Attachment_1_-_Rotary_Wing_PWS_v9.doc

PERFORMANCE WORK STATEMENT (PWS)

Rotary Wing Air Support, Central Africa Region 16 July 2013

TABLE OF CONTENTS

1. Description of Services

1.1. Scope of Contract

1.2. Rotary Wing Requirements

1.3. Personnel Requirements

1.4. Support Operations

1.5. Passenger Service

1.6. Cargo Service

2. Service Delivery Summary

3. Reimbursable Services and Costs

4. General Information

4.1. Points of Contact

4.2. Security

4.3. Force Protection

4.4. Quality Control

4.5. Passports and Common Access Cards (CAC)

4.6. Communications

4.7. Aircrew Duty Day Requirements

4.8. Flying in Controlled Airspace

4.9. Fire Containment Covers

4.10. Safety Barriers

4.11. Authority to Leave Unsafe Aircraft

4.12. Required Reports

4.13. Post Award Conference

4.14. Information Assurance

1. DESCRIPTION OF SERVICES.

1.1. Scope of Contract. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, limited security and other items and non-personal services necessary to perform safe Rotary-Wing Transport throughout the Operation Observant Compass (OOC) Area Of Responsibility (AOR) to include the countries of Uganda, Republic of South Sudan (RoSS), Democratic Republic of the Congo (DRC), and Central Africa Republic (CAR). The Contractor shall provide safe transportation of personnel and cargo throughout the AOR. The Contractor shall provide, operate, maintain, and fuel two rotary-wing aircraft and operate throughout the AOR sufficient to meet the requirements identified herein. The contractor shall provide insurance and life support for all personnel. The Contractor shall provide approximately 150 flight hours between two aircraft per month. Flight missions are intended to originate and terminate in Obo, CAR on the same day.

1.1.1. Routine missions will be scheduled at least seventy-two (72) hours in advance, unless otherwise agreed to by the contractor and Contracting Officer Representative (COR). Weather and aircraft maintenance will be considered when scheduling missions. Each aircraft will be expected to fly no more than ten (10) hours of flight time per day during day-light and nighttime hours. Routine missions are expected to originate and terminate within the same day. If tasked by DoD, contractor is authorized to remain overnight (RON) at other locations such as Djema, Nzara, or Dungu due to weather, maintenance, or non-routine missions. DoD is responsible for providing support when RONing.

1.1.2. The Contractor shall plan for an accelerated flight or “surge” schedule once every 3-months for a consecutive 2-week period. The surge weeks will add approximately 60 flying hours, to be flown over the two-week surge period (not to exceed 30 combined flying hours per week). No more than 2 aircraft will be required to be in flight at the same time on any day during surge schedules. A 30-day notice will be given to the Contractor prior to a surge. The base period will include 120 surge hours, and each option period will include 60 surge hours to accommodate for the accelerated flying schedule.

1.1.3. Rotary-wing services will be used to support designated Partnered Nation Forces (PNFs) to include the Ugandan Peoples Defense Forces (UPDF), Sudanese Peoples Liberation Army (SPLA), Forces Armees Centralafricaines (FACA), Forces Armees de la Republique Democratique du Congo (FARDC) and U.S. military advisors and equipment to include weapons and basic ammo load throughout AOR.

1.1.3.1. Mission Planning. A schedule of missions for the week may be given to the Contractor if feasible. At least 4 hours prior to departure, a flight plan, to include call sign, radio frequency, flight route and time, must be filed with the designated U.S. Military advisors. The U.S. Government may suggest routes based on mission requirements, but the Contractor is solely responsible for eventual route taken. Helicopters shall be equipped with UHF, VHF, FM two-way radios (frequency range 30-400 MHz), and SATCOM antennae connection (see paragraph 4.4.11) to allow for communication with U.S. Military ground units. When planning missions, the Contractor will consider elevations and distances.

1.1.3.2. Emergency Missions. In rare situations, the Contractor may be required to fly a mission with less than 24 hours notice. If an emergency mission arises, it will be initiated by the COR and replace the scheduled mission for that day. In the event of an emergency mission, it will be imperative to file a flight plan as soon as possible and telephonically or by e-mail, contact destination Forward Operating Base (FOB) and inform of approximate arrival time and flight plan.

1.1.3.3. Landing zones can consist of any open area with an 80 foot diameter clearing free of trees, brush, and other obstacles that the pilot deems safe to land in. Most landing zones will be in proximity to an established airfield. If the AFRICOM Counter-Lord’s Resistance Army Control Element (ACCE) or COR are recommending an area not already used or identified as a landing zone, they will provide the Contractor coordinates for the location being suggested along with Google map (or other such provider) photos of the area so the Contractor can make a reasonable estimate to determine if they can support operations to that location.

1.1.3.4. The Contractor shall coordinate directly with the COR on the ground at Entebbe, Uganda regarding rotary-wing airlift and mission requirements to forward operation positions. Contractor will provide a flight plan to the ACCE and the ACCE will coordinate all necessary country clearance requests in accordance with host nation regulations. Missions may also be scheduled to unimproved locations. The Contractor will be provided with longitude and latitude and/or a 10 digit grid coordinate of all mission destinations prior to departure. Contractor will not be required to fly within 1000 meters of current and on-going reported kinetic operations or areas that have reported activity within 12 hours prior to mission execution. Kinetic operations are defined as situations where friendly forces are actively engaged under hostile fire.

