee invoices:

Company name: Kauffman & Associates, Inc. (KAI) Attn: Accounts Receivable Address: South 165 Howard Street, Suite 200 City/State/Zip: Spokane, WA 99201

ORDERING/SALES POINTS OF CONTACT (expand as necessary)

Name Phone Number E-mail Area of Responsibility

Kathy Lewis 509-789-2681 Kathy.lewis@kauffmaninc.com Contract Management & Budgets

Kevin Keefe 509-789-2669 kevin.keefe@kauffmaninc.com Chief Executive Officer

EXHIBIT A-2 – BIDDER’S PROFILE - 01620 PAGE 3

REFERENCES

Provide a minimum of two (2) commercial or government references for which bidder has delivered goods and/or services similar in scope as described in the Competitive Solicitation. Additional references may be required if Bidder intends to submit a bid for more than one category. See instructions in Exhibit C-1 – Bid Evaluation Criteria, Item No. 2 Experience.

Reference 1 – Organizational Development, if applicable

Company Name:

Contact & Title:

Phone:

Email:

State of Washington, Puget Sound Educational Service District (PSESD) Dr. Hillary Loeb, Director I 425-917-7603 hloeb@psesd.org

Reference 2 – Organizational Development, if applicable

Company Name:

Contact & Title:

Phone:

Email:

State of Washington, Department of Health (DOH) Marie Flake, Project Officer 360-236-4063 marie.flake@doh.wa.gov

Reference 1 – Change Management, if applicable

Company Name:

Contact & Title:

Phone:

Email:

Westat, Inc.

Jenna Scott, Project Officer 717-357-2540 jennascott@westat.com

Reference 2 – Change Management, if applicable

Company Name:

Contact & Title:

Phone:

Email:

State of Washington, Department of Children, Youth & Families Tleena Ives, Director of Tribal Relations 360-999-0077 tleena.ives@dcyf.wa.gov

Reference 1 – Management and Business Analysis, if applicable

Company Name:

Contact & Title:

Phone:

Email:

Quapaw Nation Heather Dismuke, BC Executive Secretary 918-238-3146 hdismuke@quapawtribe.com

Reference 2 – Management and Business Analysis, if applicable

Company Name:

Contact & Title:

Phone:

Email:

Urban Indian Center of Salt Lake (UICSL) Maurice “Mo” Smith, Executive Director 801-214-7663 ext. 126 msmith@iwic.org

EXHIBIT A-2 – BIDDER’S PROFILE - 01620 PAGE 4

PURCHASE CARDS (I.E., CREDIT CARDS)

Please indicate which types of purchasing (credit) cards are accepted (note: any card fees must be included in the unit price of the bid):

Visa Master Card American Express Discover Other:

Return this Bidder’s Profile to Procurement Coordinator at:

EXHIBIT A-3 – RESPONSIBLE BIDDER (COMPETENCIES) - 01620 PAGE 1

EXHIBIT A-3 - RESPONSIBLE BIDDER (COMPETENCIES)

Competitive Solicitation: No. 01620 – Business Consulting Services

Bidder, through the duly authorized undersigned, makes this certification as a required element of submitting a responsive bid. Bidder certifies, to the best of its knowledge and belief that the following are true, complete, correct, and made in good faith:

Diversity, Equity, and Inclusion (DEI) is important to Washington State must be present in the fabric of the work we do in all areas. For professional services, where outside entities are coming into and directing the work of our civil servants, it is essential that they align with these values. As a requirement for responsibility, your firm must attest to the state’s values and culture. This will become part of any resultant contract and Bidder will be required to meet or exceed the commitments listed herein.

ATTESTATION

☒ I and the named leader(s) below have read and understand the Washington State Enterprise Leadership Competencies and the Enterprise DEI Competencies for all employees posted by the DEI Committee of the Office of Financial Management, and titled “Enterprise DEI Competencies – All Employees – A pathway for success [PDF]”. The named leader(s) below have the authority to, and shall ensure, that Bidder, Bidder’s employees, and Bidder’s subcontractors will follow the base expectation for values and culture established by Washington State. As Washington State continues to listen to our state family, this leader will enhance diversity, equity, and inclusion within this organization. I will notify Enterprise Services within 30 days if these named leader(s) need to be changed.

