Janitorial_Services_for_Community_Recreation_Center.pdf
PDF 293 KB Posted
- Solicitation number
- 2027-05 CONL
- Issued by
- New London County, Connecticut
About this file
Summary of Janitorial Services for Community Recreation Center RFB
This Invitation for Bids document is issued by the City of New London, Connecticut, seeking qualified, fully licensed, and insured janitorial contractors to provide comprehensive cleaning services for the New London Community Recreation Center (NLCRC), a 59,000-square-foot multipurpose facility located at 1 Recreation Way, New London, CT 06320. The facility includes 15 rooms with varying functions, including a commercial kitchen, two-court gymnasium, Olympic-sized swimming pool, nine unisex bathrooms with showers, and various meeting spaces. The scope of work encompasses routine janitorial cleaning, restroom sanitation and disinfection, locker room and shower cleaning with weekly pressure washing, kitchen cleaning, carpet vacuuming and spot cleaning, hard-floor cleaning and monthly machine scrubbing, cobwebbing/dusting, interior glass cleaning, HVAC grill cleaning, and reporting of maintenance and safety concerns. A mandatory pre-proposal meeting is scheduled for November 10, 2026, at 10:00 a.m. at the facility. The response submission deadline is December 2, 2026, at 2:00 p.m., submitted electronically via the City's e-Procurement Portal at https://procurement.opengov.com/portal/newlondonct. The question submission deadline is November 16, 2026, at 2:00 p.m. The contract term is one year, renewable for up to three additional one-year periods for a maximum total term of four years. Cleaning services must be performed during after-hours periods (Monday-Thursday 5 a.m. to 9 p.m., Friday 5 a.m. to 8 p.m., Saturday-Sunday 7 a.m. to 5 p.m.), with the contractor responsible for obtaining keys and facility access.
Award will be made to the lowest responsible, qualified proposer based on net cost and city specifications. The City of New London applies a 15 percent local vendor preference, whereby a New London-based business will be considered the lowest proposer if its bid is within 15 percent of the low proposer and willing to accept the award at the low price; such businesses must provide documentation that all motor vehicles are registered in New London and property and motor vehicle taxes are current. The pricing proposal requires bidders to submit a monthly cleaning fee for the first year of contract as a single line item. The contractor must provide all labor, supervision, equipment, tools, and transportation; the City will supply standard cleaning chemicals, paper products, trash can liners, soaps, and other consumables. The contractor is responsible for reporting low inventory levels to the project manager. The contractor must obtain comprehensive insurance coverage including general liability ($2,000,000 each occurrence/$2,000,000 aggregate), comprehensive automobile liability ($1,000,000 any one accident), professional liability ($2,000,000 each occurrence), and excess/umbrella liability ($10,000,000 each occurrence), with the City named as additional insured. Workers' compensation insurance must comply with Connecticut statutory requirements. Bidders must submit required forms including Non-Collusion Affidavit, Affirmative Action Policy Statements, Equal Employment Opportunity certification, Vendor Registration Form, W-9, and Certification on Non-Segregated Facilities. Minimum qualifications documentation is limited to 20 digital pages and must demonstrate commercial janitorial service experience, trained personnel availability, commercial-grade equipment capability, documented cleaning procedures and quality control processes, safety and security commitment, after-hours service capability, and responsive communication history.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| MASTER_CITY_CONTRACT_2026.docx | DOCX document |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
For more information, please visit our online supplier portal, located at https://procurement.opengov.com/portal/newlondonct
City of New London
13 Masonic St.
New London, CT 06320
JANITORIAL SERVICES FOR COMMUNITY RECREATION CENTER
Project ID: 2027-05 CONL
RELEASE DATE: November 2, 2026
RESPONSE DEADLINE: December 2, 2026, 2:00 pm
Please refer to the project timeline in this document for all important deadlines.
