DRAFT_UCF_PWS_ID04180070_052218.pdf
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- United States Central Command Joint Cyber Planning Services Federal contract opportunity
- Solicitation number
- ID04180070
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DRAFT PWS
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| File | Type | Posted |
|---|---|---|
| RFP_Questions_and_Govt_Answers_ID04180070_as_of_12_Jun_2018.docx | DOCX document | |
| Attachment_1_QASP_ID04180070_10May2018.docx | DOCX document | |
| Attachment_2_DD254_ID04180070_4Apr2018.docx | DOCX document | |
| Attachment_4_Offeror_Pricing_Spreadsheet_ID04180070_Rev_24May2018.xlsx | XLSX spreadsheet | |
| Attachment_6_Past_Performance_Contract_Listing_ID04180070_4Apr2018.docx | DOCX document | |
| Attachment_5_Past_Performance_Questionnaire_ID04180070__1_Jun_2018.docx | DOCX document | |
| Attachment_3_Labor_Skill_Category_Mix_History_ID04180070_4Apr2018.xlsx | XLSX spreadsheet | |
| UCF_PWS_ID04180070_1_Jun_2018.docx | DOCX document | |
| Attachment_1_QASP_ID04180070_10May2018.docx | DOCX document | |
| Attachment_3_Labor_Skill_Category_Mix_History_ID04180070_4Apr2018.xlsx | XLSX spreadsheet | |
| Attachment_2_DD254_ID04180070_4Apr2018.pdf |
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Text version
ID04180070 Joint Cyber Planning Services
SOLICITATION, OFFER AND AWARD
1. THIS CONTRACT IS A RATED ORDER UNDER
DPAS (15 CFG 700)
RATING
PAGE OF PAGES
1 | 119
2. CONTRACT NO.
3. SOLICITATION NO.
ID04180070
4. TYPE OF SOLICITATION
SEALED BID (IFB)
NEGOTIATED (RFP)
5. DATE ISSUED
TBD
6. REQUISITION/PURCHASE
NO.
7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)
GSA Federal Acquisition Services, Southeast Sunbelt
Assisted Acquisition Services Division, Branch B
Atlanta, GA 30308
Submit through ITSS ONLY
See Section L – INSTRUCTIONS, CONDITIONS
AND NOTICES TO OFFERORS OR
RESPONDENTS
NOTE: In sealed bid solicitations “offer” and “offeror” mean “bid” and “bidder”
SOLICITATION
9. Sealed offers in (specified in Section L) for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8 or, if hand carried, in the depository located in N/A ..
CAUTION LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.
10. FOR INFORMATION CALL: A. NAME
Sara Davila, Contract
Specialist and Keith Echols, Contracting Officer
B. TELEPHONE NO. (NO COLLECT CALLS)
(850) 630-6096 and (478) 297-7583
C. EMAIL ADDRESS
sara.davila@gsa.gov and keith.echols@gsa.gov
11. TABLE OF CONTENTS
() SEC. DESCRIPTION PAGE(S) () SEC. DESCRIPTION PAGE(S)
PART I - THE SCHEDULE PART II - CONTRACT CLAUSES
() A SOLICITATION/CONTRACT FORM 1 () I CONTRACT CLAUSES 36 – 55
() B SUPPLIES OR SERVICES AND PRICE/COST 3 - 5 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.
() C DESCRIPTION/SPECS./WORK STATEMENT 6 – 10 () J LIST OF ATTACHMENTS 56
() D PACKAGING AND MARKING 11 PART IV - REPRESENTATIONS AND INSTRUCTIONS
() E INSPECTION AND ACCEPTANCE 12 -13 () K REPRESENTATIONS, CERTIFICATIONS 57 – 80 mailto:sara.davila@gsa.gov
() F DELIVERIES OR PERFORMANCE 14 – 19 AND OTHER STATEMENTS OF OFFERORS
() G CONTRACT ADMINISTRATION DATA 20 – 25 () L INSTRS., CONDS., AND NOTICES TO OFFERORS 81 – 87
() H SPECIAL CONTRACT REQUIREMENTS 26 - 35 () M EVALUATION FACTORS FOR AWARD 88 - 90
OFFER (Must be fully completed by offeror)
NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.
12. In compliance with the above, the undersigned agrees, if this offer is accepted within _____ calendar days (180 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.
13. DISCOUNT FOR PROMPT PAYMENT
See Section G-6 (Invoice Requirements)
10 CALENDAR DAYS
20 CALENDAR DAYS
30 CALENDAR DAYS
CALENDAR DAYS
14. ACKNOWLEDGMENT OF AMENDMENTS AMENDMENT NO. DATE AMENDMENT NO. DATE
(The offeror acknowledges receipt of amendments to the numbered and dated:
15A. NAME
AND
ADDRESS
OF
OFFEROR
CODE FACILITY 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER (Type or print)
15B. TELEPHONE NO. 15C. CHECK IF REMITTANCE
ADDRESS IS DIFFERENT FROM
ABOVE - ENTER SUCH ADDRESS
IN SCHEDULE.
