Intent_to_Single_Source_for_Priority_Dispatch_Systems.pdf

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Attached to
Intent to Single Source for Priority Dispatch Systems
Solicitation number
26-X-01161
Issued by
Hillsborough County, Florida

About this file

This is an Intent to Single Source document issued by the City of Tampa, Florida, specifically for the Technology & Innovation department. Tampa Fire Rescue seeks to procure the QPR service from Priority Dispatch, a quality assurance service designed to monitor and evaluate 911 emergency dispatch calls for medical emergencies. The service will be fully virtual with no on-site personnel requirements. The system assists in processing and triaging emergency medical calls while ensuring that Tampa Fire 911 dispatchers adhere to Priority Dispatch protocols. The prospective vendor must be an authorized manufacturer's distributor or dealer capable of providing the quoted product along with warranty service, maintenance, and repairs as needed.

The single-source procurement approach indicates that Priority Dispatch has been identified as the sole capable provider of this specialized service for Tampa Fire Rescue's operations. Interested vendors must demonstrate their status as authorized vendors for the Priority Dispatch product and service offering. The contract opportunity, identified as 26-X-01161, is managed by Lewina Woodard, Procurement Analyst, located at 2555 E. Hanna Ave, Tampa, FL 33610, with contact information available at (813) 274-8354. Additional information and vendor response submissions can be accessed through the City of Tampa's online supplier portal at https://procurement.opengov.com/portal/cityoftampa.

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For more information, please visit our online supplier portal, located at https://procurement.opengov.com/portal/cityoftampa

City of Tampa

INTENT TO SINGLE SOURCE (ISS) FOR

Intent to Single Source for Priority Dispatch Systems

26-X-01161

Technology & Innovation

Lewina Woodard, Procurement Analyst

2555 E. Hanna Ave

Tampa, FL 33610

Phone: (813) 274-8354

Table Of Contents

1. Summary

2. Background

3. Specifications

4. Vendor Response

1. Summary

Tampa Fire Rescue utilizes a Priority Dispatch system today to help process and triage 911 calls for emergency medical calls in the city. The QPR service from Priority Dispatch is meant to help provide quality assurance for Tampa Fire 911 dispatchers, listening to emergency calls and ensuring that they are following the protocols as defined by Priority Dispatch. This is a service that Tampa Fire is asking to receive and will be fully virtual with no personnel on site.

2. Background

Tampa Fire Rescue has been utilizing a Priority Dispatch system to help process and triage 911 calls for emergency medical calls in the city.

3. Specifications

3.1. Additional Specifications

The prospective bidder must be an authorized manufacturer's distributor or dealer who can quote the product and also provide warranty service, maintenance or repairs if and when requested for the quoted product provided to the City.

4. Vendor Response

1. Are you able to provide the requested goods or services as described in the requirements of this Intent to Single

Source?*

☐ Yes

☐ No

*Response required

When equals "Yes"

1.1. Please upload documentation that you are an authorized vendor for this product/service.*

*Response required

1. Summary
2. Background
3. Specifications
3.1. Additional Specifications
4. Vendor Response
1. Are you able to provide the requested goods or services as described in the requirements of this Intent to Single Source?*
1.1. Please upload documentation that you are an authorized vendor for this product/service.*

File details come from the government source that posted it. Updated .