IFB EHR Hardware Devices - 30-25005 - DSOHF.pdf

OFFER AND ACCEPTANCE

The State seeks offers for the goods, software, and/or services described in this solicitation. The State’s acceptance of any offer must be demonstrated by execution of the acceptance found below and any subsequent Request for Best and Final Offer, if issued. Acceptance shall create a contract having an order of precedence as follows: In cases of conflict between documents comprising the contract, the order of precedence shall be (1) Best and Final Offers, if any, (2) special terms and conditions specific to this IFB, (3) specifications, (4) Department of Information Technology Terms and Conditions of this IFB, and (5) the agreed portions of the awarded Vendor’s offer. No contract shall be binding on the State until an encumbrance of funds has been made for payment of the sums due under the contract.

EXECUTION

In compliance with this Invitation for Bid, and subject to all the conditions herein, the undersigned offers and agrees to furnish any or all Services or goods upon which prices are offered, at the price(s) offered herein, within the time specified herein. By executing this offer, I certify that this offer is submitted competitively and without collusion.

Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.

OFFEROR:

STREET ADDRESS: P.O. BOX: ZIP:

CITY, STATE & ZIP: TELEPHONE NUMBER: TOLL FREE TEL.

NO

PRINT NAME & TITLE OF PERSON SIGNING: FAX NUMBER:

AUTHORIZED SIGNATURE: DATE: E-MAIL:

Offer valid for sixty (60), days from date of offer opening unless otherwise stated here: ____ days

ACCEPTANCE OF OFFER

If any or all parts of this IFB are accepted, an authorized representative of NC Department of Health and Human Services shall affix their signature hereto. A copy of this acceptance will be forwarded to the successful vendor(s).

FOR STATE USE ONLY

Offer accepted and contract awarded this ______ day of _____________________, 20____, as indicated on attached certification, by _____________________________________________ (Authorized representative of NC Department of Health and Human Services).

STATE OF NORTH CAROLINA INVITATION FOR BIDS OR REQUEST FOR

QUOTE NO. 30-25005-DSOHF

DEPARTMENT OF HEALTH AND HUMAN

SERVICES

Division of State Operated Healthcare Facilities

Offerors Submittal Due Date: September 23, 2024

Issue Date: September 6, 2024

Refer ALL inquiries regarding this IFB to:

Frank.diaz@dhhs.nc.gov or Daryl.brooks@dhhs.nc.gov

Commodity Number: 42142306

Description: EHR Hardware Devices

Using Agency: Division of State Operated Healthcare Facilities - DSOHF

See page 2 for submittal instructions. Requisition No.:

IFB Number: 30-25005 - DSOHF

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TABLE OF CONTENTS

1.0 INTENT, USE, DURATION AND SCOPE

2.0 GENERAL INFORMATION

2.1. SITE VISIT - RESERVED

2.2. VENDOR QUESTIONS

2.3. ADDENDA

2.4. OFFER SUBMITTAL

2.5. BASIS FOR REJECTION

2.6. LATE OFFERS

2.7. NON-RESPONSIVE OFFERS

2.8. NOTICE TO VENDORS

2.9. E-PROCUREMENT SOLICITATION

2.10. DISTRIBUTORS AND RESELLERS

2.11. POSSESSION AND REVIEW

2.12. BEST AND FINAL OFFERS (BAFO)

2.13. AWARD

2.14. POINTS OF CONTACT

3.0 SPECIFICATIONS

3.1. VENDOR STANDARD AGREEMENT(S)

3.2. VENDOR UTILIZATION OF WORKERS OUTSIDE U.S

3.3. E-VERIFY

3.4. BRAND SPECIFIC PRODUCT

3.5. DESCRIPTIVE LITERATURE - RESERVED

3.6 SECURITY SPECIFICATIONS - RESERVED

3.7 ENTERPRISE ARCHITECTURE SPECIFICATIONS - RESERVED

3.8. PRODUCT RECALL

3.9. WARRANTY

3.10. MAINTENANCE - RESERVED

3.11. CONTRACT TERM

3.12. DELIVERY

3.13 SPECIFICATIONS - PLEASE REFER TO ATTACHMENTS BELOW

4.0 FURNISH AND DELIVER

5.0 ADDITIONAL INFORMATION

5.1. HISTORICALLY UNDERUTILIZED BUSINESSES

5.2. RECYCLED CONTENT

5.3. ENERGY STAR PRODUCTS

6.0 DEPARTMENT OF INFORMATION TECHNOLOGY INSTRUCTIONS TO VENDORS

7.0 DEPARTMENT OF INFORMATION TECHNOLOGY TERMS AND CONDITIONS

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ATTACHMENT 1 – EHR HARDWARE DEVICE GROUP 1

ATTACHMENT 2 – EHR HARDWARE DEVICE GROUP 2

ATTACHMENT 3 – EHR HARDWARE DEVICE GROUP 3

ATTACHMENT 4 – EHR HARDWARE DEVICE GROUP 4

Exhibit 1 - IFB Delivery Information for Hardware Shipment to 14 Facilities

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1.0 INTENT, USE, DURATION AND SCOPE

The purpose of this Invitation to Bid is to obtain pricing for and procure EHR Hardware Devices for the Department of Health and Human Services (DHHS), Division of State Operated Healthcare Facilities (DSOHF). Products and Services will be provided in accordance to the terms and conditions of this IFB.

The State reserves the right to make partial or multiple awards where it is advantageous to award separately by Hardware Device Groups; where more than one supplier is needed to provide the contemplated specifications as to quantity, quality, delivery, service, geographical areas; or where other factors are deemed to be necessary or proper to the purchase in question.

Groups refer to the category in its entirety (Hardware Device Groups 1, 2, 3, and 4).