1.1.3.5. Contractors will only be paid for blade hours flown in support of missions as assigned by AFRICOM or their designated representative. Blade hours are calculated from the moment rails are off the ground at the hub until the rails touch the ground at the hub at completion of a mission. Contractor flights not directed by the Government are non-billable, e.g., flight to return to the contractor’s home base.

1.1.3.6. Aircraft routes, altitudes, airspeeds, country clearances and weather/airspace restrictions are in accordance with the applicable aviation authorities for the Country Airspace being utilized: Ugandan Civil Aviation Authority, South Sudan Civil Aviation Authority, Central African Republic’s ministry of Transport and Civil Aviation, and Congo’s (Democratic Republic) Directorate of Civil Aeronautics.

1.1.3.7. CONOPS Brief and Flight Time: The Project Manager will receive a CONOP brief and final mission scheduling in Entebbe and the pilots will receive the information at Obo. The aircraft shall be used exclusively for ACCE or their designated representative unless approved by the Contracting Officer or COR.

1.1.4. Aircraft are not to land in areas where there is active fighting. Only after the Task Force Commander has declared an area “CLEAR” will the contractor resume normal operations into an area where active fighting recently occurred.

1.1.5. Pilferage and Loss (cargo and baggage). The contractor shall maintain control of Government cargo and baggage while conducting air operations. The contractor is liable to the Government for the cost of any cargo and/or baggage damaged or lost while in possession of the carrier. The terms “damaged or loss” refers to any circumstance where the US Government delivers cargo and/or baggage to the contractor for transport and the cargo and/or baggage is not ultimately returned to US Government control in the same condition it was delivered. If loss or damage of cargo and/or baggage does occur, the contractor is liable for the actual replacement value of the cargo and/or baggage, but not to exceed for baggage $630 per passenger and not to exceed for cargo $21 per pound per package. Package is defined as “goods carried in or on a container, pallet or similar article of transport used to consolidate goods, in or on an aircraft. Individual boxes in a container or on a pallet are considered one package for purposes of this definition” The contractor may not be liable if the contractor proves that the destruction, loss of, or damage to, the cargo was due to inherent defect, quality or vice of that cargo, defective packing of that cargo performed by a person other than the contractor or the contractors servants or agents, or a hostile act as defined in this PWS.

1.1.6 Insurance. The Contractor will maintain minimum coverage, as defined in 14 CFR 205.5, for bodily injury to or death of a person, and for damage to the property of others, resulting from the carrier's operation or maintenance of aircraft.

1.1.7. Weather. The Contractor shall assess the current situation (weather, Intel, NOTAMS, terrain, crew experience, and tactical situation) prior to launch to make an accurate risk assessment of each flight. The Contractor shall keep the risk assessments on file for one (1) year. Weather delays must be coordinated and approved by the COR. The Contractor should return to the point of origin (hub) or nearest safe location, until the weather improves. Missions or mission legs not completed due to poor weather will be rescheduled at the soonest opportunity to finish the mission. Aircraft are to operate in accordance with Federal Aviation Regulations (FAR) 133 and 135 and all applicable DoD and Department of the Army (DA) rules and regulations.

1.2. Rotary Wing Requirements. The following minimum criteria shall be met by all helicopters offered for service under this agreement.

1.2.1. The contractor will make available, at the Contracting Officer’s request, a copy of each helicopter’s maintenance history.

1.2.2. Condition. Every helicopter shall be certified as airworthy by trained and certified mechanics for that specific airframe. Airworthy certificates shall be made available to the Government upon request. Preventive Maintenance service schedules for helicopters shall conform to manufacturers recommended servicing intervals. The Government is entitled to perform an independent assessment of the condition of any contract helicopter at any time. The Government may also request that an independent assessment of any helicopter used in performance on this contract be conducted at contractor expense.

1.2.3. Safety. Each helicopter shall meet, at a minimum, United States aviation safety requirements as established by the Federal Aviation Administration (FAA), Federal Aviation Regulation (FAR) 133 and 135 or equivalent Civil Aviation Authority (CAA) regulation and applicable DoD and Department of the Army (DA) rules and regulations. It is the Contractor’s responsibility to ensure additional survival equipment appropriate for the environment and mission meets or exceeds FAR Part 133 and 135 or equivalent CAA regulation. Contractor shall operate under Visual Flight Rules (VFR).

1.2.4. DoD Approval and Additional Standards. The contractor awarded the contract and operating the aircraft shall be an approved DoD air carrier, as determined by HQ AMC/A3B and the Civil Airlift Review Board (CARB), and shall maintain this approval throughout the performance of this contract. The contractor shall comply with all FAA requirements or equivalent CAA requirements, and with all DoD additional standards as published on the following web site: http://www.amc.af.mil/library/businesscustomers.asp

1.2.5. The contractor will have the capability and proficiency to fly and land in the jungle environment. This will include takeoff and landing on small landing zones in triple canopy jungle and rapidly changing weather conditions. Each aircraft should have the capacity to transport 12 personnel weighing 250 pounds each to include their personnel protective gear to include their weapons with basic ammo load. The Contractor must have an exemption waiver in coordination with local governments, if necessary, to the carriage of weapons regulation ICAO Annex 18, para. 10.7.1.2. Each aircraft must be able to carry 3000 pounds of internal cargo. The internal cargo may be any combination of personnel and cargo not to exceed 3000 pounds for each aircraft.

