Installation Custodial Solicitation W91151-20-R-0006.pdf

SEE ADDENDUM

(No Collect Calls)

W9115120R0006 26-Feb-2020

b. TELEPHONE NUMBER

254-287-7638

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 27 Mar 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W911519. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MARY A. CHAMBERLIN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011385506-0001

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC - FORT HOOD

36000 DARNALL LOOP, ROOM 1300B

FORT HOOD TX 76544-5025

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W45NQ9 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

DIRECTORATE OF PUBLIC WORKS - FORT HOOD

KATHERINE ANNE BROCKER

SERVICES DIVISION

4612 ENGINEER DRIVE

FORT HOOD TX 76544

TEL: (254) 287-9621 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

X

SIZE STANDARD:

$19,500,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF102

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9115120R0006

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months

BASIC SERVICE - 1 DAY PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Basic Service one day per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 4.2 million maintainable, square feet per month.

FOB: Destination

PURCHASE REQUEST NUMBER: 0011385506-0001

PSC CD: S201

NET AMT

0002 12 Months

BASIC SERVICE - 5 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Basic Service five days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 425,000 maintainable, square feet per month.

FOB: Destination

0003 12 Months

ENHANCED SERVICE - 5 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Enhanced Service five days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 90,000 maintainable, square feet per month.

FOB: Destination

0004 12 Months

WTU SERVICE - 3 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Warrior Transition Unit (WTU) service three days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 5,000 maintainable, square feet per month.

FOB: Destination

0005 1 Each

CONTRACTOR MANPOWER REPORT

FFP

The Contractor shall report all contractor labor hours (including subcontractor labor hours) in accordance with PWS 3.3 and PWS 3.3.1, required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If there is not a direct cost associated with providing the data, enter “Not a Direct Cost”.

FOB: Destination

0006 1 Months

PHASE-IN

FFP

The Contractor shall prepare and implement a phase-in plan in accordance with

PWS 3.2 PWS 3.2.2.

FOB: Destination

1001 12 Months

OPTION BASIC SERVICE - 1 DAY PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Basic Service one day per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 4.2 million maintainable, square feet per month.

FOB: Destination

1002 12 Months

OPTION BASIC SERVICE - 5 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Basic Service five days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 425,000 maintainable, square feet per month.

FOB: Destination

1003 12 Months

OPTION ENHANCED SERVICE - 5 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Enhanced Service five days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 90,000 maintainable, square feet per month.

FOB: Destination

1004 12 Months

OPTION WTU SERVICE - 3 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Warrior Transition Unit (WTU) service three days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 5,000 maintainable, square feet per month.

FOB: Destination

1005 1 Each

OPTION CONTRACTOR MANPOWER REPORT

FFP

The Contractor shall report all contractor labor hours (including subcontractor labor hours) in accordance with PWS 3.3 and PWS 3.3.1, required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If there is not a direct cost associated with providing the data, enter “Not a Direct Cost”.

FOB: Destination

2001 12 Months

OPTION BASIC SERVICE - 1 DAY PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Basic Service one day per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 4.2 million maintainable, square feet per month.

FOB: Destination

2002 12 Months

OPTION BASIC SERVICE - 5 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Basic Service five days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 425,000 maintainable, square feet per month.

FOB: Destination

2003 12 Months

OPTION ENHANCED SERVICE - 5 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Enhanced Service five days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 90,000 maintainable, square feet per month.

FOB: Destination

2004 12 Months

OPTION WTU SERVICE - 3 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Warrior Transition Unit (WTU) service three days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 5,000 maintainable, square feet per month.

FOB: Destination

2005 1 Each

OPTION CONTRACTOR MANPOWER REPORT

FFP

The Contractor shall report all contractor labor hours (including subcontractor labor hours) in accordance with PWS 3.3 and PWS 3.3.1, required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If there is not a direct cost associated with providing the data, enter “Not a Direct Cost”.

FOB: Destination

3001 12 Months

OPTION BASIC SERVICE - 1 DAY PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Basic Service one day per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 4.2 million maintainable, square feet per month.

