INL Bridgetown RSS Task Force 2.0 Statment of Work (OCT 2023).pdf

U.S Department of State (DOS)

Bureau of International Narcotics and Law Enforcement Affairs (INL) U.S. Embassy – Bridegtown, Barbados

INL Bridgetown RSS Task Force 2.0 Statement of Work

October 2023

SECTION 1

SOLICITATION CONSIDERATIONS

1.1 SYSTEM FOR AWARD MANAGEMENT

This solicitation requires registration with the System for Award Management (SAM) prior to award, pursuant to FAR 4.1102 and other applicable regulations and guidelines.

Information can be found at www.sam.gov.

1.2 TRADE AGREEMENTS ACT (19 U.S.C. 2512(A)) (TAA)

Pursuant to the Trade Agreements Act (19 U.S.C. 2512(a)) (TAA), Federal acquisitions of supplies may be made only from offerors that shall supply products of an eligible country under any of the free trade agreements entered pursuant to the TAA. An article is considered a product of a country only if it is wholly a product of that country or if it has been, substantially transfom1ed, in that country into a new and different article of commerce with a name, character, or use distinct from that of the original article(s). Note that any item that is a discreet article as it is sold in commerce, regardless of its ultimate function or use, cannot be considered, substantially transformed, and based solely on its integration into IT or other systems

1.3 UNAUTHORIZED DISCLOSURE

The Contractor and its employees shall exercise the utmost discretion concerning all matters relating to their duties and functions. They shall not communicate to any person any information known to them by reason of their performance of services under this contract, which has not been made public, except in the necessary perfo1mance of their duties or upon written authorization of the Contracting Officer.

All documents and records (including photographs) generated during the performance of work under this contract shall be for the sole use and become the exclusive prope1iy of the U.S Governn1ent. Furthermore, no article, book, pamphlet, email, recording, broadcast, speech television appearance, film or photograph concerning any aspect of work performed under this contract shall be published or disseminated through any media without the prior w1itten auth01ization of the Contracting Officer. These obligations do not cease upon the expiration or termination of this contract. The Contractor shall include the substance of this provision in all contracts of employment and in all subcontracts hereunder.

See FAR 3.104 for additional information.

(Rest of Page Intentionally Left Blank) http://www.sam.gov/

SECTION 2

(Instructions to Offerors)

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS/RESPONDENTS

SUBMISSION INFORMATION PERTAINING TO REQUEST FOR QUOTE

2.1 INFORMATION TO CONTRACTOR

Contractors are reminded that infom1ation furnished under this Request for Quote (RFQ) may be subject to disclosure under the Freedom of Information Act (FO1A). Therefore, all items that are confidential to business or that contain trade secrets or proprietary or personnel information shall be clearly marked. Marking of items shall not necessarily preclude disclosure when Department of State (DOS) detainees’ disclosure is warranted by FOIA.

However, if such items are not marked, all infom1ation contained within the submitted documents shall be deemed releasable.

2.2 QUESTIONS CONCERNING THE REQUEST FOR PROPOSAL

Offerors are warned against contacting any INL personnel other than the Contracting Officer and Contract Specialist p1ior to award of the Contract resulting from this RFQ. If such a contact occurs and found to be prejudicial to competing vendors, the vendor making such a contact may be excluded from award consideration.

No information concerning this RFQ shall be provided in response to telephone calls. All such requests shall be submitted in writing to the Contracting Officer and Contract Specialist.

2.3 NOTICE OF SAM.GOV SYNOPSIS CLOSING DATE and TIME

All offers shall be submitted to the designated Government Representative.

Proposals relating to this notice shall be accepted, via email to the Contracting Officer and Contract Specialist, through:

Closing Date and Time:

5:00 P.M. (local Washington D.C. time) on the following date: 3 N o v e m b e r 2 0 2 3

Any communications in reference to this RFQ shall cite the reference section, title and page number, and directed to the following individuals:

Name: Kelly L. Byers Title: Contracting Officer E-mail: Byerskl@state.gov

Name: William Kuhn Title: INL Program Manager E-mail: kuhnwp@state.gov mailto:Byerskl@state.gov mailto:kuhnwp@state.gov

Item performed and/or delivered at the designated point(s) within the time specified. No exceptions or qualifications.

2.4 CONTRACTOR RELATIONSHIPS

The Department of State (DOS) encourages the use of subcontractors. In addition, the Department requires that any potential Organization Conflict of Interest be identified in the proposal to ensure proper firewalls established prior to award.

(Rest of Page Intentionally Left Blank)

SECTION 3 – DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

3.1 BACKGROUND

INL is part of the Department of State’s multi-faceted response to transnational criminal activity.

Dedicated to strengthening criminal justice systems, countering the flow of illegal narcotics, and minimizing transnational crime, INL plays a key role in leading the development and synchronization of U.S. international assistance to counter crime, narcotics trafficking and to improve border security conditions. INL tailors technical support programs to bolster capacities of partner countries through multilateral, regional, and country-specific programs.