#2027-05 CONL
Title: Janitorial Services for Community Recreation Center
Table Of Contents
1. Introduction
2. Submission of Proposals
3. Award
4. Other Requirements
5. Contract
6. Delivery
7. Saving Clause
8. Advertising
9. Rights
10. Scope of Work
11. Price Proposal
12. Vendor Submission Forms
Attachments:
A - MASTER CITY CONTRACT 2026
1. Introduction
1.1. Summary & Special Instructions
The City of New London (“City”) seeks proposals from qualified, fully licensed, and insured Janitorial contractors
(“Contractors”) to provide janitorial services (“Services”) for the New London Community Recreation Center (“NLCRC”) located at 1 Recreation Way, New London, CT 06320.
*Pre-proposal meeting is MANDATORY and will be held at the New London Community Recreation Center.
*Zoom link for the proposal opening is as follows:
Join Zoom Meeting https://us06web.zoom.us/j/87299166065?pwd=TCyRsTlUDxGKj823H11wDhbLOp9agM.1
Join and take notes https://us06web.zoom.us/j/87299166065?pwd=TCyRsTlUDxGKj823H11wDhbLOp9agM.1&mynotes=on
Meeting chat link https://us06web.zoom.us/launch/jc/87299166065
Meeting ID: 872 9916 6065
Passcode: 765670
One tap mobile
+13052241968,,87299166065#,,,,*765670# US
+13092053325,,87299166065#,,,,*765670# US
Join by SIP
• 87299166065@zoomcrc.com
Join instructions https://us06web.zoom.us/meetings/87299166065/invitations?signature=7H2CpjZKY1B63OHe3LkT3CedZo
GtzLZG8KPSi8Fwp6I
1.2. Timeline
Release Project Date: November 2, 2026
Pre-Proposal Meeting (Mandatory): November 10, 2026, 10:00am
1 Recreation Way, New London, CT 06320
Question Submission Deadline: November 16, 2026, 2:00pm
Response Submission Deadline: December 2, 2026, 2:00pm https://us06web.zoom.us/j/87299166065?pwd=TCyRsTlUDxGKj823H11wDhbLOp9agM.1 https://us06web.zoom.us/j/87299166065?pwd=TCyRsTlUDxGKj823H11wDhbLOp9agM.1&mynotes=on https://us06web.zoom.us/launch/jc/87299166065 mailto:87299166065@zoomcrc.com https://us06web.zoom.us/meetings/87299166065/invitations?signature=7H2CpjZKY1B63OHe3LkT3CedZoGtzLZG8KPSi8Fwp6I https://us06web.zoom.us/meetings/87299166065/invitations?signature=7H2CpjZKY1B63OHe3LkT3CedZoGtzLZG8KPSi8Fwp6I
2. Submission of Proposals
2.1. Response Submission
Submit Electronic Responses via the City of New London's e-Procurement Portal https://procurement.opengov.com/portal/newlondonct
2.2. Questions
Bidders shall submit all inquiries regarding this bid via the City of New London's e-Procurement Portal, located at https://procurement.opengov.com/portal/newlondonct. Please note the deadline for submitting inquiries. All answers to inquiries will be posted on the City of New London's e-Procurement Portal. Bidders may also click “Follow” on this bid to receive an email notification when answers are posted. It is the responsibility of the bidder to check the website for answers to inquiries.
2.3. Addenda Notification and Acknowledgement
Addenda Notification: Bidders are required to register for an account via the e-Procurement Portal hosted by OpenGov.
Once the bidder has completed registration, they will receive addenda notifications to their email by clicking “Follow” on this project. Ultimately, it is the sole responsibility of each bidder to periodically check the site for any addenda at https://procurement.opengov.com/portal/newlondonct
2.4. Submission of Proposals
All Invitation for Bids issued by the City of New London (City) will bind Proposers to the terms and conditions listed below, unless specified otherwise in any individual Invitation for Bids.
Incorporated by reference into this contract are the provisions of Article IV., Section 2-66 through 2-71 and Section 2-73 of the Code of Ordinances of the City of New London.
The contractor agrees to comply with the Code of Ordinances as they exist on the date of the contract and as they may be adopted or amended from time to time during the term of this contract and any amendments thereto.
1. Proposals must be submitted on forms supplied by the City of New London or in the format requested in the specifications. Telephone, facsimile or e-mail proposals will not be accepted in response to a Invitation for Bids.
2. The date and time proposals are to be opened are given in each Invitation for Bids issued. Proposals received after the specified date and time of the proposal opening given in each Invitation for Bids will not be considered.