FOB: Destination

3002 12 Months

OPTION BASIC SERVICE - 5 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Basic Service five days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 425,000 maintainable, square feet per month.

FOB: Destination

3003 12 Months

OPTION ENHANCED SERVICE - 5 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Enhanced Service five days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 90,000 maintainable, square feet per month.

FOB: Destination

3004 12 Months

OPTION WTU SERVICE - 3 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Warrior Transition Unit (WTU) service three days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 5,000 maintainable, square feet per month.

FOB: Destination

3005 1 Each

OPTION CONTRACTOR MANPOWER REPORT

FFP

The Contractor shall report all contractor labor hours (including subcontractor labor hours) in accordance with PWS 3.3 and PWS 3.3.1, required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If there is not a direct cost associated with providing the data, enter “Not a Direct Cost”.

FOB: Destination

4001 12 Months

OPTION BASIC SERVICE - 1 DAY PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Basic Service one day per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 4.2 million maintainable, square feet per month.

FOB: Destination

4002 12 Months

OPTION BASIC SERVICE - 5 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Basic Service five days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 425,000 maintainable, square feet per month.

FOB: Destination

4003 12 Months

OPTION ENHANCED SERVICE - 5 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Enhanced Service five days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 90,000 maintainable, square feet per month.

FOB: Destination

4004 12 Months

OPTION WTU SERVICE - 3 DAYS PER WEEK

FFP

The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform Warrior Transition Unit (WTU) service three days per week in accordance with PWS 8.0 through 8.3, Attachment 3 - Building Inventory List, and Attachment 9 - Work Capability Levels. This CLIN is for a maximum of 5,000 maintainable, square feet per month.

FOB: Destination

4005 1 Each

OPTION CONTRACTOR MANPOWER REPORT

FFP

The Contractor shall report all contractor labor hours (including subcontractor labor hours) in accordance with PWS 3.3 and PWS 3.3.1, required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If there is not a direct cost associated with providing the data, enter “Not a Direct Cost”.

FOB: Destination

4006 1 Each

OPTION PHASE OUT

FFP

The Contractor shall establish a phase-out plan in accordance with PWS 3.2 and

PWS 3.2.3.

FOB: Destination

CONTRACT LINE ITEM TOTALS

Offerors shall fill in the contract line items for each period of performance and for the grand total.

Phase-In, 01 August 2020 – 25 August 2020 $___________________

Base Period, 26 August 2020 – 31 July 2021 $___________________

1st Option, 01 August 2021 – 31 July 2022 $___________________

2nd Option, 01 August 2022 – 31 July 2023 $___________________

3rd Option, 01 August 2023 – 31 July 2024 $___________________

4th Option, 01 August 2024 – 31 July 2025 $___________________

Phase-out, 01 July 2025 – 31 July 2025 $___________________

Grand Total $___________________

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS)

Base Operations

Installation Custodial Support Services

Fort Hood, Texas

Table of Contents

1.0 INTRODUCTION

1.1 Background

1.2 Objectives

1.3 Climatic Conditions

2.0 REQUIREMENTS

2.1 Description of Services

2.1.1 Non-Personal Services

2.1.2 General Information

2.1.3 Place of Performance and Hours of Operation

2.1.4 Federal Holidays

2.1.5 Travel/Temporary Duty

2.1.6 Emergency Services

2.1.7 Contract Administration and Management

2.1.8 Quality Control (QC)

2.1.9 Subcontract Management

2.1.10 Contractor Employees

2.1.11 Business Relations

2.2 Work Management

2.2.1 Coordination

2.3 Other Documents

2.4 Special Requirements

2.4.1 Security

2.4.2 Security Training

2.4.3 Safety

2.4.4 Environmental Requirements

2.4.5 Contingency Plans

2.5 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support

2.5.1 Project Support

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 High Level Objectives (HLO)

