JA - Redacted 7.1.26_Redacted.pdf

This is a Justification for an Exception to Fair Opportunity document submitted by the Department of Veterans Affairs (VA) for a contract ceiling increase to an existing firm-fixed-price indefinite-delivery indefinite-quantity (IDIQ) contract.

The proposed action requests a ceiling increase to contract 36C10A24D0003, originally awarded to Barton Rogers Group LLC (a Veteran-Owned Small Business) on September 25, 2024, for the National Cemetery Administration (NCA) Gravesite Kiosk Location Modernization program. The contract covers design, installation, and maintenance of End of Life Kiosks at up to 116 VA National Cemeteries across the continental United States, outside the continental United States, and Puerto Rico. The original contract contemplated delivery and installation of 56 kiosks (5 in the first ordering period, 12 in the second period, and 13 each in periods 3-5). However, the VA identified a requirement to replace all 103 existing kiosks to ensure compliance with Information and Communication Technology (ICT) Accessibility Section 508 Standards, effective January 18, 2018. To date, Barton Rogers has replaced 9 kiosks with 508-compliant units. The ceiling increase is required to accelerate installation of the remaining 47 kiosks. Market research conducted in March 2026 identified two other 508-compliant kiosk providers (DynaTouch and ReliaSource, Inc.), but neither can connect to VA-developed software or GFE or meet VA facility configuration requirements. Only Barton Rogers possesses the necessary freestanding and through-the-wall kiosk capability meeting both VA facility and 508 compliance requirements. The acquisition is authorized under 38 U.S.C. 8127(c) (Veterans First Contracting Program) for VOSB direct contracting, falls below the $5,000,000 threshold, and is determined to be at fair and reasonable pricing based on historical comparison analysis.