ID06170029_Attach_1_PWS_DLI_Copyright_Cleared_ILR_1-4_08112017.pdf

ID06170029

Attachment 1

PERFORMANCE WORK STATEMENT

CONTINUING EDUCATION ILR LEVEL 1-4 COPYRIGHT CLEARED LISTENING

COMPREHENSION (LC)/READING COMPREHENSION (RC) MATERIALS

AUGUST 11, 2017

C.1. INTRODUCTION

As required by the Department of Defense Directive (DOD) 5160.41E, the Secretary of the Army, as the Executive Agent for DLIFLC, shall: supervise, execute technical control over, and manage the conduct of all foreign language training; coordinate with the Secretaries of the Military Departments to address Service-specific foreign language requirements; and identify, coordinate, and forecast requirements and resources, including force structure requirements and resources needed to execute foreign language training. DLIFLC has worked closely with other DOD language instruction sites to formalize and codify DOD requirements for authentic language materials.

Defense Language Institute Foreign Language Center (DLIFLC) and other government agencies have identified a critical need for authentic foreign language video, text materials, and web-deliverable programming for language learning use.

C.2. SCOPE

C.2.1. The contractor shall provide services to deliver internet-accessible and -downloadable international television programming to DOD users to support language learning with access to Digital Archive and web-support.

C.2.2. The contractor shall provide authentic, current, copyright-cleared materials geared towards language education at Interagency Language Roundtable (ILR) levels 1 through 4.

C.2.1.1. The contractor shall provide news, documentaries, and human interest programming in web-based format. These materials are provided with copyright permissions. The materials are provided in various digitized formats including iOS and Android support as well: TV Programming, video, text and images (online newspapers, magazines), and audio (radio).

C.2.1.2. The contractor shall also provide programs of human interest of considerable importance to linguists. These programs include candid street interviews that bring the language of everyday life and culture to the linguist. Slang, vernacular, and cultural references are very common in these situations and are important for the linguist to move towards higher language proficiency. Additional human interest programs bring the culture and life of the society to the linguist. This adds a dimension to understanding that news broadcasts or professional documentaries alone cannot provide.

C.2.1.3. All materials will be ILR rated before delivery to users. The amount of materials needed at the different ILR levels are be detailed below.

C.2.2. User Access for Copyright-Cleared Materials

C.2.2.1. The contractor shall provide a single-source access point for instructors and linguists to DOD affiliated users. These programs shall come with copyright permissions granted for educational use, which is a necessary precondition in order to use media materials for curriculum, testing, or repeated classroom use. Language professionals throughout the DOD shall be able to access these materials by going to a single website.

C.2.2.2. The contractor shall provide a searchable archive, to allow users to locate and download the program of their choice at their convenience instead of watching or recording programs real time.

C.3. RESERVED

C.4. TASKS

C.4.1. Task 1 - Television Programming (CLIN 0001)

C.4.1.1. The contractor shall provide authentic TV Programming for 60 languages (See Appendix A) - originally broadcast in countries where the target language is natively spoken (e.g.: Turkish from Turkey, Japanese from Japan, Indonesian from Indonesia, etc.). For all contracted languages, the contractor shall include the following programming categories, if available: news, soap operas, political discussions, talk shows, documentaries, children’s programming, commercials, movies, and sports.

Weekly Broadcasts for Each Language

Minimum broadcast to be provided for each language at requested levels

TV Program 1+ 2 2+ 3 3+ 4 Children’s Programming

1 hours

Commercials Sports 1 hours Soap Operas 2 hours News 2 hours Political Discussions

2 hours 1 hours

Documentaries 2 hours 2 hours Special Broadcasts

1 hours

C.4.1.2. The contractor shall provide copyright clearance for all authentic broadcast for all audio, video, and text materials.

C.4.1.3 The contractor shall choose broadcasts that are generally representative of the required levels on the average.

C.4.2. Task 2 - In-Country-On-the-Street Interviews (CLIN 0002)

C.4.2.1. The contractor shall provide In-Country-On-the-Street Interview videos for 40 languages (see Appendix A). Twelve (12) videos for each language - one per month/language for a total of 480 videos per year. The videos will be ILR level rated for levels 2, 2+, 3, 3+, and 4 – even spear of levels.