Jo Ann Kauffman, President 1/24/2021 Name, Title Signature Date

Kevin Keefe, CEO__________________ _________________________ 1/24/2021 Name, Title Signature Date

Kathy Lewis, Dir. of Contract Mngt & Budgets 1/24/2021 Name, Title Signature Date https://des.wa.gov/sites/default/files/public/documents/Training/LeadershipDevelopment/Leadership_Competencies.pdf?=420bb https://des.wa.gov/sites/default/files/public/documents/Training/LeadershipDevelopment/Leadership_Competencies.pdf?=420bb https://ofm.wa.gov/state-human-resources/workforce-diversity-equity-and-inclusion/diversity-equity-and-inclusion-resources/dei-committee-documents https://ofm.wa.gov/state-human-resources/workforce-diversity-equity-and-inclusion/diversity-equity-and-inclusion-resources/dei-committee-documents

EXHIBIT A-3 – RESPONSIBLE BIDDER (COMPETENCIES) - 01620 PAGE 2

CERTIFICATION

Bidder further certifies that it shall provide immediate written notice to Enterprise Services if, at any time prior to a contract award, Bidder learns that any of its certifications set forth herein were erroneous when submitted or has become erroneous by reason of changed circumstances.

I hereby certify, under penalty of perjury under the laws of the State of Washington, that the certifications herein are true and correct and that I am duly authorized to make these certifications on behalf of the Bidder listed herein.

BIDDER NAME: _KAUFFMAN & ASSOCIATES, INC._____________________________________

Print Name of Bidder – Print full legal entity name of the firm submitting the Bid

By: _____________________________ Signature of Bidder’s authorized person

Title: President______________________ Title of person signing certificate

Date: _January 24, 2021________________

_Jo Ann Kauffman____________________ Print Name of person making certifications for Bidder

Place: _Spokane, WA_________________ Print city and state where signed

Return this Bidder’s Certification to Procurement Coordinator at:

Bidder Name: Kauffman & Associates, Inc. (KAI)

EXHIBIT C - 2 – BIDDER RESPONSE SHEET / 01620-BUSINESS CONSULTING SERVICES

Categories that your company is bidding on (Mandatory, Not Scored)

Check the box(s) next to each category that your company is bidding on:

Organizational Development Change Management Management and Business Analysis

EXHIBIT C - 2 – BIDDER RESPONSE SHEET / 01620-BUSINESS CONSULTING SERVICES

Bidder’s Organization (4 pages maximum) (150 points)

Our company is a nationally recognized, woman- and minority-owned management consulting firm with a 30-year track record of providing high-quality leadership training, organizational development, strategic planning, technical assistance, research, evaluation, communications, and meeting support.

Our president and received a master’s in public health from the University of California at Berkeley and is a certified facilitator of the Technology of Participation (ToP) facilitation methods. Over a 40-year career, her work has included facilitation of stakeholder engagement to develop federal health law and regulation and policy recommendations. She has instilled in her company her passion for service, commitment to quality, and belief in the transformational power of teamwork. At our company, our motto—“We do work that matters”—is reflected in the people we hire, the quality of the work we do, and our commitment to achieving results.

Our company employs an experienced, skilled, and disciplined professional team with the knowledge and maturity to understand the needs of diverse organizations. Our facilitator teams embrace diversity, demand inclusion, and encourage participation. We know how to move a group or an organization from being stuck to celebrating success. We will work with you to identify your vision, your challenges and opportunities, and specific strategies to achieve success. Your goals become our goals.

Our professional team includes experienced leaders from across a spectrum of organizations, including corporations, nonprofits, universities, the federal government, tribal governments, and philanthropic foundations.

