J.7_RPM_TABLE__IBM14R0012.pdf
PDF 11 KB Posted
- Attached to
- Lab testing services- Nogales AZ Federal contract opportunity
- Solicitation number
- IBM14R0012
About this file
J.7 REQUIRED PERFORMANCE METRICS (RPM)_IBM14R0012
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| SF_30_Form_Amendment_A006_IBM14R0012.pdf | ||
| Revised_section_Article_5_-_4__IBM14R0012.docx.pdf | ||
| Question_and_Answer__amendment_A006_IBM14R0012.pdf | ||
| AMENDMENT_A005_IBM14R0012.pdf | ||
| AMENDMENT_A004-_RFP_IBM14R0012.pdf | ||
| Amendment_A003-_Questions_and_Answers.pdf | ||
| Questions_and_Answers_IBM14R0012___A002.pdf | ||
| Attachment_II_-_NIWTP_Schedule_of_Lab_Reports_JAN_1_2015_-_Sept_30__2019.xlsx | XLSX spreadsheet | |
| AMENDMENT_A001_IBM14R0012.pdf | ||
| J.6_Attachment_II_-_NIWTP_Schedule_of_Lab_Reports.pdf | ||
| J._1_SOW_New_Lab_Contract_V.3.pdf | ||
| J.2_APP-Permit.pdf | ||
| J.5_Attachment_I_-_NIWTP_Testing_Schedule.pdf | ||
| J.3_Nogales_final_permit_AZ0025607-TXT.pdf | ||
| SF_1449_Solicitation__IBM14R0012.pdf | ||
| J.4_WAGE_DETERMINATION_05-2026_Rev._-16_dated_06-25-2013.pdf |
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Text version
Solicitation: IBM14R0012
Required Performance Metrics
Required Service Performance Standards
Acceptable Quality Levels
Method of Surveillance
Incentive (Negative) (Impact on contractor)
Comply with all governmental agencies having jurisdiction for permits and other requirements
SOW Article 2.3
100% Files review, periodic random inspection, complaints
The contractor shall be responsible for the payment of fines and/ or civil penalties levied against the government and/ or contractor by any regulatory agency having jurisdiction, as a result of failure to comply with the terms and conditions of any duly authorized permit, court order, administrative order, law, statute or ordinance, for reasons resulting from the contractor’s negligence or poor performance during the period of the contract.
Timely provision of sampling containers, sampling and/ or analyzing and reporting
SOW Article
3.1 & 5.1
100% Daily follow up of the contractor’s performance.
Customer complaint.
Performance and/ or re-performance within four hours of notification. The COR shall notify the service provider of failure to meet standards through QA monitoring forms. There will be a penalty of $50 per hour every hour after the required four hours of notification to the COR.
Submit Laboratory Reports by the required deadlines.
SOW Article 5.5
100% Continuous monitoring and customer complaint(s)
Re-performance within one calendar day. The COR shall notify the service provider of failure to meet standards through QA monitoring forms. There will be a penalty fee of $50 per day after the required one calendar day of notification to COR.
File details come from the government source that posted it. Updated .