ID07180011_Attachment_3_DRAFT_Labor_Category_Descriptions.pdf

ATTACHMENT 3

ID07180011

LABOR CATEGORY DESCRIPTIONS

Knowledge/Skill Levels:

Level Knowledge/Skill Description Entry-Level Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Journeyman Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Senior Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

Master Provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others.

Administration/Clerical

(a) Responsible for developing, drafting, writing and editing reports, briefs, proposals, and other documents in support of a client’s requirements.

(b) Interfaces with personnel to coordinate meetings, maintain logs, records and files, provides end-user support, and performs general administrative duties.

(c) Assists in budgetary, billing, and financial management.

(d) Responsible for preparing and/or maintaining systems, programming and operations documentation, procedures and methods, including user reference manuals.

Business Systems Analyst

(a) Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.

(b) Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results.

Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.

(c) Provides consultation on complex projects and is considered to be the top level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.

Configuration Management Specialist

(a) Provides configuration management planning.

(b) Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits.

(c) Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.

Database Specialist

(a) Provides all activities related to the administration of computerized databases.

(b) Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function.

(c) Designs, creates, and maintains databases in a client/server environment.

(d) Conducts quality control and auditing of databases in a client/server environment to ensure accurate and appropriate use of data.

(e) Advises users on access to various client/server databases.

(f) Designs, implements, and maintains complex databases with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods.

(g) Applies knowledge and experience with database technologies, development methodologies, and front-end (e.g., COGNOS)/back-end programming languages (e.g., SQL). Performs database programming and supports systems design.

(h) Includes maintenance of database dictionaries, overall monitoring of standards and procedures, file design and storage, and integration of systems through database design.

Electrical Engineer

(a) Researches, designs, develops, tests, or supervises the manufacturing and installation of electrical equipment, components, or systems for commercial, industrial, military, or scientific use.

Hardware Engineer

(a) Provides analysis related to the design, development, and implementation of hardware for products.

(b) Develops test strategies, devices, and systems.

(c) Performs stress and performance tests on a variety of computer hardware including circuit boards, processors and wiring.

Information Assurance/Security Specialist

(a) Determines enterprise information assurance and security standards.

(b) Develops and implements information assurance/security standards and procedures.

(c) Coordinates, develops, and evaluates security programs for an organization.

Recommends information assurance/security solutions to support customers’ requirements.

(d) Identifies, reports, and resolves security violations.

(e) Establishes and satisfies information assurance and security requirements based upon the analysis of user, policy, regulatory, and resource demands.

(f) Supports customers at the highest levels in the development and implementation of doctrine and policies.

(g) Applies know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures.

(h) Performs analysis, design, and development of security features for system architectures.

(i) Analyzes and defines security requirements for computer systems which may include mainframes, workstations, and personal computers.

(j) Designs, develops, engineers, and implements solutions that meet security requirements.

(k) Provides integration and implementation of the computer system security solution.

(l) Analyzes general information assurance-related technical problems and provides basic engineering and technical support in solving these problems.

(m) Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle.

(n) Ensures that all information systems are functional and secure.

Mechanical Engineer

(a) Performs engineering duties in planning and designing tools, engines, machines, and other mechanically functioning equipment.

(b) Oversees installation, operation, maintenance, and repair of equipment such as centralized heat, gas, water, and steam systems.

Modeling and Simulation Specialist

(a) Specialist in modeling and simulation functions or operations such as, but not limited to exercises, plans, coordination, demonstrations, and instruction in the fields such as, but not limited to health, environmental, transportation, law enforcement, and security for military, and civil agencies.

(b) Supports live, constructive, or virtual training.

Network Specialist

(a) Provides technical guidance for directing and monitoring information systems operations. Designs, builds, and implements network systems.

(b) Directs compilation of records and reports concerning network operations and maintenance. Troubleshoots network performance issues. Analyzes network traffic and provides capacity planning solutions.

(c) Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.

