JOFOC_Change Healthcare - Signed.pdf

PDF 2 MB Posted

Attached to
Pharmacy Switching Services
Solicitation number
1523721
Issued by

About this file

This is a Justification and Approval (J&A) document for other than full and open competition for a pharmacy claims switching service procurement by the Indian Health Service (IHS).

The Indian Health Service seeks to procure Pharmacy Claims Switching Service from Optum/Change Healthcare, located at 3055 Lebanon Park Suite 100, Nashville, TN 37214. The acquisition is a new requirement with firm-fixed pricing, scheduled for 2026, authored by Kristin Allmaras, Pharmacy Director. The service enables I/T/U (Indian Health Service/Tribal/Urban) facilities to electronically submit pharmaceutical claims to third-party Drug Plans for reimbursement. Specific services include Connect (switch), Pre and Post Edits, Card Finder, Web Services Surescripts, and Web Services Medical Eligibility. The justification is based on FAR 6.302-1 (only one responsible source), citing that no other vendors can provide the required service compatible with the in-house IHS RPMS (Resource and Patient Management System) pharmacy system without requiring purchase of additional proprietary software. The pharmacy generates over 50 percent of facility revenue, underscoring the criticality of continued service. Market research identified competing vendors but confirmed they are incompatible with the existing RPMS infrastructure. The previous procurement contract number is Change Healthcare 75H70525F80005, which was not competed and cited sole source authority. The J&A was signed by Stacey Nelson, Acting Clinical Services Director, on January 16, 2026, and approved by Contracting Officer Jennifer Richardson.

View the file

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Template for Justification and Approval for Other Than Full and Open Competition Completion Instructions: The Department of Health and Human Services (HHS) has established a standard template for the preparation of a J&A for Other Than Full and Open Competition. If this is an 8(a) set-aside, please note this form is not required unless the acquisition is valued (including all options) at greater than $22 million. This template is NOT applicable for actions using simplified acquisition procedures (FAR Subpart 13.5), Federal Supply Schedule orders (FAR 8.4), or task or delivery orders subject to fair opportunity (FAR 16.505).

Tailor all aspects of this template to the individual acquisition. Consult FAR Subpart 6.3 for guidance.

Delete the blue italic portions of this document prior to signature. Do not include these instructions in the final document or contract file.

JUSTIFICATION AND APPROVAL

FOR OTHER THAN FULL AND OPEN COMPETITION

Acquisition Title: Pharmacy Claims Switching Service

Agency: IHS

Acquisition Year: 2026

Author: Kristin Allmaras

2. Description of Action:

Nature: New Requirement Follow-on Requirement

Modification to Existing Purchase Order/Contract Number:

Pricing: Firm-Fixed Price Time & Materials Cost

Other:

Funds: OMA Other Funds:

Name of Proposed Contractor(s): Optum/Change Healthcare

Street Address: 3055 Lebanon Park Ste 100

City, State, Zip: Nashville. TN 37214, USA

3. Description of Services or Supplies:

Basis for Approval (FAR 6.303-1(d)): Individual Basis Class Basis

The total estimated value of the proposed action, including all options is $

As applicable, briefly describe the services or supplies required to meet the agency's needs, including make & model number where appropriate. Include quantities of supplies or period of performance for services. Provide information for any options included. If the action is a modification to an existing contract, distinguish clearly between the work covered by the basic order and the work to be obtained by the proposed modification.

Switching Services are required when a I/T/U (Indian Health Service/Tribal/Urban) Facility submits pharmaceutical claims electronically to a third-party Drug Plan for reimbursement. Change Healthcare provides such “Switching Services.” Switching Services include: Connect (switch). Edits (Pre and Post), Card Finder, Web Services Surescipts, Web Services Medical Eligibility

4. Authority and Rationale: Identify the statutory authority, FAR title and FAR citation permitting other than full and open competition. It may be one of the following most commonly used citations by the operating divisions of the Department of Health and Human Services (HHS), but other exceptions may apply per FAR Subpart 6.3.