C.4.2.2. Interviews shall be conducted with native speakers of the foreign language on a wide variety of topics, including, but not limited to, economics, politics, geography, and social issues.

Videos shall be organized online by country, language, date posted, file size and topic area, all searchable in a database with an appropriate user-friendly interface.

C.4.3. Task 3 - Five-Minute-Long-Television broadcasts transcribed in the Target Language and translated into English (CLIN 0003)

C.4.3.1. The contractor shall provide Five-Minute-Long-Television broadcasts transcribed in the target language and translated into English - with downloadable audio, video, and text materials in 40 languages (see Appendix A). Two (2) broadcasts per month/language for a total of 960 videos per year. The videos will be ILR level rated for levels 2, 2+, 3, 3+, and 4 – even spear of levels.

C.4.3.2. To avoid repetitive content, the contractor shall select videos from various sources of broadcasting and programming genres (i.e. news, soap operas, interviews, etc.).

C.4.3.3. The contractor’s webpage shall display the appropriate video, audio, transcription, and translation into English. A glossary of key vocabulary shall also be provided. In addition, users shall have the ability to download the video file in MP4, audio file in MP3 format, and transcripts/translations in PDF format as individual files. Lessons shall be organized online by country, language, level, date added, and topic area, all searchable in a database with an appropriate user-friendly interface.

C.4.4. Task 4 – Digital Newspapers (CLIN 0004)

C.4.4.1. The contractor shall provide in-country newspaper texts which are not available via the Internet. Newspaper materials which are available on the Internet do not fulfill this requirement.

Newspaper materials shall be downloadable in PDF format, allowing content to be easily extracted for classroom use (See Appendix A for list of 40 applicable languages).

Weekly Requirement for Each Language

There should be minimum of two papers provided for each language representing a variety of levels that should cover 1+ through 3+/4

Types of News to Include

The two newspapers or magazines per language shall include at least 50% of listed news categories.

Local News World News Sports Local Magazines Political Newspapers

Humorous Papers Entertainment News

C.4.4.2. Newspaper materials shall also be made available as downloadable PDFs on iOS and Android-based smart phones and tablet devices.

C.4.5. Task 5 - Internet-Delivery with Web-Searchable Database (CLIN 0005)

C.4.5.1. For broadcasts, videos, and text materials, the contractor shall make content available over the Internet through video streaming and/or download, 24 hours each day, seven days a week. Users shall be able to watch live streams and/or download full-length television programming and connected language learning lessons. The contractor shall have support to handle multiple user demands, with redundancy of connectivity and power sufficient to maintain service with outages of no more than 30 minutes per day.

C.4.5.2. The contractor shall make all Internet-delivered content available via a web-searchable archive. The contractor shall provide Government users with open, unrestricted access (24/7/365), and have burstable bandwidth enabling a minimum of 1,500 concurrent users. Data in the archive must be tagged so it supports queries based on language, dialect, topic, media type, ILR Level, and keywords. Users shall have the ability to provide general comments on overall relevancy to language learning. Users shall have the ability to download in MPEG-4 format. The contractor shall also provide Really Simple Syndication (RSS) feeds, and provide podcasting for video and audio.

C.4.5.3. Provide web-searchable digital archive to access and download all broadcast and digital materials in support of language learning with most recent two-year access maintained as per ILR Levels 1+, 2, 2+, 3, 3+, and 4. The most recent data shall be displayed first.

C.4.5.4. Every three months during the term of this DLIFLC agreement, the contractor shall compile all digital archive materials delivered under the contract on data CDs/DVDs and provide this physical media to DLIFLC for their unrestricted, non-commercial, educational use, consistent with the Contractor’s licensing agreements with the foreign owners of the multi-media content.

C.4.6. Task 6 - Copyright License (CLIN 0006)

C.4.6.1. All authentic materials shall be copyright-free for educational use. All necessary permissions shall be secured, in writing, from the originators of the programming and provided to the COR every six (6) months. This shall include the right of Department of Defense (DOD) agencies to view, record, store, adapt and distribute within DOD. DOD users may also produce learning modules or devices based on the delivered programming and containing excerpts or segments of the programming for general DOD educational, non-commercial use.