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

3.2 Transition

3.3 Contractor Manpower Reporting Application (CMRA)

3.3.1 Reporting Labor Hours

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

4.1 Quality Assurance

4.2 Quality Control Plan (QCP)

5.0 DELIVERABLES

6.0 RELATED DOCUMENTS

6.1 Definitions

6.2 Acronyms

7.0 APPLICABLE DIRECTIVES, PUBLICATIONS

7.1 Government Furnished Services

7.2 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.2.1 Contractor-Furnished Material and Responsibilities

7.2.2 Contractor-Furnished Items

7.2.3. Contractor Facilities

8.0 Intallation Custodial Specific Requirments

8.1 Overview

8.2 Description of Services

8.3. Work Capability Levels

1.0 Introduction. This is a non-personal services contract to provide custodial services in support of the Directorate of Public Works (DPW). The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS).

Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background. The Contractor shall perform custodial services on the Fort Hood Installation. Fort Hood is located near Killeen, Texas and consists of approximately 218,823 acres and 5,838 buildings. The on post population consists of approximately 65,000 military, Government civilians, Contactor personnel, and resident family members.

Fort Hood supports an overall population of nearly 500,000, to include retirees, off post family members, and survivors.

Contract work shall be performed at Fort Hood, Texas which consists of the Main Cantonment, West Fort Hood, North Fort Hood, Belton Lake Outdoor Recreation Area (BLORA), Doppler radar site located at Granger Lake, all range training areas, and all areas under the control of the Fort Hood Installation, or considered Installation Real Property. Fort Hood is located approximately sixty (60) miles north of Austin and fifty (50) miles south of Waco, Texas. The main cantonment area is approximately twenty (20) miles west of Interstate Highway 35 at Belton, Texas, and adjacent to Killeen, Texas. West Fort Hood is immediately adjacent to the main cantonment. North Fort Hood is approximately twenty-five (25) miles north of the Main Cantonment. Belton Lake Outdoor Recreational Area, approximately twelve (12) miles from Fort Hood, and the Doppler radar site located at Granger Lake, approximately fifty-seven (57) miles from Fort Hood.

1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents. The Contractor shall provide all management, supervision, personnel, supplies, material, and operational equipment necessary to perform custodial services as defined in this Performance Work Statement (PWS).

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill/perform custodial services and their component needs, emphasizing innovation and commercial best practices. The Contractor shall ensure all work accomplished maintains and presents a healthy, clean, neat, and professional appearance to all perform custodial services included and covered by this contract in support of mission requirements for users, residents, and visitors.

1.3 Climatic Conditions. The average annual rainfall is 34 inches, with the wettest months being April, May, and June. The average annual snowfall is zero inches, with rare accumulation or no snowfall expected during the winter months. The average frost-free period (growing season) during the year is about 236 days. The first killing frost may be expected about November, and the last killing frost generally occurs in March. The average annual maximum and minimum temperatures are approximately 77.7 and 53.8 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 34 degrees in the month of January to a high of 96 degrees in the month of August. Summer temperatures often reach 102 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

2.0 Requirements.

2.1 Description of Services.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (PoP). Period of Performance (PoP). The PoP consists of a base period and four, 12 month option periods. The PoP is as follows:

Phase-In 01 August 2020 – 25 August 2020 Base Period 26 August 2020 – 31 July 2021 Option Period I 01 August 2021 – 31 July 2022 Option Period II 01 August 2022 – 31 July 2023 Option Period III 01 August 2023 – 31 July 2024 Option Period IV 01 August 2024 – 31 July 2025

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in Attachment 3 - Building Inventory List, and Attachment 2 – Fort Hood Maps.

2.1.3.2 Standard Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.3.2.1 Other Than Standard Hours of Operations. The Contractor shall NOT work outside the standard hours of operation unless written authorization from the KO is provided in advance. Deviation from these standard hours of operation may potentially be allowable for service under this contract, especially if doing so is in the Government's best interest or weather has impacted the Contractor's ability to execute work during standard hours of operation.