Package pricing refers to providing an offer to more than one (1) Hardware Groups. Note: To be awarded multiple groups, you must be the lowest price technically acceptable for each group offered.

2.0 GENERAL INFORMATION

2.1. SITE VISIT - RESERVED

2.2. VENDOR QUESTIONS

All inquiries regarding the solicitation specifications or requirements are to be addressed to the contact person listed on Page One of this solicitation. Vendor contact regarding this Solicitation with anyone other than the contact person listed on Page One of this Solicitation may be grounds for rejection of said Vendor’s offer.

Written questions concerning this Solicitation will be received until September 13, 2024, at 2:00pm Eastern Time. They must be submitted to the contact person listed on Page One of this Solicitation via the Sourcing Tool's message board by the date and time specified.

Vendors will enter “IFB #30-XXXX – Questions” as the subject of the message. Questions should be submitted in the following format:

REFERENCE VENDOR QUESTION

RFP Section, Page Number

2.3. ADDENDA

The State may issue addenda if Vendor questions are permitted as described above, or if additional terms, specifications, or other changes are necessary for this procurement. It is important that all Vendors bidding on this IFB periodically check the NC eVP for any and all Addenda that may be issued prior to the offer opening date. All addenda shall become an Addendum to this IFB.

2.4. OFFER SUBMITTAL

Due Date: September 23, 2024 Time: 2:00 pm Eastern Time

IMPORTANT NOTE: It is the Vendor’s sole responsibility to upload their offer to the Ariba Sourcing Module by the specified time and date of opening. Vendor shall bear the risk for late electronic

Page 5 of 82 Version 5.15.24 submission due to unintended or unanticipated delay, including but not limited to internet issues, network issues, local power outages, or application issues. Vendor must include all the pages of this solicitation in their response.

Electronic Submittals will be received until 2:00pm Eastern Time on the Offerors Submittal Due Date and then opened, for furnishing and delivering the commodity as described herein. Offers must be submitted via the Ariba Sourcing Module with the Execution page signed and dated by an official authorized to bind the Vendor’s firm. Failure to return a signed offer shall result in disqualification.

Attempts to submit a proposal via facsimile (FAX) machine, telephone, email, email attachments, or in any hardcopy format in response to this Bid SHALL NOT be accepted and will automatically be deemed Non-Responsive.

a) The vendor’s offer submitted through the Ariba Sourcing Module should consist of ALL pages of this IFB with the following sections completed:

a. Page 1 of the IFB – completed and signed

b. Section 2.14 (Points of Contact)

c. Section 3.2 (Vendor Utilization Of Workers Outside U.S)

d. Section 3.9 (Warranty)

e. Section 4.0 (Furnish and Delivery Table)

f. Section 5.0 (Additional Information)

b) The Ariba Sourcing Module document number is: WS1249276809

c) All File names should start with the Vendor name first, in order to easily determine all the files to be included as part of the vendor’s response. For example, files should be named as follows:

Vendor Name-your file name.

d) File contents SHALL NOT be password protected, the file formats must be in .PDF, .JPEG, .DOC or .XLS format, and shall be capable of being copied to other sources. Inability by the State to open the Vendor’s files may result in the Vendor’s offer(s) being rejected as Non-Responsive.

e) If the vendor’s proposal contains any confidential information (as defined in Section 7, Paragraph #18), then the vendor must provide one (1) signed, original electronic offer and one (1) redacted electronic copy.

For Vendor training on how to use the Ariba Sourcing Tool to view solicitations, submit questions, develop responses, upload documents, and submit offers to the State, Vendors should go to the following site: https://eprocurement.nc.gov/training/vendor-training

Questions or issues related to using the Ariba Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at 888-211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM EST to 5:00 PM EST

2.5. BASIS FOR REJECTION

Pursuant to 9 NCAC 06B.0401, the State reserves the right to reject any and all offers, in whole or in part; by deeming the offer unsatisfactory as to quality or quantity, delivery, price or service offered;

non-compliance with the specifications or intent of this solicitation; lack of competitiveness; error(s) in specifications or indications that revision would be advantageous to the State; cancellation or other changes in the intended project, or other determination that the proposed requirement is no longer needed; limitation or lack of available funds; circumstances that prevent determination of the best offer; or any other determination that rejection would be in the best interest of the State. Vendor contact regarding this IFB with anyone other than individuals listed on page one (1) may be grounds for rejection of said Vendor’s offer.

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2.6. LATE OFFERS

Regardless of cause, late offers will not be accepted and will automatically be disqualified from further consideration. It shall be the Vendor’s sole risk to ensure delivery at the designated office by the designated time. Late offers will not be opened and may be returned to the Vendor at the expense of the Vendor or destroyed if requested.

2.7. NON-RESPONSIVE OFFERS

Vendor offers will be deemed non-responsive by the State and will be rejected without further consideration or evaluation if statements such as the following are included:

“This offer does not constitute a binding offer”, “This offer will be valid only if this offer is selected as a finalist or in the competitive range”, “Vendor does not commit or bind itself to any terms and conditions by this submission”, “This document and all associated documents are non-binding and shall be used for discussion purposes only”, “This offer will not be binding on either party until incorporated in a definitive agreement signed by authorized representatives of both parties”, or A statement of similar intent.

2.8. NOTICE TO VENDORS

The State objects to and will not be required to evaluate or consider any additional terms and conditions not previously agreed to by the State and submitted with an Offeror’s response.

This applies to any language appearing in or attached to the document as part of the Offeror’s response. By execution and delivery of this Invitation for Bids and response(s), the Offeror agrees that any additional terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect.

2.9. E-PROCUREMENT SOLICITATION

This is an E-Procurement solicitation. See Paragraph #47 of the attached Department of Information Technology Terms and Conditions.

