IA02 TIOH CNC Machine Integration_PWS_(2025-07-02) (1)_Redacted.pdf
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- Solicitation number
- PANMCC-25-P-0000020807
About this file
This Performance Work Statement (PWS) details a non-personal services contract for Computer Numerical Control (CNC) Machine Training and Maintenance Support for The Institute of Heraldry (TIOH) at Fort Belvoir, Virginia. The primary objective is to provide comprehensive on-site training to two TIOH employees to independently and safely operate a ShopBot CNC machine for manufacturing Presidential and Vice Presidential seal and coat of arms plaques in multiple sizes (8-inch, 10-inch, 15-inch, and 25-inch), with additional model and CNC file generation capabilities.
The contractor will deliver specific training sessions for fabricating various plaques, develop associated CNC and model production files using government-provided software, create an operations instruction manual, provide VCarve Pro CNC programs for each plaque size, and offer one year of troubleshooting and maintenance support. The performance threshold requires employees to operate the CNC machine with 95% accuracy, with the contractor's ability to meet performance objectives directly tied to contract performance ratings. The contract is set for execution by 27 June 2025, with the training to take place in the basement location of the TIOH facility where the ShopBot CNC machine is located.
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Text version
AUG 22
machine. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.
1.4 Objectives:
The objective is to: (1) have fully developed software programs (e.g. CNC files) for precision execution of the CNC machine and (2) fully train two TIOH employees to independently and safely operate the CNC machine to manufacture four POTUS and VPOTUS plaque variations (8-inch, 10-inch, 15-inch and 25-inch) with the capability of creating alternate sizes as needed.
1.5 General Information:
1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)
deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.
1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.
When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.
New Year’s Day M. L. King Memorial Day Presidents Day Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day
1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.
1.5.4.1 Government Facility Office Hours: The Government facility office hours are 9:00 AM to 5:00 PM, Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 6:30 AM to 5:30 PM, Monday through Friday. The Government facility is closed during local or national emergencies, administrative closings, or similar Government directed facility closings.
1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 7: 30 AM to 5:00 PM, Monday through Friday. The Government facility is closed during local or national emergencies, administrative closings, or similar Government directed facility closings.
The Contractor shall maintain an adequate workforce at all times for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed.
When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.
1.5.5 Place of Performance: The work to be performed under this contract will be performed at the Government facilityy: The Institute of Heraldry, Fort Belvoir, Virginia 22550. The basement is where the Shopbot CNC machine is located.
Instruction will take place in the basement location and plaque room office located on the first floor.
1.5.6. Quality Control (QC): The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which the contractor assures that work complies with the requirement of the contract. The QCP shall be delivered within 30 days after contract award. Two copies shall be submitted to the KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system.
1.5.7. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.6 Security Requirements: The following information is provided on security related matters.
No security or clearance requirements are needed.
1.6.1 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.
The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.
1.6.2 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. “At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program
(AR 190-13.”)
1.6.3 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.
1.7 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer.
The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions:
assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.
1.8 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.
1.8.1 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). For services at Child, Youth, and School Services where children are present, recommend personnel wear identification when children are present.
1.9 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.10 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS.
All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.
1.11 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.
1.12 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
PART 2
DEFINITIONS & ACRONYMS
2. Definitions and Acronyms
2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.
Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government.
Note: The only individual who can legally bind the Government.
Contracting Officer's Representative (COR) –As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. An employee of the U.S. Government appointed by the contracting officer to assist in the administration of the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.
Day – means, unless otherwise specified, a calendar day.
Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.
Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.
Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract
Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property.
Government property does not include intellectual property and software.
Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.
High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.
Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.
Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.
Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.
Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.
Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.
Work Day - The number of hours per day the Contractor provides services in accordance with the contract.
Work Week - Monday through Friday, unless otherwise specified.
2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.
ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CNC Computer Numerical Control COA Coat of Arms CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation FRG Federal Republic of Germany GFP Government Furnished Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office ID Identification IGCE Independent Government Cost Estimate IT Information Technology JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer
OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PoP Period of Performance PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office SIGE Safety and Health Protection Plan TE Technical Exhibit TIOH The Institute of Heraldry USAG United States Army Garrison USAREUR United States Army Europe UOM Unit of Measure
PART 3
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
The Government will furnish the Contractor with the Shopbot CNC Machine and software in the performance of this contract; however, in accordance with FAR 45.000(b)(4) and (5), the policies and procedures of FAR Part 45 do not apply to software and items incidental to the place of performance. Therefore, there is no Government Furnished Property to track or report.