Service must be able to submit pharmaceutical claims electronically from the RPMS computer system to third party Drug Plans for reimbursement. This service is specific to the system in places at the CL Pharmacy. There are no other vendors with the capability to provide desired service that works with the IHS RPMS system and the pharmacy generates over 50% of revenue for the facility underscoring the importance of continued service. Optum/Change Healthcare meets the needs of service while being compatible with in-house system and RPMS.

Actions other than simplified acquisition procedures (select only one and provide an explanation):

FAR 6.302-1: Only one responsible source and no other supplies or services will satisfy agency requirements, 41 U.S.C.

3304(a)(1)

Explain why the intended contractor is the only responsible source who can provide the required supplies or services.

Discuss the unique capabilities, expertise, etc. that support the lack of competition/why no other type of supplies or services will satisfy agency requirements. Explain factors/unique qualifications such as proprietary data or exclusive licensing rights, if applicable. If brand name, explain why an adequate purchase description or other information suitable to solicit by full and open competition has not been developed or are not available. If in connection with a follow-on contract for continued development or production of highly specialized equipment, detail the substantial duplication of cost or unacceptable delays.

This service is specific to the systems in place at the CL Pharmacy. There are no other vendors with the capability to provide desired service that works with the RPMS system and the pharmacy generates over 50% of revenue for the facility underscoring the importance of continued service. Optum/Change Healthcare meets the needs of service while being compatible with in-house system and RPMS. Other vendors provide the service, however, you must purchase their software system. The other vendors are not compatible with the current in-house IHS RPMS system that pharmacy uses daily.

FAR 6.302-2: Unusual and compelling urgency, 41 U.S.C. 3304(a)(2) If unusual and compelling urgency is the basis for the justification, explain the chronological events leading up to the requirement and explain why time constraints cannot permit even a limited competition. Establish that the action will cover only the minimum quantity or period of performance necessary; in most cases options are unacceptable when citing urgency.

Describe impact of required delivery/performance date. Describe the detrimental effects/serious injury to the mission of the requiring activity or to the government, financial or otherwise, that will result if this justification is not approved and the product or service cannot be provided by the intended sole source contractor. Failure to plan for expiring funds is not a valid reason for citing this exception.

FAR 6.302-5: Authorized or Required by Statute, 41 U.S.C. 3304(a)(5) Provide a citation to the statutory authorization and a brief description of its content, or identify the specified source or other agency.

Other (See FAR Subpart 6.3 for additional authority):

Provide a citation to the applicable section of FAR 6.3 and a full explanation to justify use of the exception.

5. Bridge Contracts:

For contract extensions or bridge contracts when a competitive follow-on is in the process of being developed, summarize history of current contract and explain the reasons for any delays in the acquisition. Include discussion of the milestones for the follow-on action; the milestones should be as efficient as possible. Discuss why it would be neither cost effective nor realistic to expect another contractor to perform during the brief interim period; include issues such as start-up costs, phase-in, transfer of GFP, recruitment and staffing, etc. If the action is because of a protest, provide a brief discussion of the protest including the date the protest was filed and the basis of the protest. Explain that the action will provide the minimum quantity or performance period.

N/A

6. Actions to Increase Competition:

Describe efforts made to compete the action, including whether a notice was or will be publicized as required by FAR Subpart

5.2 or which exception under FAR 5.202 applies. If a notice was publicized, discuss the number of written responses to the synopsis and the results of the assessment of the written responses. List sources, if any, that expressed, in writing, an interest in the acquisition. Provide rationale if interested sources were rejected. If applicable, state that no other sources have expressed interest, but all offers received shall be considered. Describe what actions will be taken to increase competition before subsequent acquisition of the supplies or services is required. You may state that an action is a one-time requirement, but if a similar requirement arises, every effort will be made to compete it to the maximum extent possible. If action is sole source because of proprietary data or licensing rights and there will be a continuing need for the requirement, there must be evidence that advanced planning has been initiated to overcome the barriers to competition, or there should be documentation to support an analysis that replacement costs/licensing purchase costs outweigh the benefits of competition.

If the action is a contract extension or bridge, explain actions to compete the follow-on. If action is an urgent new requirement and a competitive follow-on is anticipated, explain that efforts are underway to facilitate a full and open competition.