3. Incomplete proposal forms may result in the rejection of the proposal. Amendments to proposals received by the
Purchasing Agent after the date and time specified for the proposal opening shall not be considered. Proposals shall be computer prepared, typewritten or handwritten in ink. Proposals submitted in pencil shall be rejected. A person duly authorized to sign proposals for the proposer shall sign all proposals. Unsigned proposals shall be rejected.
4. Conditional proposals are subject to rejection in whole or in part. A conditional proposal is defined as one that limits, modifies, expands or supplements any of the terms and conditions and/or specifications of the Invitation for Bids.
5. Alternate proposals will not be considered. An alternate Proposal is defined as one that is submitted in addition to the proposer’s primary response to the Invitation for Bids.
6. Prices shall include delivery and transportation charges fully prepaid by the Contractor to the destination specified in the Invitation for Bids and subject only to cash discount.
7. Pursuant to Sections 12-412 and 12-412(1) of the Connecticut General Statutes, the City of New London is exempt from the payment of excise, transportation and sales taxes imposed by the Federal Government and/or the State. Such taxes must not be included in the proposal prices.
https://procurement.opengov.com/portal/newlondonct
8. In the event of a discrepancy between the unit price and the extension, the unit price shall govern.
9. By its submission the Proposer represents that the proposal is not made in connection with any other Proposer submitting a proposal for the same commodity or commodities and is in all respects fair and without collusion or fraud.
10. All proposals will be opened virtually via OpenGov and ZOOM. The ZOOM link is Join Zoom Meeting https://us06web.zoom.us/j/87299166065?pwd=TCyRsTlUDxGKj823H11wDhbLOp9agM.1 Join and take notes https://us06web.zoom.us/j/87299166065?pwd=TCyRsTlUDxGKj823H11wDhbLOp9agM.1&mynotes=on Meeting chat link https://us06web.zoom.us/launch/jc/87299166065 Meeting ID: 872 9916 6065 Passcode: 765670 One tap mobile
+13052241968,,87299166065#,,,,*765670# US +13092053325,,87299166065#,,,,*765670# US Join by SIP •
87299166065@zoomcrc.com Join instructions https://us06web.zoom.us/meetings/87299166065/invitations?signature=7H2CpjZKY1B63OHe3LkT3CedZoGtzLZG8KPSi
8Fwp6I .
3. Award
1. Award of this contract will be made to the lowest responsible, qualified proposer and will be based on net cost and City specifications. The City of New London reserves the right to reject any and all bids or parts thereof, to waive any informality and to award this contract to other than the low proposer and to make multiple awards if deemed in the best interest of the City.
2. The City of New London allows a fifteen percent (15%) local vendor preference. A New London based business will be considered the lowest responsible proposer if it's proposal is within fifteen percent (15%) of the low proposer and it is willing to accept the award at the low proposal price. Any proposer claiming to be a New London based business must provide documentation that all of its motor vehicles are registered in New London and that payment of all of its property and motor vehicle taxes are current.
3. The City of New London may reject any bidder in default of any prior contract or guilty of misrepresentation or any bidder with a member of its firm in default or guilty of misrepresentation.
4. The Purchasing Agent may correct inaccurate awards resulting from clerical or administrative errors.
4. Other Requirements
1. The City has an employment preference goal that jobs be offered to local residents on public prevailing wage projects with thresholds great than $100,000 for renovation and $1,000,000 for new construction. For such projects, it is understood that contractors shall make a good faith effort to employ a participating workforce comprised of twenty-five
(25%) local residents of New London County, CT, with residents of the City of New London, CT getting a priority representing fifty percent (50%) of said participation, which will include twenty-five percent (25%) female and minority.
2. The City has an employee training preference goal that apprenticeship opportunities be made available for state licensed trades on public prevailing wage projects with thresholds greater than $100,000 for renovation and $1,000,000 for new construction. For such projects, it is understood that contractors shall make a good faith effort to employ a minimum of ten percent (10%) of the workforce per state licensed trade as apprentices and, of this number, a minimum of fifty percent (50) shall be in the first year of apprenticeship training.
