GuidacentBid.pdf

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 1

EXHIBIT A-1 – BIDDER’S CERTIFICATION

Competitive Solicitation: No. 01620 – Business Consulting Services

Bidder: Guidacent, Inc.

Type/print full legal name of Bidder

Bidder’s Address: 601 108th Ave NE, Suite 1900, Bellevue, WA 98004 Type/print Bidder’s Address

Bidder Organization Type:

Check appropriate box Corporation: X

Domestic Foreign

Limited Liability Company (LLC): Domestic Foreign

Partnership: Domestic Foreign

Sole Proprietorship:

State of Formation: Washington Type/print the state where the corporation, LLC, or partnership is formed – e.g., ‘Washington’ if domestic and the name of the state if ‘Foreign’ (i.e., not Washington)

Bidder, through the duly authorized undersigned, makes this certification as a required element of submitting a responsive bid. Bidder certifies, to the best of its knowledge and belief, that the following are true, complete, correct, and made in good faith:

1. UNDERSTANDING. Bidder certifies that Bidder has read, thoroughly examined, and fully understands all of the provisions in the Competitive Solicitation (including all exhibits) and the terms and conditions of the Master Contract and any amendments or clarifications to the Competitive Solicitation, and agrees to abide by the same.

2. ACCURACY. Bidder certifies that Bidder has carefully prepared and reviewed its bid and fully supports the accuracy of the same. Bidder further understands and acknowledges that Enterprise Services shall not be responsible for any errors or omission on the part of Bidder in preparing its bid. Bidder certifies that the facts declared here are true and accurate. Bidder further understands and acknowledges that the continuing compliance with these statements and all requirements of the Competitive Solicitation are conditions precedent to the award or continuation of the resulting Master Contract.

3. NO COLLUSION OR ANTI-COMPETITIVE PRACTICES. Bidder certifies that Bidder has not, either directly or indirectly, entered into any agreement, participated in any collusion, or otherwise taken any action in restraint of free competitive bidding in connection with this Competitive Solicitation.

Bidder certifies that Bidder’s bid prices have been arrived at independently, without engaging in

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 2

collusion, bid rigging, or any other illegal activity, and without for the purpose of restricting competition any consultation, communication, or agreement with any other bidder or competitor relating to (a) those prices, (b) the intention to submit a bid, or (c) the methods or factors used to calculate the prices offered. Bidder certifies that Bidder has not been and will not knowingly disclose its bid prices, directly or indirectly, to any other bidder or competitor before award of a Master Contract, unless otherwise required by law. Bidder certifies that Bidder has made no attempt and shall not make any attempt to induce any other person or firm to submit or not to submit a bid for the purpose of restricting competition. Bidder, however, freely may join with other persons or organizations for the purpose of presenting a bid.

4. FIRM OFFER. Bidder certifies that its bid, attached hereto, is a firm offer which cannot be withdrawn for a period of ninety (90) days from and after the bid due date specified in the Competitive Solicitation. Enterprise Services may accept such bid, with or without further negotiation, at any time within such period. In the event of a protest, Bidder’s bid shall remain valid for such period or until the protest and any related court action is resolved, whichever is later.

5. CONFLICT OF INTEREST. Bidder certifies that, in preparing this bid, Bidder has not been assisted by any current or former employee of the State of Washington whose duties relate (or did relate) to this Competitive Solicitation, or prospective Master Contract, and who was assisting in other than his or her official, public capacity. Neither does such a person nor any member of his or her immediate family have any financial interest in the outcome of this bid.

6. NO REIMBURSEMENT. Bidder certifies that Bidder understands that the State of Washington will not reimburse Bidder for any costs incurred in the preparation of this bid. All bids become the property of the State of Washington, and Bidder claims no proprietary right to the ideas, writings, items, or samples unless so stated in the bid.

7. PERFORMANCE. Bidder certifies that Bidder understands that its submittal of a bid and execution of this Bidder’s Certification certifies bidder’s willingness to comply with the Master Contract, if awarded such. By submitting this bid, Bidder hereby offers to furnish the goods and/or services solicited pursuant to this Competitive Solicitation in compliance with all terms, conditions, and performance requirements contained in this Competitive Solicitation and the resulting Master Contract or, if applicable, as detailed on a Contract Issues List, if permitted, in this Competitive Solicitation.

8. INSURANCE. Bidder certifies as follows (must check one):

BIDDER HAS REQUIRED INSURANCE. Bidder has attached a current, valid Certificate of

Insurance with each and all of the required insurance coverages as specified in the Master Contract (note: Bidder must attach the Insurance Certificate).

OR

BIDDER WILL OBTAIN REQUIRED INSURANCE. Bidder does not have a current, valid

Certificate of Insurance with each and all of the required insurance coverages as specified in the Master Contract but, if designated as the Apparent Successful Bidder, Bidder will provide such a Certificate of Insurance, without exception of any kind, to Enterprise Services within twenty-four (24) hours of such designation or notification by Enterprise Services or be deemed a nonresponsive bid.

OR

BIDDER DOES NOT HAVE REQUIRED INSURANCE. As detailed on the attached explanation

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 3

(Bidder to provide), Bidder does not have a current, valid Certificate of Insurance with each and all of the required insurance coverages as specified in the Master Contract and, if designated as the Apparent Successful Bidder would not be able to provide such a Certificate of Insurance to Enterprise Services within twenty-four (24) hours of such designation.