The service is specific to the systems in place at the CLIHS pharmacy. There are no other vendors with the capability to provide desired service that works with the RPMS system and the pharmacy generates over 50% of revenue for the facility underscoring the importance of continued service. Optum/Change Healthcare meets the needs of service while being compatible with in-house system and RPMS. Should IHS use a different system, other than RPMS, in the future than competition would take place.

7. Market Research:

Describe the extent of the market research conducted to identify all qualified sources and the results thereof. “Market Research” is defined as those attempts you made to ascertain whether other qualified sources exist, and can include contact with knowledgeable experts regarding similar or duplicate requirements, contact with industry, results of a sources sought synopsis, or draft solicitations. Research of the marketplace may consist of written, electronic (i.e. email) telephonic, or world wide web inquiries. Lack of advanced planning is not an acceptable reason for the lack of market research, but true urgency may necessitate abbreviated market research that is limited to readily available historical and commercial information. If action is a contract extension or bridge contract, describe the market research efforts underway or completed for the follow-on.

This is a sole source in part as the claim processing system must be compatible with the in-house RPMS pharmacy system. During market research other vendors were found, however it requires purchasing of additional software as they cannot operate with

RPMS.

8. Procurement History:

Purchase order or contract number: Change Healthcare 75H70525F80005

Was action competed? Yes No

If action was not competed, state the cited authority, summarize rationale, and describe the actions that were supposed to be taken to increase competition and the results thereof:

Sole Source

9. Additional Information to support the justification If applicable, explain why technical packages or specifications to facilitate competition were not developed or available;

describe actions taken to remedy the situation.

The service is specific to the systems in place at the CLIHS pharmacy. There are no other vendors with the capability to provide desired service that works with the RPMS system and the pharmacy generates over 50% of revenue for the facility underscoring the importance of continued service. Optum/Change Healthcare meets the needs of service while being compatible with in-house system and RPMS.

10. Technical / Requirements Certification: By my signature below, I certify that the supporting data under my review which is included in this J&A is accurate and complete.

Program Manager

Name: Kristin Allmaras

Position Title: Pharmacy Director

Email address: kristin.allmaras@ihs.gov

Phone: 218-335-3293

Program Manager Supervisor (or one level above Program Manager)

Name: Stacey Nelson

Position Title: Acting Clinical Services Director

Email address: stacey.nelson@ihs.gov

Signature

Date: 01/16/2026

11. Fair and Reasonable Price Determination: As Contracting Officer, by my signature below, I hereby determine that the anticipated cost to the Government for this contract action will be fair and reasonable.

Provide the basis for this determination, e.g., describe techniques to be used to determine fair and reasonable price (FAR Subpart 15.402), such as price analysis, cost analysis, cost realism. Per FAR Subpart 15.403-4(a)(1), the threshold for obtaining cost or pricing data is $750,000.

12. Contracting Officer's Approval (Required for proposed contract not to exceed $700,000 (value calculated including all options)): I hereby certify that this justification is accurate and complete to the best of my knowledge. I approve this sole source justification subject to availability of funds, and provided that the services and supplies herein described have otherwise been authorized for acquisition.

Name: JENNIFER RICHARDSON Phone:

Signature: Date:

13. Legal Review:

All J&As equal to or greater than $68 million must have a legal review from the General Law Division of the Office of the General Counsel prior to sending it to the Department.

14. OPDIV Competition Advocate Approval (Required for proposed contract over $700,000 but not exceeding $13.5 million value calculated including all options):

I have reviewed this justification and find that it adequately supports other than full and open competition.

Name: Phone:

Signature: Date:

15. Office of Small and Disadvantaged Business Utilization

I have reviewed this justification and find that it adequately supports other than full and open competition.

Name: Phone:

Signature: Date:

16. OPDIV HCA Approval (Required for proposed contract over $13.5 million but not exceeding $68 million value calculated including all options):

Name: Phone:

Signature: Date:

(The below approval paragraph is required if the cumulative contract value, including all options, equals or exceeds $68 million.)