5. Contract
1. The existence of a contract shall be determined in accordance with the requirements set forth above.
2. The Contractor shall not assign or otherwise dispose its contract or its right, title or interest, or its power to execute such contract to any other person, firm or corporation without the prior written consent of the City of New London.
3. Failure of a Contractor to deliver commodities or perform services as specified will constitute authority for the City of
New London to purchase these commodities or services on the open market. The contractor agrees to promptly reimburse the City of New London for excess cost of these purchases. The purchases will be deducted from the contracted quantities.
4. The Contractor agrees to hold the City of New London harmless from liability of any kind for the use of any copyrighted or uncopyrighted composition, secret process, patented or unpatented invention furnished or used in the performance of the Contract; Guarantee its products against defective material or workmanship; repair damages of any kind, for which it is responsible to the premises or equipment, to its own work or to the work of other contractors; obtain and pay for all licenses, permits, fees etc., and to give all notices and comply with all requirements of the City of New London, the State of Connecticut and the U.S. Government.
5.
The Contractor shall procure and maintain at their own expense, insurance of the types specified below, and in the amounts, as set forth herein. All insurance shall be carried with insurers authorized to do business in the State of Connecticut.
Certificates of Insurance and/or actual policy and endorsement copies that are satisfactory to the City shall be filed in triplicate with the City before operations are begun and shall be endorsed to name the City of New London as Additional
Insured on a primary and non-contributory basis per contract to all policies except Workers’ Compensation. The City expressly retains the right via endorsement to recover and/or subrogate for any and all damages caused by or resulting from the products or work of the Contractor or subcontractors on all policies, excluding Workers’ Compensation and
Professional Liability. All policies shall be endorsed to include a Waiver of Subrogation in favor of the City of New London and shall contain a clause granting at least thirty (30) days prior written notice to the City of New London of intent to affect cancellation, non-renewal, or other material change which may have an adverse effect on the policies. The Contractor shall defend, indemnify, and hold the City of New London harmless from and against any claims that arise from the Work and
Project to the fullest extent permitted by law.
Insurance shall be in such forms as will protect the Contractor from all claims and liability for damages for bodily and personal injury, including accidental death, and for property damage, which may arise from operations under the Contract, whether such operations be by themselves, their subcontractors, or by anyone directly or indirectly employed or engaged by them.
The following types of insurance shall be provided before starting and until final completion and acceptance of the Work and expiration of the guarantee period provided for in the Agreement.
A. Liability Insurance: Minimum Coverage and Limits.
The combined single limit of liability as respects bodily injury, personal injury, and property damage liability shall be as follows:
Comprehensive General Liability
Each Occurrence: $2,000,000
Aggregate: $2,000,000
Products/Completed Operations
Aggregate: $1,000,000
Comprehensive Automobile Liability (including owned, borrowed, hired and non-owned)
Any One Accident: $1,000,000
Professional Liability
Each Occurrence: $2,000,000
Excess/Umbrella Liability
Each Occurrence: $10,000,000
B. Workmen’s Compensation Insurance and Employer’s Liability Insurance.
The Contractor shall procure and maintain at his own expense, worker’s compensation insurance as required by the appropriate worker’s compensation law or act. The policy shall be written in accordance with the statutory provisions of the State of Connecticut, and shall include a broad form “all states” endorsement in the event the operations require any interstate involvement as respects employers-employee relationship.
WC Statutory Limits
Employers’ Liability Each Accident $1,000,000
Employers’ Liability Disease Each Employee $1,000,000
Employers’ Liability Disease Policy Limit $1,000,000
C. Builder’s Risk Insurance, including coverage for damages to any existing buildings or contents, that shall remain in-force at all times during the contract at replacement cost.
D. Property Damage Insurance for operations and completed operations and Contractor’s Protective Property Damage
Insurance, each including coverage for injury to or destruction of wires or pipes and similar property and appurtenant apparatus and the collapse of or structural injury to any building or structure except those on which work under the
Contract is being done. Blasting and explosion coverage shall be obtained if there is a need for blasting under the
Contract, and no blasting shall be performed until such insurance has been secured.