C.4.6.2. Any data or resources provided to the contractor by DLIFLC, its constituents or any other DoD agencies shall remain government property, as shall any materials created out of such data or resources. Any material collected from government agencies and made available to the public or any third party through the contractor shall be clearly labeled as government owned property. No such distribution shall take place without explicit permission by authorized government representatives.

C.4.7. Task 7 – iOS and Android mobile access (CLIN 0007)

C.4.7.1. Contractor shall provide iOS and Android mobile access to all materials on digital archive selectable as per ILR level, language, and topic.

C.4.8. Task 8 - User Authentication Database and Website Support (CLIN 0008)

C.4.8.1. The contractor shall authenticate government users to ensure that only authorized users have access to content. The contractor shall work with government representatives to create an authentication platform for approximately 150 initial user groups (with capacity to expand to 500), each with its own unique user ID and password. The Government will provide a listing of initial User IDs with periodic updates thereafter.

C.4.8.2. Technical Support - The contractor shall provide users with low level technical support.

The contractor will respond to user requests via phone or email within 24 hours.

C.4.8.3. Weekly schedules and programming content information shall be made available on the Internet.

C.4.9 Task 9 - User Statistics Report (CLIN 0009)

C.4.9.1. Monthly reports shall be provided to DLIFLC detailing usage of contracted services, by User ID. The reports shall be made available online and support queries. The report shall include the following categories: government user, services used by language, historical usage of each service.

C.4.9.2. The aggregate (summary level) reports shall be made available online and the detailed data file sent to the COR in CSV or XLS format, NLT five (5) working days after the last day of each month.. The reports shall include the following fields at a minimum:

• User ID

• Language

• Type of products (Television, search, downloads, etc.)

• Browser

• Operating system

The User Statistics Report also includes the following information:

• Total number of visits/sessions

• Total number of page views

• Average number of pages viewed per session

• Number of unique visitors

• Average duration of each visit

• Average time on each page

• Total number of searches

• Average number of searches per visitor

• Total hours of content downloaded

• Average hours of content downloaded per user

• Total downloads (in GB or TB)

• Average downloads per user (in MB or GB)

• Visit frequency (sessions per user)

C.4.10. Task 10 – Contractor Manpower Reporting (CMR) for Service Contracts (CLIN 00010)

C.4.10.1. The Contractor Manpower Reporting (CMR) system is a business process to collect information for each contract, on the funding source and related financial data, the organization receiving the services, mission/function performed, and labor hours and costs, by the Government Fiscal Year (1 October through 30 September). Contractors report actual labor hours, dollars, and other information directly from their accounting systems directly into this system, or through their Army Requiring Activity, using their existing timekeeping, personnel, accounting systems as well as information supplied with the contract. Existing financial management and procurement systems do not completely distinguish between goods and services, nor do they identify the specific organization for which the work is being performed.

CMR will enable the Army to (1) fully understand the composition of the Army workforce -military, civilian, and contractor, and allow for more informed workforce staffing and funding decisions; (2) provide better oversight of our workforce, avoid duplication of effort, or shifting of in-house reductions to contract; and (3) better account for and explain our total Army workforce.

Contractor labor hours and associated labor costs are to be treated as proprietary information when linked to contractor name and contract number.

C.4.10.2. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL contract manpower (including subcontractor manpower) required for services performed on this contract. The Contractor is required to completely fill in all the information in the Mandatory Reporting System for this contract and will be formatted using the following web address:

cmra.army.mil

C.5. Key Personnel:

C.5.1 The following personnel are considered key personnel by the Government: The contractor shall provide a Project Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The project manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The project manager or alternate shall be available during normal business hours, Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

C.5.2 Project Managers must have at least five years of experience managing requirements of similar scope and magnitude. Familiarity with the ILR scale is preferred. The Contractor shall submit documentation of the qualifications of the Project Manager(s) in its proposal for Government approval, which may include resumes and/or curriculum vitae.

C.6. DELIVERABLES

C.6.1. Pre-performance Meeting:

A meeting, in person or by telephone, between the Government and the Contractor will take place within ten working days of the award of the contract. At the meeting, the two parties will review contract deliverables, proposed milestones, and implementation issues.