17. SIGNATURE 18. OFFER DATE
AREA CODE
NUMBER
EXT
AWARD (To be completed by Government)
19. ACCEPTED AS TO ITEMS NUMBERED
20. AMOUNT
21. ACCOUNTING AND APPROPRIATION
22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:
10 U.S.C. 2304(c) ( ) 41 U.S.C. 253(c)( )
23. SUBMIT INVOICES TO ADDRESS SHOWN IN (4
copies unless otherwise specified)
ITEM
24. ADMINISTERED BY (If other than Item 7)CODE 25. PAYMENT WILL BE MADE BY CODE
See Section G-6 (Invoice Requirements)
26. NAME OF CONTRACTING OFFICER (Type or print)
Keith Echols
27. UNITED STATES OF AMERICA
(Signature of Contracting Officer)
28. AWARD DATE
IMPORTANT -- Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.
Table of Contents
PART I – THE SCHEDULE
SECTION B – SUPPLIES AND SERVICES
B.1 SCHEDULE OF SUPPLIES/SERVICES TO BE PROVIDED
B.2 PERIOD OF PERFORMANCE
SECTION C – DESCRIPTION/SPECIFICATIONS/PERFORMANCE STATEMENT OF
WORK
C.1 BACKGROUND
C.2 SCOPE OF EFFORT
C.3 CONTRACTOR PERSONNEL………………………………………………………..… ..14
SECTION D – PACKING AND MARKING
D.1 LISTING OF CLAUSES INCORPORATED BY REFERENCE (FAR 52.252-2) (FEB
1998……………………………
SECTION E – INSPECTION AND ACCEPTANCE
E.1 INSPECTION AND ACCEPTANCE…….…………………………………..………….. 16
E.2 GOVERNMENT SURVEILLANCE
E.3 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) ............................... ….. .17
E.4 PAST PERFORMANCE INFORMATION
SECTION F – DELIVERIES AND PERFORMANCE
F.1 LISTING OF CLAUSES INCORPORATED BY REFERENCE (FAR 52.252-2) (FEB
1998)…………………
F.2 PERIOD OF PERFORMANCE
F.3 PLACE OF PERFORMANCE
F.4 HOURS OF OPERATION
F.5 GOVERNMENT HOLIDAYS
F.6 REPORTS AND NOTIFICATIONS
SECTION G – CONTRACT ADMINISTRATION DATA
G.1 CONTRACTING OFFICER RESPONSIBILITIES
G.2 CONTRACTING OFFICER’S REPRESENTATIVE RESPONSIBILITIES
G.3 INVOICE REQUIREMENTS
G.4 PROJECT MEETINGS
SECTION H – SPECIAL CONTRACT REQUIREMENTS
file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533402 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533403 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533404 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533405 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533406 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533406 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533407 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533408 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533409 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533410 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533410 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533411 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533412 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533413 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533414 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533415 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533416 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533416 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533417 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533418 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533419 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533420 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533421 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533422 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533423 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533424 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533425 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533426 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533427
H.1 TRAVEL REQUIREMENTS
H.2 GOVERNMENT-FURNISHED PROPERTY AND SERVICES
H.3 RECORDS MANAGEMENT …. …………………………………………………
H.4 PERSONALLY IDENTIFIABLE INFORMATION (PII) ……… ………..……………40
H.5 SECURITY REQUIREMENTS
H.6 CONTRACTOR HOSTAGE REPORTNG PROCEDURES (MNFI requirement for contractors) …………………………………………………………………………….42
H.7 PRIVACY ACT………… …………………………………………………………..44
H.8 WORKSPACE…………………...……………………………………………………….44
H.9 PERSONAL SERVICES/INHERENTLY GOVERNMENTAL FUNCTIONS
H.10 SECTION 508 COMPLIANCE
H.11 ORGANIZATIONAL CONFLICT OF INTEREST…. .………………………………..47
PART II - CONTRACT CLAUSES
SECTION I – CONTRACT CLAUSES
PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS
SECTION J – LIST OF ATTACHMENTS
PART IV - SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER
STATEMENTS OF OFFEROR…………………………………………………………………86
SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO OFFERORS OR
RESPONDENTS ……………………………………………………………………………...………109
SECTION M - EVALUATION FACTORS FOR AWARD…………………………………..117
file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533429 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533430 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533431 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533435 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533436 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533438 file://///E04TCV-CIFS02.ent.ds.gsa.gov/R04_FTS_Share$/4ta/Branch%20B%20Tampa/ID04180070%20JCPS/Draft%20JCPS%20PWS%2015Feb2018.doc%23_Toc398533439
PART I – THE SCHEDULE
SECTION B – SUPPLIES AND SERVICES
B.1 SCHEDULE OF SUPPLIES/SERVICES TO BE PROVIDED
(a) The contractor shall provide their total proposed amounts in blocks 23 and 24 of the SF1449 cover page through the GSA business systems portal, ITSS (https://portal.fas.gsa.gov/web/guest) for all contract line item numbers (CLINS). Separate CLINs are provided for the one year base period of performance and two each one year optional periods of performance. The contractor shall support the United States Central Command (USCENTCOM) by providing services to support its unique joint staff planning needs focused on integrating and synchronizing
Department of Defense (DoD) military activities with United States Government (USG) strategy.