The Contractor must require that all subcontractors, agents, and assigns procure and maintain insurance protection comparable to that required of the Contractor including additional insured status and waiver of subrogation requirements. The Contractor shall not commence Work under the Contract until all insurance required has been procured and approved by the City, nor shall the Contractor allow any of its subcontractors to commence Work until comparable insurance has been procured and approved by the City. Notwithstanding the foregoing, Contractor shall be liable for the actions and inactions of subcontractors who perform Work pursuant to this Contract and subsequent contracts.
The Contractor shall, at its own expense, assume all responsibility for equipment and other property to be installed until such equipment or other property is approved and accepted by the City. The Contractor shall also assume full responsibility and liability, including general property insurance coverage, for them and their employees’ own tools and equipment as well as for those tools and equipment of their subcontractors and their employees.
Any of the above coverages written on a claims made form shall have an Extended Reporting period of three years from the termination of the contract. Renewal certificates must be furnished by the Contractor prior to the expiration date of any of the initial insurances. No insurance required or furnished hereunder shall in any way relieve the Contractor of or diminish any of his responsibilities, obligations, and liabilities under the Contract.
6. Notwithstanding any provision or language in this contract to the contrary, the Mayor may, without cause, terminate this contract for the City’s convenience upon approval by the City Council, whenever he/she determines that such termination is in the best interest of the City of New London. Any such termination shall be effected by delivery to the Contractor of a written notice of termination. The notice of termination shall be sent by registered mail to the Contractor address furnished to the City of New London for purposes of correspondence or by hand delivery. Upon receipt of such notice, the
Contractor shall both Immediately discontinue all services affected (unless the notice directs otherwise) and deliver to the
City of New London all data, drawings, specifications, reports, estimates, summaries, and such other information and materials as may have been accumulated by the Contractor in performing its duties under this contract, whether completed or in progress. All such documents, information and materials shall become the property of the City of New
London. In the event of such termination, the contractor shall be entitled to reasonable compensation as determined by the Mayor, however, no compensation for lost profits shall be allowed.
6. Delivery
1. All products and equipment delivered must be new unless otherwise stated in the proposal specifications.
2. All deliveries will be to the locations specified by the City of New London. The City of New London does not have a loading dock therefore all Contractors will be responsible for inside delivery without assistance from City of New London personnel.
3. Payment terms are net 45 days after receipt of goods or invoice, whichever is later, unless otherwise specified.
4. Charges against a Contractor shall be deducted from current obligations. Money paid to the City of New London shall be payable to the Treasurer, City of New London.
7. Saving Clause
The Contractor shall not be liable for losses or delays in the fulfillment of the terms of the contract due to wars, acts of public enemies, strikes, fires, floods, acts of God or any other acts not within the control of or reasonably prevented by the
Contractor. The contractor will give written notice of the cause and probable duration of any such delay.
8. Advertising
Contractors may not reference sales to the City of New London for advertising and promotional purposes without prior approval of the City of New London.
9. Rights
1. The City of New London has sole and exclusive right and title to all printed material produced for the City of New
London and the Contractor shall not copyright the printed matter produced under this contract.
2. The Contractor assigns to the City of New London all rights, title and interests in and to all causes of action it may have under Section 4 of the Clayton Act, 15 USC 15, or under Chapter 624 of the Connecticut General Statutes. This assignment occurs when the contractor is awarded the contract.
3. The Contractor agrees that it is in compliance with all applicable federal, state and local regulations, including but not limited to Connecticut General Statutes Section 7-148i. The Contractor also agrees that it will hold the City of New
London harmless and indemnify the City of New London from any action which may arise out of any act by the Contractor concerning lack of compliance with these laws and regulations. All purchases will be in compliance with Sections 22a-194 to 22a-194g of the Connecticut General Statutes related to product packaging.
4. This contract is subject to the provisions of Executive Order Number Three of Governor Thomas J. Meskill promulgated
June 16, 1971, the provision of Executive Order Number Seventeen of Governor Thomas J. Meskill promulgated February
15, 1973 and Section 16 of Public Act 91-58, nondiscrimination regarding sexual orientation, and the provisions of
Executive Order No. Sixteen of Governor John G. Rowland promulgated August 4, 1999 regarding Violence in the
Workplace Prevention Policy.