1.2.5.1. The Contractor shall have the ability to conduct re-supply while at a hover, - i.e. pushing out a small pallet or large bag (24”x36”x42”; about 500lbs) consisting of supplies and equipment. Contractor shall have the ability to conduct sling load re-supply.

1.2.6. Aircraft Equipment. All helicopters will maintain serviceable first aid kits, fire extinguishers, and all aviation life support equipment required to be maintained on helicopter in accordance with applicable FAA, DoD, CAA (if applicable) and/or DA standards. The aforementioned items shall be inspected for serviceability in accordance with manufacturer’s inspection/serviceability instructions. Documentation of the inspection shall be provided to the COR or designated Government representative within 10 calendar days of the inspection. All aircraft will be equipped with a cargo hook. Operator shall use a commercially procured Global Positioning Satellite (GPS) flight following tracking system. Aircraft shall be equipped with an Emergency Locator Transmitter (ELT) compatible with the theater and users search and rescue capabilities and weather detection capable radar. Contractor shall ensure each aircraft has a satellite mobile phone in case of an emergency landing outside of a secure area.

1.2.6.1. The capability to fly at night with the use of Night Vision Goggles (NVGs) are required for the DOD to have 100% mission success for the Operation Observant Compass (OOC) mission. The Contractor can anticipate each of these capabilities to be utilized approximately 20% of the time on each aircraft. However, if the mission dictates, the time anticipated will increase. The Contractor must have the capability to perform these requirements on two (2) aircraft if they are flying at same time. Therefore the Contractor must possess two (2) of each piece of equipment required, plus one spare. If the equipment is not necessary for the directed mission that day or night, the equipment is not required to be on board the aircraft. Government will provide SATCOM equipment since it’s the preferred method of communication for ground forces. Contractor needs to provide aircraft equipped with capability to plug in SATCOM equipment with a SATCOM antenna.

1.2.7. Aircraft Inspection. The Government reserves the right to inspect helicopters, maintenance records, and employee records at any time.

1.2.8. Aircraft Markings. Authorized marking on all helicopters will be the contractors name on each side as well as required markings such as tail numbers. Other identifying marking, such as “UN”, “ISAF”, “NATO” or “SFOR” are not allowed and shall be removed. It is in the best interest of all parties that aircraft not be painted in a color that is close to military colors and paint schemes. Any color other than white should be reviewed and approved by the Government prior to deployment.

1.2.9. Payloads.

1.2.9.1. Variations in payload on a mission by mission basis may be required due to changes in altitude and weather. All variations must be approved and accepted by COR and user prior to mission execution.

1.2.10. Contractor shall provide loudspeaker operations with the door(s) open. If doors cannot remain open during flight while conducting loudspeaker operations then the vendor shall have loudspeakers mounted externally to each helicopter in order to conduct the mission.

1.3 Personnel Requirements.

1.3.1. All aircrew and site managers performing under this contract are required to possess a Secret security clearance in order to receive threat briefings. The threat briefings are necessary to ensure safe mission planning and mission execution for passenger operations. All personnel are required to speak English in a fluent and coherent manner.

1.3.2. The contractor shall obtain any necessary certifications to operate in the area of operations.

1.3.3. The Contractor shall be responsible for the routine rotation of Contractor personnel for employment at Obo to be executed with Contractor resources. The Contractor shall prepare a personnel contingency evacuation plan from Obo for its personnel.

1.3.4. The Contractor shall notify the Contracting Officer and COR within twenty-four (24) hours of the employment and termination of any Contractor personnel by providing an updated list of personnel which includes, at a minimum, the following information: name (last, first, middle initial), primary position title, level of investigation/security clearance and date of approval, and date of on-site employment or termination.

1.3.5. If the Government notifies the Contractor that the employment or the continued employment of any contract employee is prejudicial to the interests or endangers the security of the United States of America, that person shall be removed, barred from the worksite and replaced at contractor expense. This includes security deviations/incidents and credible derogatory information on Contractor personnel during the course of the contract period. The Contractor shall make any changes necessary in the appointments.

1.3.6. All personnel performing duties in hazardous areas OCONUS shall be included in and insured with a policy covering Defense Base Act (DBA) requirements. DBA insurance for all personnel performing work OCONUS under this contract is required.

1.4 Support Operations.

1.4.1. Maintenance. The contractor shall perform both scheduled and unscheduled maintenance. The contractor will provide all parts, labor, and expertise necessary to complete required maintenance tasks. Maintenance down-time will be coordinated between the contractor and the COR. The contractor shall provide a timetable for scheduled maintenance and an estimated completion time for unscheduled maintenance.