2.10. DISTRIBUTORS AND RESELLERS

“Resellers” as used herein, refers to businesses that routinely sell or distribute Vendor’s Products, and may include “Distributors”, “Value Added Resellers” (VARs), “Original Equipment Manufacturers” (OEMs), Channel Partners, or such other designations. These businesses must be approved by the State prior to placement of any orders. Any contract established will be subject to this solicitation and any resulting Agreement(s), and to the terms and conditions of the State’s competitive bidding process.

The Agency acknowledges that the Reseller has merely purchased the Third-Party Items for resale or license to the Agency, and that the proprietary and intellectual property rights to the Third-Party Items are owned by parties other than the Reseller (“Third Parties”). The Agency further acknowledges that except for the payment to the Reseller for the Third-Party Items, all of its rights and obligations with respect thereto flow from and to the Third Parties. The Reseller shall provide the Agency with copies of all documentation and warranties for the Third-Party Items which are provided to the Reseller. The Reseller shall assign all applicable third-party warranties for Deliverables to the Agency.

2.11. POSSESSION AND REVIEW

During the evaluation period and prior to award, possession of the bids and accompanying information is limited to personnel of the issuing agency, and to the committee responsible for participating in the evaluation. Vendors who attempt to gain this privileged information, or to

Page 7 of 82 Version 5.15.24 influence the evaluation process (i.e. assist in evaluation) will be in violation of purchasing rules and their offer will not be further evaluated or considered.

After award of contract the complete bid file will be available to any interested persons with the exception of trade secrets, test information or similar proprietary information as provided by statute and rule. Any proprietary or confidential information which conforms to exclusions from public records as provided by N.C.G.S. §132-1.2 must be clearly marked as such in the offer when submitted.

2.12. BEST AND FINAL OFFERS (BAFO)

The State may establish a competitive range based upon evaluations of offers, and request BAFOs from the Vendor(s) within this range; e.g. “Finalist Vendor(s)”. If negotiations or subsequent offers are solicited, the Vendor(s) shall provide BAFO(s) in response. Failure to deliver a BAFO when requested shall disqualify the non-responsive Vendor from further consideration. The State will evaluate BAFO(s), oral presentations, and product demonstrations as part of the Vendors’ respective offers to determine the final rankings.

2.13. AWARD

It is the general intent to award this contract to one or multiple Vendors. As provided by statute, award will be based on Best Value Analysis, Lowest Price Technically Acceptable Source Selection Method in accordance with N.C.G.S. §143B-1350(h), which provides that the offer must be in substantial conformity with the specifications herein, and 09 NCAC 06B.0302.

A link to the NC Electronic Vendor Portal (eVP) allows the public to retrieve contract award information electronically from the web site: https://evp.nc.gov/ Results may be found by searching by IFB number or agency name. This information may not be available for several weeks dependent upon the complexity of the acquisition and the length of time to complete the evaluation process.

2.14. POINTS OF CONTACT

Contact by the Offeror with the persons shown below for contractual and technical matters related to this IFB is only permitted if expressly agreed to by the purchasing lead named on page 5, or upon award of contract:

Vendor Contractual Point of Contact Vendor Technical Point of Contact

[NAME OF VENDOR]

Email:

Street: [STREET ADDRESS]

[CITY, STATE, ZIP]

Attn: Assigned Contract Manager

[NAME OF VENDOR]

Email:

Street: [STREET ADDRESS]

[CITY, STATE, ZIP]

Attn: Assigned Technical Lead

Email:

3.0 SPECIFICATIONS

3.1. VENDOR STANDARD AGREEMENT(S)

The terms and conditions of Vendor’s standard services, license, maintenance or other agreement(s) applicable to Services, Goods, Software and other Products acquired under this Agreement may apply to the extent such terms and conditions do not materially change the terms and conditions of this Agreement. In the event of any conflict between the terms and conditions of this Agreement

Page 8 of 82 Version 5.15.24 and the Vendor’s standard agreement(s), the terms and conditions of this Agreement relating to audit and records, jurisdiction, choice of law, the State’s electronic procurement application of law or administrative rules, the remedy for intellectual property infringement and the exclusive remedies and limitation of liability in the DIT Terms and Conditions herein shall apply in all cases and supersede any provisions contained in Vendor’s relevant standard agreement or any other agreement. The State shall not be obligated under any standard license and/or maintenance or other Vendor agreement(s) to indemnify or hold harmless the Vendor, its licensors, successors or assigns; nor arbitrate any dispute, nor pay late fees, legal fees or other similar costs.

3.2. VENDOR UTILIZATION OF WORKERS OUTSIDE U.S.

In accordance with N.C.G.S. §143B-1361(b), Vendor must detail in the IFB response, the manner in which it intends to utilize resources or workers located outside the U.S. The State of North Carolina will evaluate the additional risks, costs, and other factors associated with such utilization prior to making an award for any such Vendor’s offer. The Vendor shall provide the following for any offer or actual utilization or contract performance:

a) The location of work performed under a state contract by the Vendor, any subcontractors, employees, or other persons performing the contract and whether any of this work will be performed outside the United States.

b) The corporate structure and location of corporate employees and activities of the Vendors, its affiliates or any other subcontractors.

c) Notice of the relocation of the Vendor, employees of the Vendor, subcontractors of the Vendor, or other persons performing Services under a state contract outside of the United States.

d) Any Vendor or subcontractor providing call or contact center Services to the State of North Carolina shall disclose to inbound callers the location from which the call or contact center Services are being provided.

Will any work under this contract be performed outside the United States? YES NO

If Vendor answered “YES” above, list the location(s) outside the United States where work under this contract will be performed by Vendor, any sub-contractors, employees, or other persons performing work under the contract.