10. Scope of Work
10.1. Janitorial Services Scope of Work
The City of New London (“City”) seeks proposals from qualified, fully licensed, and insured Janitorial contractors (“Contractors”) to provide janitorial services (“Services”) for the New London Community
Recreation Center (“NLCRC”) located at 1 Recreation Way, New London, CT 06320.
The NLCRC is a 59,000-square-foot facility designed to accommodate a diverse range of activities, programs, and services. The facility features 15 rooms with varying sizes and functions, ranging from a small conference room and a commercial kitchen to a two-court gymnasium and an Olympic-sized swimming pool.
In addition to its multipurpose spaces and recreational amenities, the NLCRC includes nine unisex bathrooms equipped with showers to support the needs of facility users. The combination of meeting spaces, food preparation facilities, athletic areas, and aquatic amenities makes the NLCRC a versatile facility capable of supporting a broad range of community, recreational, and programmatic needs.
The Contractor shall provide all labor, supervision, equipment, tools, transportation, and other resources necessary to perform janitorial services in a professional and workmanlike manner.
NLCRC will provide standard cleaning chemicals, paper products, trash can liners, soaps, and other consumable supplies unless otherwise specified in the final contract documents or the project manager. The Contractor shall be responsible for reporting low inventory levels to the project manager in a timely manner.
Services may include, but are not limited to:
• Routine janitorial cleaning
• Restroom sanitation and disinfection
• Locker room and shower cleaning, sanitation and disinfection; including weekly pressure washing
• Kitchen cleaning
• Carpet vacuuming and spot cleaning
• Hard-floor cleaning and maintenance; including monthly machine scrubbing
• Cob webbing/Dusting
• Interior glass cleaning
• Cleaning of HVAC return and supply grills
• Reporting maintenance and safety concerns observed during service activities
Daily Cleaning Requirements
The Contractor shall perform the following tasks during each scheduled service visit:
A. Waste Removal
• Waste produced from Contractor’s cleaning should be disposed of in the loading dock garbage bins
B. Restrooms, Showers, and Locker Rooms
• Clean, disinfect, deodorize, and sanitize all restroom facilities.
• Clean and disinfect:
o Toilets o Urinals o Sinks/Countertops o Mirrors o Partitions o Dispensers o Fixtures o Door handles o Shower stalls o Drains o Benches o Lockers
• Restock supplies including:
o Toilet paper o Paper towels o Hand soap o Seat covers o Other District-approved consumables
• Kitchen o Clean and sanitize:
▪ Sinks
▪ Countertops
▪ Tables
▪ Appliance exteriors
▪ Cabinet handles
▪ High-touch surface
• Floors o Sweep and damp mop hard-surface floors.
o Spot clean visible stains and spills.
o Vacuum rugs and entrance mats.
• General Cleaning o Dust and wipe accessible horizontal surfaces.
o Remove cobwebs, dust, insects, and debris from accessible areas.
• Reporting o Report observed maintenance or safety issues including:
▪ Water leaks
▪ Spills
▪ Damaged building components
▪ Pest activity
▪ Lighting failures
▪ Security concerns
Weekly Cleaning Requirements
The Contractor shall perform the following services at least once per week unless otherwise directed by NLCRC:
• Detail dust furniture, file cabinets, ledges, chair rails, accessible vents, and baseboards.
• Clean lobby furniture.
• Thoroughly mop or machine scrub designated hard-floor surfaces.
• Spot clean carpet stains and entrance matting.
• Polish approved stainless-steel surfaces and fixtures.
• Review inventory levels and notify NLCRC of replenishment needs.
Floor Care Requirements
The Contractor shall utilize commercial-grade equipment and approved cleaning methods appropriate for the flooring surface.
Services include:
• Vacuuming carpets and entry mats.
• Sweeping, mopping, and disinfecting hard-surface floors.
• Cleaning of:
o Tile (Porcelain, Ceramic, Slate) o VCT (Vinyl Composition Tile) o Sealed concrete o Laminate flooring o Hard wood flooring
• Placement of wet-floor signs and implementation of appropriate safety precautions during all floor maintenance activities.