1.4.2. Operational Readiness. Each aircraft is allowed 6 days per month for scheduled/unscheduled maintenance (which equates to an 80% operational readiness rate). Each day the aircraft is Non Mission Capable (NMC) after the 6th day, payment will be prorated from the monthly fee. Proration will be calculated by dividing the monthly service rate by the number of days in the month and then multiplying this amount by the number of NMC days. Billable days will be calculated by subtracting the 6 given maintenance days (if applicable) from the actual number of NMC days and then subtracting this total from the number of days in the month. The aircraft shall be FMC (Fully Mission Capable) for a minimum of 20 days in order to get credit for the 6 paid maintenance days. If an aircraft becomes FMC after 12/noon, no payment for monthly service will be paid for that aircraft for that day unless the Government is able to mission the aircraft before all flying/missions are completed for the day. If any aircraft is not available for an entire month, no monthly service fee for that aircraft will be paid. Any day an aircraft is not FMC for carrier controlled reasons, no monthly service payment will be made for that day. An airframe is not to be considered available unless both the airframe is FMC and the aircrew is available as defined by the FAA or comparable regulations. It is the contractor’s responsibility to report when an aircraft becomes NMC or FMC. If the contractor’s aircraft fleet flies the maximum number of hours a month no deduction will be taken from the monthly rate for any aircraft. If there are extenuating circumstances, the NMC days can be waived on a case-by-case basis by the Contracting Officer.

1.4.3. Cargo Hook & Night Vission Goggles (NVG). All aircraft will be equipped with an operational cargo hook and Night Vission Goggles (NVG) capabilities. The contractor will maintain an 80% cargo hook readiness rate and NVG readiness rate per location per month. In the event any of these items becomes inoperable, the aircraft will be listed as Partially Mission Capable (PMC) on the daily SITREP report and detail cargo hook inoperability as the reason. Each day the cargo hook readiness rate per location is below 80%, the daily basing fee for each aircraft with an inoperable hook will be reduced by 20%. If a cargo hook becomes FMC after 12/noon, 20% of the basing fee for that aircraft for that day will be deducted unless the Government is able to utilize the cargo hook on that aircraft before all flying/missions are completed for the day.

1.4.4 Recovery. The contractor is responsible for recovering disabled, damaged, or destroyed helicopters. The US Government may, at its discretion, assist if resources and time are available. Any recoverable cargo will be returned to the Government.

1.4.5. Replacement Helicopter. If a helicopter is considered to be a catastrophic loss then a replacement helicopter is required to be repositioned and have an operational date within 30 days. The 30 day count begins as soon as the original helicopter is identified as a catastrophic loss.

1.4.6. Non-Mission Capable (NMC) Repair Plan. In the event an aircraft becomes NMC, the contractor is required to submit a repair plan (timeline) outlining the extent of the repairs and when the aircraft will become FMC. This plan should be submitted to the Contracting Office and the COR within 48 hours after the aircraft becomes NMC. Extensions to the 48 hours can be granted on a case by case basis. Deviations from the submitted plan should be closely coordinated with the Contracting Office and the COR. If the repair plan is approved, and the time for repairs is exceeded, due to contractor controllable reasons, then the contractor shall not get paid for the time that exceeds the repair plan agreement.

1.4.7. The Contractor shall procure all items necessary to support Contractor personnel at Obo, CAR. These items may include, but are not limited to accommodations, medical support, food, office supplies, training aids, computers, printers, beds, lockers, lamps, generators, bottled water, and anything else the Contractor deems necessary to accomplish the contractual requirements outlined in this PWS, such as equipment, logistical support, equipment training tasks, etc.

1.4.8. The Contractor is responsible to provide or purchase aviation fuel for helicopter operations at all locations to include Obo, Djema, Nzara, Dungu, and Entebbe.

1.5. Passenger Service.

1.5.1. The actual number of passengers will be determined by cargo, distance, altitude, and temperature at the desired location but will be no more than 12 passengers per mission.

1.5.2. The user will provide total weight and a pax count prior to boarding. The Contractor shall not permit any personnel to board the aircraft that is not accounted for. User will provide the total weight and pax count with the appropriate ground personnel at the departure airfield. For informational purposes, eligible passengers could include military forces whose country has signed an Acquisition Cross-Servicing Agreement (ACSA) with the U.S. Department of Defense (DoD), U.S. Armed Forces advisors and our partnered nations personnel, U.S. Armed Forces personnel suffering from medical emergencies in which life, limb, or eyesight may be lost, U.S. military media and/or U.S./non-U.S. civilian media in support of U.S. DoD operational needs and personnel needing evacuation due to manmade or natural disasters. Local, provincial and national Government representatives are not authorized to utilize rotary wing services provided under this contract for personal transportation.

1.5.3. The contractor is ultimately responsible to determine passenger weight and cargo weight. If calibrated scales are not available or feasible, the contractor may elect to use hand held and portable type scales. If scales are not available, interrogated weights can be used if in compliance with applicable Federal Aviation Regulations.

1.5.4. All aircraft will utilize appropriate aviation restraining devices in order to ensure the safe transport of passengers. This can include seats-out operations with the use of a restraining device (strap) across all individuals. Contractor is required to provide all aviation life support equipment required to transport all passengers.