3.3. E-VERIFY

Pursuant to N.C.G.S. § 143B-1350(k), the State shall not enter into a contract unless the awarded Vendor and each of its subcontractors comply with the E-Verify requirements of N.C.G.S. Chapter 64, Article 2. Vendors are directed to review the foregoing laws. Any awarded Vendor must submit a certification of compliance with E-Verify to the awarding agency, and on a periodic basis thereafter as may be required by the State.

3.4. BRAND SPECIFIC PRODUCT

3.4.1 BRAND SPECIFIC

Manufacturer(s) name and product descriptions used in this solicitation are product specific. The items offered in response to this solicitation must be the manufacturer and type specified. Failure to comply with this requirement will result in rejection of offer.

3.4.2 ESTIMATED QUANTITIES

The quantities indicated herein are estimates only and are provided for informational purposes based on DSOHF’s current identified needs. It shall be understood and agreed that the State may purchase more or less than the estimated quantities during the contract period. The State reserves

Page 9 of 82 Version 5.15.24 the right to increase or decrease the quantities procured as needed. The State shall not be obligated to purchase more than it needs. The State will only be responsible for payment of items ordered and received.

3.5. DESCRIPTIVE LITERATURE - RESERVED

3.6 SECURITY SPECIFICATIONS - RESERVED

3.7 ENTERPRISE ARCHITECTURE SPECIFICATIONS - RESERVED

3.8. PRODUCT RECALL

Vendor assumes full responsibility for prompt notification of both the contract administrator and purchaser of any product recall in accordance with the applicable state and federal regulations.

3.9. WARRANTY

The manufacturer’s standard warranty shall apply. Upon request by the State, Vendor shall provide a copy of the manufacturer’s standard warranty within two (2) business days.

Is Vendor authorized by manufacturer to repair equipment offered during the warranty period?

YES NO

Will Vendor provide warranty service? YES NO, an authorized third party will perform warranty service

Contact information for warranty service provider:

Company Name: _____________________________________________

Company Address: _____________________________________________

Contact Person: _____________________________________________

Contact Person Phone Number: _____________________________________________

Contact Person Email: _____________________________________________

3.10. MAINTENANCE - RESERVED

3.11. CONTRACT TERM

A contract awarded pursuant to this IFB shall have an effective date as provided in the Notice of Award. The term shall be one (1) year and will expire upon the anniversary date of the effective date unless otherwise stated in the Notice of Award, or unless terminated earlier. The State retains the option to extend this contract for two (2) additional one (1) year periods at its sole discretion.

3.12. DELIVERY

Successful Vendor will complete the scope of work within 60 consecutive calendar days after receipt of purchase order to the following location(s): See Exhibit 1 – Delivery Information for Hardware

Delivery shall not be considered to have occurred until installation where applicable has been completed. Upon completion of the installation where applicable, the Vendor shall remove and properly dispose of all waste and debris from the installation site. The vendor shall be responsible for leaving the installation area clean and ready to use.

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If circumstances beyond the control of the contractor result in a late delivery [or installation], it is the responsibility and obligation of the contractor to notify the Purchasing Agent listed on the purchase order, in writing, immediately upon determining delay of shipment. The written notification should indicate the anticipated delivery date.

3.13 SPECIFICATIONS - PLEASE REFER TO ATTACHMENTS BELOW

All Specifications can be found in the following attached documents:

Attachment 1 – Hardware Device Group 1

Attachment 2 – Hardware Device Group 2

Attachment 3 – Hardware Device Group 3

Attachment 4 – Hardware Device Group 4

4.0 FURNISH AND DELIVER

HARDWARE DEVICE GROUP 1

ITEM #

EST.

QTY

UNIT

DESCRIPTION

UNIT COST

EXTENDED COST

1 750 each Zebra DS8178-HC Wireless Barcode Scanner :

2 125 each Zebra DS8108-HC- Wired Barcode Scanner :

3 125 each Gooseneck Intellistand (SKU-22-71043-0BR) - Active Barcode Stand

4 390 each Imprivata HDW-IMP-75 Badge Reader

5 350 each E-Signature Devices - Topaz TD-LBK070VA-

USB-R

6 25 each Treatment Planning Room - TV Wall Mount

7 95 each Ergotron 45-273-216 Wall Mount PC Bracket/Arm

8 125 each Imprivata HDW-IMP-80 Badge Reader

9 50 each Ergotron 60-593-216 Wall Mount PC

Standalone Total Offer Cost Group 1 ________________

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HARDWARE DEVICE GROUP 2

each Document Scanners – Low Duty: Ricoh fi 800R each Document Scanners – Medium Duty: Ricoh fi

3 20 each Prescription Printers – Troy 4001DN each Label printers – General Purpose: Zebra ZD411-

HC

each High volume Specimen/Medication label printers:

Zebra ZT231 each Badge Printer: Fargo DTC 4500e

7 45 each Ribbon (Part# RFD45YMCKOK) for Fargo DTC 4500e

8 45 each Lamination (Part# RFL1HD) for Fargo DTC

9 9500 each HID iCLASS 2000 (part# 2000HPGGNN) - RF Proximity Card

10 325 each BCA Red Keyboards

Standalone Total Offer Cost Group 2 ________________

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HARDWARE DEVICE GROUP 3

1 100 each Workstation On Wheels (WOW) - JACO Evo - Complete Setup to include (Mandatory Accessories) :

- WOW - JACO EVO-20-L500

- 1-JACO Scanner Base Mount (Part # 51- 4713)

- 1-JACO Drawer System (Part # # 72- 0569)

- 1-JACO Basket/Wipe Cannister Combination (Part # 51-4669)

- 3-JACO Bins (Part # 51-4752)