The Eastern Caribbean hosts abundant transshipment points for illicit narcotics primarily from Colombia, Venezuela, Suriname, and Guyana destined for North American and European markets. Criminal networks have taken advantage of the EC’s porous air, land, and sea borders and ports of entry to facilitate the illegal movement of firearms, drugs, and people through the region.

INL works to advance citizen security and build criminal justice sector capacity in the Caribbean through the regional 13-country Caribbean Basin Security Initiative (CBSI). CBSI partner nations include the seven independent countries of Antigua and Barbuda, Barbados, Dominica, Grenada, St. Kitts and Nevis, St. Lucia, and St. Vincent and the Grenadines, collectively referred to as the Eastern Caribbean. These countries also comprise the Regional Security System (RSS), a collective security organization whose responsibilities, among others, include regional law enforcement training, maritime domain awareness, and investigating transnational organized crime activity through its TOC Task Force. These countries also are members of CARICOM IMPACS Joint Regional Communications Center (JRCC).

The INL Section at U.S. Embassy Bridgetown administers programming in the Eastern Caribbean in collaboration with our regional security partners. INL Bridgetown advances its mission through a range of technical assistance projects designed to disrupt organized crime, foster Caribbean cooperation in countering criminal activity, improve border security conditions, and strengthen the law enforcement capacity of partner governments.

Through this service contract, INL Bridgetown will support the RSS and CARICOM IMPACS JRCC to develop multi-faceted tool kits to improve task force investigations of complex criminal conspiracies, to mature and certify the digital forensics lab, to develop specialized training materials for the Regional Police Training Center (RPTC), to develop and enhance standard operating procedures at the management and working levels, to advise and improve upon air and marine targeting capabilities, to instill ethical policing standards to counter corruption, and to provide change management consultations for police services at the organizational level. These services are inter-related and complimentary to further the ability of the RSS, the JRCC, and their member States, to arrest the spread of organized criminal activity, enhance border security in the region and with the United States, and provide improved security for all our citizens.

3.1.1 The Regional Security System (RSS) Background:

The RSS was created in 1982 to counter threats to the stability of the region that arose in the late 1970s and early 1980s. In October 1982, four members of the Organization of Eastern Caribbean States (Antigua and Barbuda, Dominica, Saint Lucia, and Saint Vincent and the Grenadines) signed a memorandum of understanding (MOU) with Barbados to provide for "mutual assistance on request". The signatories agreed to prepare contingency plans and assist one another, on request, in national emergencies, prevention of smuggling, search and rescue, immigration control, fishery protection, customs and excise control, maritime policing duties, protection of offshore installations, pollution control, national and other disasters, and threats to national security. Saint Kitts and Nevis joined following independence in 1983, and Grenada followed two years later after Operation Urgent Fury, a combined US and RSS intervention in the country in 1983. The MOU was updated in 1992 and the system acquired juridical status on March 5, 1996 under the Treaty which was signed at St. Georges, Grenada.

3.1.2 The Joint Regional Communications Center (JRCC) Background:

JRCC is one of two (2) sub-agencies of CARICOM’s Implementing Agency for Crime and Security (IMPACS), the other being the Regional Intelligence Fusion Centre (RIFC). These sub-agencies were formed for the purpose of supporting the region’s security plans for the International Cricket Council Cricket World Cup 2007 (ICC CWC 2007). As a result of the success of these sub-agencies, CARICOM Heads of Government in February 2007 endorsed a proposal for the permanent establishment of the two sub-agencies.

Headquartered in Bridgetown, Barbados, JRCC1 screens approximately fifty million passengers annually entering and travelling through the CARICOM region by air and seaports. To conduct this screening, the JRCC uses data from the Advance Passenger Information System (APIS), an electronic passenger manifest transmitted by all airlines that provides officers with pre-arrival and departure data on all passengers and crew members. The Advance Passenger Information (API) data is shared with other RSS Member States and across CARICOM to enhance border security and, with U.S. CBP via the Automated Targeting System Global (ATS-G), to validate passenger travel in and out of the United States.

1 Caribbean Community (CARICOM) Implementation Agency for Crime and Security (IMPACS) Joint Regional Communication Centre (JRCC)

3.2 SCOPE OF WORK

Requirements

INL Embassy Bridgetown provides the specific requirements, objectives, and corresponding performance measures required by the offeror in sections 3.2.1 – 3.2.8 below.

3.2.1 Mentoring and Training to Support for the RSS Task Force:

Offeror shall provide a range of complex technical services to ensure the RSS Task Force matures into a multiagency unit capable of reaching the objectives defined in each sub-project in section C of this SOW. The primary objective of this unit is to stop the drug and gun trafficking activities of regional and international targets, by investigating and prosecuting individuals from all levels and roles in the targeted organizations, seizing and forfeiting all assets owned or under the effective control of the targeted organizations with a view to disarm, dismantle, disrupt, and deter the criminal activities of the organizations and to establish a strong deterrent against organized crime, support the rule of law, and increase public safety throughout the region.