9. DEBARMENT. Bidder certifies as follows (must check one):

NO DEBARMENT. Bidder and/or its principals are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from contracting with any federal, state, or local governmental entity.

OR

DEBARRED. As detailed on the attached explanation (Bidder to provide), Bidder and/or its principals presently are debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from contracting with a federal, state, or local governmental entity.

10. CRIMINAL OFFENSE. Bidder certifies as follows (must check one):

NO CRIMINAL OFFENSE. Bidder has not, within the three (3) year period preceding the date of this Competitive Solicitation, been convicted or had a civil judgment rendered against Bidder for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a governmental contract; violation of any federal or state antitrust statute; or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property. Bidder further certifies that it is not presently indicted or otherwise criminally or civilly charged by a governmental entity with commission of any of the offenses enumerated in this paragraph.

OR

CRIMINAL OFFENSE. As detailed on the attached explanation (Bidder to provide), within the three (3) year period preceding the date of this Competitive Solicitation, Bidder has been convicted or had a civil judgment rendered against Bidder for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a governmental contract; violation of any federal or state antitrust statute; or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property.

11. WAGE THEFT PREVENTION. Bidder certifies as follows (must check one):

NO WAGE VIOLATIONS. Bidder has NOT been determined by a final and binding citation and notice of assessment issued by the Washington Department of Labor and Industries or through a civil judgment entered by a court of limited or general jurisdiction to have willfully violated, as defined in RCW 49.48.082, any provision of RCW chapters 49.46, 49.48, or 49.52 within three (3) years prior to the date of the above-referenced Competitive Solicitation date.

OR

VIOLATIONS OF WAGE LAWS. Bidder has been determined by a final and binding citation and notice of assessment issued by the Washington Department of Labor and Industries or through a civil judgment entered by a court of limited or general jurisdiction to have willfully violated, as defined in RCW 49.48.082, a provision of http://app.leg.wa.gov/RCW/default.aspx?cite=49.48.082 http://app.leg.wa.gov/RCW/default.aspx?cite=49.46 http://app.leg.wa.gov/RCW/default.aspx?cite=49.48 http://app.leg.wa.gov/RCW/default.aspx?cite=49.52 http://app.leg.wa.gov/RCW/default.aspx?cite=49.48.082

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 4

RCW chapters 49.46, 49.48, or 49.52 within three (3) years prior to the date of the above-referenced Competitive Solicitation date.

12. PAY EQUALITY. Bidder certifies as follows (must check one):

PAY EQUALITY FOR SIMILARLY EMPLOYED WORKERS. Bidder’s similarly employed individuals are compensated as equals. For purposes of this provision, employees are similarly employed if the individuals work for the same employer, the performance of the job requires comparable skill, effort, and responsibility, and the jobs are performed under similar working conditions. Job titles alone are not determinative of whether employees are similarly employed. Bidder may allow differentials in compensation for its workers based in good faith on any of the following: a seniority system; a merit system; a system that measures earnings by quantity or quality of production; a bona fide job-related factor or factors; or a bona fide regional difference in compensation levels. A bona fide job-related factor or factors may include, but not be limited to, education, training, or experience that is: consistent with business necessity; not based on or derived from a gender-based differential; and accounts for the entire differential. A bona fide regional difference in compensation level must be consistent with business necessity; not based on or derived from a gender-based differential; and account for the entire differential.

OR

NO PAY EQUALITY FOR SIMILARLY EMPLOYED WORKERS. Bidder’s similarly employed individuals are NOT compensated as equals.

13. WORKERS’ RIGHTS (EXECUTIVE ORDER 18-03). Bidder certifies as follows (must check one):

NO MANDATORY INDIVIDUAL ARBITRATION CLAUSES AND CLASS OR COLLECTIVE ACTION

WAIVERS FOR EMPLOYEES. Bidder does NOT require its employees, as a condition of employment, to sign or agree to mandatory individual arbitration clauses or class or collective action waivers.

OR

MANDATORY INDIVIDUAL ARBITRATION CLAUSES AND CLASS OR COLLECTIVE ACTION WAIVERS FOR

EMPLOYEES. Bidder requires its employees, as a condition of employment, to sign or agree to mandatory individual arbitration clauses or class or collective action waivers.

14. TERMINATION FOR DEFAULT OR CAUSE. Bidder certifies as follows (must check one):

NO TERMINATION FOR DEFAULT OR CAUSE. Bidder has not, within the three (3) year period preceding the date of this Competitive Solicitation, had one (1) or more federal, state, or local governmental contracts terminated for cause or default.

OR

TERMINATION FOR DEFAULT OR CAUSE. As detailed on the attached explanation (Bidder to provide), within the three (3) year period preceding the date of this Competitive Solicitation, Bidder has had one (1) or more federal, state, or local governmental contracts terminated for cause or default.

15. TAXES. Bidder certifies as follows (must check one):

TAXES PAID. Except as validly contested, Bidder is not delinquent and has paid or has http://app.leg.wa.gov/RCW/default.aspx?cite=49.46 http://app.leg.wa.gov/RCW/default.aspx?cite=49.48 http://app.leg.wa.gov/RCW/default.aspx?cite=49.52

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 5

arranged for payment of all taxes due to the State of Washington and has filed all required returns and reports as applicable.