HHS Senior Procurement Executive (SPE) Approval Based on the foregoing justification, I hereby approve the procurement of (state supplies/services being procured) on an other than full and open competition basis pursuant to the authority of (state the full statutory authority and FAR cite and title, consistent with paragraph 4, e.g. 41 U.S.C. 3304), as implemented by FAR 6.301), subject to the availability of funds, and provided that the services herein described have otherwise been authorized for acquisition.

Name: Phone:

Signature: Date:

Template for Justification and Approval for Other Than Full and Open Competition Completion Instructions: The Department of Health and Human Services (HHS) has established a standard template for the preparation of a J&A for Other Than Full and Open Competition. If this is an 8(a) set-aside, please note this form is not required unless the acquisition is valued (including all options) at greater than $22 million. This template is NOT applicable for actions using simplified acquisition procedures (FAR Subpart 13.5), Federal Supply Schedule orders (FAR 8.4), or task or delivery orders subject to fair opportunity (FAR 16.505).

Tailor all aspects of this template to the individual acquisition. Consult FAR Subpart 6.3 for guidance.

Delete the blue italic portions of this document prior to signature. Do not include these instructions in the final document or contract file.

JUSTIFICATION AND APPROVAL FOR OTHER THAN FULL AND OPEN COMPETITION

2. Description of Action:

Nature:

Pricing:

Funds:

3. Description of Services or Supplies:

Basis for Approval (FAR 6.303-1(d)):

As applicable, briefly describe the services or supplies required to meet the agency's needs, including make & model number where appropriate. Include quantities of supplies or period of performance for services. Provide information for any options included. If the action is a modification to an existing contract, distinguish clearly between the work covered by the basic order and the work to be obtained by the proposed modification.

4. Authority and Rationale: Identify the statutory authority, FAR title and FAR citation permitting other than full and open competition. It may be one of the following most commonly used citations by the operating divisions of the Department of Health and Human Services (HHS), but other exceptions may apply per FAR Subpart 6.3.

Actions other than simplified acquisition procedures (select only one and provide an explanation):

Explain why the intended contractor is the only responsible source who can provide the required supplies or services. Discuss the unique capabilities, expertise, etc. that support the lack of competition/why no other type of supplies or services will satisfy agency requirements. Explain factors/unique qualifications such as proprietary data or exclusive licensing rights, if applicable. If brand name, explain why an adequate purchase description or other information suitable to solicit by full and open competition has not been developed or are not available. If in connection with a follow-on contract for continued development or production of highly specialized equipment, detail the substantial duplication of cost or unacceptable delays.

If unusual and compelling urgency is the basis for the justification, explain the chronological events leading up to the requirement and explain why time constraints cannot permit even a limited competition. Establish that the action will cover only the minimum quantity or period of performance necessary; in most cases options are unacceptable when citing urgency. Describe impact of required delivery/performance date. Describe the detrimental effects/serious injury to the mission of the requiring activity or to the government, financial or otherwise, that will result if this justification is not approved and the product or service cannot be provided by the intended sole source contractor. Failure to plan for expiring funds is not a valid reason for citing this exception.

Provide a citation to the statutory authorization and a brief description of its content, or identify the specified source or other agency.

Provide a citation to the applicable section of FAR 6.3 and a full explanation to justify use of the exception.

5. Bridge Contracts:

For contract extensions or bridge contracts when a competitive follow-on is in the process of being developed, summarize history of current contract and explain the reasons for any delays in the acquisition. Include discussion of the milestones for the follow-on action; the milestones should be as efficient as possible. Discuss why it would be neither cost effective nor realistic to expect another contractor to perform during the brief interim period; include issues such as start-up costs, phase-in, transfer of GFP, recruitment and staffing, etc. If the action is because of a protest, provide a brief discussion of the protest including the date the protest was filed and the basis of the protest. Explain that the action will provide the minimum quantity or performance period.