2 25 each Portable label/Specimen Printer – Portable label/Specimen Printer – ZQ610+ 203dpi

Standalone Total Offer Cost Group 3 ________________

HARDWARE DEVICE GROUP 4

1 3500 each Mobile Device Case – Antimicrobial Case:

Otterbox 77-89208

2 3500 each Mobile Device – Antimicrobial Screen Protector:

Otterbox 77-89305

3 300 each Mobile Device Charging Station - 1 Port: Apple

MHXH3AM/A

4 300 each Mobile Device USB Wall Charger (Haiku): Belkin

WCA004DQWH

5 400 each Mobile Device Charging Station 10 Port: Tripp- Lite U280-010-ST

6 400 each Mobile Device USB to Lightening Cable 10 Pack:

Tripp-Lite M100-10N-BK-10

Standalone Total Offer Cost Group 4 ________________

**NOTE TO OFFERORS: Mark N/A for Groups not being quoted. Vendors can offer standalone pricing for each Group and/or provide package pricing for a combination of Hardware Groups.

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Total Standalone Offer Cost of Groups Quoted________________

PACKAGE PRICING:

Package Total Offer Cost Group 1 ________________

Package Total Offer Cost Group 2 ________________

Package Total Offer Cost Group 3 ________________

Package Total Offer Cost Group 4 ________________

Total Packaged Offer Cost of Groups Quoted________________

4.1. OPTIONAL RENEWAL PERIODS

HARDWARE DEVICE GROUP 1 (OPTIONAL YEAR 1)

1 115 each Zebra DS8178-HC Wireless Barcode Scanner

2 25 each Zebra DS8108-HC- Wired Barcode Scanner

3 20 each Gooseneck Intellistand (SKU-22-71043-0BR) -

4 60 each Imprivata HDW-IMP-75 Badge Reader

5 20 each E-Signature Devices - Topaz TD-LBK070VA-

6 10 each Treatment Planning Room - TV Wall Mount

7 10 each Ergotron 45-273-216 Wall Mount PC

8 60 each Imprivata HDW-IMP-80 Badge Reader

9 10 each Ergotron 60-593-216 Wall Mount PC

Total Offer Cost Group 1 ________________

HARDWARE DEVICE GROUP 2 (OPTIONAL YEAR 1)

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QTY

1 40 each Document Scanners – Low Duty: Ricoh fi 800R

2 10 each Document Scanners – Medium Duty: Ricoh fi

3 5 each Prescription Printers – Troy 4001DN

4 80 each Label printers – General Purpose: Zebra ZD411-

5 10 each High volume Specimen/Medication label printers:

6 5 each Badge Printer: Fargo DTC 4500e

7 30 each Ribbon (Part# RFD45YMCKOK) for Fargo DTC

8 30 each Lamination (Part# RFL1HD) for Fargo DTC

9 3000 each HID iCLASS 2000 (part# 2000HPGGNN) - RF

10 20 each BCA Red Keyboards

Total Offer Cost Group 2 ________________

HARDWARE DEVICE GROUP 3 (OPTIONAL YEAR 1)

1 15 each Workstation On Wheels (WOW) - JACO Evo - Complete Setup to include (Mandatory Accessories) :

- WOW - JACO EVO-20-L500

- 1-JACO Scanner Base Mount (Part # 51- 4713)

- 1-JACO Drawer System (Part # # 72- 0569)

- 1-JACO Basket/Wipe Cannister

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2 5 each Portable label/Specimen Printer – ZQ610+ 203dpi

Total Offer Cost Group 3 ________________

HARDWARE DEVICE GROUP 4 (OPTIONAL YEAR 1)

1 500 each Mobile Device Case – Antimicrobial Case:

2 500 each Mobile Device – Antimicrobial Screen Protector:

3 80 each Mobile Device Charging Station - 1 Port: Apple

4 80 each Mobile Device USB Wall Charger (Haiku): Belkin

5 40 each Mobile Device Charging Station 10 Port: Tripp-

6 50 each Mobile Device USB to Lightening Cable 10 Pack:

Total Offer Cost Group 4 ________________

HARDWARE DEVICE GROUP 1 (OPTIONAL YEAR 2)

1 60 each Zebra DS8178-HC Wireless Barcode Scanner

2 10 each Zebra DS8108-HC- Wired Barcode Scanner

3 10 each Gooseneck Intellistand (SKU-22-71043-0BR) -

4 30 each Imprivata HDW-IMP-75 Badge Reader

5 10 each E-Signature Devices - Topaz TD-LBK070VA-

6 5 each Treatment Planning Room - TV Wall Mount

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7 10 each Ergotron 45-273-216 Wall Mount PC

8 30 each Imprivata HDW-IMP-80 Badge Reader

9 10 each Ergotron 60-593-216 Wall Mount PC

Total Offer Cost Group 1 ________________

HARDWARE DEVICE GROUP 2 (OPTIONAL YEAR 2)

1 20 each Document Scanners – Low Duty: Ricoh fi 800R

2 5 each Document Scanners – Medium Duty: Ricoh fi

3 5 each Prescription Printers – Troy 4001DN

4 40 each Label printers – General Purpose: Zebra ZD411-

5 5 each High volume Specimen/Medication label printers:

6 1 each Badge Printer: Fargo DTC 4500e

7 30 each Ribbon (Part# RFD45YMCKOK) for Fargo DTC

8 30 each Lamination (Part# RFL1HD) for Fargo DTC

9 2000 each HID iCLASS 2000 (part# 2000HPGGNN) - RF

10 10 each BCA Red Keyboards

Total Offer Cost Group 2 ________________

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HARDWARE DEVICE GROUP 3 (OPTIONAL YEAR 2)