C.6.2. Additional Meetings:

Additional meetings, in person or by telephone, between the Government and the Contractor may take place as needed to review contract deliverables, proposed milestones, and implementation issues.

C.6.3. Quality Control Plan. The contractor shall implement a quality control plan (QCP) at the beginning of the period of performance (POP) and maintain the plan throughout the POP. The initial plan shall be submitted to the Contracting Officer for review and approval no later than thirty (30) calendar days after contract award. All revisions shall be subject to written approval by the Contracting Officer, upon receipt of which the contractor shall document and record the plan number, distribute revised plans and communicate changes to affected contractor and Government personnel. The contractor shall furnish all changes to the Contracting Officer and the appropriate Contracting Officer’s Representative (COR) at least three (3) working days prior to the effective date of the change.

The contractor’s QCP shall establish performance indicators to ensure deliverables are within established tolerance limits. Initial quality control requirements will be administered by the Program Manager. QCP shall include:

a. Performance Indicators (e.g., management goals relative to cost, schedule, and quality of technical and administrative service provided)

b. Inspection and test methods (e.g., accepted techniques and procedures)

c. Deficiency identification (e.g., areas exceeding acceptable tolerance limits)

d. Deficiency correction (e.g., establishes and implements corrective actions)

e. Documentation and enforcement (e.g., document/enforce corrective actions)

f. Trend analysis (e.g., evaluates and record trends in performance results)

g. Surveillance methods (e.g., collect real time, on-line performance metrics)

h. Customer complaint program (e.g., respond to valid customer complaints)

The QCP shall be the basis of the contractor’s Quality Control (QC) Program, a basic tenet of which shall be continuous quality improvement. The QCP shall also:

a. Recommend QC staff should be independent of the contractor’s production and supervisory staff and to report directly to management.

b. Contain methods of direct and indirect communication with the Government regarding performance, to include regular and formal meetings with the Government, review and analyses of key process indicators, analyses of process deficiencies, and problem resolution.

c. Contain process control and process performance measurement procedures to include how the contractor plans to effect preventive actions and corrective actions, as opposed to reliance on Government or customer identification of deficiencies prior to resolving the problem.

d. Contain a customer issue tracking ticketing system for identification and correction of validated complaints and to provide feedback.

e. Establish procedures to document and record all inspections or tests conducted by the contractor and any corrective actions taken, and their effectiveness, during the performance period.

The Contractor shall submit a QCP to the Contracting Officer within 30 calendar days of award.

The Contracting Officer shall review and approve/disapprove the QCP within 15 calendar days of submission.

C.6.4. Schedule of Deliverables

No later than 14 Days after Contract Award

Requirements review with the Contracting Officer and

DLIFLC COR

Contract Start + 30 days Quality Control Plan

Contract Start + 30 days iWatch Training Requirements

Contract Start + 30 days Operational Security (OPSEC) Training

Contract Start + 30 days Television Programming

Contract Start + 30 days In-Country-On-the-Street Interviews

Contract Start + 30 days Five-Minute-Long-Television broadcasts transcribed and translated into English

Contract Start + 30 days Internet-Delivery with Web-Searchable database

Contract Start + 30 days Copyright License

Contract Start + 30 days iOS and Android mobile access

Contract Start + 30 days User Authentication Database and Website Support

Contract Start + 30 days User Statistics Report

NLT October 31 each Fiscal Year Contractor Manpower Reporting (CMR)

C.6.5. Performance Requirements Summary

Task / Deliverable Performance Standard Performance Threshold / Minimum Acceptable

Standard (MAS)

Method of Surveillance

PWS C.4.1. The contractor shall provide authentic TV Programming for 60 languages (See Appendix A)

- originally broadcast in countries where the target language is natively spoken (e.g.: Turkish from Turkey, Japanese from Japan, Indonesian from Indonesia, etc.).

Initial delivery shall be accomplished within 30 days of contract start and include 14 hours of weekly programing per language in the categories outlined at C.4.1.1.

No more than four hours of missed programming per month per language.

Broadcasts shall be generally representative of the required levels on the average – and adjust through Government feedback to ensure compliance.

Periodic Inspection Customer Feedback

PWS C.4.2. The contractor shall provide In-Country-On-the-Street Interview videos for 40 most critical languages (see Appendix A) 12 videos each language - one per month/language, a total of 480 videos per year.