Our management support services include:

• Onsite staffing and administration support

• Organizational development

• Group facilitation and mediation

• Policy and procedure development

• Strategic planning

• Board and staff training

• Leadership mentoring

• Team building

• Program planning and evaluation

• Tribal consultations

• Diversity training

Our Company

30-year track record Organizational transformation consulting

National reputation

Advising diverse stakeholders in minority communities

OMWBE

firm

Washington Office of Minority Women Business

Enterprise firm

Best practices

Conducting virtual facilitation sessions

Expert coaches and facilitators

Including PhDs and thought leaders

Organizational values

Respect for diversity, equity, and inclusion

EXHIBIT C - 2 – BIDDER RESPONSE SHEET / 01620-BUSINESS CONSULTING SERVICES

Service Lines

Our company is structured into five service lines—

1. Organizational Transformation,

2. Training and Technical Assistance,

3. Meeting and Event Planning,

4. Communications, and

5. Research and Evaluation

—each with its own portfolio of contracts and a vice president to oversee the professional discipline, quality control, program performance, budget, and timeliness of the projects. Each contract is assigned a project manager (PM) within one of the service lines. Our in-house service lines cut across all service requirements under this project.

Our company’s executive vice president has more than 20 years of experience in business consulting and is based in Western Washington. She provides corporate monitoring and oversight across all of our service lines, specifically to support our company’s Service Line vice presidents in implementing best practices in project management and to ensure our company is responsive to project implementation requirements. Among other tasks, she monitors project budgets, oversees staffing, designs team learning strategies, and coordinates deliverables.

Customer Base

Our company brings a long history and breadth of experience working with government agencies, including the State of Washington and the federal departments of Commerce, the Interior, Health and Human Services, Education, Justice, Homeland Security, and Housing and Urban Development, and the Corporation for National and Community Service. We have also worked with local and tribal governments and a variety of private foundations, including United Way, Northwest Area Foundation, Casey Family Foundation, Kellogg Foundation, Robert Wood Johnson Foundation, and the Margaret A.

Cargill Foundation.

Below is a sampling of our company’s customer base:

Washington State • 6 state government departments

• 1 higher education institution

• 1 public school district

• 1 educational service district

• 1 public utility district

Other States • 1 Oregon state government department

• 1 Montana state government department

• 1 California state government department

• 1 Arizona higher education institution

Tribal Governments • 18 tribal governments Federal Governments

• 8 agencies within the U.S. Department of Health and Human Services

• 2 agencies within the U.S. Department of Commerce

• 1 agency within the U.S. Department of Justice

• 2 agencies within the U.S. Department of the Interior

EXHIBIT C - 2 – BIDDER RESPONSE SHEET / 01620-BUSINESS CONSULTING SERVICES

• 3 agencies within the U.S. Department of Education

• The U.S. Small Business Administration

• The U.S. Environmental Protection Agency

• The General Services Administration

• The National Science Foundation

• The U.S. Department of Agriculture

• The U.S. Department of Veterans Affairs

• The U.S. Department of Housing and Urban Development

• 1 agency within the U.S. Department of Homeland Security

• The Department of the Treasury

Private/Philanthropic • 22 private organizations across the United States, including philanthropies, foundations, associations, national boards, national collectives, treatment centers, institutes, coalitions, and national councils

Capability, Stability, and Strength of the Bidder’s Organization

Our company has the necessary financial capacity, working capital, credit, equipment, IT infrastructure, and staffing resources to perform the work anticipated under this contract without assistance from outside sources. We maintain an appropriately responsive line of credit with our bank of the past 13 years. Our fiscal responsibilities are managed by an outsourced firm (Rose Financial Services), which is an industry leader in financial management for public sector contractors. Our outsourced finance and accounting partner also helps ensure compliance with all required laws and regulations governing contract funds. We have received unqualified audited financial statements since full audits were required, from December 31, 2006, to December 31, 2020. Our company employs more than 45 employees across the United States, including at our Spokane, WA; Seattle, WA; Washington, DC; and remote office locations.

