J and A Impact Rev 5 final_Redacted.pdf

Approver Initial: ___________

SECTION I: Introduction

The Transportation Security Administration (TSA), Information Technology (IT) and Contracting and Procurement (C&P) Offices intend to modify the TSA IT Management, Performance Analysis, and Collaborative Technologies (IMPACT) Task Order (TO) (HSHQDC-13-D-E2095/70T03018F2BCIO660). The prospective modification will increase the value of the task order to obtain an increased level of services that are within the current technical scope of the existing effort. The increased services are required as a result of changes to TSA workload, priorities, and programs that have occurred after the current task order was awarded.

The Contracting and Procurement tracking number is JA-2019-03-0410.

SECTION II: Description of Action Being Approved

TSA requires an increase in mission critical IT support, such as the quantity of IT systems maintained, the locations to be maintained, and the working hours supported. The increased mission support levels are within the scope of the current IMPACT Task Order, 70T03018F2BCIO660. However, the total IMPACT task order value must be increased to support the new operational support levels. The proposed modification will increase the IMPACT TO ceiling by $13,500,000. The total IMPACT TO value will be increased from $188,974,255 to $202,474,255. The period of performance for the IMPACT TO will remain unchanged. The period of performance is scheduled to end on September 26, 2021, if all optional periods are exercised.

SECTION III: Description of Supplies or Services The IMPACT TO provides technical infrastructure support for the TSA. The support provided includes engineering, security, and Operation and Maintenance (O&M) activities for the information technology at TSA Headquarters and TSA’s field locations. To perform these support activities, the IMPACT contractor provides cleared individuals that are granted administrative rights so that they can test and configure information technology equipment. These services must be compliant with all Federal security laws and TSA IT system directives. In addition to mission critical support and cleared personnel, the task order also provides after hours support to minimize the impact of IT service downtime.

The major areas of support that this task order provides are:

1. Infrastructure Services (Active Directory, Email, SharePoint, Patching, Security)

2. Engineering Services for integration projects

3. End Point Solutions & Services (Client Image, VTC, printers, copiers, Moves/adds/changes)

4. Network (TSANet, DHSOneNet, voice, video, and other Circuits)

5. Help Desk (Help Desk Services supporting all TSA locations)

6. Voice Communications

7. Application Infrastructure Support and Testing for Mission Applications

The increased operational support to be provided as a result of this ceiling increase, includes:

(1) increased site support requirements

(2) additional training facility support);

(3) support for additional system infrastructure;

(4) increased hours of IT help desk;

FAR Part 16 Justification

Exception to Fair Opportunity

SECTION IV: Identification of the Limited Source Consideration Rationale

FAR 16.505 (b)(2)(i)(A) The agency need for the supplies or services is so urgent that providing a fair opportunity would result in unacceptable delays.

FAR 16.505 (b)(2)(i)(B) Only one awardee is capable of providing the supplies or services required at the level of quality required because the supplies or services ordered are unique or highly specialized

FAR 16.505 (b)(2)(i)(C) The order must be issued on a sole-source basis in the interest of economy and efficiency because it is a logical follow-on to an order already issued under the contract, provided that all awardees were given a fair opportunity to be considered for the original order

FAR 16.505 (b)(2)(i)(D) It is necessary to place an order to satisfy a minimum guarantee

FAR 16.505 (b)(2)(i)(E) For orders exceeding the simplified acquisition threshold, a statute expressly authorizes that the purchase can be made from a specified source.

Original Order Number: TSA Task Order Number: 70TO3018F2BCIO660 Under DHS IDIQ HSHQDC-13-D-E2095

SECTION V: Description of Fair Opportunity Exception Rationale

The TSA must raise the ceiling of the current task order non-competitively to reduce the duplication of administrative services and seek economic efficiencies. A new and separate competition would be both mission and cost prohibitive as there are no economic benefits from duplicative service providers. In August of 2018, TSA offered a fair opportunity to Eagle II DHS Strategic Sourcing Vehicle contract holders. As a result of that competition, the TSA awarded the IMPACT task order. The services provided as a result of this J&A are within the same scope of the previously competed IMPACT task order. However, the current funding ceiling of IMPACT needs to be increased to accommodate the new level of effort required to support TSA’s IT operations.

The most cost effective approach to acquire these additional services is to leverage the economic benefits of the existing IMPACT task order. The TSA Transformation Initiative instituted business rules in HCM Policy 500-1 that aimed to eliminate redundant functions across the TSA IT System. Modifying the existing IMPACT task order to increase its ceiling amount coincides with DHS Policy 500-1 by eliminating duplicative and conflicting processes. For example, duplicative processes for user administration and service call routing would inevitably increase the response times for service calls and decrease the level of mission effectiveness for TSA’s IT System Users. The addition of a second contractor would also require the Government to resolve coordination issues between the redundant contractors.