3.2.2 RSS Task Force Mentoring Subproject One: Senior Strategic Investigative Advisor:

Offeror shall provide an experienced senior strategic investigative advisor to work with the RSS Executive Director and the RSS Director of Policing and Risk Management to continue to mature the Eastern Caribbean investigative task force. Offeror shall provide a detailed plan to ensure this multiagency force supported by various RSS units continues to mature from a nascent organizational entity, into an effective investigative unit in line with U.S. federal law enforcement standards. The strategic investigative advisor will engage senior political actors, regional police chiefs, a variety of U.S. Embassy Country Team members, and key investigative officers in regional police forces to provide a broad range of strategic advice, training, and mentoring on how improve security conditions throughout the Eastern Caribbean. The Offeror shall provide services to continue to guide the RSS organizational efforts to dismantle, disrupt, and deter the criminal activities of criminal organizations and to establish a strong deterrent against organized crime, support the rule of law, and increase public safety throughout the region.

Offeror shall provide a technical and staffing approach to achieve the objectives and performance measures listed below. INL envisions a full-time level of effort for this advisor position.

Strategic Investigative Advisor Objectives and Performance Measures:

Objective 1: Provide mentoring and advisor services to RSS Member States on recognizing the complexities of a given case - complexities refers to completing case files, processing evidence, recognizing relevant evidence, finding connections between cases, and any other relevant steps in an investigation.

• Performance Measure 1.1: The RSS Member States exhibit the ability to apply international standard criminal investigation methods, tools, and technologies to collaborate on investigations and prosecutions of transnational organized crime (TOC) in the Eastern Caribbean

• Performance Measure 1.2: The RSS Member States demonstrate they can autonomously recognize the complexities of a given case. Complexities refers to completing case files, processing evidence, recognizing relevant evidence, finding connections between cases, and any other relevant steps in an investigation.

• Performance Measure: 1.3: The RSS Member States have a culture of collaboration and interoperability.

Objective 2: Provide strategic investigative advisory services to the RSS Member States’ representatives on using the tools, technologies, and methods involved in complex case investigation.

• Performance Measure 2.1: The RSS Member States have the ability to use the tools, technologies, and methods involved in complex case investigations.

Objective 3: Offeror provides strategic investigative advisory services to facilitate information sharing throughout the investigation process with member states, U.S. Embassy Bridgetown LEWG Members, regional prosecutors, and other stakeholders on a case-by-case basis.

• Performance Measure 3.1: The RSS Task Force unit exhibits a culture of collaboration and interoperability throughout the Eastern Caribbean.

Senior Strategic Investigative Advisor Minimum Requirements:

● 15 plus years’ experience as Senior Special Agent with a U.S. Federal Law Enforcement Agency including 10 plus years in supervisory position.

● 15 plus years of federal law enforcement experience managing complex criminal, investigations, and national security investigations; experience using sophisticated investigative, analytical, technical, and human sources to resolve complex matters;

experience with revealing domestic and international connections of organized crime syndicates.

● Proven experience and success in developing constructive relationships with domestic and international partners including foreign police, military, local, state, and federal law enforcement agencies.

● 10 plus years of experience providing training, instruction, and mentoring to domestic and foreign law enforcement agencies, civic, and private groups in domestic and international settings.

● 5 plus years’ experience as a U.S. Embassy Law Enforcement Section Chief and or Attache developing strategic relationships with U.S. Embassy counterparts and host-nation security, intelligence, and law enforcement partners and advancing U.S. national security interests in an overseas setting.

● 4 plus years’ experience developing and improving law enforcement, political, and related security sector contacts, and relationships to demonstrable further U.S. national security interests, preferably in the Eastern Caribbean.

● Experience briefing host country leaders and senior political officials, including at the Prime Minster and Attorney General levels, on policies, strategies, and techniques to improve law enforcement performance and enhance security of the citizens they serve.

● Active Security Clearance

3.2.3 RSS Task Force Mentoring Subproject Two: Senior Digital Forensics Advisor Services:

INL Embassy Bridgetown requires a digital forensic advisor to continue to provide a wide range of services to the RSS to ensure the RSS Task Force and its Digital Forensic Lab (DFL) element continues to develop as a regional technical center of excellence in support of INL anti-crime missions. The services shall include mentoring, technical innovation, and law enforcement subject matter expertise to ensure the DFL continues to mature and operate at levels consistent with international law enforcement best practices and forensic science standards. The vendor shall also provide a digital forensic expert as a significant contributor toward the professional and technical development of RSS staff, regional police prosecutors, investigative agents, and other regional stakeholders.

INL Embassy Bridgetown expects that the digital forensics expert will contribute and enable the regional INL office to meet the stated objectives and goals noted in this statement of work. The digital forensic expert shall provide the required leadership and guidance, technical services, and continual consultations in support of INL Embassy Bridgetown and the RSS. The digital forensic expert requires the knowledge and experience to perform and mentor on a variety of highly technical functions dealing with the collection, processing, preservation, examination, and production of digital-related evidence. The expert must be able to conduct vulnerability analyses and risk management evaluations of the DFL systems. The expert will advise on the recovery of information from computers, mobile phones, and other data storage devices.