1.5.5. The contractor will ensure that all mission aircraft are operated by two pilots rated in the type, design, and series for the aircraft being flown. Failure to meet pilot requirements will be calculated into the operational readiness computation in accordance with paragraph 1.4.2

1.6. Cargo Service.

1.6.1. The contractor will deliver cargo from origin to destination. Cargo may consist of CLASS I (Food and Water), CLASS II (General Supplies), CLASS III (Fuel), CLASS IV (Construction Materials), CLASS V (Ammunition—all caliber) CLASS VI (AAFES supplies), CLASS VII (Major End Items), CLASS VIII (Medical Supplies), CLASS IX (Repair Parts), or CLASS X (non-military goods such as humanitarian assistance items). The cargo will be configured for loading inside the cabin of the aircraft or prepared for slingload delivery. The contractor shall be prepared to accept cargo in either configuration; internal or slingload. Mail will not be moved by slingload. The contractor will ensure that the aircraft and the pilots are capable of performing sling load operations when tasked to do so by the missioning authority. The contractor will be notified by the Government prior to loading of any cargo of a hazardous, flammable, or explosive nature and any such cargo shall be properly documented and certified as per applicable military transport standards.

1.6.2. Shipping Document. When requested by Government representatives, contractors shall sign inventory documents for the loads they transport. This is to ensure that the same quantity and condition of cargo at origin, arrives intact at delivery destination.

1.6.3. The Government will provide manpower to load and unload cargo from the aircraft; however, the Contractor is responsible for advising the Government on positioning the cargo on the aircraft for weight and balance purposes. The Contractor bears the responsibility for weight and balance configuration of the aircraft.

1.6.4. If hazardous material needs movement clearances, such will be obtained by the Government.

2. SERVICE DELIVERY SUMMARY

3. Reimbursable Services and Costs

3.1. Reimbursable expenses, listed in the Schedule, shall be identified as separate items and shall be supported by paid receipts.

3.2. The Government will reimburse the Contractor, at cost, for all airport fees assessed as a result of authorized performance under this contract. Examples of airport fees include landing and parking fees, Eurocontrol fees, and overflight fees . This also includes all costs for aircraft ground handling services at destinations other than the base of operations.

3.3. Any federal transportation taxes that the Contractor is required to pay for performance of this contract shall be added to the Contractor’s invoices as a separate item, and the Government shall reimburse the Contractor, at cost, for the amount of such taxes. (Reference Public Law 97-248, Tax Equity and Fiscal Responsibility Act of 1982).

3.4. In the event the Contractor is requested by the Government to care for the passengers during a mission delay or diversion, which is not a Contractor controllable delay, the Government will reimburse the Contractor, at cost, for such expenses.

3.5. In the event the contractor’s crew is required to remain overnight at an enroute stop, the contractor will be reimbursed per diem rates consistent with PL 99-234, Federal Civilian Employees and Contractor Travel Expenses Act of 1985 and FAR 31.205-46(a)(2), during the performance period of this contract for each authorized overnight lodging. Food and lodging arrangements are the contractor’s responsibility. Claims for food/lodging expenses shall be supported by paid receipts to the maximum extent possible. In the event paid receipts cannot be furnished, other documentation must be submitted.

3.6. Economic Price Adjustment (EPA) Based on DESC Established Prices of Fuel – Airlift. TRANSFAR clause 5552.216-9002 is applicable to this requirement. Adjustments will be made as indicated within the clause and shall be taken against the CLIN titled Fuel EPA Reimbursable. For this contract, the pegged price for fuel (per gallon) is as follows:

Jet Fuel:

JP8 & JA1

$3.73

JAA

$3.71

JP5

$3.75

4. GENERAL INFORMATION

4.1. Points of Contact.

4.1.1. The contractor will provide a Project Manager (PM) and an alternate PM within his or her company, fluent in English, to interface with the Contracting Officer, COR and ACOR on issues concerning rotary wing transport. PM will be located in Entebbe, Uganda. At a minimum, the Contractor shall provide to the AFRICOM C-LRA Control Element (ACCE) and COR, a 24-hour contact number, e-mail address, business address, and hours of operation for the Project Manager

4.1.2. The government will assign a Contracting Officer Representative (COR) to oversee and inspect contractor flight operations to include quarterly familiarization flights on each aircraft and with various crews.

4.2. Security (Physical, Personnel, Information, Industrial and Antiterrorim/Force Protection)

4.2.1. General Security Information. The majority of daily work associated with this PWS is at the unclassified level, but contractor personnel may be required to access SECRET information during performance of this contract. Specific security requirements are identified in the DD Form 254, DoD Contract Security Classification Specification, for this contract.

4.2.2. Citizenship and Clearance Requirements. The contractor and subcontractor personnel performing services under this contract and requiring classified access shall be citizens of the United States of America. Dual citizens will not be authorized interim or final security clearance determinations. US Citizens who currently have (either expired or active) foreign passports will not be able to obtain or hold interim or final security clearances within DOD. These contractors who maintain or have in their possession a valid or expired foreign passport are considered dual-citizens and will not be authorized classified material or access. The contractor and subcontractor shall possess the capability to articulate well, speak and write fluently in the English Language, and comprehend the English Language. Overall, all contractor personnel shall possess the appropriate personnel security investigation for the position(s) occupied.