1 10 each Workstation On Wheels (WOW) - JACO Evo - Complete Setup to include (Mandatory Accessories) :

- WOW - JACO EVO-20-L500

- 1-JACO Scanner Base Mount (Part # 51- 4713)

- 1-JACO Drawer System (Part # # 72- 0569)

- 1-JACO Basket/Wipe Cannister

2 5 each Portable label/Specimen Printer – ZQ610+ 203dpi

Total Offer Cost Group 3 ________________

HARDWARE DEVICE GROUP 4 (OPTIONAL YEAR 2)

1 300 each Mobile Device Case – Antimicrobial Case:

2 300 each Mobile Device – Antimicrobial Screen Protector:

3 80 each Mobile Device Charging Station - 1 Port: Apple

4 80 each Mobile Device USB Wall Charger (Haiku): Belkin

5 20 each Mobile Device Charging Station 10 Port: Tripp-

6 30 each Mobile Device USB to Lightening Cable 10 Pack:

Total Offer Cost Group 4 ________________

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5.0 ADDITIONAL INFORMATION

5.1. HISTORICALLY UNDERUTILIZED BUSINESSES

“Historically Underutilized Businesses (HUBs) consist of minority, women and disabled business firms that are at least fifty-one percent owned and operated by an individual(s) of the aforementioned categories. Also included in this category are disabled business enterprises and non-profit work centers for the blind and severely disabled.” http://ncadmin.nc.gov/businesses/hub

Pursuant to N.C.G.S. §§143B-1361(a), 143-48 and 143-128.4, the State invites and encourages participation in this procurement process by businesses owned by minorities, women, disabled, disabled business enterprises and non-profit work centers for the blind and severely disabled. This includes utilizing subcontractors to perform the required functions in this IFB.

Is Vendor a Historically Underutilized Business? YES NO If “YES”, specify classification. ___________________________

5.2. RECYCLED CONTENT

In an effort to support the sustainability efforts of the State of North Carolina Executive Order Number 156, we solicit your cooperation.

Does the packaging of the items offered in response to this IFB contain recycled content?

YES NO

If Vendor answered “YES” above, indicate the following:

Percentage of recycled content: _________ Can the packaging be recycled? YES NO

Do items offered in response to this solicitation contain recycled content? YES NO

If Vendor answered “YES” above, indicate the material and content percentage of applicable items.

Material: ___________________________ Percentage of recycled content: ________

State how items may be disposed of or recycled at the end of use?

5.3. ENERGY STAR PRODUCTS

“ENERGY STAR® is a government-backed program helping businesses and individuals protect the environment through superior energy efficiency.” http://www.energystar.gov/

Do products offered meet Energy Star specifications of energy efficiency? YES NO

6.0 DEPARTMENT OF INFORMATION TECHNOLOGY INSTRUCTIONS TO VENDORS

1) READ, REVIEW AND COMPLY: It shall be the Vendor’s responsibility to read this entire document, review all enclosures and attachments, and comply with all requirements specified herein.

2) DEFINITIONS:

NCDIT: The North Carolina Department of Information Technology, formerly Office of Information

Technology Services NCDIT CONVENIENCE CONTRACT: A contract that is used for the procurement of IT goods or

Services. These contracts are in place for the convenience of the state and use of them is optional.

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OPEN MARKET CONTRACT: A contract for the purchase of goods or Services not covered by a term, technical, or convenience contract.

TERM CONTRACT: A contract in which a source of supply is established for a specified period of time for specified Services or supplies; usually characterized by an estimated or definite minimum quantity, with the possibility of additional requirements beyond the minimum, all at a predetermined unit price

THE STATE: Is the state of North Carolina and its agencies.

VENDOR: Company, firm, corporation, partnership, individual, etc., submitting a response to a solicitation.

3) PROMPT PAYMENT DISCOUNTS: Vendors are urged to compute all discounts into the price offered. If a prompt payment discount is offered, it will not be considered in the award of the contract except as a factor to aid in resolving cases of identical prices.

4) INFORMATION AND DESCRIPTIVE LITERATURE: Vendor is to furnish all information requested and in the spaces provided in this document. Further, if required elsewhere in this IFB, each Vendor must submit with their offer sketches, descriptive literature and/or complete specifications covering the products offered. Only information that is received in response to this IFB will be evaluated.

Reference to information previously submitted or Internet Website Addresses (URLs) will not satisfy this provision. Offers, which do not comply with these requirements, will be subject to rejection.

5) RECYCLING AND SOURCE REDUCTION: It is the policy of this State to encourage and promote the purchase of products with recycled content to the extent economically practicable, and to purchase items, which are reusable, refillable, repairable, more durable, and less toxic to the extent that the purchase or use is practicable and cost-effective. We also encourage and promote using minimal packaging and the use of recycled/recyclable products in the packaging of commodities purchased. However, no sacrifice in quality of packaging will be acceptable. The company remains responsible for providing packaging that will protect the commodity and contain it for its intended use.

Companies are strongly urged to bring to the attention of the relevant purchasers in the State those products or packaging they offer which have recycled content and that are recyclable.

6) CLARIFICATIONS/INTERPRETATIONS: Any and all questions regarding this document must be addressed to the purchaser named on the cover sheet of this document. Do not contact the user directly. Any and all revisions to this document shall be made only by written addendum from NCDIT.

The Vendor is cautioned that the requirements of this IFB can be altered only by written addendum and that verbal communications from whatever source are of no effect.

7) ACCEPTANCE AND REJECTION: The State reserves the right to reject any and all offers, to waive any informality in offers and, unless otherwise specified by the Vendor, to accept any item in the offer.

If either a unit price or an extended price is obviously in error and the other is obviously correct, the incorrect price will be disregarded.

