IB08 PWS - MMI Laundry - FINAL.pdf

PERFORMANCE WORK STATEMENT (PWS)

SUPPORT OF

MARION MILITARY INSTITUTE ARMY ROTC

Marion Military institute (MMI)

1101 Washington Street Marion, AL 36756-3208

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide for laundry, dry cleaning, and alteration/repair services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Laundry and Dry Cleaning (L&DC), and Alteration/Repair services for the Army Combat Uniforms (ACU), Physical Fitness Uniform (APFU), Army Service/Dress Uniform (ASU) as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Marion Military Institute ROTC has approximately 100 cadets who are issued gear ranging from sleep systems to wet weather gear that need to be laundered occasionally.

Additionally, approximately 100 Army Combat Uniforms (ACU) need to be laundered and folded each semester. Also, ASUs may need minor tailoring repairs of the trousers and jackets.

1.3 Objectives:

1.3.1. Launder Army Combat Uniforms (ACU) and Army Physical Fitness Uniform (APFU) per label instructions.

1.3.2. Dry clean Army Service/Dress Uniforms (ASU) per label instructions.

1.3.3. Alterations and repair of service clothing per DA PAM 670-1.

1.3.4. Maintain accountability and tracking of all laundry, dry cleaning, alteration and repair items.

1.3.5. Contractor pick-up and delivery of L&DC and alteration and repair uniforms.

1.4 Scope: Services shall include but not limited to laundry, dry cleaning, alteration/repair, pickup and delivery of uniforms. Alterations/repair shall henceforth be known as alteration(s).

1.5. General Information

1.5.1. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

1.5.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Recognized Holidays: Contractor is not required to perform services on the following Federal holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.5.4. Hours: Marion Military Institute Army SROTC program hours of operation are 9:00 am – 3:00 pm except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

Pick-up and delivery outside of these hours require prior coordination with the SROTC Logistical team.

1.5.5. Place of Performance: The contractor shall be located within 40 miles of Marion Military Institute for unscheduled pickup and drops from the school Cadre.

1.5.5.1 Contractor Scheduled Pickup / Drop off: The contractor shall pick up from Marion Military Institute Army SROTC program located at 1101 Washington Street, Marion, AL 36756 between the hours of 9:00am and 3:00pm. Laundry and alterations will occur at the contractor’s place of business.

1.5.5.2. Unscheduled Pickup / Drop off: Marion Military Institute Army SROTC Cadre may make unscheduled drop off and pick up at the contractor’s place of business during normal business hours. Marion Military Institute Army SROTC program will provide a roster of authorized personnel to pick up and drop offs.

1.5.6. Type of Contract: The government will award a Firm-Fixed price / Level of Effort contract. The prices in the Quantities Table are the Firm-Fixed Price and the quantities performed are the Level of Effort.

The Contract Line Items (CLINS) listed in the contract are used for funding purposes only. The CLINS themselves are NOT the Firm Fixed price. The Quantity of one (1) Job and total dollar amount per CLIN is established to enable the contractor to invoice for actual work provided, as described above.

1.5.7. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer (KO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.8. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.9. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. DEFINITIONS: (Contract specific)

2.2.1. ALTERATION. Modification and REPAIR of uniforms. Shall also mean TAILOR.

2.2.2. BULK UNIFORMS. Those uniform items that are normally laundered in large quantities together. Bulk uniforms include Army Combat Uniforms (ACUs).

2.2.3. NON-BULK UNIFORMS. Those uniform items that are normally dry cleaned. Non-bulk uniforms include Class A and Army Service Uniforms (ASU).

2.2.4. CLEAN. Free from dirt, soil, marks, lint, foul odors, alteration in color, or stains.

2.2.5. COMBAT UNIFORM. Current U.S. Army combat uniform. IAW AR 670-1

2.2.6. DRY. Free from water or moisture.

2.2.7. LABEL INSTRUCTIONS. Attached garment label or manufacturer’s instructions.

2.2.8. PHYSICAL FITNESS UNIFORM. Current U.S. Army physical fitness uniform. IAW AR 670-1

2.2.9. REPAIR. Restore uniform items to serviceable condition.

2.2.10. SERVICE UNIFORM. Current U.S. Army dress uniform (male/female). IAW AR 670-1

2.2.11. TAILOR. Adjusting fit of outer garments to fit a particular person.

2.2.12. MAJOR ALTERATIONS. Clothing alterations that require extensive work. Major alterations include the following: letting out or taking in waist on ASU trousers; letting out or taking in ASU coat width or shoulders; and replacing zippers on coats.

2.2.13. MINOR ALTERATIONS. Clothing alterations that do not require extensive work. Minor alterations including the following: adjusting and hemming the ASU trousers and adjusting and hemming the ASU coat sleeve length.

2.3. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation COR Contracting Officer Representative DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer

OCIE Organizational Clothing & Individual Equipment OCI Organizational Conflict of Interest PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Supplies: The government will provide the appropriate buttons to the contractor for sewing repairs and application to uniforms.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Transportation requirements: The contractor shall pick up from Marion Military Institute ROTC Army SROTC program, located at 1101 Washington Street, Marion, AL 36756. Pick-up shall occur between the hours of 9:00am and 3:00pm. Laundry and alteration services will occur at the contractor’s normal place of business.

4.3. Security. The contractor shall store, secure, and protect all articles of clothing while in the possession of the contractor.