Such non-personal services include the development of draft inputs to strategies, campaign plans, and concepts of operation that ultimately translate strategic and operational objectives into a series of related activities and operations to achieve desired end states in coordination with DoD components, USG agencies, allied, and mission partners.
The contractor shall provide their total proposed amounts for the base year and option years, and
6 month extension of services in Attachment 4, Pricing Template, which will be incorporated at time of award to the successful offeror.
(b) The contractor (independently, and not as an agent of the Government) shall provide all resources (except as may be expressly stated in this contract as furnished by the Government) required to accomplish the work efforts as specifically set forth in this contract and within the scope of the performance work requirements stated in Section C.
B.2 PERIOD OF PERFORMANCE
The basic period of performance under this contract shall be for one (1) Years from the Effective
Date of the contract, and will include four (4) additional one-year options and include Option to
Extend Services 52.217-8 for up to an additional 6 months. See section F.
(END OF SECTION B)
https://portal.fas.gsa.gov/web/guest
SECTION C – DESCRIPTION/SPECIFICATIONS/PERFORMANCE STATEMENT OF
WORK
C.1 BACKGROUND
USCENTCOM is furthering its efforts to integrate theater level campaign constructs with other
DoD organizations and the interagency. This initiative promotes and depends upon a holistic approach to the planning, coordination, and synchronization of USG activities. The CENTCOM
Joint Cyberspace Center (JCC) is charged with leading the strategic development, operational planning, and operations of full spectrum cyber operations.
This contract shall be staffed by a specialized subject matter expert team with the ability to self-perform specific planning requirements, operations requirements and collaborate with military and government employees to accomplish tasks that support the long-range planning requirements of the JCC.
C.2 SCOPE OF EFFORT
The Contractor shall provide an extensive array of non-personal services to assist the JCC in theater planning synchronization. The Contractor shall provide effective and responsive assistance to the JCCs efforts of strategic development, operational planning, and execution operations. The Contractor must have skilled expertise in Full Spectrum Cyber Operations to include Offensive Cyber Operations, Defensive Cyber Operations, Cyber Intelligence
Surveillance and Reconnaissance, Operational Preparation of the Environment, Strategic
Planning and administrative services. The Contractor will provide services in the form of support to preparation of plans, policies, orders, analysis, targets, battle damage assessments, and fires coordination, de-confliction and execution. The Contractor shall work an eight (8) hour day unless directed to work overtime. Overtime must be approved in advance, and will be authorized on a case by case basis by the Contracting Officer Representative (COR) in order to meet mission requirements. The Contractor will ensure adequate staffing from 0700-1700 daily with core duty hours for all personnel from 0900-1500, including a minimum of 30 minute lunch break, with flexible coverage on weekends and holidays based on mission requirements. The
Contractor must provide the following skill levels:
Minimum of two of the contractor team with 10+ years Targeting, Fires, Maneuver, Battle Damage Assessment (BDA) and Modernized Integrated Database (MIDB) experience
Minimum of four personnel with 10+ years planning experience at a Combatant
Command (CCMD)
Minimum 50% of contractor team with previous Combatant Command (CCMD) experience
Minimum 50% of contractor team with previous experience with Cyberspace
Operations planning, synchronization, integration or execution.
Minimum of 33% of contractor team with Operations Plan (OPLAN), Operational
Order (OPORD), Execute Order (EXORD) writing experience
Minimum of 33% of contractor team with Intelligence Surveillance and
Reconnaissance (ISR) and all source analytics experience
Contractor personnel meeting the minimum experience levels and minimum of a Top
Secret/Sensitive Compartmented Information (TS/SCI) clearance must be in place within 30 days of contract award.
Fulfillment of skillset requirements shall be reported/tracked via a staffing matrix which shall include a list of positions, name of individual assigned to each position, and which individual(s) fulfills each of the requirements above, as well as the number of years of experience as noted in the following paragraphs. Staffing matrix shall be included in the monthlyactivity and progress report (See Table 2)
Workload estimates for those tasks that are outlined in this PWS are provided in Attachment 3, Labor Skill/Category Mix History. Estimates are based on historical levels of effort and/or cost and provided as an expected level of service by the Contractor. It is up to the Contractor to determine the categories and number of FTEs to successfully perform the requirements of the
PWS.
C.2.1 GENERAL SUPPORT
KEY PERSONNEL. The following Contractor personnel are considered Key Personnel by the government: On-Site Program Manager and three Program Area Leads (these personnel will come out of the existing labor pool). The key personnel shall be identified in the Contractor’s proposal and shall also identify requisite years of experience, certifications, and credentials IAW
Section M, Organizational Structure/Staffing/Management Plan. Identified key personnel cannot be substituted within the first six months of the contract unless: 1) The employee is terminated by the contractor or 2) the employee has voluntarily left the employment of the contractor.
The Contractor shall designate one (1) individual as the on-site Program Manager. The individual will serves as the single point of contact for coordination of program issues with the
COR. The Program Manager shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Program Manager shall be available between 0800 and 1530 with flexible hours beyond that to complete an 8 hour shift. The
Program Manager shall be responsible for the overall management of the contract including cost, schedule and technical quality. The Program Manager shall take immediate corrective action when performance is not acceptable to the COR. The Program Manager shall be a Senior
Strategy, Plans and Policy Planner with 10+ years’ experience as indicated in C.2.1.1 below.