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4. Contractor Furnished Property and Services
4.1 General: The Contractor shall furnish all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents.
4.2 Materials: The Contractor shall provide a CNC operation instruction manual for use by TIOH staff that includes step-by-step instructions on how to safely setup and operate the CNC machine and cut each plaque.
4.3 Vehicles and Equipment: The Contractor shall provide his own vehicle and equipment to perform the work described in this PWS.
PART 5
SPECIFIC TASKS
5.1 Basic Services: The contractor shall provide on-site instruction—to include the generation and utilization of associated CNC and model production files, programs, and tool paths—for operating the government-owned Shopbot CNC machine , an operations manual, and one-year of troubleshooting and maintenance support to correct any unforeseen issues with the CNC machine during the period of performance of the contract.
5.2 Tasks: Tasks consist of the following:
5.2.1. Contractor shall provide in-person instruction to train TIOH personnel in the fabrication of:
(1) 1 x 8-inch POTUS Seal Plaque
(2) 1 x 8-inch POTUS COA Plaque
(3) 1 x 8-inch VPOTUS Seal Plaque
(4) 1 x 8-inch VPOTUS COA Plaque
5.2.2. Contractor shall provide in-person instruction to train TIOH personnel in the fabrication of:
(1) 1 x 10-inch POTUS Seal Plaque
(2) 1 x 10-inch POTUS COA Plaque
(3) 1 x 10-inch VPOTUS Seal Plaque
(4) 1 x 10-inch VPOTUS COA Plaque
5.2.3. Contractor shall provide in-person instruction to train TIOH personnel in the fabrication of:
(1) 1 x 15-inch POTUS Seal Plaque
(2) 1 x 15-inch VPOTUS Seal Plaque
5.2.4. Contractor shall provide in-person instruction to train TIOH personnel in the fabrication of:
(1) 1 x 25-inch POTUS Seal Plaque
(2) 1 x 25-inch VPOTUS Seal Plaque
(3) 1 x 17-inch POTUS Seal Plaque model and CNC file
(4) 1 x 19-inch POTUS Seal Plaque model and CNC file
5.2.5. As part of the training, the Contractor shall develop model and CNC files to execute production of the different sized plaques using Government provided software applications.
5.2.6. Contractor shall provide future troubleshooting and assistance with machine operation, as needed, to correct any unforeseen issues during the one-year period of performance of the contract.
5.2.7. Contractor shall provide an operation procedures instruction manual including instructions related to the creation of model, CNC files and tool paths needed to properly operate the ShopBot CNC Machine. The operations manual shall be provided upon completion of all training.
5.2.8. Contractor shall provide VCarve Pro CNC programs for each size plaque.
PART 6
APPLICABLE PUBLICATIONS
6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.
6.1.1 Department Of Defense Contract Security Classification Specification (DD Form 254)
6.1.2 Department of Defense Security Agreement (DD Form 441)
6.1.3 National Industrial Security Program Operating Manual (DoD 5220.22-M)
6.1.4 Installation Access Control (AE Reg 190-16)
6.1.5 The Army Physical Security Program (AR 190-13)
6.1.6 Contractor Identification (AE Reg 27-715)
6.1.7 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)
6.1.8 Information Assurance Workforce Improvement Program (DoD 8570-M)
6.1.9 Information Assurance Training Certification and Workforce Management Directive
(DoDD 8570.01)
6.1.10 Information Assurance (AR 25-2)
6.1.11 Electromagnetic Compatibility Directive (2004/108/EC)
6.1.12 Policies and Procedures for Property Accountability (AR 735-5)
PART 7
ATTACHMENT AND TECHNICAL EXHIBIT LISTING
7. Attachment and Technical Exhibit List
7.1 Technical Exhibit A – Performance Requirements Summary
7.2. Technical Exhibit A – Deliverables Schedule
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