Offeror shall provide a technical and staffing approach to achieve the objectives and performance measures listed below. INL envisions the need for a full-time advisor for two years to guide the lab to implement full accreditation standards for a public digital forensics lab, followed by a half-time advisor support for one year to ensure the lab maintains accreditation standards and its innovative posture in the region, followed by one quarter time for the final two option years to provide check-in guidance and mentoring.

Senior Digital Forensic Objectives and Performance Measures:

Objective 1: Offeror’s Senior Digital Forensic Advisor shall continue to develop the procedures and the technical capabilities to copy all digital forensic archived data into a central storage solution using the current set of digital forensic extraction tools. The vendor shall continue to aggregate current archived digital information into the INL-owned centralized database to enable regional investigative agents and police to query the material on a routine basis to identify, classify, organize, and compare traces within seconds, based on hypotheses and questions the investigators formulate. The Offeror shall ensure the data base contributes to the cross-case analysis functional requirements of the RSS Task Force.

• Performance Measure 1.1: The relevant criminal justice professionals in the RSS Member States use digital evidence to prosecute crime. In this case, this includes but is not limited to police prosecutors, public prosecutors, regional investigative agents, and the RSS DFL staff.

• Performance Measure 1.2: Digital forensic data is better available to relevant criminal justice professionals, better managed, and connected to other cases.

Objective 2: Offeror’s Senior Digital Forensic Advisor shall mentor and advise RSS DFL staff in querying the Database and reporting results.

• Performance Measure 2.1: The RSS DFL Index Data Repository (“the open-source Database”) is a rapidly searchable repository of information.

Objective 3: Offeror’s Senior Digital Forensic Advisor shall deliver training courses for police prosecutors.

Performance Measure 3.1: Police prosecutors have the knowledge, skills, and abilities to utilize digital evidence to prosecute criminal complaints.

Objective 4: Offeror’s Senior Digital Forensic Advisor shall continue to enhance the RSS DFL standard operational procedures:

• Performance Measure 4.1: RSS DFL preserves and handles digital evidence in line with international law enforcement standards.

• Performance Measure 4.2: The RSS DFL examination and analysis processes and procedures of all media data received can meet international law enforcement standards.

• Performance Measure 4.3: That the process of requesting digital forensic services continues to evolve and improve.

Objective 5: Offeror’s Senior Digital Forensic Advisor shall guide the RSS to secure independent accreditation, based on international standards, of the RSS Digital Forensic Lab:

• Performance Measure 5.1: Mentor the RSS DFL staff to obtain certification as computer forensic examiners in line with the Forensic Specialties Accreditation Board ("FSAB") criteria.

• Performance Measure 5.2: Provide the RSS DFL with an accreditation plan of action including a self-assessment, an analysis to identify levels of conformance against established standards, a follow-on action plan/schedule to achieve accreditation, action plan implementation, and full conformance documentation guidance in line with the independent accrediting institutions requirements.

• Performance Measure 5.2: Guide the RSS Secretariat and DFL to fully implement the accreditation plan over a two-year period.

Senior Digital Forensic Advisor Minimum Requirements:

• Master’s degree in digital forensics.

• At least 10 years of hands-on experience working in the Digital Forensics industry including experience with: Mobile Forensic, SQLite Forensics, and Computer Forensics.

• Possession of ten (10) (or more) Digital Forensics Certifications (e.g., EnCE, GCIH, GCFA, CCE, CFCE, CCFP, MPSC, CEH, CIFI, Security+, DEASTP, AME, ACE, CCME, CCPA, CCLO, CDFR, etc.)

• In-depth knowledge and experience with the following operating systems: Windows, Macintosh, Linux or UNIX, and DOS.

• Knowledge of Microsoft Office applications; intrusion tools; and computer forensic tools.

• Experience with e-Discovery data harvesting processes and evidence handling.

• Direct involvement and management oversight with securing independent accreditation for a U.S. federal law enforcement digital forensic lab(s).

• Direct experience developing and delivering digital forensic training to U.S. and international law enforcement practitioners, preferably in the Caribbean.

• Proven leadership position experience in National Digital Forensics organizations (e.g., AAFS, NATIA, NIST and SWGDE).

• Previous work experience with authoring Information Systems Security policy and procedures; network architecture; general database concepts; document management;

hardware and software troubleshooting; electronic mail systems, such as Microsoft Exchange and Lotus Notes; Microsoft Office applications; intrusion tools; and computer forensics tools.

• International experience working with senior host government officials, U.S. embassy teams, U.S. law enforcement agencies, and other donor partner governments, on high profile projects including supporting INL counter crime missions.

• International experience training foreign government law enforcement entities on the full life cycle of digital forensics.

