IA02 PWS FINAL - Waynesville Laundry Recompete.pdf

PERFORMANCE WORK STATEMENT (PWS)

3BDE Waynesville Laundry Base Plus 4 Option Years (OY)

Base: 1AUG25 to 31JUL26 OY1: 1AUG26 to 31JUL27 OY2: 1AUG27 to 31JUL28 OY3: 1AUG28 to 31JUL29 OY4: 1AUG29 to 31JUL30

Part 1

General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide 3BDE Waynesville High School Laundry and Dry Cleaning (L&DC) and Alteration/Repair Services for Waynesville High School Junior Reserve Officer Training Corps (JROTC) program, 400 GW Lane, Waynesville, MO 65583. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, other items, and non-personal services necessary to perform L&DC and Alteration/Repair services for the Army Combat Uniforms (ACU), Physical Fitness Uniform (APFU), Army Service/Dress Uniform (ASU) as defined in this PWS except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: Waynesville JROTC has hundreds of students who wear multiple Army uniforms throughout the school year that require laundry, dry cleaning, alterations and repairs in order to keep in service.

1.3 Scope: The Contractor shall provide non-personal service(s).Services shall include but not limited to laundry, dry cleaning, alteration/repair, pickup and delivery of uniforms.

Alterations/repair shall henceforth be known as alteration(s).

1.4 Objectives:

1.4.1 Launder ACU and APFU per label instructions.

1.4.2 Dry clean ASU per label instructions.

1.4.3 Alterations and repair of service clothing in accordance with (IAW) Departmentof the Army Pamphlet (DA PAM) 670- (ttps://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=1021155

1.4.4 Maintain accountability of all laundry, dry cleaning, and alteration/repair items.

1.4.5 Pick-up and delivery of L&DC and alteration/repair.

1.4.6 Contractor shall pick-up and delivery of LD&C and alteration and repair uniforms with a seven (7) day turnaround time. The only exception is the bulk uniform turn in at the end of the school year. The contractor shall return the bulk turn with a 30 day turnaround time.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The contractor’s existing quality assurance system shall be utilized in accordance with FAR 12.208.

1.5.1.1 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 24 hoursof identifying those issues. Verbal reports shall be followed up by written reports within 3 Days.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following. The Contractor shall have to pick up from, or drop off to Waynesville

High School between the hours of 9:00am and 3:00pm. L&DC and alteration services will occur at the Contractor’s normal place of business. Prior coordination with Waynesville JROTC program is required prior to drop off and pick up

1.5.4.1 Contractor Support Hours: The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential

1.5.5 Place of Performance: The work to be performed under this contract will be performed within 125 miles from Waynesville High School 400 GW Lane, Waynesville, MO 65583.

1.5.6 Type of Contract: This will be awarded as a Firm-Fixed Price / Level of Effort contract.

The prices in the Quantities Table are the Firm-Fixed Price and the quantities performed are the Level of Effort.

The Contract Line Items (CLINS) listed in the contract are used for funding purposes only. The CLINS themselves are NOT the Firm Fixed price. The Quantity of one (1) Job and total dollar amount per CLIN is established to enable the Contractor to invoice for actual work provided, as described above.

1.6 Security Requirements: The following information is provided on security related matters. Contractor personnel performing work under this contract are not required to have a security clearance.

1.7 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, Contracting Officer Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.7.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.8 Contracting Officer’s Representative (COR): As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.9 Key Personnel:

1.10 Identification of Contractor Employees: All Contractor personnel attending meetings and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.11 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.12 Organizational Conflict of Interest (OCI): Contractor and subContractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (KO) – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

SubContractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subContractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.1.1 DEFINITIONS: Contract Specific

Alteration - Modification and REPAIR of uniforms. Shall also mean TAILOR.

Bulk Uniforms- Those uniform items that are normally laundered in large quantities together.

Bulk uniforms include Army Combat Uniforms (ACUs).

Clean - Free from dirt, soil, marks, lint, foul odors, alteration in color, or stains.