OR

DELINQUENT TAXES. As detailed on the attached explanation (Bidder to provide), Bidder has not paid or arranged for payment of all taxes due to the State of Washington and/or has not timely filed all required returns and reports as applicable.

16. LAWFUL REGISTRATION. Bidder, if conducting business other than as a sole proprietorship (e.g., Bidder is a corporation, limited liability company, partnership) certifies as follows (must check one):

CURRENT LAWFUL REGISTRATION. Bidder is in good standing in the State of Washington and the jurisdiction where Bidder is organized, including having timely filed all required annual reports.

OR

DELINQUENT REGISTRATION. As detailed on the attached explanation (Bidder to provide), Bidder currently is not in good standing in the State of Washington and/or the jurisdiction where Bidder is organized.

17. SUBCONTRACTORS. Bidder certifies as follows (must check one):

NO SUBCONTRACTORS. If awarded a Master Contract, Bidder will not utilize subcontractors to provide the goods and/or services subject to this Competitive Solicitation.

OR

SUBCONTRACTORS. As detailed on the attached explanation (Bidder to provide), If awarded a Master Contract, Bidder will utilize subcontractors to provide the goods and/or services subject to this Competitive Solicitation. In such event, Bidder certifies that, as to the State, Bidder shall retain responsibility for its subcontractors, including, without limitation, liability for any subcontractor’s acts or omissions. Note: Bidder must provide the precise legal name (including state of organization), business address, and federal tax identification number (TIN) for each subcontractor. Note: If the TIN is a SSN, provide only the last four

(4) digits.

18. WASHINGTON SMALL BUSINESS. Bidder certifies as follows (must check one):

WASHINGTON SMALL BUSINESS. Bidder is a Washington Small Business as defined in

RCW 39.26.010. To qualify as a Washington Small Business, bidder must meet the following three (3) requirements:

1. Bidder’s principal office/place of business must be located in and identified as being in the State of Washington. A principal office or principal place of business is a firm’s headquarters where business decisions are made and the location for the firm’s books and records as well as the firm’s senior management personnel.

2. Bidder must be owned and operated independently from all other businesses and have either: (a) fifty (50) or fewer employees; or (b) gross revenue of less than seven million dollars ($7,000,000) annually as reported on its federal income tax return or its return filed with the Washington State

EXHIBIT A-1 – BIDDER’S CERTIFICATION - 01620 PAGE 6

Department of Revenue over the previous three consecutive years).

3. Bidder must have certified its small business status in WEBS.

OR

NOT WASHINGTON SMALL BUSINESS. Bidder is not a Washington Small Business as defined in RCW 39.26.010.

19. VETERAN-OWNED BUSINESS. Bidder certifies as follows (must check one):

VETERAN-OWNED BUSINESS. Bidder is a certified Veteran-Owned business under

RCW 43.60A.190 and is identified as such on WEBS (which is confirmed by the Washington Department of Veterans’ Affairs).

OR

NOT VETERAN-OWNED BUSINESS. Bidder is not a certified Veteran-Owned business under

RCW 43.60A.190.

20. REFERENCES. Bidder certifies that the references provided to Enterprise Services have worked with Bidder and that such individuals and firms have full permission, without any additional requirement or release, to provide such references and information to Enterprise Services. Bidder hereby authorizes Enterprise Services (or its agent) to contact Bidder’s references and others who may have pertinent information regarding Bidder’s prior experience and ability to perform the Master Contract, if awarded. Bidder hereby authorizes such individuals and firms to provide such references and release to Enterprise Services information pertaining to the same.

Bidder further certifies that it shall provide immediate written notice to Enterprise Services if, at any time prior to a contract award, Bidder learns that any of its certifications set forth herein were erroneous when submitted or has become erroneous by reason of changed circumstances.

I hereby certify, under penalty of perjury under the laws of the State of Washington, that the certifications herein are true and correct and that I am duly authorized to make these certifications on behalf of the Bidder listed herein.

BIDDER NAME: GUIDACENT, INC.

Print Name of Bidder – Print full legal entity name of the firm submitting the Bid

By: Daniel M Taylor Signature of Bidder’s authorized person

Title: Managing Partner Title of person signing certificate

Date: January 18, 2021

Daniel M. Taylor Print Name of person making certifications for Bidder

Place: Mercer Island, WA 98040 Print city and state where signed

Return this Bidder’s Certification to Procurement Coordinator at:

DESContractsTeamCedar@des.wa.gov http://www.des.wa.gov/services/ContractingPurchasing/Business/Pages/WEBSRegistration.aspx mailto:DESContractsTeamCedar@des.wa.gov

EXHIBIT A-2 – BIDDER’S PROFILE - 01620 PAGE 1

EXHIBIT A-2 – BIDDER’S PROFILE

Competitive Solicitation No.: 01620 – Business Consulting Services

Bidder: Guidacent, Inc.

BIDDER INFORMATION

Legal name and address of Bidder:

Note: This must match information from Business License

Guidacent, Inc.

