Insurance_Requirements.pdf

This is an Insurance Requirements exhibit for RFP-5150-26/LTT, a Call Monitoring and Quality Assurance Services contract with Seminole County Utilities Department in Florida. The document establishes the mandatory insurance coverage and liability limits that vendors must maintain to be eligible for this contract, which involves providing independent call monitoring and quality assurance services for the Utilities and Solid Waste Customer Service team.

The minimum insurance requirements include Commercial General Liability Insurance with limits of $1,000,000 per occurrence and $2,000,000 general aggregate, Professional Liability and Errors & Omissions coverage of $1,000,000 per occurrence and $2,000,000 general aggregate, and Cyber Liability and Technology Errors & Omissions insurance with the same limits of $1,000,000 per occurrence and $2,000,000 general aggregate. All three insurance categories must be maintained throughout the contract period to ensure adequate protection and financial responsibility.