Israel MARKET RESEARCH QUESTIONNAIRE.docx

MARKET RESEARCH QUESTIONNAIRE

Air Terminal and Ground Handling Services (ATGHS) Ben Gurion International Airport (Tel Aviv) and Ovda Air Base, Israel

Company Name:_____________________________________________________________________________ Address:____________________________________________________________________________________ Phone Number:______________________________________________________________________________ Point of Contact:_____________________________________________________________________________ Email address:_______________________________________________________________________________ Cage Code:__________________________________________________________________________________

Size/Status: (Check all that apply)

____Small Business ____Veteran-Owned Small Business ____Service-Disabled Veteran-Owned Small Business ____Small Disadvantaged Business ____Woman-Owned Small Business ____Large Business ____Foreign-Owned Corporation

DESCRIPTION OF SERVICES: The contractor shall provide ATGHS on behalf of the Air Mobility Command (AMC) in support of the Department of Defense (DOD) Airlift System to include but not limited to all US Government owned or operated aircraft, US sponsored foreign Government or civil aircraft, commercial contract aircraft, and commercial tendered aircraft at Ben Gurion International Airport Tel Aviv and Ovda Air Base, Israel. The contractor shall facilitate on-time aircraft departures and maintain the ability to provide sustained ATGHS for a working Maximum on Ground (MOG) capability of one (1) aircraft. ATGHS includes, but is not limited to: Air Terminal Operations Center (ATOC); Load Planning; Aircraft Services; Passenger and Baggage Services; Ovda Air Base Site Specific Requirements; Manual Manifest Cargo/Mail and Passenger/Baggage; Records and Reports; Materials Handling Equipment and Aerospace Ground Equipment Operation, Maintenance, and Repair; Aircraft Ground Services; Transportation; and Custodial Services.

Period of Performance: Base period is 1 – 30 Sep 13 (Initial familiarization training at Ramstein AB Germany); with four one-year options and one eleven month option taking performance through 31 Aug 18.

Hours of Operation: The contractor shall perform the services required under this contract when aircraft are scheduled into their station(s) to meet all mission requirements, except during Yom Kippur.

Government-provided training: Government personnel will provide initial familiarization training (in English) for up to three (3) Contractor personnel, at the 721 APS, Ramstein Air Base, Germany for up to ten (10) working days between 1 and 30 Sep 13.

Government-furnished equipment: Please see attached draft Performance Work Statement (Appendix C-1 and C-2)

1. Do you have an Israeli Airport Authority (IAA) concession to handle aircraft at Ben Gurion IAP, Tel Aviv? If not, will you be able to obtain one prior to contract start?

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2. Could your company transition required contractor furnished equipment/ materials and provide sufficient personnel to be fully operational by 1 Oct 13 if you were awarded a contract for the above services on 1 Aug 13? If not, what would preclude this from happening and how many days would you require to transition from contract award date?

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3. Do your foreign commercial contracts require you to comply with local laws, regulations, and labor union agreements governing work hours; and labor regulations including collective bargaining agreements, workers’ compensation, working conditions, fringe benefits, and labor standards or labor contract matters? Please identify any issues you anticipate in complying with local labor laws, regulations, and/or labor agreements.

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4. Do your foreign commercial contracts contain provisions to pay employees detention benefits if they are taken prisoner, hostage, or otherwise detained due to the action of the force of any power not allied with the United States?

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5. Do your company’s commercial contracts contain provisions for extending the term of the contract (e.g., yearly options)?

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6. Do your company’s commercial contracts contain provisions for extending services at the end of the contract (e.g., option to extend services)?

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7. Does your company charge any originating and terminating storage fees? For example, a customer typically tenders an originating shipment 7 days prior to the scheduled monthly mission. Most of the time shipments then move on the scheduled mission. Sometimes the mission is delayed or cancelled or there are too many shipments and some are left behind until the next monthly mission. Dependent on the contractor’s process, terminating cargo may be held for the customer longer than 3 days; and there are times when shipments are misrouted and must be held until the paperwork can be straightened out and the shipment put back on the next mission.

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8. Are there any Ovda Airport fees you will incur for working missions at Ovda? If so, is it a flat fee or a percentage of what the contractor earns for working a mission in Ovda?

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9. Please provide any questions, comments or concerns you feel relevant concerning this proposed acquisition that would assist you in submitting a proposal.

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