Additional key personnel shall include three Program Area Leads who are senior-level.
C.2.1.1 Strategy, Plans, and Policy Support Services (suggested LCAT Senior Strategy
Plans and Program Analyst, Strategy Plans and Policy Analyst)
a) Provide a minimum of four senior-level technical support personnel with 10+ years’ experience (one of which should be the Program Manager) in the development, evaluation and coordinated implementation of Combatant Command or Service level strategic cyber, plans, policies and programs throughout the USCENTCOM Area of
Responsibility (AOR).
b) Provide subject matter expertise with 10+ years’ experience in the development and implementation of Combatant Command Cyber Strategy and doctrine and Command and
Control structures; while integrating and adhering to Combatant Command strategy, plans and policies.
c) Provide onsite expertise and support, via analyses and recommendations, for high-priority
Combatant Command implementation and planning efforts involving joint, interagency, and multinational actors for full Spectrum cyber operations, to include Cyber
Intelligence, Surveillance and Reconnaissance (ISR), Cyber Operational Preparation of the Environment (OPE), Offensive Cyber Operations, Cyber Deterrence, Preemptive
Cyber Options, Defensive Cyber Operations and Defensive Cyber Operations- Response
Actions.
d) Provide expertise and support in the evaluation and analysis of National, DoD, USCENTCOM, USCYBERCOM, Joint Force Headquarters-Cyber (Army), USCENTCOM Partners, Coalition, and Interagency policies and programs.
e) Provide expertise and support in the development, planning, coordination and execution of National, DoD, USCENTCOM, USCYBERCOM, Joint Force Headquarters-Cyber
(Army), USCENTCOM Partners, Coalition, and Interagency Cyber exercises.
f) Provide onsite expertise and service support for cyber program development and analyses to Planning Programming and Budget Execution; Readiness Deficiency; and
Joint Capabilities Integrated Development System functions
g) Provide onsite expertise for development of USCENTCOM policies and positions with respect to full spectrum cyber operations, to include Cyber Intelligence, Surveillance and
Reconnaissance, (ISR), Cyber Operational Preparation of the Environment (OPE), Offensive Cyber Operations, Cyber Deterrence, Preemptive Cyber options, Defensive
Cyber Operations and Defensive Cyber Operations- Response actions.
h) Provide onsite support in the implementation and planning efforts with counterparts in
USCENTCOM Component Commands, other key Combatant Commands, the Joint Staff, the Office of Secretary of Defense, as well as counterparts in other Federal departments and agencies.
i) Provide support and assistance to JCPS coordination between staff and coalition and regional partner representatives regarding operations in the USCENTCOM AOR.
j) Provide onsite support to provide senior level advisement to the USCENTCOM
Commander on strategic and regional Cyber priorities, options and issues.
k) Provide onsite expertise, by way of analyses, recommendations, and draft products to assist in the development of information papers, planning orders, Operational orders, analyses, estimates, and briefings for USCENTCOM leadership and primary staff.
l) Provide subject matter expertise and technical recommendations to the JCPS regarding the Joint Operational Planning Process, Joint Operational Planning and Execution
System, Adaptive Planning and Execution, campaign appreciation, campaign design, mission analysis, and critical factors analysis.
m) Develop and deliver, as required, oral and written presentations, to include briefs to senior leaders, on topics within the scope of the contract.
n) Have a proficiency in clandestine capability development and interagency activities and
DoD support vehicles.
o) Have experience in planning non-lethal operations to include cyberspace and special activities, to include operation research and qualitative analysis.
p) As required, provide papers, reports, executive summaries, talking points and other correspondence using office automation tools and meeting CENTCOM standards for writing and grammar.
q) Provide support to Operational Planning Team (OPT) efforts which require a working knowledge of military planning techniques and procedures. An OPT participant must be able to participate in a cross-Directorate team of planners through:
i. Mission Analysis: Review and analyze orders, guidance, intelligence, and other information in order for the commander, planning team, and staff to gain an understanding of the situation and to produce a restated mission statement for the commander’s approval.
ii. Course of Action (COA) Development: Use the mission statement, commander’s intent, and planning guidance to develop multiple COAs. Examine each prospective COA for validity by ensuring adequacy, feasibility, acceptability, distinguishability, and completeness with respect to the current and anticipated situation, the mission, and the commander’s intent.
iii. Course of Action Analysis (War-gaming): Course of action analysis involves a detailed assessment of each COA as it pertains to the enemy and the operational environment.
iv. Course of Action Comparison and Decision: All retained friendly COAs are evaluated against established criteria and against each other, ultimately leading to a staff recommendation and the commander’s decision.
v. Plans Order Development: The staff uses the commander’s COA decision, mission statement, commander’s intent, and guidance to develop plans and/or orders that direct subordinate actions. Plans and orders serve as the principal means by which the commander expresses his decision, intent, and guidance.
vi. Transition: Transition is the orderly handover of a plan or order to those tasked with execution of the operation. It provides staffs with the situational awareness and rationale for key decisions necessary to ensure that there is a coherent transition from planning to execution. The process, however, does not end here.
The process is continuous. Staffs maintain running estimates that allow for plans and orders refinement.