Initial delivery shall be accomplished within 30 days of contract start

No more than 4 late deliveries per month; corrections made within 14 calendar days of government feedback.

100% Inspection Customer Feedback

PWS C.4.3. The contractor shall provide Five-Minute- Long-Television broadcasts transcribed in the target language and translated into English - with downloadable audio, video, and text materials in 40 languages, 960 per year (see Appendix A).

Initial delivery shall be accomplished within 30 days of contract start

No more than 4 late deliveries per month; corrections made within 14 calendar days of government feedback.

100% Inspection Customer Feedback

PWS C.5.4. The contractor shall provide in-country newspaper texts which are not available via the Internet.

Newspaper materials shall be downloadable in PDF format, allowing content to be easily extracted for classroom use (See Appendix A for list of 40 applicable languages

Initial delivery shall be accomplished within 30 days of contract start

No more than 5 late deliveries per month

Periodic Inspection Customer Feedback

PWS C.5.5. For broadcasts, videos, and text materials, the contractor shall make content programming available over the Internet through video streaming and/or download, 24 hours each day, seven days a week.

Initial delivery shall be accomplished within 30 days of contract start

Handle multiple user demands, with redundancy of connectivity and power sufficient to maintain service with outages of no more than 30 minutes per day.

Periodic Inspection Customer Feedback

PWS C.5.6. All authentic materials shall be copyright-free for educational use. All necessary permissions shall be secured, in writing, from the originators of the programming.

Initial delivery shall be accomplished within 30 days of contract start with proof of copyright clearance provided to the government every six months

No deviation 100% Inspection Customer Feedback

PWS C.5.7. Contractor shall provide iOS and Android mobile access to all materials on digital archive selectable as per ILR level, language, and topic.

Initial delivery shall be accomplished within 30 days of contract start

No deviation 100% Inspection Customer Feedback

PWS C.5.8. The contractor shall authenticate government users to ensure that only authorized users have access to content. The contractor shall work with government representatives to create an authentication platform for approximately 150 initial usergroups (with capacity to expand to 500)

Initial delivery shall be accomplished within 30 days of contract start

No deviation Periodic Inspection Customer Feedback

PWS C.5.9. Monthly reports shall be provided to DLIFLC detailing DOD usage of contracted services, by DOD User ID. The reports shall be made available online and support queries.

Initial delivery shall be accomplished within 30 days of contract start;

reports due five working days after the end of each calendar month.

No more than two reports late each year.

100% Inspection

PWS C.4.10. Contractor Manpower Reporting (CMR) for Service Contracts

By October 31st of each year, the contractor shall report ALL contractor labor hours (including subcontractor labor hours) for the prior fiscal year required for performance of services provided under this contract for the Army via a secure data collection site at http://www.ecmra.mil/

Delivered 100% on-time, no deviation allowed

100% Inspection

PWS C.7.4.3.5. iWATCH Training

The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO).

This training shall be completed within 30 calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

Delivered 100% on-time, no deviation allowed

100% Inspection

C.7.4.3.6. OPSEC Training.

Per AR 530-1 Operations Security

The contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

Delivered 100% on-time

No deviation allowed 100% Inspection

C.6.6. Security of Deliverables:

C.6.6.1. The Contractor shall employ personnel and shall implement procedures to safeguard the security and confidentiality of all deliverables. The Contractor shall comply with Army Regulation 611-5 (2015 revision), paragraphs 3-1 and 3-2. See https://armypubs.army.mil/epubs/DR_pubs/DR_a/pdf/web/r611_5.pdf

C.6.6.2. See DFARS 252.227-7020 “Rights in Special Works” and 252.227-7021 “Rights in Data – Existing Works” for license rights requirement related to all deliverables under this contract.

C.6.7 General Security:

https://armypubs.army.mil/epubs/DR_pubs/DR_a/pdf/web/r611_5.pdf

C.6.7.1. Adjudicated Access to Government Network Information System (if required).

Designated Contract employees who require adjudicated access to the network information system must be able to favorably pass a federal background investigation.

The level of investigation will be commensurate with the appropriate level of IT privileges.