Business Name 601 108th Ave NE, Suite 1900 Address Bellevue, WA _98004 City, State, Zip Code

Washington State Department of Revenue Registration Number:

Note: This is the Unified Business Identifier (UBI)

603-154-118

Federal Tax ID No. (TIN):

Note: If your TIN is a Social Security number, provide only the last four digits.

45-3720106

Is your firm certified as a minority or woman owned business with the Washington State Office of Minority & Women’s Business Enterprises

(OMWBE)?

Yes No X If yes, provide MWBE certification no.

Is your firm a self-certified Washington State small business?

Note: See definitions of ‘microbusiness,’ ‘minibusiness,’ and ‘small business,” set forth in

RCW 39.26.010.

Yes X No

If yes, what is your business size?

Small X Mini Micro

Is your firm certified as Veteran Owned with the Washington State Department of Veteran Affairs?

Yes No X

If yes, provide WSDVA certification no.

EXHIBIT A-2 – BIDDER’S PROFILE - 01620 PAGE 2

CONTRACT MANAGEMENT POINTS OF CONTACT

Authorized Representative Name: Dan Taylor Email: dan.taylor@guidacent.com Phone: 425.444.1688

Contract Administrator Name: Dan Taylor Email: dan.taylor@guidacent.com Phone: 425.444.1688

Sales Reporting Representative Name: Dan Taylor Email: dan.taylor@guidacent.com Phone: 425.444.1688

Sales Reporting Alternate Name: Dan Taylor Email : dan.taylor@guidacent.com Phone: 425.444.1688

Management Fee Representative Name: Dan Taylor Email: dan.taylor@guidacent.com Phone: 425.444.1688

Management Fee Contact Alternate Name: Dan Taylor Email: dan.taylor@guidacent.com Phone: 425.444.1688

Address for Enterprise Services to send management fee invoices:

Company name: Guidacent Attn: finance@guidacent.com Address:

City/State/Zip:

ORDERING/SALES POINTS OF CONTACT (expand as necessary)

Name Phone Number E-mail Area of Responsibility

Dan Taylor 425-444-1688 dan.taylor@guidacent.com Managing Partner

EXHIBIT A-2 – BIDDER’S PROFILE - 01620 PAGE 3

REFERENCES

Provide a minimum of two (2) commercial or government references for which bidder has delivered goods and/or services similar in scope as described in the Competitive Solicitation. Additional references may be required if Bidder intends to submit a bid for more than one category. See instructions in Exhibit C-1 – Bid Evaluation Criteria, Item No. 2 Experience.

Reference 1 – Organizational Development, if applicable

Company Name:

Contact & Title:

Phone:

Email:

Foss Maritime Dave Thorsen, Director of Information Technology 206-281-3765 dthorsen@saltchkmariness.com

Reference 2 – Organizational Development, if applicable

Company Name:

Contact & Title:

Phone:

Email:

ProPoint Winn Cody, VP Operations 206-397-4615 winnc@propointservices.com

Reference 1 – Change Management, if applicable

Company Name:

Contact & Title:

Phone:

Email:

Nordstrom Steven Boni, Director, Supply Chain at Nordstrom Prefers Email Steven.Boni@nordstrom.com

Reference 2 – Change Management, if applicable- N/A

Company Name:

Contact & Title:

Phone:

Email:

Foss Maritime Dave Thorsen, Director of Information Technology 206-281-3765 dthorsen@saltchkmariness.com

Reference 1 – Management and Business Analysis, if applicable

Company Name:

Contact & Title:

Phone:

Email:

Premera Courtney Stewart, Cybersecurity Chief of Staff 425-737-1052

Reference 2 – Management and Business Analysis, if applicable

Company Name:

Contact & Title:

Phone:

Email:

Nordstrom Steven Boni, Director, Supply Chain at Nordstrom Prefers Email Steven.Boni@nordstrom.com

PURCHASE CARDS (I.E., CREDIT CARDS)

Please indicate which types of purchasing (credit) cards are accepted (note: any card fees must be included in the unit price of the bid):

mailto:Steven.Boni@nordstrom.com mailto:Steven.Boni@nordstrom.com

EXHIBIT A-2 – BIDDER’S PROFILE - 01620 PAGE 4

Visa Master Card American Express Discover Other: None x

Return this Bidder’s Profile to Procurement Coordinator at:

EXHIBIT A-3 – RESPONSIBLE BIDDER (COMPETENCIES) - 01620 PAGE 1

EXHIBIT A-3 - RESPONSIBLE BIDDER (COMPETENCIES)

Competitive Solicitation: No. 01620 – Business Consulting Services

Bidder, through the duly authorized undersigned, makes this certification as a required element of submitting a responsive bid. Bidder certifies, to the best of its knowledge and belief that the following are true, complete, correct, and made in good faith:

Diversity, Equity, and Inclusion (DEI) is important to Washington State and must be present in the fabric of the work we do in all areas. For professional services, where outside entities are coming into and directing the work of our civil servants, it is essential that they align with these values. As a requirement for responsibility, your firm must attest to the state’s values and culture. This will become part of any resultant contract and Bidder will be required to meet or exceed the commitments listed herein.