C.2.1.2 OPERATIONAL PLANNING, COORDINATION, INTEGRATION AND
DECONFLICTION (suggested LCAT: Cyber Security Operations Analyst)
a) Provide onsite expertise in the primary role of strategic and operational level planning and coordination for full Spectrum cyber operations, to include Cyber Intelligence, Surveillance and Reconnaissance, (ISR), Cyber Operational Preparation of the
Environment (OPE), Offensive Cyber Operations, Cyber Deterrence, Preemptive Cyber options, Defensive Cyber Operations, and Defensive Cyber Operations - Response actions.
b) Provide senior-level onsite expertise with cyber planning depth, knowledge and experience; to integrate cyberspace operations into Department of Defense full spectrum planning and operations, to include Intelligence, Surveillance and Reconnaissance, Operational Preparation of the Environment, Defend/Deter/Deny, Targeting Effects, non-lethal mitigation, force protection and other plans and operations, as required.
c) Provide onsite expertise and support to the development of USCENTCOM Plans and orders for full spectrum cyber operations, to include Cyber Intelligence, Surveillance and
Reconnaissance, (ISR), Cyber Operational Preparation of the Environment (OPE), Offensive Cyber Operations, Cyber Deterrence, Preemptive Cyber options, Defensive
Cyber Operations and Defensive Cyber Operations - Response actions.
d) Provide onsite expertise with over 10+ years’ experience in non-lethal operations in order to support cyber operations target development, effects and fires effects options, and battle damage assessment.
e) Provide 10+ years cryptologic technical expertise to conduct target development, design effects based operations, and support advanced targeting for fires as required.
f) Provide 10+ years targeting expertise to support target discovery and development to drive and shape virtual target development and execution.
g) Provide onsite expertise in the development of measures of performance (MOPs), measures of effectiveness (MOEs) for full Spectrum cyber operations, to include Cyber
Intelligence, Surveillance and Reconnaissance, (ISR), Cyber Operational Preparation of the Environment (OPE), Offensive Cyber Operations, Cyber Deterrence, Preemptive
Cyber options, Defensive Cyber Operations, and Defensive Cyber Operations- Response actions.
h) Provide onsite expertise and support in the development of USCENTCOM and Partner
Cyber Key Terrain and mission assurance areas for integration into USCENTCOM plans and orders.
i) Provide onsite expertise on the management and tracking of operational orders, Cyber effectiveness (MOEs, MOPs).
j) Provide onsite expertise to coordinate with other mission partners to develop clandestine, technical capabilities to enable cyberspace operations.
k) Provide onsite expertise to conduct cyberspace planning to enable Information
Operations, to include Military Information Support Operations, Electronic Warfare, Deception and Special Technical Operations.
l) Provide onsite support and expertise and assistance in the conduct of Joint, Interagency, Intergovernmental, and Multinational full spectrum cyber planning, to including crisis action, deliberate, contingency and global campaign planning, for DoD plans and operations.
m) Provide onsite expertise on the Staff Action Officer duties involved in the planning, coordination and deconfliction of DoD plans, operations, actions and activities with the
Joint Staff, Office of Secretary Defense, Geographical Combatant Commands, Functional
Combatant Commands, Interagency, Intelligence Community, other DoD agencies, service staff, and supporting commands.
n) Planner is to coordinate with other Non-lethal planners at USCENTCOM, USCENTCOM components, USCYBERCOM, Joint Staff, and Service Cyber components to reduce overlap of effort and conflicts in continuity.
o) Coordinate with other Non-lethal planners at USCENTCOM, USCENTCOM components, USCYBERCOM, Joint Staff, and Service Cyber components to reduce overlap of effort and conflicts in continuity.
p) Provide 24/7/365 tracking, monitoring and reporting of operations, activities and actions in Cyberspace which support or impact CENTCOM missions.
r) As required, provide papers, reports, executive summaries, talking points and other correspondence using office automation tools and meeting CENTCOM standards for writing and grammar.
C.2.1.3 PLANS AND STAFF COORDINATION SERVICES (suggested LCAT
Manager/Staff Coordination and administration)
a) Provide onsite support in the conduct of contract staff administration functions, oversight of contract employee subordinates, and the conduct of logistical support.
b) Provide onsite support in the preparation of professional correspondence, coordinate briefings, and assist with conference preparations.
c) Provide onsite support assisting with daily calendars, oversight and conduct of office administration, obtaining office resources, and assisting with daily logistical support.
d) Provide onsite support for travel coordination of contractor employees and roster production.
e) Must have good communications skills to include oral and written communications. Must have a demonstrated working knowledge of Microsoft Word, Excel and PowerPoint.
f) Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
g) Maintain records and files of work and revisions.
h) Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
i) Manage distribution and suspense dates for the USCENTCOM Tasker Management Tool for all official taskers or RFIs from other HQ CENTCOM Directorate and outside organizations.