Our company has developed, over 30 years, the infrastructure and processes to ensure projects are stood-up quickly, are managed by subject matter experts with best practices in project management, and benefit from the full support of a robust, multi-service line company. Our company’s approach to delivering outstanding services and to “doing work that matters” combines strong, experienced leadership with close coordination with the customer agency to ensure that project priorities are defined and communicated. For this project, we have selected a strong team of business consulting and support personnel who have developed a strong reputation for their work in communities across the state of Washington.

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Experience (4 pages for each category bid) (200 points)

Project 1 / Reference 1 – Organizational Development

As a respected contractor under the state of Washington, our company is working on a project to design a relational database for an educational service district’s (ESD’s) member educational school districts in Western Washington. Using the Statistical Package for Social Science (SPSS)+, we developed an iterative design process to obtain feedback throughout its development process, including eliciting specifications for the database field content and format, to build an innovative real-time Information System to serve the Office of Superintendent of Public Instruction (OSPI) and ESDs across the state. The project was informed by the Educational Opportunity Gap Oversite and Accountability Committee, and the database incorporated new variables to measure equity, access, and cultural relevance across mathematics, reading, science, and early-learning content areas. To initiate the database work, we developed a 10-page software development plan that outlined the management and technical processes, work plan, and project staff. The new system replaced an existing system, meaning data can be ported to the new system and validated. The new system was well received by all stakeholders because raw data entered into the system were combined to provide the information needed by OSPI, state agencies, and the legislature to make decisions used to guide state initiatives. We have written more than a dozen articles and made many presentations at national conferences, and the Information System has recently been nominated for a national award. Our information technology (IT) team provided back-end and front-end software development. We documented the database development, adhering to strict state guidelines that included workflow diagrams, a data dictionary, table structures, and other elements.

Project 2 / Reference 2 – Organizational Development

Our company works on a project to provide consultation and facilitation support to a technical workgroup in Washington State, for tribal foundational public health services. We work in partnership with a tribal health organization on this project to facilitate tribal technical workgroup monthly meetings, conduct a comparative analysis of tribal foundational public health services’ definitions with the nontribal Washington foundational public health services’ functional definitions, participate in four regional tribal community meetings convened by our partner, and facilitate a discussion of our partner’s leadership and delegates to develop a policy recommendation.

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Project 1 / Reference 1 – Change Management

Our company serves as a subcontractor and supports a National Comprehensive Center to ensure the success of our client’s Native education initiative. We support this project to enhance universal and targeted resources to improve the effectiveness of state education agencies (SEAs) in more comprehensively supporting Native education, including helping SEAs to better collaborate with local education agencies (LEAs) and tribal education agencies (TEAs) and with local tribal communities. This project includes a needs assessment of SEAs, TEAs, and LEAs using a “Circle of Reflection” self-assessment process; facilitated engagement training for states and regional centers; and a process for tribal community engagement, including the development of resources and tools to build overall SEA capacity. The National Center will make these resources available to SEAs and will provide training to interested SEA and Regional Center personnel using our team of facilitators and culturally appropriate engagement and self-assessment methods and models.

Project 2 / Reference 2 – Change Management

Our company is working on a project in Washington State to support our client as it standardizes its processes for Indian Child Welfare Act cases and selecting quality expert witnesses (QEWs) across the state. Our support includes:

• conducting review of the client’s current guidelines and policies documents, as well as historical data;

• conducting three process-mapping focus group sessions using the Lean Six Sigma approach;

• conducting a corrective analysis of process disfunction and anomalies; and

• developing recommendations for corrective actions and standard operating procedure (SOP) documents.

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Project 1 / Reference 1 – Management and Business Analysis

Our company is working on a project to support a tribal nation as it begins the process of restructuring its tribal government. We are assisting with a review of and recommendations for our client’s current organizational structure, systems, and policies and procedures; facilitating a virtual strategic planning session; and providing constitutional consulting services to support laying the groundwork for our client to create a constitution. The strategic plan will focus on the goals and objectives of the restructuring that will be useful for the organization as a whole, as well as for each department within the client’s government.