6. Actions to Increase Competition:

Describe efforts made to compete the action, including whether a notice was or will be publicized as required by FAR Subpart 5.2 or which exception under FAR 5.202 applies. If a notice was publicized, discuss the number of written responses to the synopsis and the results of the assessment of the written responses. List sources, if any, that expressed, in writing, an interest in the acquisition. Provide rationale if interested sources were rejected. If applicable, state that no other sources have expressed interest, but all offers received shall be considered. Describe what actions will be taken to increase competition before subsequent acquisition of the supplies or services is required. You may state that an action is a one-time requirement, but if a similar requirement arises, every effort will be made to compete it to the maximum extent possible. If action is sole source because of proprietary data or licensing rights and there will be a continuing need for the requirement, there must be evidence that advanced planning has been initiated to overcome the barriers to competition, or there should be documentation to support an analysis that replacement costs/licensing purchase costs outweigh the benefits of competition. If the action is a contract extension or bridge, explain actions to compete the follow-on. If action is an urgent new requirement and a competitive follow-on is anticipated, explain that efforts are underway to facilitate a full and open competition.

7. Market Research:

Describe the extent of the market research conducted to identify all qualified sources and the results thereof. “Market Research” is defined as those attempts you made to ascertain whether other qualified sources exist, and can include contact with knowledgeable experts regarding similar or duplicate requirements, contact with industry, results of a sources sought synopsis, or draft solicitations. Research of the marketplace may consist of written, electronic (i.e. email) telephonic, or world wide web inquiries. Lack of advanced planning is not an acceptable reason for the lack of market research, but true urgency may necessitate abbreviated market research that is limited to readily available historical and commercial information. If action is a contract extension or bridge contract, describe the market research efforts underway or completed for the follow-on.

8. Procurement History:

Was action competed?

If action was not competed, state the cited authority, summarize rationale, and describe the actions that were supposed to be taken to increase competition and the results thereof:

9. Additional Information to support the justification If applicable, explain why technical packages or specifications to facilitate competition were not developed or available; describe actions taken to remedy the situation.

10. Technical / Requirements Certification: By my signature below, I certify that the supporting data under my review which is included in this J&A is accurate and complete.

Program Manager Name:

Position Title:

Email address:

Phone:

Program Manager Supervisor (or one level above Program Manager) Name:

Position Title:

Email address:

Signature Date:

11. Fair and Reasonable Price Determination: As Contracting Officer, by my signature below, I hereby determine that the anticipated cost to the Government for this contract action will be fair and reasonable.

Provide the basis for this determination, e.g., describe techniques to be used to determine fair and reasonable price (FAR Subpart 15.402), such as price analysis, cost analysis, cost realism. Per FAR Subpart 15.403-4(a)(1), the threshold for obtaining cost or pricing data is $750,000.

12. Contracting Officer's Approval (Required for proposed contract not to exceed $700,000 (value calculated including all options)): I hereby certify that this justification is accurate and complete to the best of my knowledge. I approve this sole source justification subject to availability of funds, and provided that the services and supplies herein described have otherwise been authorized for acquisition.

Name:

Phone:

Signature:

Date:

13. Legal Review:

All J&As equal to or greater than $68 million must have a legal review from the General Law Division of the Office of the General Counsel prior to sending it to the Department.

14. OPDIV Competition Advocate Approval (Required for proposed contract over $700,000 but not exceeding $13.5 million value calculated including all options):

I have reviewed this justification and find that it adequately supports other than full and open competition.

Name:

Phone:

Signature:

Date:

15. Office of Small and Disadvantaged Business Utilization I have reviewed this justification and find that it adequately supports other than full and open competition.

Name:

Phone:

Signature:

Date:

16. OPDIV HCA Approval (Required for proposed contract over $13.5 million but not exceeding $68 million value calculated including all options):

Name:

Phone:

Signature:

Date:

(The below approval paragraph is required if the cumulative contract value, including all options, equals or exceeds $68 million.)

HHS Senior Procurement Executive (SPE) Approval Based on the foregoing justification, I hereby approve the procurement of (state supplies/services being procured) on an other than full and open competition basis pursuant to the authority of (state the full statutory authority and FAR cite and title, consistent with paragraph 4, e.g. 41 U.S.C. 3304), as implemented by FAR 6.301), subject to the availability of funds, and provided that the services herein described have otherwise been authorized for acquisition.