4.2.3. Clearance Requirements and Position Sensitivity. Contractor personnel requiring Information Assurance (IA) administrative privileges and/or who will monitor DOD Information Technology (IT) systems or software as designated by DOD 8500.1/5200.2-R may be rated at the various levels listed below. The IT/Automated Data Processing (ADP) levels necessary for this requirement are identified in this Performance Work Statement contract. The contractor shall comply with all appropriate provisions of applicable security regulations while assigned to this contract for DOD and USTRANSCOM. The following guidance will be followed when determining background investigation and clearance levels for this contract depending on requirements:

4.2.3.1. POSITION LEVEL:

Information Technology (IT)-II

Automated Data Processing (ADP)-II

Or Non-Critical Sensitive Positions (SECRET):

IT/ADP-II and Non-Critical Sensitive Positions are those positions that: have access to Secret or Confidential information; Security police/provost marshal-type duties involving the enforcement of law and security duties involving the protection and safeguarding of DOD personnel and property; category II automated data processing positions; duties involving education and orientation of DOD personnel; duties involving the design, operation, or maintenance of intrusion detection systems deployed to safeguard DOD personnel and property; responsible for the direction, planning, design, operation, or maintenance of a computer system, and whose work is technically reviewed by a higher authority of the ADP-I category to ensure the integrity of the system; and any other position so designated by the head of the Component or designee.

4.2.3.2. BACKGROUND Investigation Requirements:

(IT-II/ADP-II/Non-Critical Sensitive) Requirements for SECRET:

Positions designated by the Government at the Non-Critical Sensitive/ADP-II/IT-II rating require a National Agency Check with Local Credit (NACLC) (or acceptable periodic reinvestigation) favorably adjudicated (a favorable adjudication grants eligibility at the SECRET level as prescribed by DOD 5200.2-R). The IT-II/ADP-II requirement mandates the contractor have a minimum FCL at the SECRET (or higher) level due to investigation submissions as directed in DOD 5220.22-M, DOD 5200.01 and JPAS.

4.2.3.3. POSITION LEVEL:

Information Technology (IT)-III

Automated Data Processing (ADP)-III

Or Non-Sensitive Positions (Position of Trust Determination) (No Classified Access) IT/ADP-III and Non-Sensitive Positions are those positions that involve computer activities and/or require a Common Access Card and do not meet the criteria of a higher IT or ADP level. No clearance is granted for access to classified and only a Non-Sensitive Position is awarded and posted in JPAS.

4.2.3.4. BACKGROUND Investigation Requirements:

(IT-III/ADP-III/Non-Sensitive) Requirements for Position of Trust Determinations (No Classified Access):

Positions designated by the Government at the Non-Sensitive/ADP-III/IT-III rating require a National Agency Check with Inquiries (NACI) (or acceptable investigation/reinvestigation) favorably adjudicated (a favorable adjudication issues a Position of Trust determination as prescribed by DOD 5200.2-R and DOD DTM 08-003 (Dated Dec 08). Favorable NACI or equivalent investigation results must be posted in JPAS before a CAC or NIPRNET access will be granted. To obtain interim CAC/NIPRNET access, NACI investigations will be opened with fingerprint, name and criminal records checks returned favorably before the credentials (CAC and NIPRNET) are issued. NACI submissions will be completed on the Standard Form (SF) 85 and submitted with fingerprint cards (FP 258) to USTRANSCOM Force Protection, Security Services Center (SSC) for processing. No classified access will be granted based on the NACI investigation.

NOTE: The above requirements for IT-III/ADP-III/Non-Sensitive Positions are for access to unclassified systems only. Contractors who require access to classified systems or areas must have interim or final adjudication of background investigations at the Critical or Non-Critical Sensitive levels.

4.2.3.5. USTRANSCOM will only process NACI/Non-Sensitive Position investigations and will not complete any personnel security investigations for classified access. Personnel who do not have the proper investigation will be denied access to USTRANSCOM facilities until investigations have been favorably adjudicated.

4.2.4. Security Clearance and Special Access Requirements. Some positions on this contract require a minimum of a SECRET clearance as granted by the Personnel Security Management for Industry (PSMO-I).

4.2.5. Facilities Clearance Level (FCL). The contractor must have a valid FCL at the SECRET level. Interim FCLs are acceptable provided they are not expired. FCL procedures and security guidelines for adjudicative requirements are outlined in DOD 5220.22-M and DOD 5200.2-R. FCLs and Interim FCLs must be awarded by the Defense Security Service (DSS) prior to proposal submission.

4.2.6. Personnel and Facilities Clearance Validation. Upon contract award, the COR shall submit the names of contractor personnel to the USTRANSCOM Security Services Center (SSC) for vetting through JPAS to ensure investigative and clearance requirements have been satisfied. This shall be completed before the COR/Trusted Agent (TA) accesses the DOD Trusted Associate Sponsorship System (TASS) for creating and approving CAC applications for the contractor employees. If a contractor’s employee does not have the required investigative or security clearance level based on the Government’s determination, the contractor’s employee will be denied the ability to work in support of this contract and the employee’s information will not be loaded into TASS.

4.2.7. Common Access Card Issuance Procedures. Upon notification by USTRANSCOM that contractor personnel meet the required investigative and clearance levels, the personnel will be loaded in TASS for approval of a CAC. Once approved in TASS, the contractor employees may go to the nearest Real-Time Automated Personnel Identification System (RAPIDS)/Defense Enrollment Eligibility Reporting System (DEERS) office for CAC issuance.