C.6.7.2. The COR will provide the contractor with security worksheet for the Contract employee to complete and return to the COR. The COR will then submit the completed security worksheet to the Government Security Office.

C.6.7.3. Once the security office receives the worksheet; contact will be established with the contract employee. Proof of US citizenship or legal status will be requested from the contract employee. If the contract employee is unwilling to provide, the process will cease. Personnel without US-issued social security numbers will not be investigated.

C.6.7.4. Security initiates the investigation request. The contract employee will be provided instructions for completion of the security questionnaire via email.

C.6.7.5. Contract employees will be directed to a fingerprinting location based on the employees’ geographic location. Instructions will be provided via email.

C.6.7.6. The COR will receive regular courtesy email messages reflecting the status of each security questionnaire. Security personnel will receive courtesy copies of the same email messages.

C.6.7.7. Compliance with Section 508 of the Rehabilitation Act of 1973.

All electronic and information technology (EIT) procured through this contract must comply with Section 508 of the Rehabilitation Act (29 U.S.C. 79Xd), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998, unless an agency exception to this requirement exists. See http://www.section508.gov.

C.7. PERSONNEL REQUIREMENTS

C.7.1. Confidentiality Agreement: Not Applicable

C.7.2. Security Procedures:

C.7.2.1. Operational Security (OPSEC) and Training. The Contractor or its subcontractor personnel shall not reveal any materials pertaining to this contract to any other person, or discuss its contents or any purpose beyond that which is reasonably necessary to perform normal work requirements according to the contract.

C.7.2.1.1. The Contractor shall practice OPSEC to protect critical information for specific government contracts and subcontracts. The Contractor will ensure that annual OPSEC training is conducted to protect DLIFLC critical information.

C.7.3. Conflict of Interest: None identified

C.7.4. Contractor and Subcontractor Employees:

C.7.4.1. Contractor and Subcontractor personnel shall present a neat appearance while working on Government facilities/installations and be easily recognized as Contractor employees and DLIFLC visitors.

C.7.4.2. Security on Government Installations/Facilities:

C.7.4.2.1. Antiterrorism and Physical Security. The Contractor shall comply with PoM Installation Protection Plan (IPP), ANNEX N (Physical Security) requirements, and safeguard all Contractor and U.S. Government equipment, information and property.

C.7.4.2.1. Security Passes/ID. Contractor personnel shall obtain security passes from the Security Office prior to beginning work and must carry this ID at all times while working on this project at a Government facility. Each employee must show a valid driver's license, birth certificate OR Government-issued ID card to be issued a security pass.

C.7.4.2.2. The Contractor will not stray from designated, authorized work areas and travel routes. Unless specifically tasked, the Contractor will ensure assigned personnel do not attempt to access areas of the installation that are not under the purview of the contract .

C.7.4.2.3. When assigned, the Contractor will remain with the RA/DLIFLC unit escort, and comply with installation/facility access denial during increased readiness conditions.

C.7.4.3. Security of Employees:

C.7.4.3.1. All Contractor personnel entering Government facilities/installations shall abide by all security regulations, which may be in effect during the contract period and shall be subject to such checks as, may be deemed necessary to ensure that no violations occur. The Government reserves the right to require removal from the job site any Contractor or Sub-contractor employee who endangers people, property, or whose continued employment is inconsistent with the interest of military security.

C.7.4.3.2. The Contractor agrees:

(a) To submit immediately to the Contracting Officer a complete confidential report of any information which the Contractor may have concerning existing or threatened espionage, sabotage, or subversive activity;

(b) To submit to the Contracting Officer, upon written request, any and all information the Contractor may have concerning any of its employees that are engaged in any work at the site where work under this contract is being performed; and

(c) To exclude from any site or part thereof, where work under this contract is being performed, any person or persons whom the Contracting Officer, in the interest of security, may designate so, in writing.

(d) The Contracting Officer shall consult with the Contractor before final action is taken. It is understood that the decision of the Contracting Officer pursuant to this clause applies only to work under the contract and does not otherwise relate to the employer-employee relationship between the Contractor and its workers. The cost of replacing any Contractor employee under the provisions of this clause shall be at no additional cost to the Government.

