Information Security and Privacy Requirements Exhibit

This is an Information Security and Privacy Requirements Exhibit for the Springshare Patron Point Renewal contract opportunity in California. The exhibit establishes the comprehensive security and privacy standards that the contractor must implement and maintain throughout the contract term. The requirements address data protection, access controls, encryption protocols, vulnerability management, incident response procedures, and compliance with applicable state and federal privacy regulations. The contractor must demonstrate compliance with these requirements prior to contract award and maintain ongoing adherence throughout service delivery. The exhibit specifies technical security controls, including system authentication, data encryption both in transit and at rest, regular security assessments, and penetration testing. Additionally, the contractor must implement administrative and physical security measures to protect patron data and library system information from unauthorized access, disclosure, or modification.

The exhibit requires the contractor to maintain detailed security documentation, including policies, procedures, and audit logs, and to provide California with the ability to conduct security audits and reviews as needed. The contractor must implement a robust incident response plan with defined notification timelines in the event of security breaches or unauthorized data access. Compliance with the California Consumer Privacy Act (CCPA), Family Educational Rights and Privacy Act (FERPA), and other applicable privacy legislation is mandatory. The contractor must also maintain liability insurance and indemnification provisions related to security breaches. Any subcontractors or third-party service providers must meet equivalent security and privacy requirements. The exhibit establishes that failure to maintain these security standards may result in contract termination and liability for damages resulting from security failures or data breaches.