Sources-Sought-RFI-HUD_Debt_Collection_System-4-18-2018.pdf

HUD Debt Collection Services (HUD DEBT) RFI

RFI REQUESTING SOURCES SOUGHT AND CAPABILITY STATEMENTS

THIS IS A SOURCES SOUGHT NOTICE ONLY. This is not a request for offers, quotes or proposals. This notice does not represent a commitment by the Government to issue a solicitation or award a contract. This is a market research tool only to determine the capability of potential sources.

The Department of Housing and Urban Development (HUD) is contemplating establishing a contract under NAICS Code 541511 “Custom Computer Programming Services” and the Small

Business Standard is $27.5 million, PSC Code 7030, “Automated Data Processing Software” for a new state of the art application system, to replace the legacy Debt Collection and Asset

Management System (DCAMS), and is issuing this Request For Information (RFI) in order to solicit responses from capable sources and capability statements to ensure sufficient competition exists to meet the government’s requirements.

Teaming arrangements and joint ventures will be considered for any subsequent procurement based on the Government's market research, provided that the teaming arrangement or joint venture is in accordance with the explanation of terms as described in FAR Part 19.101.

Please review the Salient characteristics of the software (attached) and the technical requirements listed below and provide your feedback to Phyllis Brown, Contract Specialist at

Phyllis.M.Brown@hud.gov.

SO, WHAT EXACTLY IS HUD CONTEMPLATING ACQUIRING?

The U. S. Department of Housing and Urban Development (HUD), Office of the Chief

Information Officer (OCIO) in support of the Office of the Housing – Financial Operation Center

(FOC) is seeking vendors proposing a turn-key, automated COTS software to support the recovery and resolution of delinquent debts held in the Housings Financial Operations Center

(FOC) portfolio. The proposed solution will be used by HUD Headquarter and FOC in Albany, NY.

The objective of this requirement is to modernize our existing processes/software for servicing the case-level information for FHA and virtually any type of government receivable in compliance with the Debt Collection Improvement Act of 1996. The vendor is to provide a solution for replacing DCAMS with a Commercial Off the Shelf (COTS) system with a state of the art technology, web-based software solution for collecting debts and consulting services.

The COTS must utilize the standard HUD infrastructure based on the HUD Enterprise

Architecture (EA) standards in managing the configuration, interface development, testing, data migration, and integration activities.

BACKGROUND

HUD plans to conduct a competitive acquisition for the award of a new contract to replace

DCAMS by December 2018. The current DCAMS contract expires on 12/31/2018 and includes a

6-month optional transition period from 01/01/2019 – 6/30/2019 for the transition to a new vendor.

DEFINITIONS

None

GENERAL DESCRIPTION OF WORK

The current DCAMS-TI/F71 is used in the collection of defaulted Title I Notes and DCAMS-

GD/F71A is used for delinquent debts originating from multiple FHA program areas. These systems operate on-line for personnel in the FOC and HUD headquarters and operate interactively with other entities such as the Department of Treasury and credit bureaus.

The Financial Operations Center (FOC) responsibilities include financial and other loan insurance and claim processing activities for the Title I Program and processing of debt management and account servicing for Title I debts and twenty-five other Federal Housing

Administration (FHA) debt programs, including receivables resulting from both civil and criminal enforcement actions. The monies collected are applied to the appropriate FHA fund, typically MMI or GI.

The FOC collected $190 million of delinquent FHA debts in fiscal year 2016. The FOC effectively serviced and collected all assigned debts in full compliance with the Debt Collection

Improvement Act (DCIA). Over 99% of the eligible debts were referred to the Treasury Offset

Program and to Treasury’s Cross Servicing Program within the DCIA mandated 180-day timeframe. Major functions provided by DCAMS: debts can be entered manually or by batch, produces automated demand letters and collection notices, allows collectors to set up payment arrangements, produces billing statements, processes cash collections from numerous sources, automatically refers eligible delinquent debts to Treasury for administrative offset and cross servicing collection, reports delinquent debtors to HUD’s Credit Alert Verification System and

Treasury’s Do Not Pay portal, reports to consumer and commercial credit bureaus, produces

Treasury Reports on Receivables each quarter, performs IRS 1098 and 1099-C reporting, assesses applicable charges against debt balances, provides functionality to adjust debt balances, automatically writes off active debts two or more years delinquent to Currently Not Collectible, produces various reports for FHA accounting, including journal entries, trial balances, and cash reconciliation, and various management reports.