C.7.4.3.3. In any case, should the continued employment of any such person furnished by the Contractor for work under this contract be determined by the Contracting Officer to be prejudicial to the security interests of the Government, that person shall be immediately removed from that worksite and/or transferred from that particular work assignment. The decision by the Contracting Officer that such person should not be employed on work being done under this contract will be final.

C.7.4.3.4. Utilizing Electronic Mail (Email): When prime Contractor or subcontractor personnel send email messages as a part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names), email address, and the name of the individual’s employer.

C.7.4.3.5. iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

C.7.4.3.6. OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. OPSEC Awareness for Military Members, DoD Employees and Contractors is available at the following website:

http://cdsetrain.dtic.mil/opsec/index.htm

C.7.4.4. Conduct of Employees:

C.7.4.4.1. The Contractor is fully responsible for the performance and conduct of his employees (including subcontractor employees) at all times while on post performing under the contract.

C.7.4.4.2. The Contractor shall not allow any employee to perform work under the contract while under the influence of alcohol, drugs or any other incapacitating agent.

C.7.4.4.3. Military police and other law enforcement personnel on post have the right to deny entry to post or remove from post any Contractor employee for misconduct, which endangers the health or safety of people or property or for reasons of security. In addition, the Post Commander may bar an individual from entering the post under the authority of 18 U.S.C. 1382. Removal from post of a Contractor employee in accordance with above shall not relieve the Contractor from the requirement to meet all of the terms and conditions of the contract.

C.7.4.4.4. Personnel Familiarity with Regulations.

The Contractor, whenever performing work on a military installation, must be familiar with and obey established fire, safety, environmental and security regulations.

C.7.5. Hold Harmless:

C.7.5.1. The Government, its Officers and Agents will be free from liability for any negligence occasioned by the Contractor’s operations, employees or equipment. In addition, the Contractor shall reimburse the Government for any damage and/or loss that occurs as a result of the Contractor’s negligent operations, employees or equipment.

C.7.5.2. The Contractor shall hold the Government harmless against any liability imposed by a Federal, State, or Local regulatory agency, resulting from the negligent acts or willful misconduct of the Contractor to include assessment of a civil or administrative penalty or fine.

C.7.6. CONTRACTOR VEHICLES AND ACCESS TO GOVERNMENT

FACILITIES/INSTALLATIONS (if needed)

C.7.6.1. Contractor Vehicles:

C.7.6.1.1. The Contractor or its subcontractors shall provide all motor vehicles and any other transportation equipment required in the performance of this contract.

C.7.6.1.2. Temporary Vehicle Pass. The Contractor shall obtain a temporary vehicle pass, if required at a Government facility/installation where performance is to take place. To obtain a temporary vehicle pass, the Contractor must have in his/her possession at the time of application, a current vehicle registration card for each vehicle he/she wishes to register, a current valid driver’s license for each operator, and proof of insurance covering each vehicle to be registered.

C.7.6.1.3. If the Contractor changes vehicle or a new vehicle is used; a new vehicle pass shall be needed. CONTRACTOR'S SHALL NOT EXCHANGE VEHICLE PASSES

C.7.6.1.4. A violation of the Base Security Regulations or Motor Vehicle Regulations could result in the Contractor being barred from the base, and the contract terminated for default.

C.7.6.1.5. The Contractor or its subcontractors shall provide easily identifiable information (make, model, license plate) for contractor or its subcontractor vehicles.

C.7.6.2. Limited Access: The Contractor shall assure that its personnel use designated parking areas only. Vehicles shall not be parked on grassy or landscaped areas.

C.7.7. If the Contractor fails or refuses to comply with paragraph C.7. above, the Contracting Officer may issue a Stop-Work Order. No part of the time lost due to any such order shall be made the subject of a Contractor claim for extension of time or for excess costs or damage.

C.7.8. Assurance of compliance with the provisions of this article by subcontractors is the Contractor’s responsibility.

C.7.9. Public Release of Information:

C.7.9.1. Contractor and subcontractor personnel shall not publicly release information, photographs, or other documents concerning any aspect of the materials or services relating to this contract or task orders without the prior written approval of the Contracting Officer.