In support of the rationale provided above, there are several cost effective reasons to utilizing the existing IMPACT task order as compared to issuing a new task order. Those reasons are:

1. Administrative: A review of the proposed needs identified similarities in the requirements and was determined to be within the technical scope of the IMPACT TO. The performance requirements are identical as is the work breakdown, administrative, clearance, and reporting requirements. As such, administrative efficiencies can be realized as a result of utilizing the existing task order for these services.

2. Economic: By utilizing the IMPACT TO, the Government will be able to realize substantial economic efficiencies.

Engineering Change Requests (ECRs) and Special Project Installation Moves Adds and Changes (SPIMACs) have a significant learning curve for any contractor to execute as they require specialized knowledge of the Agency’s operations. Combined with the high learning curve, these functions are also surge functions that require immediate action. The current task order is staffed efficiently for both normal and surge operations. Not utilizing this existing vehicle could result in significant delays to provide information technology equipment, which in turn impacts TSA’s ability to execute its mission.

3. IT System Architecture Consolidation (ECR) (CLINs 10005,20005) – The projected requirement has increased from the original projections for these services. The additional services provided by these two CLINs will support the de-installation of existing system architecture and the creation of new information technology systems.

4. IT System Ad-Hoc Configuration (SPIMAC) (CLINs 10006,20006) – The projected requirement has increased from the original projections. Special Project Installation Moves Adds and Changes are executed frequently to accomplish moves or changes greater than a simple one-person move. These include setting up new sites using the pre-established standards, moving the infrastructure and users from one location to another and commissioning the new location.

5. Field Technician Support (CLINs 00004,10004,20004) – Additional on-site field service technician support for the newly opened Charleston, SC Training facility as a result of the large increase in TSA students that will undergo training at this facility. The facility is an extension of the TSA Academy at the Federal Law Enforcement Training Center Glynco, GA.

6. Human Capital IT (ECR) (CLINs 10005 or new) – Engineering is required for the integration of the Human Capital data warehouse into the TSA environment, including identity management and security accreditation. The additional effort will support the build out of the networking infrastructure in Data Center 1 (DC1) and the incorporation of the Human Capital integrated data warehouse.

Given these major considerations, it is neither administratively efficient nor cost effective to seek these infrastructure services through vendors other than the one currently providing these services to all of TSA. A single source modification to increase the ceiling of IMPACT is the only logical course of action as it is both cost effective and in the best interest of the government.

Service/CLIN Scope Estimated Annual

IMPACT Cost

OY1

Estimated Annual IMPACT

Cost OY2

Total Estimated Cost

ECR 1005,2005 Engineering for new HQ consolidation

SPIMAC

1006,2006

HQ Moves, adds, changes and overlap of services

O&M 1004,2004

Field Tech, FLETC Charleston, SC

ECR

1005,2005

Human Capital IT system integration engineering

$13,500,000

SECTION VI: Contracting Officer’s Determination that the Order Represents the Best Value

The Contracting Officer will determine that the pricing of this increase is fair and reasonable before the contractor is authorized to incur any expense toward supporting the proposed requirements. The pricing obtained will also be subject to the pricing previously negotiated via the DHS Eagle II vehicle. Furthermore, each additional ad hoc tasking within this increased ceiling will be reviewed and contractually agreed upon before the work is authorized.

SECTION VII: Market Research Description Under DHS Directive 060-01 (Development and Use Of Strategic Sourcing Contract Vehicles; Directive Number: 060-01, Revision Number: 00 Issue Date: 8/24/2012), DHS Components use strategic sourcing contract vehicles when purchasing supplies or services. All DHS strategic sourcing vehicles (SSV) are mandatory for use unless the procurement qualifies for an exception or the CPO specifically designates the vehicle as non-mandatory. This eliminates redundant acquisitions and leverages buying power to achieve the lowest price possible. TSA is mandated to use these vehicles and the IMPACT TO was awarded under a DHS SSV.

The IMPACT TO was awarded under this strategic sourcing vehicle, which resulted in multiple Offerors submitting proposals for TSA’s consideration. It is in the interest of economy and efficiency for the Government to award this task order ceiling increase on a sole-source basis to the current IMPACT contractor as a logical follow-on.

SECTION VIII: Actions Taken to Remove Barriers to Competition

TSA will re-compete the IMPACT TO prior to its expiration in September 26, 2021. TSA IT is currently conducting a strategic analysis of the current and future IT service requirements. TSA also forecasts the continued migration of IT to cloud based services resulting in a predicted decrease in the need for centralized IT service contracts. This technology shift will decrease TSA’s reliance in general on dedicated on-site IT support.

(end Justification and Approval)