C.2.1.4 KNOWLEDGE MANAGEMENT AND INFORMATION TECHNOLOGY
SUPPORT SERVICES (suggested LCAT: Sharepoint Administrator/Knowledge
Manager)
a) Provide onsite support on responsibilities for developing and planning the use of automated information systems to disseminate internal and external public information and perform related resource management functions.
b) Provide onsite support for on-hand graphics software applications, techniques, and tools, as well as the design and development user-interface feature, site animation, and special effects elements.
c) Manage SharePoint Portals across multiple networks responsible for SharePoint administration and security, SharePoint development, and SharePoint site management.
d) Work with the Command Focal Point Program Control Office and Special Security
Office to verify Clearances and Information Access Authorizations.
e) Serve as a Division Authorized Transfer Agent responsible for Manual Cross Domain
Transfers with a strong understanding of Controlled Access Program Coordination Office
(CAPCO) classification guidelines. Additionally, serve as a Reliable Human Reviewer responsible for inspection of information in human-readable form, knowledgeable enough about the information to determine the presence of misclassification, and accept security responsibility for releasing the data to its recipient.
f) Serve as a Division Primary (and Directorate Alternate) Knowledge and Information
Management Representative (KIMR), as well as the Division Records Management
Officer.
(1) Knowledge and Information Management Officer Duties:
Leads and monitors Knowledge systems and services.
Oversees and directs product development and facilitates communication between internal and external customers regarding the Knowledge
Management programs, products, and projects.
Develop strategies for long-term, sustainable systems to support the delivery of instruction.
Facilitate communication between stakeholders, successfully facilitating necessary negotiations.
Participate in the development of operating goals and objectives.
Recommend, implement, and administer methods and procedures to enhance Knowledge Management operations.
Maintain currency of knowledge with respect to relevant curriculum, technology, marketing, and/or systems.
Evaluate new learning systems products that support the organization.
Gather data on user experience and implement plans of action to improve user experiences.
Provide general leadership, guidance, and support to relative team members in order to collaborate, give feedback, develop plans, and reach team and individual goals.
(2) Division Records Management Officer Duties
Serves as the Senior Records Manager (RM) responsible for leading, planning and managing the division records management program for both core mission and administrative records, regardless of medium or format.
Serves as the senior technical expert electronic and non-electronic records management issues.
Advises senior program managers, on adequacy of documentation and creation and management of division records, keeping senior management informed on current and projected operational requirements.
Facilitates communications among these offices in matters relating to records/information assets and the management of risks to those assets.
C.2.2 CONTRACTOR PLANS
C.2.2.1 QUALITY CONTROL PLAN
The Contractor shall develop, maintain, implement and enforce a Quality Control Plan (QCP).
The QCP shall ensure that the government receives the level of quality that is consistent with the requirements specified in this Performance Work Statement. The QCP shall be made available for Government review upon request. The Contractor shall be responsible for overall responsiveness, cost control, adherence to schedules, responsible for cooperative behavior, technical quality of work, and commitment to customer satisfaction.
C.2.2.2 PROGRAM MANAGEMENT PLAN
The Contractor shall develop, maintain, implement and enforce managing its support to the
Government. The Program Management Plan shall be made available for Government review upon request.
C.3 CONTRACTOR PERSONNEL
The Contractor shall provide a sufficient number of personnel possessing the skills, knowledge, and training to satisfactorily perform the services required by this PWS. The Contractor shall not employ persons who are identified to the Contractor by the Contracting Officer (CO) as potential threats to the health, safety, security, general well-being, or operational mission of the installation and its population. All Contractor personnel shall be able to fluently understand, read, write, and speak English.
The CO may require the Contractor to remove employees from the workplace for reasons of misconduct or security. The Contractor shall ensure employees have current and valid certifications and licenses, as identified by the Government or Federal, State, and local requirements or laws, to accomplish the services of the PWS before starting work. The
Contractor shall not employ any person who is an employee of the United States Government if employing that person would create a conflict of interest or the appearance of a conflict of interest.
(END OF SECTION C)
SECTION D - PACKING AND MARKING
D.1 LISTING OF CLAUSES INCORPORATED BY REFERENCE (FAR 52.252-2) (FEB
1998)
This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting officer will make their full text available. Also the full text of a clause may be accessed electronically at this/these address(es):
FAR website:http://farsite.hill.af.mil/
GSAM website:http://acquisiton.gov/comp/gsam/gsam.html
I. FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1)
CLAUSE NO. DATE TITLE
None included
III. GSAM FAR SUPPLEMENT (48 CFR CHAPTER 18)
552.211-73 FEB 1996 Marking
552.211-75 FEB 1996 Preservation, Packaging, and Packing
D. 2 HANDLING/TRANSPORTATION. The contractor shall be responsible for the preservation and packing of deliverable items. Items shall be protected from the hazards of handling equipment and shall be transportable by all means of transportation. Items determined to be electrostatic discharge sensitive shall be defined, handled, packaged, and marked accordingly.
Packaging and marking of deliverables shall be in accordance with applicable DoD, US Air
Force, or US Army standards.
(END OF SECTION D)
http://farsite.hill.af.mil/ http://acquisiton.gov/comp/gsam/gsam.html
SECTION E – INSPECTION AND ACCEPTANCE
E1. LISTING OF CLAUSES INCORPORATED BY REFERENCE (FAR 52.252-2) (FEB 1998)
This contract incorporates one or more clauses by reference, with the same force and effect as if available. Also the full text of a clause may be accessed electronically at this/these address(es):
FAR website:http://acquisition.gov/far/index.html
DFAR website:http://farsite.hill.af.mil/
52.246-1 APR 1984 Contractor Inspection Requirements.