C.7.9.2. The Contractor or its subcontractor personnel shall not reveal any materials pertaining to this contract to any other person, nor discuss its contents for any purpose beyond that which is reasonably necessary to perform normal work requirements according to the contract. The Contractor and its subcontractor personnel shall keep all contract related materials under lock and key at all times when not actually performing the work.

C.8. GOVERNMENT-FURNISHED PROPERTY (GFP) AND GOVERNMENT-

FURNISHED SERVICES OR MATERIALS (GFS OR GFM)

C.8.1. Equipment: None

C.8.2. Services: None

C.9. CONTRACTOR-FURNISHED PROPERTY (GFP) AND CONTRACTOR-

FURNISHED SERVICES OR MATERIALS (GFS OR GFM)

C.9.1. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section C.8 of this PWS.

C.10. Travel: Not Applicable

Appendix A – Language List

CLIN 0001:

Televison CLIN 0002: In- Country-On-the-Street Interviews

CLIN 0003: Five- Minute-Long-Television broadcasts transcribed and translated

CLIN 0004: Digital Newspapers

1 Acholi

2 Afghan Persian Afghan Persian (Dari) Afghan Persian (Dari) Afghan Persian (Dari)

3 Afrikaans

4 Amharic

5 Arabic (MSA) Arabic (MSA) Arabic (MSA) Arabic (MSA)

6 Arabic (Levantine) Arabic (Levantine) Arabic (Levantine) Arabic (Levantine)

7 Arabic (Yemeni) Arabic (Yemeni) Arabic (Yemeni) Arabic (Yemeni)

8 Arabic (Egyptian) Arabic (Egyptian) Arabic (Egyptian) Arabic (Egyptian)

9 Arabic (Iraqi) Arabic (Iraqi) Arabic (Iraqi) Arabic (Iraqi)

10 Arabic (Sudanese) Arabic (Sudanese) Arabic (Sudanese) Arabic (Sudanese)

11 Arabic (Maghrebi)

12 Azerbaijani

13 Balochi

14 Bengali

15 Bosnian

16 Burmese Burmese Burmese Burmese

17 Chinese (Cantonese) Chinese (Cantonese) Chinese (Cantonese) Chinese (Cantonese)

18 Chinese (Mandarin) Chinese (Mandarin) Chinese (Mandarin) Chinese (Mandarin)

19 Croatian

20 Czech

21 Farsi Farsi Farsi Farsi

22 French French French French

23 Georgian

24 German German German German

25 Hausa Hausa Hausa Hausa

26 Hebrew Hebrew Hebrew Hebrew

27 Hindi Hindi Hindi Hindi

28 Hungarian

29 Ilocano

30 Indonesian Indonesian Indonesian Indonesian

31 Iraqi Iraqi Iraqi Iraqi

32 Japanese Japanese Japanese Japanese

33 Korean North Korean North Korean North Korean North

34 Korean South Korean South Korean South Korean South

35 Kurdish (Kurmanji) Kurdish (Kurmanji) Kurdish (Kurmanji) Kurdish (Kurmanji)

36 Kurdish (Sorani) Kurdish (Sorani) Kurdish (Sorani) Kurdish (Sorani)

37 Kyrgyz Kyrgyz Kyrgyz Kyrgyz

38 Macedonian

39 Malay

40 Pashto Pashto Pashto Pashto

41 Portuguese - Portugal Portuguese - Portugal Portuguese - Portugal Portuguese - Portugal

42 Portuguese - Brazil Portuguese - Brazil Portuguese - Brazil Portuguese - Brazil

43 Punjabi Punjabi Punjabi Punjabi

44 Romanian Romanian Romanian Romanian

45 Russian Russian Russian Russian

46 Serbian Serbian Serbian Serbian

47 Somali Somali Somali Somali

48 Spanish (Americas) Spanish (Americas) Spanish (Americas) Spanish (Americas)

49 Spanish (Europe) Spanish (Europe) Spanish (Europe) Spanish (Europe)

50 Swahili Swahili Swahili Swahili

51 Tadjik

52 Tagalog Tagalog Tagalog Tagalog

53 Thai Thai Thai Thai

54 Turkish Turkish Turkish Turkish

55 Ukrainian

56 Urdu Urdu Urdu Urdu

57 Uzbek Uzbek Uzbek Uzbek

58 Vietnamese

59 Wolof

60 Zulu