Illinois State Police Cost Analysis (PlanetPress Software).pdf

Illinois State Police, Bureau of Identification Attn: Melissa McDowall

Keelan Alberts l 630.415.5155 l keelan.alberts@pb.com

Pitney Bowes - Confidential

Cost Analysis / Proposal:

260 North Chicago Street Joliet, Illinois 60432

BPN: 0012691837

Pitney Bowes Planet Press Software

Document Formatting Solution

Crossgrade PP Production to Connect Document Pro Services Document Project Management Customization / Integration Services Tier 2 Software Service Agreement

Planet Press Software Solution, Purchase, Document Formatting, to Include Installation, Integration, Training and Maintenance.

Purchase Total: $25,123.00 Maintenance: $3,840.00 (Annually)

Includes:

Equipment & Maintenance Locked Full-Term All Shipping & Handling, Installation Extensive Onboard Training for Software and Equipment Customer Satisfaction Guarantee (see attached) mailto:keelan.alberts@pb.com

© 2020 Pitney Bowes Inc. All rights reserved AD10807 R0411

Customer Satisfaction Guarantee

Pitney Bowes Sending Technology Solutions is committed to providing our customers with the finest products backed by the highest quality care and service. As long as you continually maintain coverage with a Pitney Bowes Service Level Agreement for hardware and a software maintenance agreement for software after warranty, Pitney Bowes promises to provide you the following:

GUARANTEED PRODUCT PERFORMANCE

For all new and remanufactured Pitney Bowes branded products provided by Pitney Bowes in the U.S., we guarantee performance to our specifications for the initial term of the lease or three years if purchased. If, during that period, the product does not perform to our specifications, and we cannot repair it, we will replace it with a comparable product.

If during the first ninety days after installation the replacement product does not perform as specified, you will be entitled to a refund of payments made to us for the replacement product. If the original or replacement product fails to perform due to the use of a non-Pitney Bowes consumable supply or unapproved software/hardware modification, this guarantee will not apply.

GUARANTEED NATIONWIDE SERVICE

Our nationwide service force will respond to service and preventative maintenance requests as part of your maintenance agreement for hardware. If we find that we cannot return your Pitney Bowes branded equipment to a satisfactory operating condition within a reasonable time, where appropriate, we will provide you with a loaner at no additional cost.

HELP LINE SUPPORT

For customers with products that are supported through our Diagnostics Center, toll-free telephone technical assistance is available Monday through Friday, 8:00 A.M. until 8:00 P.M. ET exclusive of holidays.

RATE CHANGE PROTECTION

With our ability to accommodate a wide range of carriers, we are your rate data source. Also, should you select any of our plans that include software rate protection, we guarantee that you will not be charged for unexpected rate changes within the scope of your plan.

OPERATOR PRODUCTIVITY AND TRAINING EXCELLENCE

For all products that we install, our skilled professionals will effectively deliver the agreed upon installation and training services.

PURCHASE POWER

SERVICE

The Pitney Bowes Bank, Inc. provides postage advances to all qualified customers in good standing. You will not have to pay for postage in advance. You can mail now and pay later when you get your bill.

At Pitney Bowes, we are committed to maintaining long-term partnerships with our customers. If our sales and service support team has been unable to satisfy you, I would like to hear from you. Please call my office at 1-800-622-2296.

We won’t be satisfied until you are satisfied.

Harris Warsaw

Senior Vice President Global Sales, Global Sending Technology Solutions

OL Connect

Pitney Bowes proprietary and confidential

OL Connect Print to Mail Software Optimize your transactional and promotional documents while automating processes to enable your digital transformation without changes to your existing systems. OL Connect is a single solution that automates and personalizes your outbound transactional communications, both printed and digital. A robust on-premise platform that provides flexibility and control over your physical and digital communications by seamlessly integrating into your existing workflow. OL Connect speeds up revenue generation and reduces costs, allowing you to enhance customer experience and improve process efficiency.

• Convert physical mail into multi-channel communications in one easy workflow.

• Integrate with your host platform to allow document customization and design.

• Automate page insertion through folder inserter integration.

Enhance customer experience and improve process efficiency.

Save Time Reduce Costs Automate Distribution Reduce Risk

OL™ Connect Software

Turns raw data and white paper into engaging communications

Anything in, anything out.

Mailing Print & Mail Production Management

Control You want to do more with your mail. Your marketing team keeps asking the same questions. You’re busy, you’re stretched and you’re dealing with legacy IT systems that just won’t budge.