52.246-2 AUG 1996 Inspection of Supplies – Fixed Price
52.246-4 AUG 1996 Inspection of Services – Fixed Price
II. GSAM FAR SUPPLEMENT (48 CFR CHAPTER 18)
E.2 Inspection and Acceptance
The Contractor shall ensure all work will be performed in accordance with the contract requirements, in compliance with the FAR clause 52.212-4, paragraph entitled
“Inspection/Acceptance”.
E.3 GOVERNMENT SURVEILLANCE
The Government will not supervise or otherwise direct Contractor employees. The Government will inspect Contractor performance in accordance with the Quality Assurance Surveillance Plan or Project Management Plan and any other clauses included in the contract. Poor performance will be reported to the COR.
The Government shall monitor the Contractor's performance under this contract using the quality assurance criteria specified in the Services Summary and the Quality Assurance Surveillance
Plan. The Contractor shall cooperate with inspectors and auditors and provide any requested information relating to the operations covered by the contract. The Contractor shall allow inspectors and auditors to periodically access work areas and access to any files required by this contract. The Contractor shall correct discrepancies and/or violations noted during safety/security/fire/performance inspections and prepare a written response providing http://acquisition.gov/far/index.html information on action taken to correct discrepancies and/or violations. The Contractor shall provide this response to the COR within the time frame specified by the inspecting agency.
Errors noted in material locations shall be corrected within four working hours.
The Contractor shall notify the COR, within one workday, of complaints in writing received by the Contractor on services covered by this contract. These complaints could include, but are not limited to, those received from customers receiving deliveries, commercial shippers, and discrepancies in Shipment Reports (Standard Form 361). The Contractor is responsible for researching and submitting proposed answers to all deficiencies to the COR within five calendar days of the problem notification.
E.4 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)
The Services Summary identifies the performance objectives and performance thresholds for all critical tasks associated with providing the services outlined in this PWS. This section contains those items considered most important for mission accomplishment. The performance objectives are those services/tasks required in the PWS. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. The thresholds are critical to mission success. The Government requires the Contractor to perform at the acceptable levels throughout the life of the contract. See Attachment A – Performance Standards Summary.
The Government will evaluate the contractor’s performance under this contract. For those services listed in the Performance/Deliverables Matrix, the Client Representative, COR, or evaluators will follow the method of surveillance specified in this task order. The Government will record all surveillance observations. When an observation indicates defective performance, the COR will require the contractor’s representative at the site to initial the observation documentation. The initialing of the observation acknowledges that he or she has been made aware of the defective performance and does not necessarily constitute concurrence with the observation. Government surveillance of tasks may occur at any time during the performance period. Government surveillance of services not listed in the Performance/Deliverables Matrix or by methods other than those listed in the Performance/Deliverables Matrix (such as provided in the Inspection of Services clause) may occur during the performance period of this task order.
Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance will be according to the terms of this contract.
The performance objectives and standards the government will use to assess performance are as follows:
Contractor Performance Standards. The contractor shall perform to the standards outlined in the
Services Summary (SS). See Attachment A – Performance Standards Summary.
Objective 1. Provide level 4 planning expertise in conducting research and analysis of full spectrum cyberspace operations in joint, multinational, and interagency context. Facilitate coordination with CCMD components, Federal agencies, coalition and regional partners in developing contingency and operational plans, including mission analyses, Command estimates, campaign design, and concept of operation. Additionally, recommend updates and revisions as necessary to contingency operational plans.
Objective 2. Provide onsite technical support, facilitate staff coordination and coordination with other Federal agencies and coalition and regional partners in strategy, plans and policy.
Objective 3. Provide onsite advice, assistance and expertise to track, monitor and provide situational awareness of regional cyberspace operations.
Objective 4. Provide onsite support to assess the effectiveness of cyberspace operations supporting broader campaign plans and develop branches and sequels accordingly.
Objective 5. Provide onsite support to advise on risks associated with cyberspace operations and mitigating factors.
Objective 6. Provide onsite support to identify emerging capabilities requirements and employment concepts.
Objective 7. Provide onsite support on responsibilities related to assisting the JCC Chief with the conduct of day to day operations of JCC functions.
Objective 8. Provide support to contract staff by managing distribution and suspense dates for the USCENTCOM Tasker-Management Tool (TMT) for all official taskers or RFIs from other
HQ CENTCOM Directorates and outside organizations. Review and ensure proper distribution of official taskers and RFIs using the TMT and appropriate correspondence regulations.
Objective 9. Provide onsite support in the preparation of professional correspondence, coordinate briefings, and assist with conference preparations. Provide onsite support in the conduct of office administration functions, oversight of contract subordinates, and the conduct of logistical support.
Objective 10. Provide onsite support to ensure products are available electronically, sharepoint content is maintained, and records management tasks are completed in accordance with
CENTCOM standards.
Objective 11. Serve as Authorized Transfer Agent responsible for Manual Cross Domain
Transfers with a strong understanding of CAPCO classification guidelines.