• Active security clearance

3.2.4 RSS Task Force Mentoring Subproject Three: Investigative Case Management System Implementation:

The RSS Task Force unit faces a myriad of challenges as INL works to transform it to meet U.S.

standards of investigating complex criminal matters. The RSS Task Force continues to utilize a combination of paper notes and worksheets, lacks information sharing between crime scene investigators and task force investigators, the field reporting requires quality assurance updates, the RSS Task Force requires labor intensive follow-up work to organize, collate and produce reports, and the investigative data, mostly in .pdf format at best, cannot transfer into other systems. INL Bridgetown and the RSS began working with “CrimePad” 12 months ago to develop a single application solution to address these problem sets and transform the RSS and the task force into a data rich organization.

Offeror will continue the implementation of “CrimePad” investigative case management system.

“CrimePad” is a full-service investigative case management tool that provides a unique, secure, and fully integrated mobile-first, incident, and case management solution.

Offeror shall provide technical and staffing approach to collaborate daily with the RSS Executive Director, RSS investigative teams, the RSS Digital Forensics Lab Manager, other RSS supervisors, regional prosecutors, and other stakeholders to achieve the objectives and performance measures listed below.

INL envisions a full-time locally employed staff who will perform these duties at the RSS.

Objective 1: Offeror shall complete the conversion of the RSS DFL existing paper-based evidence submission form system into a digital tablet-based evidence submission system.

• Performance Measure 1.1: Modernize criminal investigation operations and evidentiary in-take, analysis, and reporting of media seized under warrant across all RSS task force activities.

• Performance Measure 1.2 Implement legible data entry and clearer police guidance for digital evidence searches to be performed by the lab.

• Performance Measure 1.3: Enable digital security and audit trail of DFL intake, analysis, and reporting actions and functions.

• Performance Measure 1.4: Enable all RSS Task Force stakeholders to rapidly share information and collaborate within and among a variety of units.

• Performance Measure 1.5: Create a completely digital environment for the RSS Task Force so all information and communications are paperless, real-time, and contextual.

Objective 2: Offeror shall incorporate the RSS Standard Case File forms already developed into “CrimePad”.

• Performance Measure 2.1: Enable the RSS Secretariat and task force to leverage data to enhance law enforcement efforts, improve investigative outcomes, strengthen regional prosecutions, and enhance citizen security.

• Performance Measure 2.2: Deploy a standard, online method of investigating and managing complex criminal cases by the RSS Task Force and member states.

Objective 3: Offeror shall provide advice and mentoring on cross-case analysis.

• Performance Measure 3.1: To enable the RSS DFL staff and RSS Task Force investigations to apply comprehensive analysis of digital forensic records from diverse sources.

• Performance Measure 3.2: RSS Task Force has the ability to correlate digital forensics records such as communications, financial transactions, digital footprints, and device information.

• Performance Measure 3.3: RSS Task Force has the capability to identify key organized crime individuals, facilitators, and coordinators, leading to targeted enforcement actions.

• Performance Measure 3.4: To enable the RSS Task Force and regional prosecutors to construct evidence to support organized crime prosecutions.

Jr. Project Manager Minimum Requirements:

• BSc in Computer Science

• Six years working in a complex technical environment including with systems development, business processes analytics, and cloud-based management systems.

• Two years of experience working in a digital forensic lab overseeing media submissions including case data entry, case data validation, and chain of custody assurances.

• Two years’ experience working in a digital forensic lab supporting the setup, loading, and usage of digital forensic data throughout the analytical life cycle.

• Experience transitioning an organization from a paper-based process system into a full online digital-management implementation system including overseeing the customization process and assisting with training of internal employees, police investigators, and police prosecutors.

• RSS Background Clearance

3.2.5 Mentoring and Training Support to CARICOM IMACS Joint Regional Communications Center (JRCC):

The JRCC and U.S. Customs Border Protection began collaboration in 2007 to vet CARICOM inbound airline passenger data for high-risk occurrences. In 2018, INL provided a significant equipment upgrade to enable increased passenger data processing and to facilitate connectivity with the U.S. National Targeting Center via the Automated Targeting System – Global (ATS-G).

In addition, INL supported the JRCC via licenses for the Windward maritime data and analytics platform in 2022. INL Bridgetown’s Customs Enforcement Advisor will provide a broad range of organizational, leadership, and technical advice to the JRCC leadership on management processes, organizational structure, analytical methods, and reporting processes to maximize the utility and impact of these equipment donations.

Offeror shall provide a Customs Enforcement Advisor to facilitate a broad variety of organizational and technical improvements for the JRCC and to enable their targeting teams to continually improve their ability to identify unknown criminal enterprise, illicit actors, and support their ability to expand into seagoing vessel visibility.

Offeror shall provide a technical and staffing approach to achieve the objectives and performance measures listed below. INL envisions a half-time level of effort for this position.

Objective 1: Offeror shall provide customs enforcement advisory services to continue to improve the JRCC’s main organizational function - to provide awareness of maritime movements and cognizance of aviation movements in the region.

• Performance Measure 1.1: The countries in the region update their legislative regulations and implementing authorities on transmission of passenger and cargo data to meet appropriate2 standards.

• Performance Measure 1.2: The countries in the region are technologically and legally able to use targeting information to identify and stop illicit goods and actors at borders.