4.2.8. Access to Scott Air Force Base or USTRANSCOM Facilities. Upon receipt of the CAC, if any permanently assigned contractor personnel are located at USTRANSCOM at Scott AFB (SAFB), IL, they may obtain the AF 1199 (Restricted Area Badge) if the employee meets the requirements set forth in SAFB Instruction 31-101. This stipulates that personnel who request AF 1199’s be assigned physically on SAFB at least four (4) days a week with a desk computer and phone before a AF 1199 will be issued. The Government will provide unrestricted access to facilities, consistent with security clearance and need to know, necessary for the on-site personnel to perform their work IAW the terms of the contract. Contractor employees working in USTRANSCOM buildings will wear their Restricted Area badge at all times while in Government facilities. Visits to Scott AFB by contractor personnel who do not possess the CAC will be facilitated by the COR/CO sponsoring the employee through the online base access system.

4.2.9. Visits by Non-Assigned Contractors to USTRANSCOM/SDDC Buildings. Any visit(s) by contractor personnel not permanently assigned to this contract (i.e., company presidents, company security managers, contractor personnel not permanently assigned at SAFB, etc.) require an electronic visit request be submitted using JPAS. JPAS visits can be forwarded to the Security Management Office (SMO) code: USTC-SDDC. The visit request shall annotate the contract number in the POC block of the visit request and the name/phone number of either the COR or CO in the phone number block.

4.2.10. Visits by Permanently Assigned Contractors. Permanently assigned contractor employees on SAFB will require a visit request for the current period of performance posted in JPAS to SMO: SSC-CONT. The visit request will annotate the contract number in the POC block of the visit request and the name/phone number of either the COR or CO in the phone number block. Upon in-processing permanently assigned contractors will require a copy of the DD Form 254 for this contract to show the classified access level for this contract and to assist in assigning permissions on restricted area badges.

4.2.11. Security Training. Contractor personnel physically assigned at USTRANSCOM/SDDC at SAFB shall attend/complete the following training as prescribed by DOD, USTRANSCOM and Air Force Instructions: Employee Initial Security Briefing, Annual Security Awareness Training, OPSEC, DOD Antiterrorism Level I training and any Security Stand Down Day Training scheduled by the Commander, USTRANSCOM. Contractor personnel assigned elsewhere shall attend security training established by their respective Government security offices and/or installations.

4.2.12. Additional Security Conditions. All contractors assigned to USTRANSCOM/SDDC on Scott AFB will complete the contactor in-processing checklist before performing the tasks in the PWS on this contract. Contractor personnel shall complete the out-processing checklist on the last day of the contract or upon termination or reassignment from duties under this contract. All contractor personnel assigned to this contract who possess CAC cards shall return those cards to the SSC when completing out-processing. No CAC’s or AF 1199 (Restricted Area badges) will be turned into the contractor’s company. Contractor personnel physically working at USTRANSCOM at SAFB, IL, shall complete a security debriefing statement (SF 312) upon completion of the contract.

4.2.13. Derogatory Information. If the Government notifies the contractor that the employment or the continued employment of any contractor personnel is prejudicial to the interests or endangers the security of the United States of America, that employee shall be removed and barred from the worksite. This includes security deviations/incidents and credible derogatory information on contractor personnel during the course of the contract’s period of performance as noted in JPAS. Personnel who have incident reports posted in JPAS will be denied the ability to support the task order until the issues have been resolved and the incident has been removed in JPAS. The contractor shall make any changes necessary in the appointment(s), at no additional cost to the Government.

4.2.14. Accessing NATO Information. Access to NATO information will be based on a need-to-know, appropriate access level, and completed training. No contractor employee with a need-to-know will access NATO information without first being indoctrinated on NATO and having that access recorded in JPAS. Any NATO information accessed will be only on SIPRNet. Senders of NATO information will ensure the receiving network is accredited and the receiving point is a Sub-Registry or authorized Control Point. No NATO information will be stored with US classified information. NATO information will not be disseminated to unauthorized users. NATO information will be printed only on authorized copiers and printers. All printed NATO classified information must be strictly controlled and tracked in a NATO registry. Contact the USTRANSCOM Sub-Registry for additional control measures.

4.2.15. Security Debriefing. Contractor personnel physically working at USTRANSCOM at SAFB, IL, shall complete a security debriefing statement (SF 312) upon completion of the contract.

4.2.16 Security Regulation Guidance:

Department of Defense (DOD):

2000.16 (DOD Antiterrorism (AT) Standards)

5200.01 (DOD Information Security Program)

5200.2-R (DOD Personnel Security Program)

5200.08-R (DOD Physical Security Program)

5220.22-M (National Industrial Security Program)

8500.1 (Information Assurance (IA))

2000.12 (DOD Antiterrorism (AT) Program)

8500.2 (Information Assurance (IA) Implementation)

DOD regulations found at: http://www.dtic.mil/whs/directives/corres/pub1.html Scott Air Force Base:

SAFB Instruction 31-101 (Installation Security Instruction)

4.2.17 USTRANSCOM Force Protection (Industrial Security) Points of Contact:

USTRANSCOM

Attn: TCJ3-FP (Steve Strait or Pat Collins)

508 Scott Drive

Scott AFB IL 62225

Commercial: 618-220-6531/220-6550 (respectively)

Email at Patrick.Collins@ustranscom.mil or Steven.Strait@ustranscom.mil USTCJ3-FP Approval: Steve Strait, 30 July 2013

USTCJ3- FP Tracking #: USTRANSCOM-FP-0015-13

4.4. Quality Control

4.4.1. The contractor shall develop and implement a commercial quality control plan to ensure safe and reliable air transportation in accordance with Federal Aviation Regulation 133 and 135 and 32 CFR 861 or applicable CAA equivalent. Operators are responsible for amending or supplementing their quality programs to assure management oversight in austere locations.