Combat Uniform - Current U.S. Army combat uniform. In IAW AR 670-1

Dry – Free from water or moisture.

Dry Clean - Cleansing of fabrics with substantially nonaqueous organic solvents

Label Instructions - Attached garmet label or manufacturer’s instructions.

Major Alterations: Clothing alterations that require extensive work and time. Major alterations include the following: letting out or taking in waist on ASU trousers; letting out or taking in ASU coat width or shoulders; and replacing zippers on coats.

Minor Alterations: Clothing alterations that do not require extensive work or time. Minor alterations including the following: adjusting and hemming the ASU trousers and adjusting and hemming the ASU coat sleeve length.

Non-Bulk Uniforms- Those uniform items that are normally dry cleaned. Non-bulk uniforms include Class A and Army Service Uniforms (ASU).

Physical Fitness Uniform - Current U.S. Army physical fitness uniform. IAW AR 670-1

Repair - Restore uniform items to serviceable condition.

Service Uniform - Current U.S. Army dress uniform (male/female). IAW AR 670-1

Tailor - Adjusting fit of outer garments to fit a particular person.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACU Army Combat UniformAPFU Army Physical Fitness Uniform AR Army Regulation ASU Army Service Uniform CLIN Contract Line Item COR Contracting Officer’s Representative DA Department of the Army DA PAM Department of the Army Pamphlet DFARS Defense Federal Acquisition Regulation SupplementDoD Department of Defense FAR Federal Acquisition Regulation GFP Government Furnished Property GP Government Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IAW In Accordance With ID Identification IT Information Technology JROTC Junior Reserve Officer Training Program KO Contracting Officer M/F Male/Female OCI Organizational Conflict of InterestOCP Operational Camouflage Pattern POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: Reserved.

3.2 Materials: The Government will provide buttons for any repairs upon request.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform L&DC and Alteration/Repair services for ACU, APFU, and ASU as defined in this PWS except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

4.2 Materials: Reserved

4.3 Vehicles and Equipment. The Contractor shall pick up from, or drop off to Waynesville High School between the hours of 9:00am and 3:00pm. L&DC and alteration services will occur at the Contractor’s normal place of business. Prior coordination with Waynesville JROTC program is required prior to pick up and drop off.

4.4 Taxes: The government will be exempted from paying any sales taxes related to this contract. Tax exemption forms will be provided to the contractor upon reques

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide services for LD&C and alteration services.

Be responsible for pick-up and delivery of laundry, dry cleaning and alterations from/to Waynesville High School; 400 GW Lane, Waynesville, MO 65583.

5.1.1 The Contractor shall conduct a joint inventory of uniforms with the JROTC program representative before acceptance of uniforms. Only items listed on the contract laundry table will be authorized services. I

5.1.2 Contractor shall provide documentation to the JROTC program representative that details the date, time, item descriptions, and item count of the joint inventory before accepting possession of uniforms. Maintain accountability and tracking of all L&DC uniforms.

5.1.3 The Contractor shall correct all deficiencies in services performed by the Contractor at no additional cost to the government.

5.1.4 At the conclusion of JROTC summer training, the government will require that approximately 150 sets of camouflage ACU/OCP uniforms be laundered. The school will turn in a large quantity of uniforms at the end of the school year to be cleaned. The contractor shall return this bulk turn in within a maximum of 30 calendar days.

5.1.5 The Contractor shall return all uniforms, cleaned and sorted by size, in periodic deliveries to Waynesville High School Army JROTC program prior to the beginning of the school year.

5.1.6 Repair uniforms to serviceable condition. If uniform is not able to be repaired, contractor shall notify the JROTC program representative no later than one (1) business day after discovery of non-repairable condition.

5.1.7 Pickup all work within 48 hours of being notified. Complete laundry within a maximum of seven (7) business days from notification.

