J-3 Customer Satisfaction Survey.docx
DOCX document 13 KB Posted
- Attached to
- Janitorial Services Boise, ID
- Solicitation number
- 697DCK22R00111
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Other files
| File | Type | Posted |
|---|---|---|
| 697DCK-22-R-00111 amendment 0002.pdf | ||
| J-1A SOW Boise FSOD Janitorial and Lvl 2 08-02-22.pdf | ||
| 697DCK-22-R-00111 Amendment 0001.pdf | ||
| Answers to Vendor Questions.docx | DOCX document | |
| 697DCK-22-R-00111.pdf | ||
| J-4 Level 2 Checklist - BOI Janitorial.xlsx | XLSX spreadsheet | |
| J-2 WD 2015-5503 Rev16 03-15-22.pdf | ||
| Site visit registration and procurement schedule.docx | DOCX document | |
| J-1 SOW Boise FSOD Janitorial and Lvl 2 04-26-22.pdf | ||
| J-5- Contractor Staffing Access Questionnaire.docx | DOCX document | |
| J-6 Contractor Letter COVID 19.pdf |
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Text version
FAA RFP # 697DCK-22-R-00111 Janitorial Services Boise Performance Customer Satisfaction Survey Date: 07/11/2022
_________________________ (Contractor Name) is submitting a proposal on a Federal Aviation Administration solicitation and provided your name as a customer reference. Part of our evaluations process requires information on the firm’s past performance. Your input is important to us. Please return by 5pm Monday, August 1 for inclusion of this evaluation. Your assistance is greatly appreciated.
Please rate your current level of satisfaction with the overall service performance of this contractor:
______Excellent (5) ______Very Good (4) ______Good (3) ______Needs Improvement (2)
______Unacceptable (1)
Comments: ______________________________________________________________________
How quickly does this contractor respond to your needs, requests, or complaints?
______Excellent (5) ______Very Good (4) ______Good (3) ______Needs Improvement (2)
______Unacceptable (1)
Comments: ______________________________________________________________________
How would you rate the problem solving capabilities and follow-up of this contractor’s Operations Management?
______Excellent (5) ______Very Good (4) ______Good (3) ______Needs Improvement (2)
______Unacceptable (1)
Comments: ______________________________________________________________________
Would you be pleased to see this contractor awarded another contract at your facility for the same service?
_______Yes _______ No
Comments: ______________________________________________________________________
Organization Name: ________________________________________ Date: __________________
Contact: _________________________________________________
Phone #: ________________________________________________
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