4.4.1.2. Assures risk management procedures are in place and effectively implemented.

4.5. Passports

4.5.1. Passports: All company personnel supporting Government overseas missions shall have a current and valid passport.

4.6. Communications.

4.6.1. When operating missions, the contractor’s operations center shall maintain secure voice communications with the JSC-A.

4.7. Aircrew Duty Day Requirements.

4.7.1. Crew duty day requirements are governed by Federal Aviation Regulation Part 133 and 135 or applicable CAA regulation.

4.8. Flying In Controlled Airspace.

4.8.1. All contract flights shall fly over established airways, domestic or international, and in controlled airspace. Exceptions may be made to this requirement where it is impractical to follow airways or fly in controlled airspace, provided airways are intersected at the first practical point and departed at the last practical navigational fix near destination, or when area controller established airways do not exist within a flight information region. Economic considerations will not justify deviation from this procedure.

4.9. Fire Containment Covers.

4.9.1. In accordance with Federal Aviation Administration Airworthiness Directive 93-07-15, fire containment covers (FCCs) shall be placed on all cargo transported in the class B cargo compartment of combination aircraft. This Airworthiness Directive also stipulates for Alternate Compliance exempt certain items from the requirement to be covered by FCCs.

4.10. Safety Barriers.

4.10.1. All passenger and cargo doors used for on-loading and off-loading of passengers, baggage, and cargo aboard contract aircraft shall be equipped with a safety barrier at chest or waist level. The safety barrier shall be in place when the cabin or cargo door is open except when actually on-loading or off-loading passengers/cargo or when loading stairs are positioned.

4.11. Authority To Leave Unsafe Aircraft.

4.11.1. According to Section 2640, Chapter 157, 10 US Code, the following determinations shall apply with regard to the authority to leave unsafe aircraft:

4.11.2 Determinations to Leave Unsafe Aircraft: AMC Air Carrier Survey Team members, ramp inspectors, the Military Surface Deployment and Distribution Command (SDDC), or such other agencies as may be designated by the Secretary of Defense (or if there is no such representative reasonably available, the senior officer on-board a contract mission) may order members of the armed forces to leave a contract mission if the representative (or officer) determines a condition exists on the aircraft which may endanger the safety of the passengers. If serious deficiencies exist, the appropriate USFOR-A representative will initiate an operational immediate message to the next higher headquarters with a copy to the USTRANSCOM, TCAQ Contracting Officer. In cases where such deficiencies exist, only the FAA/CAA representative and the contractor have the authority to ground the commercial aircraft in question.

4.12. Required Reports. All reports shall be provided to USTRANSCOM/TCAQ by the following business day unless otherwise specified.

4.12.1. Daily Log. The contractor will maintain a daily record of all scheduled and completed missions. The log shall be maintained by the contractor’s aircrew for each mission and shall detail the number of passengers moved and/or the internal and external cargo load information for each destination. This log will include entries that will code reasons missions were not performed as scheduled to include (weather, maintenance, threat, safety, etc) and who authorized the mission cancellation. The controlling Aviation Brigade in the contractor’s area of operations will provide the GO/NO GO Risk Assessment format to the contractor. This form will be filled out prior to every mission and kept on file for 30 days, then transferred to the COR or CO every 30 days or upon receipt/inspection. A Government representative will sign this log upon loading and unloading the aircraft, verifying the cargo was successfully transported. The contractor shall make these records available to the CO, COR and FAA on a regular basis as determined by the CO.

4.12.2. Notice of Accidents -- DoD Missions: When a contractor’s aircraft is involved in an accident or incident in support of a DoD mission, as defined in 49 CFR, Part 830, the contractor shall transmit the following information by the most expeditious means available, to the Aviation Brigade or Aviation Brigade Element. On the next business day, notification shall also be made to the ACO, via facsimile letter to (618) 256-6419, or by e-mail.

(1) Contractor and trip number.

(2) Aircraft type and number.

(3) Date and time of the accident.

(4) Last point of departure and point of intended landing of the aircraft.

(5) Nature of the accident and the extent of damage to the aircraft so far as is known.

(6) Total number of crewmembers and passengers on board.

(7) Number of injured and fatalities aboard the aircraft.

(8) Condition of baggage or Government-owned material, if any, on board.

4.12.3. Notice Of Accidents -- All Carrier Operations: When a contractor’s aircraft is involved in any accident, DoD or otherwise, the contractor shall transmit the information in paragraph above to HQ AMC/A3B, Scott AFB IL (618) 229-4801. Incidents are reportable to HQ AMC/A3B only when they occur on a DoD charter. Accident and incident information should be provided on the next business day by the most expeditious means available. Accidents and incidents are defined in 49 CFR, Part 830.

4.12.4. Aircraft Medical Incidents: Report all aircraft medical incidents in flight, or while passengers are under the control of the pilot in command, to the first available COR or ACOR, at the next enroute station for in flight incidents, or the station where the incident occurs.

4.12.5. DoD Casualties: In cases…