INT RFP Template Att D(2) Ref Ck Form~1.docx
DOCX document 33 KB Posted
- Attached to
- OED is seeking to contract with a provider of a comprehensive online learning library of modern e-l
- Solicitation number
- S-47100-00010186
- Issued by
- Marion County, Oregon
About this file
This document is a Reference Check Form that is an attachment to a Request for Proposals (RFP) for the [OregonBuys Bid] contract opportunity. The RFP is seeking a provider of a comprehensive online learning library of modern e-learning content. The Reference Check Form allows the procurement agency to obtain feedback from references on the Offeror's overall quality of services, delivery of service, and responsiveness to customer service issues. Respondents are asked to rate the Offeror on a scale of 0-10 or answer questions about the engagement, customer service, satisfaction with the business relationship, problem resolution methods, and likelihood of using the Offeror's services again.
The document does not provide details on pricing terms, set asides, incumbents, funding requirements and sources, or other salient contract information. It focuses solely on the reference check process as part of the evaluation criteria for the Offeror.
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Other files
| File | Type | Posted |
|---|---|---|
| INT RFP Template Att C(1)Offeror Info & Cert Sheet~1.docx | DOCX document | |
| Bid Tab_54North_S.10187.pdf | ||
| S-47100-00010186 eLearning Library Sample Contract 23027.pdf | ||
| INT RFP Template Att B(1) Disclosure Exptn Affidavit~1.docx | DOCX document | |
| INT RFP Template Att F(1) COBID Cert - Outreach Plan~1.docx | DOCX document | |
| INT RFP Template Att E Cost Sheet~1.docx | DOCX document | |
| S-47100-00010186 elearning library RFP 23027.pdf |
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Text version
RFP [###-####-##] – [RFP title]
ATTACHMENT F - REFERENCE CHECK FORM
Intermediate Procurement [OregonBuys Bid] - Title Att D
ATTACHMENT D - REFERENCE CHECK FORM
| Offeror Name: | __________________________________________ |
| Reference Entity: | __________________________________________ |
| Reference Contact Name: | __________________________________________ |
| Contact Telephone Number: | __________________________________________ |
| Contact Email Address: | __________________________________________ |
[Select one option, delete the other, and edit to fit] [OPTION 1 – Reference assigns a score] Please rate the following questions on a scale of 0-10:
0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.
How would you rate the Offeror’s overall quality of services provided and your overall relationship with the Offeror?
Score: __________ Comments: ______________________________________________________________________________ How would you rate the Offeror’s delivery of service?
Score: __________ Comments: ______________________________________________________________________________ How would you rate the Offeror’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?
Score: __________ Comments: ______________________________________________________________________________ [OPTION 2 – Reference answers questions. Evaluators assign score] Please respond to the following questions:
1. For what type of services did you engage Offeror?
Describe the services listed in response to question 1.
Describe Offeror’s customer service.
Describe your satisfaction with the business relationship with Offeror.
Describe Offeror’s methods for problem resolution.
How likely would you be to use Offeror’s services again?
With which aspect(s) of Offeror’s services are you the most satisfied?
With which aspect(s) of Offeror’s services are you the least satisfied?
How well did Offeror stay within the proposed timeline?
How did the final project cost compare to the initial proposed cost?
| Version 1.0 - November 19, 2014 | Page 1 of 2 |
| DAS Procurement Services, Version 1.0 August 16, 2021 | Page 1 of 2 |
File details come from the government source that posted it. Updated .