All deviations from standard hours of operation should be documented and a record maintained by the Contractor, which shall be provided to the KO within 24 hours of request. No overtime is permitted under this contract. The Contractor shall manage/schedule personnel resources appropriately to preclude the need for overtime while still fulfilling all contractual requirements. Working outside the standard hours of operation shall be at no additional cost to the Government.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

2.1.4.1 The Contractor shall provide personnel support within 24 hours of notification outside the standard hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Program Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day, or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.3 Reserved.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services. The Government may provide, on an emergency basis, medical services for job related injuries while an employee is performing under this contract. Emergency medical care is available to the Contractor employees at Carl R. Darnell Army Medical Center. Such emergency medical care will be limited to those services necessary to prevent undue suffering or loss of life and will be provided only during the period of emergency. In such circumstances, action shall be taken to transfer employees of the Contractor to a civilian health care provider as soon as the emergency period ends.

The Fort Hood Medical Emergency call number is 254-288-8114 or 911 if present on the Fort Hood Installation.

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO immediately, via email or telephone, not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and Management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be effected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.8 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.9 Subcontract Management. The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The Contractor shall manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations.

2.1.10 Contractor Employees.

2.1.10.1 Key Personnel.

2.1.10.1.1 The Contractor shall provide a Program Manager who is responsible for the performance of the work.

The Program Manager shall possess two years of custodial experience and two years of management experience in custodial service with contracts that contain at least two million (2,000,000) maintainable square feet or a minimum of 170 facilities. The Program Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Program Manager shall be provided by the Contractor to the KO. The Program Manager shall be available via telephone 24 hours a day, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Contractor personnel performing work under this contract shall have and maintain the minimum Fort Hood Installation access background or security clearance at time of the contract start date and for the life of the contract. The Program Manager and Alternate Program Manager, designated as key personnel, shall meet U.S. Department of State Language Proficiency Level 4 - Full Professional Proficiency standards (able to use the English language fluently and accurately on all levels pertinent to professional needs and able to read all styles and forms of the language pertinent to professional needs). The Contractor shall designate an alternate Program Manager who shall be authorized to act on behalf of the Contractor when the Program Manager is not available. The alternate Program Manager shall meet the same personnel requirements as the primary Program Manager.

2.1.10.1.2 Personnel List. The Contractor shall provide in writing to the KO, a list of all Contractor employees no later than five (5) calendar days after the contract award. The list shall include each employee's name, job title, telephone numbers, and employment date with the Contractor, and a legible photocopy of each employee's certifications and licenses. The Contractor shall revise and resubmit it to the KO within five (5) calendar days of any changes of personnel.

2.1.10.1.3 Certain administrative personnel will require a Common Access Card (CAC) to access Government systems. CAC permits installation access to all contract employees. These persons shall have, at a minimum, a favorable review of the FBI fingerprint check and a successfully scheduled National Agency Check with Inquiries (NACI) at the Office of Personnel Management.

2.1.10.1.4 All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident.

2.1.10.1.4.1 Language Proficiency. Contractor employees, other than the Program Manager and Alternate Program Manager, shall meet U.S. Department of State Language Proficiency Level 3 - Minimum Professional Proficiency standards (able to speak the language with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social, and professional topics and be able to read standard newspaper items addressed to the general reader, routine correspondence, reports, and technical materials in the individual's special field).

2.1.10.1.5 Contractor Identification. The Contractor shall ensure all personnel are identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. All Contract personnel attending meetings, using Government email and network, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as Contractor employees to avoid creating an impression in the minds of members of the public that they are Government officials.

2.1.10.1.5.1 Identification Badges. Contractor personnel on duty shall wear Contractor provided identification badges displaying at a minimum: company name, employee name, employee photo, contract title, contract number, and contract expiration date. Identification badges shall be worn on the front upper outer garment and visible at all times. Contractor shall turn in employee identification badges to the KO upon termination of employment or completion of the contract.

2.1.10.1.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government.

The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.10.1.7 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.10.1.8 Organizational Conflict of Interest (OCI). The Contractor shall not employ any person who is a current employee of the United States Government or the Department of Defense, either military or civilian, if such employment would create a conflict of interest or be contrary to the policies contained in Joint Ethics Regulation (JER), DOD 5500.7-R. The Contractor shall not take any action which will result in an organizational conflict of interest.