Restroom Sanitation Standards
All restrooms, showers, and locker rooms shall be maintained in a clean, sanitary, odor-free condition.
Special attention shall be given to:
• Toilets and urinals
• Sinks and countertops
• Partitions
• Mirrors
• Floors and drains
• Shower stalls
• Benches
• Dispensers
• Door handles
• Other high-touch surfaces
Facilities shall be disinfected and restocked during each scheduled service visit using the cleaning products provided and appropriate sanitation procedures.
Staffing and Supervision
The Contractor shall provide qualified personnel capable of performing all required services safely and efficiently.
The Contractor shall designate a supervisor or account manager who will:
• Serve as the primary point of contact for NLCRC.
• Monitor employee performance.
• Conduct quality inspections.
• Coordinate staffing and schedules.
• Address service concerns.
• Ensure contract compliance.
Unless otherwise approved, cleaning services shall be performed during after-hours periods to minimize disruption to the Center’s operations.
Operating hours for the Center are as follows:
o M-Thurs – 5a-9p o Friday – 5a-8p o Sat-Sunday – 7a-5p
The selected Contractor will be given keys to access the building.
Safety, Security, and Compliance
The Contractor shall:
• Comply with all applicable federal, state, and local regulations.
• Comply with all NLCRC safety policies and procedures.
• Maintain Safety Data Sheets (SDS) for cleaning chemicals.
• Provide and require appropriate Personal Protective Equipment (PPE).
• Secure all keys, access devices, and facility information.
• Ensure personnel follow District access and security procedures.
• Immediately report:
o Accidents o Injuries o Property damage o Security incidents o Unsafe conditions
Quality Assurance
The Contractor shall implement and maintain a quality control program that includes:
• Routine inspections
• Supervisor checklists
• Deficiency tracking
• Corrective action procedures
• Follow-up inspections
• Ongoing communication with the NLCRC Contract Administrator
The Contractor shall promptly address service deficiencies and take corrective action as required.
Exclusions
The following services are excluded from this contract unless specifically requested by NLCRC and authorized in writing:
• Hazardous material cleanup
• Biohazard remediation
• Mold remediation
• Pest control services
• Exterior pressure washing
• Major post-construction cleanup
• Industrial specialty cleaning
• Plumbing repairs
• Electrical work
• HVAC maintenance
• Building system repairs or maintenance
Minimum Contractor Qualifications
Upload documentation to demonstrate the following in the "Vendor Submission Forms" section. Please limit response to no more than 20 digital pages.
Bidders shall demonstrate the following qualifications:
• Experience providing commercial janitorial services in offices, operations, warehouses, breakrooms, restrooms, locker rooms, and support facilities.
• Availability of trained personnel and qualified supervisory staff.
• Ability to provide commercial-grade cleaning equipment.
• Documented cleaning procedures and quality control processes.
• Demonstrated commitment to safety and security.
• Ability to perform services during after-hours schedules.
• Proven record of responsive communication and customer service.
Performance Expectations
The City expects the selected Contractor to deliver services based on the following principles:
• Consistency
• Accountability
• Professionalism
• Safety
• Quality workmanship
• Responsive communication
• Timely issue resolution
The Contractor shall maintain facilities in a clean, sanitary, and presentable condition at all times throughout the term of the contract.
Term of Contract
The initial term of this Contract shall be one (1) year commencing on the effective date. The Contract may be renewed for up to three (3) additional one-year terms, subject to mutual agreement of the parties and any applicable renewal procedures. The total Contract term shall not exceed four (4) years, including all renewals.
11. Price Proposal
JANITORIAL SERVICES
Line Item Description Quantity Unit of
Measure
Unit Cost Total
1 Monthly cleaning fee for first year of contract
1 Monthly
TOTAL
12. Vendor Submission Forms
1. Non Collusion Affidavit of Prime Bidder *
Please download the below documents, complete, and upload.
• Non_Collusion-_Prime_Bidder...
*Response required
2. Affirmative Action Policy Statements*
Please download the below documents, complete, and upload.
• Affirmative_Action.pdf
*Response required
3. Certification of Bidder Regarding Equal Employment Opportunity*
Please download the below documents, complete, and upload.
