JA_Redacted.pdf

This Justification for a Sole Source Award document is for the Department of Veterans Affairs (VA) to renew annual maintenance and technical support for Gimmal Physical software licenses. The contract is a firm fixed price for a 12-month base period with three 12-month option periods, covering commercial off-the-shelf perpetual software licenses for the VA's Records Center and Vault (RCV) facility. The software supports tracking and managing 1.8 million physical warehouse record boxes, with capabilities including file transfer using untethered android hand-held scanners and Wi-Fi connection.

The VA determined Gimmal is the only provider capable of delivering the required software updates, patches, and technical support due to their proprietary source code. Market research was conducted through NASA SEWP and GSA Advantage, which identified 35 potential contract holders but no alternative sources with direct access to Gimmal's source code. A Request for Information posted on May 5, 2025, yielded no acceptable alternative contractors. The VA concludes that switching to alternate software would cost over $750,000 and take approximately two years, making the sole source award with Gimmal the most efficient solution for maintaining the agency's current operational capabilities.