2.1.11 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors within one (1) day or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management.

2.2.1. Coordination. The Contractor shall schedule and coordinate with the KO to minimize disruptions to the facility mission.

2.3 Other Documents. The Contractor shall update and maintain other documents, which include the following:

2.3.1 Daily Report: The Contractor shall provide daily quality control inspection reports for all facilities serviced to the KO by 0800 the next business day. This documentation shall be made available to the KO during the term of the contract.

2.3.2 Routine Work Schedule. No later than fifteen (15) days prior to the start of each monthly cycle, the Contracting Officer will provide the Contractor a list of cleaning requirements for the upcoming monthly cycle, in the same format as TE D. The Contractor shall provide the KO a routine work schedule ten (10) days prior to the beginning of each month for KO approval. If the KO does not provide any comments to the Contractor, then the schedule is considered approved. The Contractor shall submit any changes to the schedule, for approval, ten (10) days prior to implementation. The Contractor shall not schedule work on Federal holidays. Work shall be scheduled and performed so that interference with Government business or personnel is minimized. The Contractor’s routine work schedule shall be completed in the format provided for by Technical Exhibit A. The Contractor’s schedule shall identify by building/facility, and CLIN, the cleaning service required and the day(s) of the week (i.e. Monday, Tuesday, Wednesday, Thursday, Friday) the cleaning services will take place.

2.3.3 Project Work Schedule. No later than fifteen (15) days prior to the start of each monthly cycle, the Contracting Officer will provide the Contractor a list of cleaning requirements for the upcoming monthly cycle, in the same format as TE D. The Contractor shall provide the KO a project work (Annual and Quarterly Services) schedule 10 days prior to the beginning of each month for KO approval. If the KO does not provide any comments to the Contractor, then the schedule is considered approved. Any changes to schedule must be submitted and approved ten (10) days prior to implementation. The Project Work schedule shall list, by work type and location, the specific date(s) and shifts that project work shall be accomplished. The Contractor shall avoid scheduling work on Federal Holidays and in the last week of the Contract period.

2.3.4 Equipment. The Contractor shall submit, to the KO, an equipment list, which, includes, quantities and descriptive data for all equipment prior to its use on the installation. The Contractor shall inform the KO, in writing, of any equipment list changes as they occur. All equipment and tools shall be equipped and used in such a manner that it will not scar or mark walls or other surfaces. Damages caused by Contractor’s equipment shall be repaired or replaced by the Contractor at no expense to the Government.

2.3.5 Inventory List. The Contractor shall provide a quarterly inventory listing materials and supplies used. This list shall be provided electronically utilizing an Excel spreadsheet. This spreadsheet shall be provided to the KO within five (5) days after the beginning of each quarter.

2.4 Special Requirements.

2.4.1 Security.

2.4.1.1 Access and General Protection/Security Policy and Procedures. All contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (https://home.army.mil/hood/index.php/my-fort/visitor-information/fort-hood-access-passes). The Contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any Installation or facility change, the Government may require changes in contractor security matters or processes.

2.4.1.1.1 Pre-screen candidates using E-Verify Program. The Contractor shall pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements.

The Contractor shall ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates shall be provided to the KO no later than 3 business days after the initial contract award.

2.4.1.2 Contractors who do not require CAC, but require access to a DoD Facility or Installation. Contractor and all associated sub-contractors’ employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable Installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.4.1.3 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.4.1.4 Contractor Vehicle Registration. The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the installation within five (5) working days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building 36065.

Evidence of vehicle ownership and vehicle liability insurance shall be presented upon application of vehicle registration.

2.4.1.4.1 Contractor Vehicle and Equipment Identification. Contractor provided vehicles and equipment used in the performance of services under this contract on the Fort Hood Installation shall be marked with the Contractors company name in three (3) inch block letters, or a company logo of a color that contrasts with its background, on both sides of the vehicle. The Contractor shall include as part of their vehicle identification verbiage, “Contractor for DPW”, with the DPW logo. The Contractor shall provide the Government an electronic photograph of the company logo for approval by the KO. Contractors operating multiple Contractor owned vehicles on the installation must place identifying numbers on the front and rear bumpers of the vehicles.