ATTESTATION

☐ I and the named leader(s) below have read and understand the Washington State Enterprise Leadership Competencies and the Enterprise DEI Competencies for all employees posted by the DEI Committee of the Office of Financial Management, and titled “Enterprise DEI Competencies – All Employees – A pathway for success [PDF]”. The named leader(s) below have the authority to, and shall ensure, that Bidder, Bidder’s employees, and Bidder’s subcontractors will follow the base expectation for values and culture established by Washington State. As Washington State continues to listen to our state family, this leader will enhance diversity, equity, and inclusion within this organization. I will notify Enterprise Services within 30 days if these named leader(s) need to be changed.

Dan Taylor, Managing Partner Daniel M Taylor 1/18/2021 Name, Title Signature Date

Name, Title Signature Date

Name, Title Signature Date https://des.wa.gov/sites/default/files/public/documents/Training/LeadershipDevelopment/Leadership_Competencies.pdf?=420bb https://des.wa.gov/sites/default/files/public/documents/Training/LeadershipDevelopment/Leadership_Competencies.pdf?=420bb https://ofm.wa.gov/state-human-resources/workforce-diversity-equity-and-inclusion/diversity-equity-and-inclusion-resources/dei-committee-documents https://ofm.wa.gov/state-human-resources/workforce-diversity-equity-and-inclusion/diversity-equity-and-inclusion-resources/dei-committee-documents

EXHIBIT A-3 – RESPONSIBLE BIDDER (COMPETENCIES) - 01620 PAGE 2

CERTIFICATION

Bidder further certifies that it shall provide immediate written notice to Enterprise Services if, at any time prior to a contract award, Bidder learns that any of its certifications set forth herein were erroneous when submitted or has become erroneous by reason of changed circumstances.

I hereby certify, under penalty of perjury under the laws of the State of Washington, that the certifications herein are true and correct and that I am duly authorized to make these certifications on behalf of the Bidder listed herein.

BIDDER NAME: GUIDACENT, INC.

Print Name of Bidder – Print full legal entity name of the firm submitting the Bid

By: Daniel M Taylor Signature of Bidder’s authorized person

Title: Managing Partner Title of person signing certificate

Date: 1/18/2021

Daniel M. Taylor Print Name of person making certifications for Bidder

Place: Mercer Island, WA 98040 Print city and state where signed

Return this Bidder’s Certification to Procurement Coordinator at:

Bidder Name: Guidacent, Inc.

EXHIBIT C - 2 – BIDDER RESPONSE SHEET / 01620-BUSINESS CONSULTING SERVICES

Categories that your company is bidding on (Mandatory, Not Scored)

Check the box(s) next to each category that your company is bidding on:

x Organizational Development x Change Management x Management and Business Analysis

Bidder’s Organization (4 pages maximum) (150 points)

About Us Since 2011, our firm has guided the success of client projects throughout the Puget Sound area, in Business Consulting Services, as requested in this document. Our firm brings together talented and experienced Consultants, with an active Leadership team, all focusing on the needs of our clients.

Our Consultants generally have several years of experience in our service domains, with many of them holding active, specialized, and industry-specific certifications. We specialize in implementing solutions with seasoned leaders to solve business challenges.

We do more than “consult.” We offer what might be described as executive level peace of mind. The ability to overcome any type of corporate challenge, individually build solutions around problems, and quietly and confidently achieve success in such a way that when all is said and done, all is truly said and done.

Our Approach We generally begin by reviewing objectives and scope followed by assessing stakeholder analyses and alignment, business readiness, and technical readiness to determine any gaps in fundamentals. We then complete operational, systems, and data analysis to capture a complete, fact-based picture of the starting scenario.

We generally follow basic frameworks identified by organizations such as the Project Management Institute and build out these frameworks based on the knowledge we gain from a customer’s organization as well as the consultant’s own experience and knowledge. Our experience has shown that most companies/organizations have a fundamental understanding of the frameworks, which makes it easy to expand and integrate into the environment to meet customer specific needs.

We understand that turning strategic initiatives into tangible outcomes requires orchestration across business, operations, and technology, and our experience in leading complex, cross-organizational initiatives is at the heart of our Leadership success. We blend the science of program management with the art of leadership to deliver results that enable your strategy. Together, we determine the road map, approach, and then execute at the program and project levels.

Our Professionals Our Principal in charge of this response meets the education requirements requested in this document, with a degree in Economics from Harvard University and over 40 years of industry experience. At our core, each Consultant is a skilled Project Manager, and at a minimum each of our Consultants have a university degree in areas such as:

• Business – Administration - Management

• International Business

• Finance

• Engineering

• Economics

• Pre-Law

• Sociology

• Computer Science

Our professionals are skilled at working with various customer audiences and adapting within various company structures and cultures, many having previously worked for major corporations or some of the well-known larger consulting firms. In addition, our extensive partner network allows us to quickly access resources when deep subject matter expertise is required and not immediately available internally at the time requested.

As a team we develop and share various methodologies and practices within our organization which allows for continuous improvement in building our toolkits or playbooks to help our clients in an ever-changing environment. We are collaborative professionals that enjoy working with our clients and our communities. We believe that internal personal relationships transfer to professional collaboration, ultimately better supporting our clients.