Attachment A - Performance Standards Summary
Performance
Objectives
PWS Para Performance Threshold
(Minimum Acceptable)
Method of Surveillance
SS1 Provide level 4 planning expertise in
C.2, C.2.1, C.2.1.1, Provide a weekly update on the Weekly review and
Periodic Surveillance conducting research and analysis of full spectrum operations in joint, multinational, and interagency context.
Facilitate coordination with
COCOM
components, Federal agencies, coalition and regional partners in developing contingency and operational plans, including mission analyses, Command estimates, campaign design, and concept of operation.
Additionally, recommend updates and revisions as necessary to contingency operational plans.
C.2.1.2, C.2.1.3, C.2.1.4, C.2.1.5 progress of planning efforts.
Provide a weekly report of effects metrics developed and the progress of all targets.
Provide a weekly report on
CONOPs efforts. Ensure no more than one (1) late document per month, and not more than 3 days late. No more than two (2) sets of corrections/edits and all corrections must be accomplished within two (2) working days, or other such time periods as established.
SS2 Provide onsite technical support, facilitate staff coordination and coordination with other Federal agencies and coalition and regional partners in strategy, plans and policy.
C.2, C.2.1, C.2.1.1, C.2.1.2, C.2.1.3
No more than one (1) late document per month, and not more than 3 days late. No more than two (2) sets of corrections/edits and all corrections must be accomplished within two (2) working days, or other such time periods as established.
Weekly review and
Periodic Surveillance
SS3 Provide onsite advice, assistance and expertise to track, monitor and provide situational awareness of regional cyberspace operations.
C.2, C.2.1, C.2.1.2, C.2.1.3
No more than one (1) late document per month, and not more than 3 days late. No more than two (2) sets of corrections/edits and all corrections must be accomplished within two (2) working days, or other such time periods as established.
Weekly review and
SS4 Provide onsite support to assess the effectiveness of cyberspace operations supporting broader campaign plans and develop branches and sequels accordingly.
C.2.1.2, No more than one (1) late document per month, and not more than 3 days late. No more than two (2) sets of corrections/edits and all corrections must be accomplished within two (2) working days, or other such time periods as established.
Weekly review and
Periodic Surveillance
SS5 Provide onsite support to advise on risks associated with cyberspace operations and mitigating factors.
C.2, C.2.1, C.2.1.1, C.2.1.2, C.2.1.3
No more than one (1) late document per month, and not more than 3 days late. No more than two (2) sets of corrections/edits and all corrections must be accomplished within two (2) working days.
Weekly review and
Periodic Surveillance
SS6 Provide onsite support to identify emerging capabilities requirements and employment concepts.
C.2.1.1
No more than one (1) late document per month, and not more than 3 days late. No more than two (2) sets of corrections/edits and all corrections must be accomplished within two (2) working days.
Weekly review and
Periodic Surveillance
SS7 Provide onsite support on responsibilities related to assisting the Division Chief with the conduct of day to day operations of division functions.
C.2, C.2.1, C.2.1.4
No more than one (1) late document per month, and not more than 3 days late. No more than two (2) sets of corrections/edits and all corrections must be accomplished within two (2) working days.
Weekly review and
Periodic Surveillance
SS8 Provide support to contract staff by managing distribution and suspense dates for the USCENTCOM
Tasker-Management
Tool (TMT) for all official taskers or
RFIs from other HQ
CENTCOM
C.2.1.4 Distribute and manage suspense dates for taskers and RFIs to the appropriate office/person of responsibility within 4 hours of receipt.
Daily
Directorates and outside organizations.
Review and ensure proper distribution of official taskers and RFIs using the
TMT and appropriate correspondence regulations.
SS9 Provide onsite support in the preparation of professional correspondence, coordinate briefings, and assist with conference preparations.
Provide onsite support in the conduct of office administration functions, oversight of contract subordinates, and the conduct of logistical support.
C.2, C.2.1, C.2.1.4
No more than one (1) late document per month, and not more than 3 days late. No more than one
(1) late document periodicity and not more than 3 days late. No more than two (2) sets of corrections/edits and all corrections must be accomplished within two (2) working days.
Weekly review and
Periodic Surveillance
SS10 Provide onsite support to ensure products are available electronically, sharepoint content is maintained, and records management tasks are completed in accordance with
CENTCOM
standards.
C.2.1.5
Provide continuity of SharePoint support with no unrecoverable loss of data due to SharePoint failure.
All SharePoint failures / corrections must be accomplished within two (2) working days.
Weekly review and
Periodic Surveillance
SS11 Serve as
Authorized Transfer
Agent responsible for Manual Cross
C.2, C.2.1, C.2.1.5
Provide transfers of data when requested with no loss of data.
Weekly review and
Domain Transfers with a strong understanding of
CAPCO
classification guidelines.
E.5 PAST PERFORMANCE INFORMATION
The Government will provide and record Past Performance Information for acquisitions over
$150,000 utilizing the Contractor Performance Assessment Reporting System (CPARS). The
CPARS process allows contractors to view and comment on the Government's evaluation of the contractor's performance before it is finalized. Once the contractor’s past performance evaluation is finalized in CPARS it will be transmitted into the Past Performance Information
Retrieval System (PPIRS). Contractors are required to register in the CPARS, so contractors may review and comment on past performance reports submitted through the CPARS.
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