We are conducting a culturally appropriate Indigenous evaluation process to identify best practices in effective tribal governance to create a framework that will then be populated with specific guidance concerning roles and responsibilities. We are identifying the key components within an effective tribal government’s primary documents to begin to outline the initial revisions to the organizational structure, personnel policies and procedures, organizational systems and technology, and the client’s first constitution. We will then conduct an organizational capacity assessment survey of the existing governance structure, seeking candid assessments of the SWOT (strengths, weaknesses, opportunities, and threats) of the client’ governmental structure and its new constitution.

Our company uses Technology of Participation (ToP) group facilitation methods that encourage a high degree of participation during strategic planning sessions. These facilitation techniques minimize discussion dominance by a few and create an environment where participants are respected, valued, and validated. Using exercises that acknowledge and honor inclusive participation means that participants can focus on building a shared vision and commit to a focused implementation plan. Our ToP-certified facilitator will provide our company’s approach to strategic planning with the client’s leadership through a 2-day virtual strategic planning session, which will include a discussion of our client’s organizational infrastructure and where it can go from here, bolstered by an outline of a practical vision, challenges and obstacles, strategic pillars, and an implementation plan. The outcome from this strategic planning meeting will include a formal strategic plan document.

Following the delivery of the strategic plan, our company will also be conducting a follow-up 90-day implementation planning workshop to review constitutional development and will then focus the participants on implementation planning using the findings from our document review and organizational capacity assessment.

Our company is also providing executive coaching, meeting by phone with the client point of contact and other stakeholders as requested by the client to review the implementation of the constitutional development plan and to suggest metrics or strategies to improve outcomes. Our company’s facilitator, project manager, and subject matter expert/researcher attend these meetings to offer insights and suggest tools, examples, and actions for ensuring the major launch strategies are completed.

Project 2 / Reference 2 – Management and Business Analysis

Our company is working on a project for a client that provides medical, behavioral health (BH), crisis, and social services to tribal people in a five-county urban and rural service area. The client contracted our company to conduct an environmental assessment and recommend changes that will help ensure a seamless transition into fully operational digital behavioral (tele-BH) services. Our company’s

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environmental assessment for the tele-BH contract comprised an organizational capacity assessment (OCA) survey; interviews with six of our client’s staff members; interviews with two external subject matter experts (SMEs); and research into tele-BH reimbursement opportunities, tele-BH platforms, and accreditation implications. Our company then conducted a gap analysis and wrote a report that reviewed the assessment results and made recommendations to help strengthen our client’s capacity to provide tele-BH.

Our company also conducted a 90-minute webinar to help the client’s staff understand how their agency can enhance its administrative and clinical operations and further develop its staff roles, technology, and finance capacity.

Our company is also assisting this client in the organizational preparation for the Accreditation Association for Ambulatory Health Care (AAAHC) accreditation process. Our company’s support includes conducting an accreditation readiness assessment; developing an accreditation implementation plan;

implementing the plan via site visits, developing or revising policies and procedures, and writing job descriptions; providing a training webinar on accreditation, webinars on AAAHC standards, and webinars on quality improvement; and conducting a mock review.

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Quality Assurance (4 pages maximum) (150 points)

Quality Assurance Approach

Our company applies continuous quality improvement practices to our processes, and our in-house quality control (QC) systems ensure that all deliverables and reports are accurate, readable, informative, and appropriate for the target audience. We also ensure the accuracy, timeliness, and security of all contracts. Good research and effective communications require the care and attention of every project staff member, up to and including executive management.

Our company uses a quality assurance (QA) plan—a set of procedures used to ensure that products, services, and systems adhere to a certain standard or quality criterion—for our contracts’ deliverables.