Areas of Service Our seasoned professionals have experience working across a variety of companies and industries and can adapt to many different environments. We focus our professional services in the following areas:

Operations Effectiveness Mergers & Acquisitions Project & Program Leadership Project Rescue Business Intelligence Change Management Business Analysis Executive Coaching Cyber Security Supply Chain Transformation IT Solution Delivery Cloud Solutions

Our firm has led projects for companies in the Puget Sound and across the US in a variety of industries.

Below is a sample of our firm’s depth and breadth of experience and success:

• Government – Project Management services to oversee a Proof of Concept (PoC) for integration of a property management system.

• Education – Management Services to assist with the implementation of new company-wide technology solution.

• Maritime – Business Management services, health & safety training and new fleet management services system.

• Retail – Project Rescue for a major retail store to bring together vendor and company resources to implement product replenishment within their stores and fulfillment centers.

• Thrift Store – Retail – Operational Development to assist in establishing a framework to guide the company through multiple company acquisitions and integrations.

• Insurance – Program/Project Management to assist major insurance company in establishing and monitoring compliance as required in the industry by complex federal regulations.

• Energy/Utilities – Business Management/Analysis to help major energy company identify critical SaaS providers that meet the specific demands of this regulated industry and identify a solution to meet state-wide business requirements.

• Global Information Technology – Operations Evaluation to improve customer quality, efficiency, and operating budget objectives.

• Technology –Management and Business Analysis to help technology company understand requirements needed as a third-party vendor to effectively meet the ever-changing requirements and threats in the cyber security arena.

Our Guiding Principles We take our Guiding Principles seriously! Every member of our team operates with:

Professionalism - We think before we speak, hold ourselves accountable to our commitments, and seek to continually improve as leaders and change agents.

Respect - We value diversity and treat others as we want to be treated ourselves, regardless of who they are or what position they hold.

Ethics - Our business ethics mirror our personal values. There are no excuses for unethical or illegal behavior. Clients can expect that we will do what is right for them – always.

Stewardship - We foster a culture and brand that everyone owns and protects. We think and act for the long-term good.

Integrity and respect for client privacy is important and understood by each consultant. Equally as important, we take pride in our company! Our Leadership Team provides a supportive and inclusive environment where each Consultant is treated with respect and afforded opportunities for continued personal growth.

Community - Giving Back!

“We make a living by what we get, but we make a life by what we give.”

Winston Churchill

As a firm, we understand the importance of giving back to our communities! Many of our Consultants individually contribute or volunteer, and as a company we sponsor yearly initiatives in support of various non-profit organizations. We provide Paid Time Off each year for our consultants to participate in our company-sponsored activities if they so choose. We take our values very seriously in all that we do, as we understand we are a part of a much larger village.

Our Leadership Team Our Leadership Team leads by example and continuously strives to nurture a supportive and inclusive environment that freely shares our knowledge, talents, and passion for delivering great client experiences. This is key for building a great company and attracting the right professionals to help the company grow and retain clients.

Our Leadership all come from big firms with big names—with tons of relevant experience, blue-chip clients, success stories, etc. But what brought them together was a shared vision—that consulting is not about selling a system or advancing a methodology – it is all about focusing on the client and helping them realize their vision for their organization.

Experience (4 pages for each category bid) (200 points)

Project 1 / Reference 1 – Organizational Development

Overview:

We form strong partnerships with our clients by helping them successfully meet their critical business challenges. Based on our successful services from one project, this company sought our services for a new project based on the unique business challenges they were facing.

Company Size: ~$300 million, ~5,500 employees

Length of time on project: 2016 - Present

Organizational Development Project Goal:

• Guide Executive team towards key decisions for delivering on high business value initiative.

Change Management Project Goal:

• Consolidate a major service provided by the company to their employees into fewer entities to reduce operating costs.

• Document and refine the process with the goal of more on-time delivery of services.

• Rationalization of the services provided and improved care for all employees.

• Increase operational efficiencies wherever possible.

Organizational Development Project Scope:

• Cross-functional team coaching (Business, IT, Vendor) to work towards business initiatives.

• Implementation of service across six (6) of the Hawaiian Islands.

• Coordination of solution that involved Company Union Workers.

Change Management Project Scope:

• Introduce and execute Organization Change Management within the company.

• Partner with Executive Leadership globally across business units and subsidiaries.

• Provide strategic guidance to Leadership.

Organizational Development Actions:

• Coached Executive Leadership on effective delivery of the business initiatives.

• Partnered with Union Representatives to address new solution concerns.

o Concerns surrounding Labor contracts o Coaching on how to increase adoption o Developing “job aids” to help teams understand how to use the new technology

• Coached IT team on processes to deliver a more iterative solution process.

Change Management Project Actions:

• Identified management and stakeholders to understand the company culture and environment.

• Identified appropriate teams and employee concerns.

• Documented and syndicated project charter and secured agreement with stakeholders.

• Developed project plans, change management training and reviewed with stakeholders.

• Conducted change management services across the company.

• Documented changes, issues, status, and communications as needed.

• Managed software project execution through all phases and milestones.

• Provided timely status to management and project stakeholders.

Results:

Operational Development Project:

• Launched program on time and on budget and transitioned support to client team.

• Developed strong relationships with stakeholders which led to a follow-on project to assist company with Change Management.

Change Management Project:

• Managed Organization Change Management for multi-million dollar digital-transformation program.

• Partnered with Executive Leadership globally across business units and subsidiaries.