4.4. Taxes. The government shall be exempt from paying any sales taxes related to this contract.

4.5. Equipment. The Contractor shall have all equipment to meet the needs of this contract.

4.6. Courtesy. The contract’s employees shall be courteous to all people under this contract.

Courtesy rendered shall be equal to that rendered to other customers of the establishment and equal to that expected of any public facility.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. ROTC laundry and dry cleaning (L&DC) and alteration/repair services.

5.1.1. The contractor shall conduct a joint inventory of uniforms and OCIE with the SROTC program representative before acceptance of uniforms and OCIE.

5.1.1.1. The contractor shall provide documentation to the SROTC program representative that details the date, time, item descriptions, and item count of the joint inventory before accepting possession of uniforms and OCIE.

5.1.1.2. The contractor shall return all uniforms and OCIE, cleaned and sorted by size.

5.1.1.3. The SROTC program representative will conduct a joint inventory with the contractor upon delivery before acceptance of completed uniforms and OCIE.

5.1.2. The contractor shall correct all deficiencies in services performed by the contractor at no additional cost to the government.

5.1.3. The government will furnish additional buttons for repair services.

5.1.4. The contractor shall ensure that not greater than 5% requiring of laundry, dry cleaning or alteration services will re-work to correct defective or missed cleaning.

5.2. LAUNDRY AND DRY-CLEANING SERVICE (L&DC). The contractor shall:

5.2.1. Be responsible for pick-up and delivery of laundry and dry cleaning from/to the location listed in PWS 1.5.5.

5.2.2. Maintain accountability and tracking of all L&DC uniforms and OCIE.

5.2.3. Launder or dry clean uniforms consistent with label instructions and DA PAM 670-1.

Uniforms and OCIE shall be clean per PWS 2.2.4 and dry per PWS 2.2.6.

5.2.4. Press, iron, or de-wrinkle uniforms consistent with label instructions and DA PAM 670-1.

5.2.5. Box or bundle bulk uniforms in quantities of 25.

5.2.6. Place non-bulk uniforms on individual hangers.

5.2.7. Pickup laundry and OCIE work within 24 hours of being notified. Complete laundry within a maximum of four (4) business days from notification.

5.3. ALTERATIONS SERVICE. The contractor shall:

5.3.1. Be responsible for pick-up and delivery of uniform alterations from/to the location listed in

PWS 1.5.5.

5.3.2. Maintain accountability and tracking of all uniforms requiring alterations.

5.3.3. Tailor uniforms to the individual wearer.

5.3.4. The contractor shall repair rips, tears, holes, open seams, and other damages; shall replace buttons, and shall repair or replace broken zippers to individual items identified at time of pick up and those that occur while in the contractor’s custody using thread, materials, zippers and buttons, of the same type, texture, quality, color, and color fastness as that used in the manufacture of the article. The contractor shall repair or replace items which become unserviceable while in their care. The government will presume that items not identified as unserviceable at the time of delivery to the contractor to have become unserviceable in the contractor’s care.

5.3.5. The contractor shall hem men’s trousers, women’s slacks, and adjust sleeve lengths as required using thread and materials of the same type, texture, quality, color and color fastness as that used in the manufacture of the article.

5.3.6. Repair uniforms to serviceable condition. If uniform is not able to be repaired, contractor shall notify the SROTC program representative no later than one (1) business day after discovery of non-repairable condition.

5.3.7. Pickup alteration work within 24 hours of being notified. Complete alterations within a maximum of four (4) business days from notification.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor shall abide by all current regulations, publications, manuals, and local policies and procedures to include but not limited to:

6.1.1. AR 670-1, Wear and Appearance of Army Uniforms and Insignia

6.1.2. DA PAM 670-1, Guide to the Wear and Appearance of Army Uniforms and Insignia

6.1.3. AR 210-130, Laundry and Dry-Cleaning Operations

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Technical Exhibit A – Performance Requirements Summary

7.2. Technical Exhibit B – Estimated Workload Data: LAUNDRY TABLE

TECHNICAL EXHIBIT A

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PERFORMANCE

OBJECTIVE

PERFORMANCE STANDARD PERFORMANCE THRESHOLD

PRS#1 -PWS 5.2.

The Contractor shall complete all Laundry uniforms and OCIE equipment services as outlined.

Meet or exceed standards in PWS

5.2. and 5.1.

Not greater than 5% requiring re-work to correct defective or missed cleaning.

PRS#2 - PWS 5.3.

The Contractor shall complete all Alterations services as outlined.

Meet or exceed standards in PWS

5.3. and 5.1.

Not greater than 5% requiring re-work to correct defective or missed cleaning.

TECHNICAL EXHIBIT B

ESTIMATED WORKLOAD DATA: LAUNDRY TABLE

ITEM NAME ESTIMATED QUANTITY

1 Dry Clean ASU Coat 50 Annually 2 Dry Clean ASU Trouser 50 Annually 3 Laundry ACU Coat 150 Annually 4 Laundry ACU Trouser 150 Annually 5 Laundry Gortex Parka 100 Annually 6 Laundry Physical Fitness Pants 100 Annually 7 Laundry Physical Jackets 100 Annually 8 Laundry Sleeping Bag with

Black Compression Bag 200 Annually

9 Laundry Bivy Cover 100 Annually 10 Laundry Duffel Bag 200 Annually 11 Laundry Poncho 100 Annually 12 Laundry Poncho Liner 100 Annually 13 Laundry Wet Weather Jacket 100 Annually 14 Laundry Wet Weather Trousers 100 Annually 15 Major Alterations 50 Annually 16 Minor Alterations 50 Annually 17 Replace Buttons 10 Annually

PERFORMANCE STANDARD