2.4.1.4.2 The Contractor shall provide all information required for background checks to meet Installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.4.1.4.3 Installation Access. The Contractor shall be responsible for assuring all Contractor personnel authorized to perform work under this contract, obtain Installation access as required by DOD Directive 4630.5, Interoperability and Supportability of Information Technology (IT) and National Security Systems (NSS). Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract, or upon termination of the contract.

2.4.1.4.4 Access to Secure Areas. Contractor employees will be allowed access to facilities when properly identified on the Contractors employee roster, wearing identification badges, and complying with local security procedures.

All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

2.4.1.4.5 Fire Protection. The Contractor shall comply with AR 420-90, Fire and Emergency Services 4 October 2006, and FH 420-1, Fire and Emergency Services 1 September 2007, for fire protection and fire prevention.

The Fort Hood Fire Department Emergency call number is 254-288-5820 or 911 if on the installation.

2.4.1.5 Physical Security. The Contractor shall safeguard all Government equipment, information, and property.

The Contractor shall secure Government facilities, equipment, and materials at the close of each work period.

2.4.1.5.1 Physical Security Plan. The Contractor shall develop and administer a Physical Security Plan (PSP) and maintain an effective physical security program to ensure the security of the physical infrastructure at Fort Hood is secure before, during and after maintenance is performed. The Contractor shall submit the finalized PSP to the KO within ten (10) days after award of the contract. The KO may notify the Contractor of required modifications to the plan during the period of performance. The Contractor shall make the required modifications within five (5) working days after notification, and submit the modified PSP to the KO for approval. The Contractor shall recommend modifications to the PSP. Such recommendations shall be submitted to the KO for approval no later than five (5) working days prior to requested effective date of the change. The KO may find the PSP to be “unacceptable" and notify the Contractor, whenever the Contractor's procedures do not comply with the requirements of the contract.

The Contractor shall revise the PSP within five (5) working days from receipt of notice that it is found to be "unacceptable”, and submit it to the KO for approval.

2.4.1.5.2 Key Control/Key Control Plan. The Contractor shall establish and implement a plan in accordance with FHR 210-2 and FHR 190-3, which ensures that all keys/key cards issued to the Contractor by the Government are safeguarded, not lost or misplaced, and are not used by or to unauthorized persons. (NOTE: All references to keys include key cards.) The plan shall be provided to the KO for approval within five (5) working days after contract award. In the event keys, to include master keys, are lost or duplicated, the Contractor shall be responsible for the total cost of the re-keying or the replacement of the lock(s). Also, if a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

2.4.1.5.3 Key Access. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractors employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The Contractor shall submit a written report of any occurrence of duplicated, lost, or misplaced keys to the KO within one working day after the discovery of the incident. The report shall contain the following information:

1. Facility and door/item containing lock;

2. Number of key;

3. Person to whom key was assigned;

4. When key was discovered missing.

The Contractor will be provided a Government furnished on-site staging area for necessary equipment and materials.

The Contractor shall secure the area at the close of each work period. The Contractor shall be solely responsible for any loss or damage of equipment and material. The Contractor shall ensure debris of any type will be disposed of according to local policies and directives.

2.4.2 Security Training.

2.4.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the KO. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the KO NLT thirty (30) calendar days after contract award.

2.4.2.2 Operational Security (OPSEC) Training. All new Contractor employees shall complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all Contractor employees shall complete annual OPSEC awareness training. The Contractor shall submit certificates of completion for each affected Contractor and subcontractor employee, to the KO, within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites: https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html, or it can be provided by the requiring activity OPSEC Officer in presentation form which will be documented via memorandum.

2.4.2.3 Antiterrorism Training (AT). All Contractor employees, to include Subcontractor employees, requiring access to Army Installations, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days after contract start date or effective date of incorporation of this requirement into the…