• Provided strategic guidance to leadership including guiding execution of super user program, testing program, post support program and software management.

• Established a best practice leading organizational change within the company.

Project 2 / Reference 2 – Organizational Development

Overview:

Helping businesses of all sizes are critical to growth, and our company has been contracted by this client over the last 5 years to lead several critical initiatives to improve the company’s operations efficiency, technology leadership, risk management and IT infrastructure in their Olympia and Seattle offices.

Company Size: ~$20 million, ~84 employees

Length of time on project: 2 years

Project Goals:

• Improve transaction processing efficiency, quality, and consistency at lower cost.

• Migrate technology platform from on-premises to the MSFT Cloud.

• Minimize exposure to compliance breakdowns and security breaches.

• Improve ready access and customization of critical business intelligence and performance results.

• Strengthen Operations leadership and employee performance.

Project Scope:

• In the listed goals and high-level initiatives above, our team was responsible for the day-to-day tasks including design, engineering, project management, documentation, vendor negotiations, QA and deployment, long-term scalability, and status briefings to the executive team.

Actions:

Implemented turn-key solutions in the following areas using Senior Program Managers, Technical Project Managers, Business Analysts and Executive Coaches:

• Business requirements documentation, planning, and migration of the customer’s on-premise IT support infrastructure to Microsoft’s cloud-based O365 Office Suite, SharePoint, and DocuSign.

• Created, implemented, and trained the client’s staff on HIPAA desk procedures and policies, security protocols, and federal reporting practices. This included conducting a thorough audit of HIPPA compliance both in the current state and post-implementation state and developing a comprehensive training curriculum and manual for new hires and ongoing annual audits.

• Completely re-engineered the annual renewal workflow to automate a paper-intensive process between the broker network and insurance carriers which reduced cycle times, touch points, staffing, and operating costs.

• Led an engagement to transform the client’s operational data and provide a BI solution to streamline their reporting operations. We integrated multiple data sources into a single repository that provided new views into product and agent performance. Our work involved extracting data from multiple root systems, transforming and aggregating the multiple data, and visualizing the data to provide new analytics and metrics to manage and grow the client’s business.

• Led an organization-wide redesign of operations roles, responsibilities, and reporting hierarchy and trained the VP Operations on the fundamentals of Situational Leadership and Annual Planning with Quarterly Management-by-Objectives (MBO) and Goals.

Results:

• All the above initiatives were delivered on-time, on-budget and achieved all milestones for cost savings, improved service delivery, scalability, and security with no disruptions to the daily operations of the business.

• Our company received high praise from the client’s Leadership team for the quality of execution, collaboration, and training of the personnel. This is evident by the continued strong business relationship over the past 5 years and follow-on new engagements.

Project 1 / Reference 1 – Change Management Overview:

Management for a major company facing challenges with the integration of a new supply chain management solution, selected our company to help guide them through this major change. The change affected competition in the industry and the company required assistance in the identification, definition, and selection processes. We provided a team of individuals to provide services such as:

• Project Management Leadership across the company’s organization.

• Change Management initiatives.

• Leading a transformation investment initiative to help identify the budget.

• Working with Sr. Management to help them make decisions during the change.

• Assuming Sr. Business Analyst role --which is normally held by full time employees

Company Size: $4.1 billion, ~68,000 Employees, ~341 locations

Length of time on project: 2015 - Present

Project Goals:

• Prepare client’s team for change.

• Manage client team through selection and implementation processes.

• Provide Business Analysis services.

Project Scope:

• Manage customer program.

• Conduct Sr. Business Analyst responsibilities.

Action/Approach:

• Identify and document project needs.

• Perform stakeholder analysis and management interviews.

• Created and managed scope statements, project plans, communication plans, change control process and status reports.

• Managed organizational change and assisted company in operationalizing new solution.

• Developed, coordinated, and communicated quality plans and audits across the program.

• Coordinated development of solution roadmaps.

• Conducted training as required with various project teams.

Results:

• Facilitated review and procurement activities for solutions.

• Facilitated design sessions to take high level architecture design to detailed engineering solutions.

• Presented status and options to business leadership.

• Managed change, intake, sprint planning, and sprint scheduling as Program Manager for

Warehouse Inventory Management (WIM) system.

• Piloted and then implemented new project tools and process to help align product managers across 20 capabilities.

• Facilitated discovery to land strategy and scope for data-driven machine learning solution that determines what product to send to which facilities.

• Performed Business Analyst responsibilities interacting with project teams in Seattle, California, and the U.K.

• Key resource for the analysis, testing and deployment of a new warehouse solution.

• Ran control tower meetings to align VPs and make decisions for holiday seasons.

• Ongoing program management of 5 projects with 4-year roadmap focused on enabling capabilities for new localized facilities and realigning supply chain network for speed to customer.

• Ongoing change management sessions with client.

Project 2 / Reference 2 – Change Management

Overview:

We form strong partnerships with our clients by helping them successfully meet their critical business challenges. Based on our successful services from one project, this company sought our services for a difference project based on the unique business challenges they were facing.

Company Size: ~$300 million, ~5,500 employees

Length of time on project: 2016 - Present

Organizational Development Project Goal:

• Guide Executive team towards key decisions for delivering on high business value initiatives.