With OL Connect software, you can import data from any source, from any system, from any device, in any format. That database that’s been knocking around since the mid 90s?

Just plug it in and the information is at your fingertips.

Save time and effort with your team.

By reducing the amount of manual work, they’ll be free to get on with other, more important tasks.

OL Connect gives you the flexibility and control you didn’t think was possible.

Mix, merge and manage multiple data.

Breathe new life into old systems.

Whatever you put in, you’ll get out superb document design and distribution.

Creativity

• Print color to create more engaging communications - import or design your own.

• Print bespoke messages -get on first-name terms with your customers.

• Print intelligently targeted cross-sell messages to improve response.

• Insert personalized, data-driven charts and graphs.

• Include engaging customer messages alongside crucial integrity marks.

Make more of your mail with color and messages at your fingertips.

PDF

Integrity Customer driven data privacy is hardwired into OL Connect with integrity marks. When you combine it with a Pitney Bowes inserter, you can achieve whole new levels of data privacy. It offers:

• 2D barcodes

• IMB barcodes

• Data for file-based processing

• Technology enabling inserters and OL Connect to work together seamlessly.

• Protection for your brand with accurate and consistent messaging.

Efficiency OL Connect is a ‘white paper factory’. The only raw materials it needs are white paper and envelopes. No pre-printing, no added expense, no running out of particular formats or messages. Just print what you need, when you need it.

• Reduce preparation time

• Ensure the address is printed.

accurately to get the full USPS discount.

• Consolidate multiple mail items to save cost.

• Use machine readable fonts.

• Apply IMB barcodes.

• Position addresses accurately in the window.

• Streamline the whole mailing process.

Multi-channel distribution Automated document distribution so you can contact customers the way they want.

• Email

• SMS

• Mail

• Post to web

• Automatically create metadata to digitally archive documents within an electronic document management system.

Create a visual, professional document that emphasizes the important information / call to action to ensure your document meets its objectives. Also able to dynamically include targeted marketing or customer service messaging on each document to personalize your communication.

OL Connect is a flexible solution, accommodating the majority of file formats to ensure we are able to enhance all of your documents.

Documents that you may have thought untouchable can now be brought to life.

Merge other items together with your document to ensure they are output together and create a ‘pack’ at source for processing. This saves time preparing your mail once your document is printed.

Can also generate email to the targeted recipients to ensure your communication meets its objectives.

Documents have barcodes applied to them ensuring only the correct document contents go to the correct recipient.

This also allows each item to be tracked through the printing and insertion process.

Save time presorting documents.

Simply pick the documents from the printer and place onto the inserter for processing.

Eliminating the need to sort into piles of equal length.

The inserter is able to identify the number of pages each document set is made up of and insert the correct number of pages into every envelope. This ensures the right recipient receives the correct documents first time, every time.

Step 01 Your documents are generated from data existing in your systems.

Step 02 The workflow solution tool will turn data into a personalized, impactful communication.

Step 03 The workflow tool will merge other important documentation with the communication and distribute via email if required.

Step 04 The workflow tool applies a barcode and sends documents to print.

Step 05 Documents are printed and placed into inserter.

Step 06 The inserter places all documents into envelopes.

Command Center Teaming with the industry experts at Pitney Bowes, we will work to develop OL Connect dashboards that allow you to instantly monitor key performance indicators (KPIs) to measure your project’s progress and level of success.

This timely knowledge empowers you to make informed decisions to improve operations and enhance your delivery.

Drive revenue and client engagement.

Grow revenue Although most advertising inserts included with statements are discarded, response rates for targeted, personalized messages can resonate with each recipient, motivating increased response and revenue generation.

Since quality data drives transactional statements, the sender has the ability to add personalized and highly targeted offers.

Improve customer engagement Because transactional statements are ‘trusted documents’ and reflect an ‘opt-in’ relationship; the customer wants to receive the communication, and the majority of these documents are opened and read.

Pitney Bowes and the Corporate logo are trademarks of Pitney Bowes Inc. or a subsidiary.

All other trademarks are the property of their respective owners.

© 2015-2023 Pitney Bowes Inc. All rights reserved.

For more information call 800 322 8000 or visit us online: pitneybowes.com/us/ol-connect

23SENDTECH04713_US

United States 3001 Summer Street Stamford, CT 06926-0700 https://www.pitneybowes.com/us/ol-connect