Objective 2: Offeror’s Customs Enforcement Advisor shall provide training and mentoring to representatives of the countries on airport and seaport risk management, targeting, searching, and post search analysis.

• Performance Measure 2.1: The countries in the region know how to use targeting information to identify and interdict illicit goods and actors at borders.

• Performance Measure 2.2: The JRCC shares targeting information with countries in the region.

• Performance Measure 2.3: The JRCC develops information sharing and operational coordination with the RSS task force to parlay targeting, enforcement referral actions, 2 Appropriate standards are determined in consultation with advisors and countries.

searches, and post search analysis into coordinated international investigations into complex criminal conspiracies.

Objective 3: Offeror’s Customs Enforcement Advisor shall enable the JRCC to draft model policies for passenger name record (PNR) and data privacy that can be adapted to specific partner nations to guide and formulate their needed legislation.

• Performance Measure 3.1: JRCC members prepare and enact updated legislation and polices to enable PNR targeting and exploitation.

Objective 4: Offeror’s Customs Enforcement Advisor shall assist priority countries3 in drafting a policy for PNR and privacy based on previously developed templates.

• Performance Measure 4.1: JRCC realizes increased knowledge of PNR targeting and exploitation from mentees and advisees.

Objective 5: Offeror’s Customs Advisor shall mentor and advises JRCC personnel to prepare them for live PNR targeting and exploitation.

• Performance Measure 5.1: JRCC personnel can conduct live PNR targeting and exploitation.

Objective 6: Offeror’s Customs Enforcement Advisor shall assist the JRCC to integrate “Windward” within their regional customs and enforcement systems.

• Performance Measure 6.1: The JRCC and its member states use “Windward” to identify high-risk vessels and activities associated with illicit or suspicious conduct.

• Performance Measure 6.2: The JRCC realizes interoperability between “Windward” and other relevant JRCC databases and information sources.

• Performance Measure 6.3: The JRCC’s targeting teams and customs official utilize real time “Windward” data to conduct risk analysis and targeted enforcement actions.

• Performance Measure 6.3: The JRCC develops information sharing and operational coordination with the RSS Task Force to leverage “Windward” data for coordinated international investigations into complex criminal conspiracies.

Objective 7: Offeror’s Customs Enforcement Advisor shall guide and mentor the JRCC to customize “Windward” to the specific needs of the region.

3 Priority is determined in consultation with advisors and countries.

• Performance Measure 7.1: JRCC enforcement teams emphasize specific regional threats and risks in their data analysis.

• Performance Measure 7.2: JRCC realizes improved accuracy and targeted risk assessments.

Customs Enforcement Advisor Minimum Requirements:

• 15 years’ experience working for U.S. Customs and Border Protection including serving as the head of border security intelligence for a U.S. Federal Joint Task Force (JTF).

• Knowledge and experience leading a Customs and Border Protection team on all phases and aspects of intelligence product development, briefing, and dissemination in support of federal criminal investigations.

• Experience performing watch and tracking duties on the U.S. border, to include checkpoint duties, translation, hard narcotics seizures, alien smuggling cases, illicit trafficking, and criminal prosecution casework.

• Experience working and collaborating with various federal agencies, other state and local partners, the U.S. Military, and international partners on real time national security threats.

• Experience collaborating with various agencies such as the Department of State, FBI, and Homeland Security Investigations in conjunction with major commercial airlines, to implement International Airport Targeting and Analysis Systems Programs and Enforcement Actions.

• Experience utilizing CBP’s Automated Targeting System to identify fraud, criminal conduct, illegal migration, narcotics and illicit trafficking, and terrorists’ activities.

• Experience dealing with international incidents that involved high profile diplomatic and investigative situations and recommending courses of action to high level U.S. and international officials.

• Experience with leading CBP pilot programs that involved restructuring and training to support personnel and taking the pilot concepts from paper-based ideas to fully functional customs enforcement programs.

• International experience working U.S. Embassy stakeholders, senior host government officials, office managers, and air and sea passenger targeting teams to improve domain awareness and identify a range of male fide activities, preferably in the Caribbean.

• Active Security Clearance

3.2.6 Instructional Systems Design (ISD) Services:

To enable the RSS and the JRCC to realize broad organizational and human capital improvements INL requires the services of an ISD to develop professional engagements for the adult learner. The ISD services will enable Embassy Bridgetown to play a crucial role in preparing a variety of key security officials, law enforcement officers, and senior organizational leaders for the complex and evolving challenges they face in their lines of duty. INL requires the social scientific application of training design and the integration of various instructional methods and technologies to support RSS Task Force development, to guide the RSS digital forensics lab to international accreditation, to improve JRCC targeting and management performances, and to convey to RSS, JRCC, and regional police force executives the management and leadership techniques to guide organizational change. The instructional designer services shall include the design and development of training material, the enhancement of organizational operational procedures, the formulation of a variety of professional and executive development engagements, and creation of survey instruments to measure the impact of INL investments.