Name:

Phone:

Signature:

Date:

11.0.0.20130303.1.892433.887364 Justification & Approval - Other Than Full and Open Competition Health and Human Services Justification & Approval - Other Than Full and Open Competition

AcquisitionTitle: Pharmacy Claims Switching Service
Agency: IHS
NIHDrop:
PSCDrop:
PSCOther:
AcqusitionYear: 2026
Author: Kristin Allmaras
CheckBox4: 1
CheckBox5: 0
CheckBox1: 0
Purchase order/contract number:
CheckBox8: 1
CheckBox7: 0
CheckBox6: 0
CheckBox9: 0
Other pricing:
CheckBox10: 0
CheckBox11: 0
Other funds:
TextField5: Optum/Change Healthcare
TextField5: 3055 Lebanon Park Ste 100
TextField5: Nashville. TN 37214, USA
CheckBox2: 1
CheckBox3: 0
TextField7:
TextField8: Switching Services are required when a I/T/U (Indian Health Service/Tribal/Urban) Facility submits pharmaceutical claims electronically to a third-party Drug Plan for reimbursement. Change Healthcare provides such “Switching Services.” Switching Services include: Connect (switch). Edits (Pre and Post), Card Finder, Web Services Surescipts, Web Services Medical Eligibility
TextField8: Service must be able to submit pharmaceutical claims electronically from the RPMS computer system to third party Drug Plans for reimbursement. This service is specific to the system in places at the CL Pharmacy. There are no other vendors with the capability to provide desired service that works with the IHS RPMS system and the pharmacy generates over 50% of revenue for the facility underscoring the importance of continued service. Optum/Change Healthcare meets the needs of service while being compatible with in-house system and RPMS.
TextField8: This service is specific to the systems in place at the CL Pharmacy. There are no other vendors with the capability to provide desired service that works with the RPMS system and the pharmacy generates over 50% of revenue for the facility underscoring the importance of continued service. Optum/Change Healthcare meets the needs of service while being compatible with in-house system and RPMS. Other vendors provide the service, however, you must purchase their software system. The other vendors are not compatible with the current in-house IHS RPMS system that pharmacy uses daily.
TextField8: N/A
TextField8: The service is specific to the systems in place at the CLIHS pharmacy. There are no other vendors with the capability to provide desired service that works with the RPMS system and the pharmacy generates over 50% of revenue for the facility underscoring the importance of continued service. Optum/Change Healthcare meets the needs of service while being compatible with in-house system and RPMS. Should IHS use a different system, other than RPMS, in the future than competition would take place.
TextField8: This is a sole source in part as the claim processing system must be compatible with the in-house RPMS pharmacy system. During market research other vendors were found, however it requires purchasing of additional software as they cannot operate with RPMS.
TextField8: Sole Source
TextField8: The service is specific to the systems in place at the CLIHS pharmacy. There are no other vendors with the capability to provide desired service that works with the RPMS system and the pharmacy generates over 50% of revenue for the facility underscoring the importance of continued service. Optum/Change Healthcare meets the needs of service while being compatible with in-house system and RPMS.
CheckBox12: 1
CheckBox13: 0
CheckBox14: 0
CheckBox15: 0
TextField9: Change Healthcare 75H70525F80005
CheckBox16: 0
CheckBox17: 1
Program Manager name: Kristin Allmaras
Program Manager position title: Pharmacy Director
Program Manager email address: kristin.allmaras@ihs.gov
Program Manager phone: 218-335-3293
Program Manager Supervisor name: Stacey Nelson
Program Manager Supervisor position title: Acting Clinical Services Director
Program Manager Supervisor email address: stacey.nelson@ihs.gov
HHS Senior Procurement Executive (SPE) signature:
Program Manager Supervisor date: 01/16/2026
Contract Officer's Approval name: JENNIFER RICHARDSON
HHS Senior Procurement Executive (SPE) phone:
Contract Officer's Approval date:
HHS Senior Procurement Executive (SPE) name:
DateField6:
Office of Small Business date:
OPDIV HCA date:
HHS Senior Procurement Executive (SPE) date:
filepath:

File details come from the government source that posted it. Updated .