Change Management Project Goal:

• Consolidate a major service provided by the company to their employees into fewer entities to reduce operating costs.

• Document and refine the process with the goal of more on-time delivery of services.

• Rationalization of the services provided and improved care for all employees.

• Increase operational efficiencies wherever possible.

Organizational Development Project Scope:

• Cross-functional team coaching (Business, IT, Vendor) to work towards business initiatives.

• Implementation of service across six (6) of the Hawaiian Islands.

• Coordination of solution that involved Company Union Workers.

Change Management Project Scope:

• Introduce and execute Organization Change Management within the company.

• Partner with Executive Leadership globally across business units and subsidiaries.

• Provide strategic guidance to Leadership.

Organizational Development Actions:

• Coached Executive Leadership on effective delivery of the business initiatives.

• Partnered with Union Representatives to address new solution concerns.

o Concerns surrounding Labor contracts o Coaching on how to increase adoption o Developing “job aids” to help teams understand how to use the new technology

• Coached IT team on processes to deliver a more iterative solution process.

Change Management Project Actions:

• Identified management and stakeholders to understand the company culture and environment.

• Identified appropriate teams and employee concerns.

• Documented and syndicated project charter and secured agreement with stakeholders.

• Developed project plans, change management training, and reviewed with stakeholders.

• Conducted change management services across the company.

• Documented changes, issues, status, and communications as needed.

• Managed software project execution through all phases and milestones.

• Provided timely status to management and project stakeholders.

Results:

Operational Development Project:

• Launched product on time and on budget and transitioned support to client team.

• Developed strong relationships with stakeholders which led to a follow-on project to assist company with Change Management.

Change Management Project:

• Managed Organization Change Management for multi-million dollar digital-transformation program.

• Partnered with Executive Leadership globally across business units and subsidiaries.

• Provided strategic guidance to leadership including guiding execution of super user program, testing program, post support program and software management.

• Established a best practice leading organizational change within the company.

Project 1 / Reference 1 – Management and Business Analysis Overview:

Many companies can be overwhelmed by the requirements they face in the area of information security. They are beginning to understand that data security is more than an “IT problem”, because it affects the success of the entire company. Companies are starting to embrace the understanding of “Business Resilience” and that it takes cross-organizational knowledge and effort to be successful.

In this project scenario, a company needed to identify solutions to help management meet the security certification needs of their company. We guided the client by identifying the issues standing in the way and worked across multiple divisions of the company to provide a solution and a process to move forward. This included organization change readiness activities.

Our work on this project helped the company identify problems and guided them to successful certification. The company was left with the tools to implement the changes that they needed to make within the company for ongoing success.

Company Size: ~$4.2 billion, ~ 3250 local employees

Length of time on project: 2018 - 2020

Project Goals:

• Operationalize Security Program

• Establish IT Controls Governance Program

• Procurement and Onboarding of Security Testing Tools

• Project Leadership in planning, coordinating, and establishing processes for the program.

• Effective messaging to Sr. Management and Board of Directors

Project Scope:

• Establish IT Governance Controls Program.

• Establish Schedule, Stakeholder Plans, and Executive Communication Plan.

• Manage audits, litigation commitments, and roadmap development.

• Lead contract negotiations for roadmap items.

• Coach customer managers on effective Sr. Management Communications.

Action/Approach:

• Understand the client’s culture and build relationships.

• Understand the client’s goals and determine what needs to get done to achieve those goals.

• Develop a strategy for achieving the client’s short-term and long-term goals.

• Create work plans based upon short-term and long-term goals, while pushing the team to achieve their maximum potential during the allotted timeframe.

• Work with client leadership to develop and implement team development plans, so they can successfully achieve short and long-term goals.

• Build the capacity of the team and empower team members to achieve established goals.

• Establish goals and provide timely, quantifiable progress reporting to various stakeholders

(team members, management, and senior leadership).

• Adjust the plans based upon lessons learned.

• Identify and mentor client staff to take ownership of the program, transitioning all knowledge, workflows, and tools to them over time.

Results:

• Created a centralized IT Controls Governance (Risk) Program that supported all IT-related audits, reducing the amount of work required to build a robust security program and successfully complete audits/assessments going forward.

• Client successfully achieved HITRUST certification in 2018 and 2020 and passed the interim HITRUST assessment in 2019.

• Client successfully onboarded a new external auditor for SOC1/SOC2.

• Integrated litigation settlement controls into the IT Controls Governance Program.

• Built the client’s 4-year external assessment plan for 2021-2024 and negotiated an agreement with the external assessor for this time-period.

• Onboarded an external company to assess client’s third-party vendor risk, which decreased the amount of time it took to onboard new vendors (while managing risk).

• Helped “move security left” by procuring multiple automated security testing tools.

• Proposed a long-term support model for the enterprise governance risk and compliance tool.

• Transitioned the company’s IT risk and controls team to an agile delivery model and integrated the team into the company’s new solution management delivery model.

• Negotiated 2019, 2020, and 2021 budgets for the IT Risk & Resilience Team.

• Managed multiple third-party vendors working for the IT Risk & Resilience Team.

Project 2 / Reference 2 – Management and Business Analysis Overview:

Management for a major company facing challenges with the integration of a new supply chain…