• EEO_Cert.pdf
*Response required
4. Vendor Registration Form*
Please download the below documents, complete, and upload.
• Vendor_Registration_Form.docx
*Response required
5. W-9*
Please download the below documents, complete, and upload.
• Federal_W-9_Form_2024.docx
*Response required
6. Certification on Non Segregated Facilities*
This Bidder certifies that he does not maintain or provide his employees any segregated facilities at any of his establishments, and that he does not permit his employees to perform their services at any location, under his control, where segregated facilities are maintained. The Bidder certifies further that he will not maintain or provide for his employees any segregated facilities at any of his establishments, and that he will not permit his employees to perform their services at any locations, under his control, where segregated facilities are maintained. The Bidder agrees that a breach of his certification will be a violation of the Equal Opportunity clause and any Contract resulting from acceptance of this Bid. As used in this certification, the term "segregated facilities" means any waiting rooms, work areas, restrooms and washrooms, restaurants and other eating areas, timeclocks, locker rooms and other storage or dressing areas, parking lots, drinking fountains, recreation or entertainment areas, transportation, and housing facilities provided for employees which are segregated by explicit directive or are, in fact, segregated on the basis of race, color, religion or https://government-project.s3.us-west-2.amazonaws.com/179072/f801ff58-a3a5-422d-9aeb-94332d9c3dbe_Non_Collusion-_Prime_Bidder.pdf https://government-project.s3.us-west-2.amazonaws.com/179072/1932f320-823e-49fc-b128-deb35f4465d9_Affirmative_Action.pdf https://government-project.s3.us-west-2.amazonaws.com/179072/7e3a0915-e43b-4b93-89c0-49d581318c54_EEO_Cert.pdf https://government-project.s3.us-west-2.amazonaws.com/179072/b9e3d0b9-65f4-45db-b7ae-10ea68aacb73_Vendor_Registration_Form.docx https://government-project.s3.us-west-2.amazonaws.com/179072/dba7fe0c-0f3b-41a3-9c5e-a7b7c57d8259_Federal_W-9_Form_2024.docx national origin, because of habit, local custom or otherwise. The Bidder agrees that (except where he has obtained identical certification from proposed Subcontractors for specific time periods) he will obtain identical certifications from proposed Subcontractors prior to the award of Subcontracts exceeding $10,000 which are not exempt form the provisions of the Equal Opportunity clause; that he will retain such certifications in his files; and that he will forward the following notice to such proposed subcontractors (except where the proposed subcontractors have already submitted identical certifications for the specific time periods):
“Notice to prospective subcontractors of requirements for non-segregated facilities. A certification of non-segregated facilities must be submitted prior to the award of a subcontract exceeding the Equal Opportunity Clause. The certification may be submitted either for each subcontract or for all subcontracts during a period (i.e. quarterly, semi-annually, or annually).
Note: The penalty for making false statements in offers is prescribed in 18 U.S.C. Paragraph 1001.
☐ Please confirm
*Response required
7. Additional Information - upload any information pertinent to meet the minimum contractor qualifications from the scope of work.
| 1. Introduction |
| 1.1. Summary & Special Instructions |
| 1.2. Timeline |
| 2. Submission of Proposals |
| 2.1. Response Submission |
| 2.2. Questions |
| 2.3. Addenda Notification and Acknowledgement |
| 2.4. Submission of Proposals |
| 3. Award |
| 4. Other Requirements |
| 5. Contract |
| 6. Delivery |
| 7. Saving Clause |
| 8. Advertising |
| 9. Rights |
| 10. Scope of Work |
| 10.1. Janitorial Services Scope of Work |
| 11. Price Proposal |
| 12. Vendor Submission Forms |
| 1. Non Collusion Affidavit of Prime Bidder * |
| 2. Affirmative Action Policy Statements* |
| 3. Certification of Bidder Regarding Equal Employment Opportunity* |
| 4. Vendor Registration Form* |
| 5. W-9* |
| 6. Certification on Non Segregated Facilities* |
| 7. Additional Information - upload any information pertinent to meet the minimum contractor qualifications from the scope of work. |
File details come from the government source that posted it. Updated .