8) AWARD OF CONTRACT: Responsive offers will be evaluated and acceptance may be made in accordance with Best Value procurement practices as defined by N.C.G.S. §143-135.9, and in accordance with N.C.G.S. §143B-1350(h), which provides that the offer must be in substantial conformity with the specifications herein, and 09 NCAC 06B.0302. Unless otherwise specified by the State or the Vendor, the State reserves the right to accept any item or group of items on a multi-item offer. In addition, on agency specific or term contracts, NCDIT reserves the right to make partial, progressive or multiple awards: where it is advantageous to award separately by items; or where more than one supplier is needed to provide the contemplated requirements as to quantity, quality, delivery, service, geographical areas; other factors deemed by NCDIT to be pertinent or peculiar to the purchase in question.

9) SAMPLES: Sample of items, when required, must be furnished as stipulated herein, free of expense, and if not destroyed will, upon request be returned at the Vendor’s expense. Written request for the return of samples must be made within 10 days following date of offer opening. Otherwise the samples will become the property of the State. Each individual sample must be labeled with the Vendor’s name, offer number, and item number. A sample, on which an award is made, will be retained until the contract is completed, and then returned, if requested, as specified above.

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10) MISCELLANEOUS: Masculine pronouns shall be read to include feminine pronouns and the singular of any word or phrase shall be read to include the plural and vice versa.

11) PROTEST PROCEDURES: When an offeror wants to protest a contract awarded pursuant to this solicitation that is over $25,000 they must submit a written request to the issuing agency at the address given in this document. This request must be received in this office within fifteen (15) calendar days from the date of the contract award, and must contain specific sound reasons and any supporting documentation for the protest. Note: Contract award notices are sent only to those actually awarded contracts, and not to every person or firm responding to this solicitation. IFB status and Award notices are posted on at https://evp.nc.gov/. All protests will be governed by NCAC Title 9, Department of Information Technology (formerly Office of Information Technology Services), Subchapter 06B Sections .1101 - .1121.

12) VENDOR REGISTRATION AND SOLICITATION NOTIFICATION SYSTEM: Vendor Link NC allows Vendors to electronically register with the State to receive electronic notification of current procurement opportunities for goods and services available on the NC Electronic Vendor Portal (eVP) at the following web site: https://evp.nc.gov/

13) DIGITAL IMAGING: The State will digitize the Vendor’s response if not received electronically, and any awarded contract together with associated contract documents. This electronic copy shall be a preservation record and serve as the official record of this solicitation with the same force and effect as the original written documents comprising such record. Any printout or other output readable by sight shown to reflect such record accurately is an "original."

7.0 DEPARTMENT OF INFORMATION TECHNOLOGY TERMS AND CONDITIONS

1) DEFINITIONS: As used herein;

a) Deliverable/Product Warranties shall mean and include the warranties provided for products or deliverables licensed to the State in Paragraphs 7 and 8 and included in Paragraph 29 c) of these Terms and Conditions unless superseded by a Vendor’s Warranties pursuant to Vendor’s License or Support Agreements.

b) Purchasing State Agency or Agency shall mean the Agency purchasing the goods or Services.

c) Services shall mean the duties and obligations accepted by the Vendor to carry out the requirements, and meet the specifications, of this procurement.

d) State shall mean the State of North Carolina, the Department of Information Technology as an

Agency or in its capacity as the Award Authority.

2) STANDARDS: Manufactured items and/or fabricated assemblies comprising Deliverables shall meet all requirements of the Occupational Safety and Health Act (OSHA), and State and federal requirements relating to clean air and water pollution, if applicable. Vendor will provide and maintain a quality assurance system or program that includes any Deliverables and will tender to the State only those Deliverables that have been inspected and found to conform to the requirements of this Contract. All manufactured items and/or fabricated assemblies comprising Deliverables are subject to operation, certification or inspection, and accessibility requirements as required:

by State or federal Regulation, by the Chief Information Officer’s (CIO) policy or regulation, or acceptance with appropriate standards of operations or uses of said Deliverables as may be shown by identification markings or other means of the appropriate certifying standards organization.

a) Site Preparation: Vendors shall provide the Purchasing State Agency complete site requirement specifications for the Deliverables, if any. These specifications shall ensure that the Deliverables to be installed shall operate properly and efficiently within the site environment. The Vendor shall advise the State of any site requirements for any Deliverables required by the State’s specifications. Any alterations or modification in site preparation which are directly attributable to incomplete or erroneous specifications provided by the Vendor and which would involve additional expenses to the State, shall be made at the expense of the Vendor.

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b) Goods Return: Deliverables and any other goods or materials furnished by the Vendor to fulfill technical requirements shall be in good working order and be maintained in good working order by Vendor for the duration of the Contract; unless otherwise provided in a separate maintenance agreement or in the Solicitation Documents. Deliverables failing to meet the State’s technical requirements shall be considered non-conforming goods and subject to return to the Vendor for replacement at the State’s option, and at the Vendor’s expense. The State is responsible for the return costs related to the termination of a Contract, including deinstallation, and freight to destinations within the Continental United States; except in the case of default by the Vendor or delivery of non-conforming goods by Vendor. Shipping or freight charges, if any, paid by the State for non-conforming goods will be reimbursed to the State.

c) Specifications: The apparent silence of the specifications as to any detail, or the apparent omission of detailed description concerning any point, shall be regarded as meaning that only the best commercial practice is to prevail and only material and workmanship of the first quality may be used. Upon any notice of noncompliance provided by the State, Vendor shall supply proof of compliance with the specifications. Vendor must provide written notice of its intent to deliver alternate or substitute products, goods or Deliverables. Alternate or substitute products, goods or Deliverables may be accepted or rejected in the sole discretion of the State; and any such alternates or substitutes must be accompanied by Vendor’s certification and evidence satisfactory to the State that the function, characteristics, performance and endurance will be equal or superior to the original Deliverables specified.