Offer shall provide a technical and staffing approach to achieve the objectives and performance measures listed below.

Objective 1: Design and Develop Fundamental Investigative Analysis Training

The Offeror shall develop a forty-hour course that will introduce the concept of investigative analysis and establish the foundational knowledge and skills needed to capture information and conduct a basic analysis of criminal information. The course will provide several opportunities to apply these principles to reality-based scenarios in the learning environment.

The Offeror shall design this one-week course for RSS member state executives, midlevel analysts, investigators, and other law enforcement or legal personnel charged with conducting criminal investigations or information management in support of investigations.

• Performance Measure 1.1: INL receives a course design guide4.

• Performance Measure 1.2: INL receives a fully developed facilitator guide to implement this one-week course which demonstrably conveys a definitive set of competences as prescribed in the course learning objectives.

4 The design guide shall define the learning outcomes, describe the trainers and or content experts who will facilitate each module, ascribe the training methods to convey the learning objectives and finally provide full training logistics describing how the vendor will implement this engagement.

Objective 2: Design and Develop a Training Program to Certify RSS Member State Police Prosecutors in the Legal Profession:

The offeror shall continue to collaborate with the Chartered Institute of Legal Executives (CILEX) in Bedford, UK to facilitate the creation of a year-long core learning resources and certification options for police prosecutors in RSS Member States - under the Eastern Caribbean Police Prosecutors Program.

• Performance Measure 2.1: INL receives a full set of raw learning resources based upon existing CILEX Professional Qualification (CPQ) “coursebooks” (online books), based upon UK law.

• Performance Measure 2.2: Offeror onboards an INL-approved regional subject matter expert (SME) to customize the raw CILEX materials to reflect applicable laws in the Eastern Caribbean.

• Performance Measure 2.3: INL receives a customized version of the raw CILEX Materials that reflect applicable laws in the Eastern Caribbean.

• Performance Measure 2.4: INL receives a course design guide of the CILEX material noting the instructional process to transform the raw materials into a formalized learning engagement.

• Performance Measure 2.5: INL receives a fully developed facilitator guide and published training engagement of the customized CILEX materials, as noted in the design guide, to deliver to regional police prosecutors that includes a certification element.

Objective 3: Design and Develop a JRCC Explicit Targeting, Risk Management and Customs Enforcement Program Tailored to Airports of Entry.

Offeror shall develop forty-hour course designed to enhance the ability of JRCC targeting teams, JRCC member state customs officers, JRCC member state law enforcement officers, and other stakeholders to independently assess, target, inspect, detect, and interdict persons and conveyances of concern utilizing the equipment, systems, and services currently in place.

• Performance Measure 1.1 INL receives a course design guide.

• Performance Measure 1.2: INL receives a fully developed facilitator guide to implement this one-week course which demonstrably conveys a definitive set of competences as prescribed in the course learning objectives.

Instructional Systems Design Advisor Minimum Qualifications

• Experience providing instructional systems design services at an institutional level.

• Familiarity with designing, developing, and collaborating with international security sector partners – preferably with INL.

• Experience developing technical documentation in support of business operational procedures, international certification processes, technical job performance training and guidelines and related institutional standards.

• Possess a high level of self-motivation, demonstrating reliability in a consistent level of job performance and working within established project budgets and schedules.

• Exhibit versatile interpersonal and communication skills that enable successful internal and external interaction in a variety of modes including face-to-face meetings, phone calls, phone conferences, virtual meetings, and written communication.

• Experience with reviewing appropriate training objectives, test methods, designs, and instructionally valid training materials with international law enforcement organizations.

• Master’s degree in education or a related discipline

• 10 years of related instructional development experience, a portion to include direct support at the executive suite and/or Department Director level.

• Familiarity with the Eastern Caribbean Regional Security System and the JRCC preferred.

• Active Security Clearance

3.2.7 Training Delivery Services:

Objective 1: Delivery of a forty-hour course on Ethics in Law Enforcement

Offeror shall deliver this engagement to provide law enforcement officers with an understanding of professional ethics and ethical decision making and how these relate to the rule of law and their positions within the law enforcement environment. The program shall include a guided practice in identifying potential ethical issues and determining appropriate individual and supervisory courses of action for preventing and resolving these issues.

Offer shall provide a technical and staffing approach to achieve the objectives and performance measures listed below.

• Performance Measure 1.1: RSS member state police officers can define ethical behavior in the law enforcement context.

• Performance Measure 1.2: RSS member state police officers can describe the major ethical theories and systems as they relate to law enforcement.

• Performance Measure 1.3: RSS member state police officers can apply a six-step framework in addressing ethical dilemma situations and identify how an accumulation of unethical law enforcement actions can lead to large macro effects.

• Performance Measure 1.4: RSS member state police officers can determine appropriate supervisory courses of action to resolving ethical issues.

• Performance Measure 1.5: RSS member state police officers identify desirable legislative reforms to improve ethics in law enforcement within the Eastern Caribbean.