5.2 Dry Cleaning and Laundry Service. The Contractor shall:

5.2.1 Launder, dry, and dry clean as defined in Section two of this PWS and consistent with label instructions.

5.2.2 Press, iron, or de-wrinkle uniforms consistent with label instructions and DA PAM 670-1.

5.2.3 Box or bundle bulk uniforms in quantities of 25 when applicable.

5.2.4 Place non-bulk uniforms on individual hangers.

5.3 Alterations Service. The contractor shall:

5.3.1 Tailor uniforms to the individual wearer.

5.3.2 Contractor shall provide one male and one female tailor to assist fitting/marking ASUs for first year students. The fitting will occur at Waynesville High School on a Saturday in September or October to be determined and agreed upon the contractor and Waynesville JROTC a minimum of thirty (30) calendar days in advance.

5.3.3 The contractor shall repair rips, tears, holes, open seams, and other damages; shall replace buttons, and shall repair or replace broken zippers to individual items identified at time of pick up and those that occur while in the contractor’s custody using thread, materials, zippers and buttons, of the same type, texture, quality, color, and color fastness as that used in the manufacture of the article. The contractor shall repair or replace items which become unserviceable while in his care. The government will presume that items not identified as unserviceable at the time of delivery to the contractor to have become unserviceable in the contractor’s care.

5.3.4 The contractor shall hem men’s trousers, women’s slacks, and adjust sleeve lengths as required using thread and materials of the same type, texture, quality, color and color fastness as that used in the manufacture of the article.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are applicable to this requirement and the Contractor shall adhere to the most current versions.

6.1 AR 670-1. Wear and Appearance of Army Uniforms and Insignia;

https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=1020639

6.2 DA PAM 670-1. Guide to the Wear and Appearance of Army Uniforms and Insigina;

https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=1021155

6.3 AR 210-130. Laundry and Dry Cleaning Operations;

https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=2259

6.4 TM 10-227. Fitting of Army Uniforms and Footwear;

https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=27606PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Technical Exhibit C – Estimated Workload: Laundry Table.

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

PERFORMANCE

OBJECTIVE

STANDARD PERFORMANCE

THRESHOLD

PRS#1 - PWS para 5.2 The Contractor shall complete all Laundry Service as outlined.

Meet or exceed standards in PWS 5.2.

Not greater than 5% requiring re-work to correct defective or missed cleaning.

PRS#2 - PWS para 5.3 The Contractor shall complete all Alterations Services as outlined.

Meet or exceed standards in PWS 5.23.

Not greater than 5% requiring re-work to correct defective or missed cleaning.

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Itemized invoice with listed items by line item.

No more than 1 invoice per month.

1 Electronically

WAWF: at https://PIEE.eb.mil

PWS para 5.2 Contractor shall provide documentation to the JROTC program representative that details the date, time, item descriptions, and item count of the joint inventory before accepting possession of uniforms .

Inventory at each pick up and drop off.

1 Paper / Electronic

JROTC Cadre at time of pickup.

Deliverable Frequency # of Copies Medium/Format Submit To

Meet or exceed standards in

PWS 5.1.1

TECHNICAL EXHIBIT C

ESTIMATED WORKLOAD: LAUNDRY TABLE

Laundry table included all items for males and females (m/f).

NAME ESTIMATED

QUANTITY

1 Army Service Uniform (ASU) Coats 100

2 ASU Slacks/Trousers/Skirts 100

3 Windbreakers with Liner 75

4 Neck Tie or Neck Tab 100

5 Berets 100

6 ASU Dress Shirt/Blouse 100

7 Army Combat Uniform (ACU) Blouse/Coat 100

8 ACU Trousers 100

9 ACU Caps 50

10 Undershirts 100

11 Major Alteration: Letting out / Taking up Trousers/Skirts waist 10

12 Major Alteration: Letting or taking in of ASU Coats 10

Minor alteration: Hem/Adjust ASU Trousers/Slacks/Skirts length

14 Minor alteration: Hem/Adjust ASU Coat Sleeve 30

15 Minor alteration: Replace Buttons on Shirts/Coats/ Pants 30

16 Minor Alteration: Repair/Replace Zippers 15