3) WARRANTIES: Vendor shall assign all applicable third party warranties for Deliverables to the Purchasing State Agency.

4) PERSONNEL: Vendor shall not substitute key personnel assigned to the performance of this Contract without prior written approval by the Agency Contract Administrator. Any desired substitution shall be noticed to the Agency’s Contract Administrator accompanied by the names and references of Vendor’s recommended substitute personnel. The Agency will approve or disapprove the requested substitution in a timely manner. The Agency may, in its sole discretion, terminate the Services of any person providing Services under this Contract. Upon such termination, the Agency may request acceptable substitute personnel or terminate the contract Services provided by such personnel.

a) Vendor personnel shall perform their duties on the premises of the State, during the State’s regular workdays and normal work hours, except as may be specifically agreed otherwise, established in the specification, or statement of work.

b) This Contract shall not prevent Vendor or any of its personnel supplied under this Contract from performing similar Services elsewhere or restrict Vendor from using the personnel provided to the State, provided that:

i) Such use does not conflict with the terms, specifications or any amendments to this Contract, or

ii) Such use does not conflict with any procurement law, regulation or policy, or

iii) Such use does not conflict with any non-disclosure agreement, or term thereof, by and between the State and Vendor or Vendor’s personnel.

5) SUBCONTRACTING: The Vendor may subcontract the performance of required Services with other

Vendors or third parties, or change subcontractors, only with the prior written consent of the contracting authority. Vendor shall provide the State with complete copies of any agreements made by and between Vendor and all subcontractors. The selected Vendor remains solely responsible for the performance of its subcontractors. Subcontractors, if any, shall adhere to the same standards required of the selected Vendor. Any contracts made by the Vendor with a subcontractor shall include an affirmative statement that the State is an intended third party beneficiary of the contract; that the subcontractor has no agreement with the State; and that the State shall be indemnified by the Vendor for any claim presented by the subcontractor. Notwithstanding any other term herein, Vendor shall timely exercise its contractual remedies against any non-performing subcontractor and, when appropriate, substitute another subcontractor.

6) VENDOR’S REPRESENTATION: Vendor warrants that qualified personnel will provide Services in a professional manner. “Professional manner” means that the personnel performing the Services will

Page 22 of 82 Version 5.15.24 possess the skill and competence consistent with the prevailing business standards in the information technology industry. Vendor agrees that it will not enter any agreement with a third party that might abridge any rights of the State under this Contract. Vendor will serve as the prime Vendor under this Contract. Should the State approve any subcontractor(s), the Vendor shall be legally responsible for the performance and payment of the subcontractor(s). Names of any third party Vendors or subcontractors of Vendor may appear for purposes of convenience in Contract documents; and shall not limit Vendor’s obligations hereunder. Third party subcontractors, if approved, may serve as subcontractors to Vendor. Vendor will retain executive representation for functional and technical expertise as needed in order to incorporate any work by third party subcontractor(s).

a) Intellectual Property. Vendor has the right to provide the Services and Deliverables without violating or infringing any law, rule, regulation, copyright, patent, trade secret or other proprietary right of any third party. Vendor represents that its Services and Deliverables are not the subject of any actual or threatened actions arising from, or alleged under, any intellectual property rights of any third party.

b) Inherent Services. If any Services, Deliverables, functions, or responsibilities not specifically described in this Contract are required for Vendor’s proper performance, provision and delivery of the Service and Deliverables pursuant to this Contract, or are an inherent part of or necessary sub-task included within the Service, they will be deemed to be implied by and included within the scope of the Contract to the same extent and in the same manner as if specifically described in the Contract. Unless otherwise expressly provided in the Contract, Vendor will furnish all of its own necessary management, supervision, labor, facilities, furniture, computer and telecommunications equipment, software, supplies and materials necessary for the Vendor to provide and deliver the Services and Deliverables.

c) Vendor warrants that it has the financial capacity to perform and to continue perform its obligations under the Contract; that Vendor has no constructive or actual knowledge of an actual or potential legal proceeding being brought against Vendor that could materially adversely affect performance of this Contract; and that entering into this Contract is not prohibited by any contract, or order by any court of competent jurisdiction.

d) Warranty as to Equipment; Hardware. Vendor warrants that the equipment and hardware that it provides pursuant to this Contract shall be free from defects in materials, in good working order and be maintained in good working order.

7) SOFTWARE LICENSE (for internal embedded software, firmware and unless otherwise provided in the State’s solicitation document, or in an attachment hereto): Deliverables comprising goods, equipment or products (hardware) may contain software for internal operation, or as embedded software or firmware that is generally not sold or licensed as a severable software product. Software may be provided on separate media, such as floppy diskettes or CD-ROM, or may be included within the hardware at or prior to delivery. Such software is proprietary, copyrighted, and may also contain valuable trade secrets and may be protected by patents. Vendor grants the State a license to use the Code (or any replacement provided) on, or in conjunction with, only the Deliverables purchased, or with any system identified in the solicitation documents. The State shall have a worldwide, nonexclusive, non-sublicensable license to use such software and/or documentation for its internal use. The State may make and install copies of the software to support the authorized level of use. Provided, however that if the hardware is inoperable, the software may be copied for temporary use on other hardware. The State shall promptly affix to any such copy the same proprietary and copyright notices affixed to the original. The State may make one copy of the software for archival, back-up or disaster recovery purposes. The license set forth in this Paragraph shall terminate immediately upon the State’s discontinuance of the use of the equipment on which the software is installed. The software may be transferred to another party only with the transfer of the hardware.