Past_Performance_Request_2015-05-12.doc

Solicitation ID05140071

General Services Administration

PAST PERFORMANCE REQUEST

Solicitation Number - GSA ITSS # ID05140071 Procurement Title – Enterprise Product Support Engineering Effort Company Requesting This Evaluation - _______________________________________ GSA is conducting an evaluation of our proposal to perform a contract for the Air Force Life Cycle Management Center, Product Engineering Support (AFLCMC/EZP). We have provided your name as a current/past performance reference in our proposal, citing the following project.

Project Title: _____________________________________________________ Contract Number: _________________________________________________ Please provide GSA with your response to the following four questions. Please BOLD, Underline, or Write the number you select after the question. (Please do not highlight your answer if responding by email, as highlights often do not come through on emails.)

Use the following Rating Scale. The scores are defined at the bottom of this questionnaire.

1 = Unsatisfactory, 2 = marginal, 3 = Satisfactory, 4 = very good, 5 = Exceptional

QUESTIONS

1. Did this vendor provide a quality product or service and did it meet your requirement? (If work is still in progress, are there positive indications that this vendor will deliver a quality product?)

2. Did this vendor perform on time and meet its delivery schedule? (If work is still in progress, is this vendor meeting its performance or milestone goals?)

3. Did this vendor control costs? (If work is still in progress, is this vendor controlling costs?)

N/A

4. Did this vendor’s staff perform in a professional and responsive manner? (If work is still in progress, is this vendor’s staff performing in a professional and responsive manner?)

5. Did this vendor’s manager(s) show skill in managing the project, including physical and personnel resources? (If work is still in progress, is this vendor’s manager(s) showing skill in managing the project, including physical and personnel resources?)

6. Provide any other comments regarding this vendor’s performance that you think are appropriate or would be helpful to us in evaluating this vendor’s capabilities.

Name of Evaluator:

Title of Evaluator:

Contact email:

Contact phone:

Email responses directly to Melanie Pollard melanie.pollard@gsa.gov.

Responses are requested by 29 May 2015 If you need more time or have questions about this form, please contact Melanie B. Pollard Contracting Officer GSA Federal Acquisition Service Acquisition Operations Division (5QZA) office: 937-306-4819 cell: 937-414-1173 I thank you for your time.

Regards, [Requesting Company Representative]

Description of Scores

Score of 5 - Exceptional - There are no quality issues, and the Contractor has substantially exceeded the contract performance requirements without commensurate additional costs to the Government. Performance meets contractual requirements and exceeds many requirements to the government's benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

Score of 4 - Very Good - There are no. or very minimal, quality issues, and the Contractor has exceeded the contract performance requirements without commensurate additional costs to the Government. Performance meets contractual requirements and exceeds some to the government's benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor was effective.

Score of 3 - Satisfactory - There are no major quality issues and the Contractor has effectively corrected or mitigated all problems, meeting the contract requirements with no, or minimal, increases in cost. Performance meets contractual requirements. The contractual performance of the element or sub- element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Score of 2 - Marginal – The Contractor has demonstrated that it is capable of meeting some but not all levels of performance required for successful completion of the required tasks. Marginal performance includes both minor and some major deficiencies and requires substantial correction to achieve satisfactory performance. Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Score of 1 - Unsatisfactory – The Contractor is not capable of meeting the level of performance required for successful completion of the required tasks. Performance does not meet contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub- element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.