Below are the characteristics of the requirements:

• Demonstrable knowledge in diverse areas of project management, information security debt collection, government accounting principles and procedures, and business analytics.

• Previous experience in designing, development, deployment and operation of large financial information systems.

• Previous experience in researching and analyzing financial COTS and GOTS packages.

Focus should be on the debt collection systems.

• Ability to derive relevant concepts of agile, waterfall, and spiral development and delivery of products from ground up and no documented requirements.

• Designing Web Base Application utilizing Oracle suite (database, Java)

• Business Process re-engineering

• IBM mainframe applications utilizing COBOL, CICS, JCL, VSAM, DB2, etc.

SALIENT CHARACTERISTICS

The solution shall perform the Business Activities outlined in Attachment 1 (Traceability

Matrix) of this RFI. Please complete Attachment 1 and return it along with all the required requested information to be included in your Capability Statement.

TECHNICAL REQUIREMENTS

The solution shall meet all the technical requirements outlined below. Please address these technical requirements in your Capability Statement and indicate whether or not your product meets them.

1. The solution shall be deployable to either FedRamp Approved Cloud or within HUD

Microsoft Azure cloud as IaaS environment.

2. The solution shall utilize Application Programming Interface (API) based connectivity for system interfaces.

3. The solution shall contain ability and features for technical auditing and reporting.

4. The solution with custom components shall comply with HUD Enterprise Architecture

Enterprise Technical Architecture for layered presentation, business logic, and data access.

5. The solution shall comply with Business Process Model Notation 2.0 standards.

6. The solution shall allow Extract Load Transfer (ELT) data extractions from its database.

7. The solution shall meet all NIST and HUD specific security requirements applicable to

FIPS 199 moderate categorization.

8. The solution shall have server and client-side input validation.

9. The solution shall be 508 compliant.

10. The solution shall provide all documentation.

11. The solution shall have built-in feature of report design and creation in package.

CONTEMPLATED PLACE OF PERFORMANCE

The work will be performed at the vendor’s work site.

RESPONSE REQUESTED

Small Businesses are encouraged to respond.

This synopsis is a market research tool being used to determine the availability and capability of potential sources prior to determining the method of acquisition and whether the government will proceed with this acquisition. The Government will not pay for any information solicited. If a contract is ultimately pursued, responses to this synopsis will be used to aid in determining whether the acquisition is set-aside for small business or in establishing small business subcontracting goals. All qualified firms are encouraged to respond.

The capability statement shall address, at a minimum, the following for the past three years:

1. Name and address of company and or companies (if there is a teaming arrangement or joint venture);

2. Technical expertise relevant to the requirement;

3. Technical approach relevant of the requirement (1 to 2 paragraphs);

4. Management approach relevant to the requirement (1 to 2 paragraph);

5. Corporate experience relevant to the requirement (1 to 2 paragraph);

6. Indicate if you are a small business or any other socio-economic categories that apply to your firm under the designated NAICS code;

7. Whether you have had unequal access to any information relevant to the acquisition that could provide an unfair competitive advantage;

8. Relevant past performance. Your capability statement needs to include a list of three customers (Government/non-Government) within the past three (3) years highlighting similar work in nature, scope, complexity, and difficulty and a brief description of the scope of work. Your submission for relevant past performance must include for each customer:

• Contract name;

• Contracting Agency or Department, POC and contact information;

• Yearly contract value (in $$);

• Whether your firm was the prime or a subcontractor;

• Period of performance;

• Description of work and how it relates to the requirements.

Interested firms responding to this market survey must provide a capability statement demonstrating their experience, skills and capability to fulfill the Governments requirements for the above. The capability statement shall be in sufficient enough detail, but not exceed __ pages

TOTAL, so that the Government can determine the experience and capability of your firm to provide the requirements above. Please specify one primary and one alternate Point of Contact

(POC) within your firm, including telephone numbers and email addresses in case clarifications of your submission are needed.

Only electronic copies of capability statements will be accepted and should be emailed to:

Phyllis.M.Brown@hud.gov. The e-mail shall contain the following subject line: Response to

Sources Sought Notice – HUD DEBT Requirement. The Government may use the responses received to determine whether to proceed with the acquisition as a set-aside, or in the absence of a least two small business responses to this notice, may determine to proceed with a full and open competition. This decision and whether to proceed with the acquisition is at the sole discretion of the Government.

All interested contractors should submit their capability statements by _2:00 pm, EST__ on

April 24, 2018__, attention POC Phyllis M. Brown_____. Late responses will not be considered.