Our QA plans identify how project directors (PDs) and project managers (PMs) will consult regularly with the client through formal status reports, regular meetings, and informal telephone and in-person discussions as needed, to review deliverables, assess the team’s performance, and identify and address any issues that may arise. We have built QC into our organization at all levels by establishing service lines for each type of professional discipline and requiring that each contract undergo a regular, thorough review. Our company emphasizes excellence in project management, requires corporate monitoring, and brings corporate leadership into the oversight of each contract through our integrated contract management (ICM) process.

Project Management

Our company employs best practices in project management, including rigorous oversight for each contract, and we assign a PM within one of our service lines for each contract we are awarded. Our PMs complete required PM orientation and are supported by ongoing training and our monitoring systems to regularly report on the three fundamental pillars for excellence in project management: cost, schedule, and quality. Our company has developed a PM Handbook—which provides required templates, such as monthly report templates, work breakout structure, deliverables tracker, cost projection templates, and other tools—that enable PMs to track each of these three areas. At our company, PMs are supported by an executive vice president who provides mentorship, structure, professional discipline, and ongoing training opportunities, including PM certification support, and by a strong company infrastructure that allows us to begin project planning and work immediately upon award notification. Specifically, each contract will be supported by a corporate monitor (CM). The PM will conduct a formal contract review monthly with the CM and quarterly with our company’s Executive Management Team. Each service line maintains and uses tailored guides and checklists for staff involved in contract execution.

Our company’s PMs oversee project teams’ preparation of all documents and materials; supervise project staff and their scheduling; issue assignments; monitor project scope, budget, and progress;

oversee staff adherence to budgets and timelines; follow all applicable contracting requirements; make decisions regarding day-today execution of the contract staff responsibilities; and are the primary points of contact for clients on day-to-day programmatic and budgetary issues, working closely with the client to identify emerging trends, cost-saving opportunities, potential risks, and mitigation strategies. Each PM is required to convene weekly project team meetings, review their contract deliverables and budgets monthly with the CM, and report quarterly at the ICM meeting. For individual work plans, our company uses cloud-based platforms and tools, including Smartsheet and SharePoint, to manage milestones and deliverables. We have also implemented, through Smartsheet, a company-wide

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dashboard that provides our executive leadership with a real-time, comprehensive view of deliverables for all contracts at our company. Our executive leadership team also regularly conducts a thorough review of our company’s projects.

Corporate Monitoring

Our CMs provide assurance that the contract is conducted as planned, that deliverables are executed on a timely basis, and that the resources and actions required for each contract’s performance are in place as needed. In addition, our company sets benchmarks for in-progress assessment of performance regarding both execution and effectiveness. These benchmarks are founded on baselines derived from initial needs assessments and projections determined by timelines and overall goals. In combination, these milestones and benchmarks provide data for the overall contract performance and an in-progress system of checks, balances, and fine-tuning.

To maintain our company’s high standards and to ensure that the needs of our clients are met, every contract our company manages will be assigned a CM. CMs oversee contract compliance, advocate for the project team, and ensure project priority among other contracts within our company. They are also the point of contact for the client on concerns or issues, guaranteeing that the client has a direct line of communication to a senior staff member at our company. PMs meet monthly with the CM to review contracts. These meetings provide an opportunity to review the portfolio management checklist, which includes task assignments and progress, schedule of deliverables, timeliness, budget and projections, staffing levels and appropriateness, client relationship, and challenges.

Integrated Contract Management (ICM) Reviews

Our company’s QC practices are continually reinforced through our ICM process that keeps executive, senior, and project management staff directly and actively involved in contract management. Starting at the outset of each contract, our company’s project team provides contract quality assurance through our formal ICM process—one of the most valuable QC tools we use—which ensures that critical barriers are identified, contracts are managed appropriately, challenges are anticipated and proactively addressed, and action items are tracked. Our corporate officers participate in each ICM meeting with the PD and the PM to review the three pillars of project management excellence: cost (is the project on budget?); schedule (are deliverables on time every time?); and quality (do we have quality services and quality relationships?).

During quarterly ICM sessions, the PD and the PM review whether our company is on task, within budget, and performing to quality standards.