Objective 2: Deliver a Customized Law Enforcement Change Management Program

Offeror shall deliver a series of customized engagements to improve the management and business operations of law enforcement agencies in Barbados. Offeror shall convey strategies and techniques to promote professionalism of law enforcement managers, develop awareness of increasing international crime threats and strategies to address these threats. The offerors program shall convey improvements in strategic planning, the measurement of results, public communications, and law enforcement specific business operations that support government stability, citizen safety and respect for law.

Offer shall provide a technical and staffing approach to achieve the objectives and performance measures listed below.

• Performance Measure 2.1: To convey modern management policies and procedures to mid-level and senior law enforcement officers in Barbados.

• Performance Measure 2.2: To improve organizational structures, strategic planning, resource allocation, budgeting, public relations, and administrative skills necessary for the current threat environment faced by the Barbados Police Service.

3.2.8 Optional Services

Develop Additional Engagement Material as Needed

INL Bridgetown covers seven independent countries in the Eastern Caribbean and two multilateral security organizations with a combined membership of 20 countries. Internally within the U.S. Government, INL collaborates across a large U.S. Embassy Law Enforcement Working Group supporting a variety of initiatives. Due to the fluid nature of criminal activity and related security challenges this coverage imposes on U.S. Embassy Bridgetown, as well as high-level requests for emergency assistance from leaders of countries in the region, INL may choose to design and develop additional engagements, not described in this SOW, as needed during the period of performance of this contract. Such efforts would require the service of technical experts, the instructional systems designer, other subject matter experts and other direct cost to implement the necessary design, development, and delivery of the additional engagements.

3.3 General Requirement

3.3.1 Reporting Requirements

Throughout the life of this project, the Offeror shall maintain open, timely, and effective communications with the COR, INL Program Officer, and Embassy Bridgetown resulting in a relationship that shall proactively address any potential issues. The Offeror shall provide a brief weekly report via email, in bulleted format, that summarizes the activities planned and / or conducted during that week, any notable achievements or milestones, and any program items of concern for INL and the COR. The offeror shall furnish a combined monthly technical and financial progress report briefly stating the progress made during the reporting period. The offeror shall submit the report to the CO and COR on or before the 10th day of each month. The report shall detail any issues, concerns, high interest items, incidents, and items that remain open from the previous reporting period.

3.3.2 Program Monitoring and Evaluation

The contractor shall provide a systematic and objective approach or process for monitoring project performance toward its objectives over time. Complete proposals should include a detailed implementation plan, expected results, and indicators for tracking progress on implementation and expected results (referred to below as the "monitoring plan").

The contractor is required to enter quarterly indicator data and narrative information in INL’s performance monitoring database, and to use the INL performance report generator tool to create the paper performance report. INL will provide user accounts, training, and on-call support for use of the database and report generation tool. Indicators in the database will reflect the project’s monitoring plan. The monitoring plan may be updated at the mutual agreement of INL and the Contractor at any time during the project’s period of performance, provided there are no changes in material cost.

The offeror shall provide a technical and staffing solution to meet achieve the performance measures below.

• Performance Measure 1: INL receives a results-based framework tying together all projects vision, goals, and indicators.

• Performance Measure 2: INL receives detailed project specific change maps and indicator spreadsheets.

• Performance Measure 3: INL receives quarterly reports on project indicator data and accompanying qualitative narrative explaining the context of missed or exceeded program indicator targets.

• Performance Measure 4: INL receives succinct narrative reports memorializing instances of program impacts (NTE 2000 characters) across all lines of effort.

3.3.3 Key Personnel Requirements

The offeror shall assign sufficient experienced personnel who are qualified in the conduct of similar projects and who have appropriate background and experience. Offeror may not replace Key Personnel without the review and approval of the Contracting Officer. Key personnel include the Digital Forensics Technical Expert, the Senior Strategic Investigative Advisor, the JRCC Customs Enforcement Advisor, and the Instructional Systems Designer.

3.3.4 Administrative Requirements

Upon notification from INL, the service provider shall provide management and technical information to the Government including but not limited to:

• Technical evaluations

• Staff Studies

• Fact Sheets

• Audits

• Congressional inquiries

• One-time reports

• Material, equipment, facilities and other property listings or inventories

• Equipment maintenance records

• Financial records

• Recommendations for amending, revising or originating Government regulations or policies within the scope of this Contract.

• Information requested by the Contracting Officer

• Service providers account of its day-to-day expenditures.

H.2 SECURITY REQUIREMENTS (09/99)

Facility Security Clearance

(a) A facility security clearance at the SECRET level is required for contract performance in accordance with the DD Form 254, Department of Defense Contract Security Classification Specification, attached to this contract.

(b) Since it will be necessary for some Contractor personnel to have access to classified material and/or to enter into areas requiring a security clearance, each Contractor employee requiring such access must have an individual security clearance commensurate with the required level of access prior to contract performance. Individual clearances shall be maintained for the duration of employment under this contract, or until access requirements change.

(c) The Contractor shall obtain a Department of State building pass for all employees performing under this contract who require frequent and continuing access to Department of State facilities in accordance with…