(d) Manages the purchase, testing, installation, and support of network communications, including LAN/MAN/WAN systems.

(e) Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications.

(f) Plans large-scale systems projects through vendor comparison and cost studies.

(g) Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment.

(h) Provides quality assurance review and the evaluation of new and existing software products.

(i) Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations.

(j) Provides input to policy level discussions regarding standards and budget constraints.

(k) Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large scale or multi-shift operations.

(l) Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.

(m) Monitors and responds to hardware, software, and network problems.

(n) Provides the routine testing and analysis of all elements of the network facilities

(including power, software, communications machinery, lines, modems, and terminals).

(o) Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.

(p) Troubleshoots network systems when necessary and makes improvements to the network

Program Manager

(a) Organizes, directs, and manages contract operation support functions, involving multiple, complex and inter-related project tasks.

(b) Manages teams of contract support personnel at multiple locations.

(c) Maintains and manages the client interface at the senior levels of the client organization.

(d) Meets with customer and contractor personnel to formulate and review task plans and deliverable items. Ensures conformance with program task schedules and costs.

Project Manager

(a) Leads team on large projects or significant segment of large complex projects.

(b) Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.

(c) Provides applications systems analysis and programming activities for a Government site, facility or multiple locations.

(d) Prepares long and short-range plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources.

(e) Oversees all aspects of projects.

Quality Assurance Specialist

(a) Provides development of project Software Quality Assurance Plan and the implementation of procedures that conforms to the requirements of the contract.

(b) Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process.

(c) May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements.

(d) Conducts audits and reviews/analyzes data and documentation.

(e) Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications.

Research Analyst

(a) Plans, organizes, and conducts research in a variety of areas, such as new or existing products, science, social science, law or business, etc. in support of an IT initiative.

(b) Searches sources such as reference works, literature, documents, newspapers, statistical records, and other sources of information. May use Internet, Intranet, magazines, periodicals, journals, and other media to perform research.

(c) Analyzes information and statistical data to prepare reports and studies for use by professionals.

Software Developer, Applications

(a) Develops, creates, and modifies general computer applications software or specialized utility programs.

(b) Analyzes user needs and develops software solutions.

(c) Designs software or customizes software for client use with the aim of optimizing operational efficiency.

(d) May analyze and design databases within an application area, working individually or coordinating database development as part of a team.

(e) May supervise computer programmers.

Software Developer, Systems Software

(a) Researches, designs, and develops computer and network software or specialized utility programs.

(b) Analyzes user needs and develops software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

(c) Updates software or enhances existing software capabilities.

(d) May work with computer hardware engineers to integrate hardware and software systems, and develop specifications and performance requirements.

(e) May maintain databases within an application area, working individually or coordinating database development as part of a team.

Systems Engineer

(a) Provides analysis related to the design, development, and integration of hardware, software, man-machine interfaces and all system level requirements to provide an integrated IT solution.

(b) Develops integrated system test requirement, strategies, devices and systems.

(c) Directs overall system level testing.

Technical Writer

(a) Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.

(b) Coordinates the display of graphics and the production of the document.

(c) Ensures content is of high quality and conforms with standards.

Test Engineer

(a) Evaluates, recommends, and implements automated test tools and strategies.

(b) Designs, implements, and conducts test and evaluation procedures to ensure system requirements are met.

(c) Develops, maintains, and upgrades automated test scripts and architectures for application products. Also writes, implements, and reports status for system test cases for testing. Analyzes test cases and provides regular progress reports.

(d) Serves as subject matter specialist providing testing know-how for the support of user requirements of complex to highly complex software/hardware applications.

(e) Directs and/or participates in all phases of risk management assessments and software/hardware development with emphasis on analysis of user requirements, test design and test tools selection.

Training Specialist

(a) Assesses, designs, and conceptualizes training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies.

(b) Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement.

(c) Develops and revises training courses. Prepares training catalogs and course materials.

(d) Trains personnel by conducting formal classroom courses, workshops, and seminars.

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