Draft TLV PWS FY14 18 May 12(2) docx.pdf

18 May 2012

PERFORMANCE WORK STATEMENT

AIR MOBILITY COMMAND

AIR TERMINAL AND GROUND HANDLING SERVICES

BEN GURION INTERNATIONAL AIRPORT TEL AVIV AND OVDA AIR BASE ISRAEL

1. DESCRIPTION OF SERVICES. The Contractor shall provide Air Terminal and Ground Handling Services

(ATGHS) at Ben Gurion International Airport Tel Aviv and Ovda Air Base, Israel on behalf of the Air Mobility

Command (AMC) in support of the Department of Defense (DOD) Airlift System to include but not limited to all

US Government owned or operated aircraft, US sponsored foreign government or civil aircraft, commercial contract aircraft, and commercial tendered aircraft. The Contractor shall sustain a working Maximum on Ground (MOG) capability of one (1) aircraft.

1.1. Air Terminal Operations Center (ATOC): The Contractor shall provide a control function that manages all information and terminal resources required to receive, document, plan, and move passengers, cargo, and mail, ensuring maximum aircraft utilization. The Contractor shall:

1.1.1. Gather, process, and disseminate information in accordance with (IAW):

- Air Mobility Command Instruction (AMCI) 24-101, Vol. 9, paragraphs 1, 5.3.1. – 5.3.1.2., 5.4. – 5.4.8., 5.5.,7. –

7.14., 10. – 10.4.3.., and Sections C, D, E, Attachment 3, and Attachment 6

- HQ AMC/A4T policy, messages, memorandums, and directives

The contractor shall:

1.1.1.1. Obtain initial aircraft arrival/departure information from the Contracting Officer Representative (COR).

1.1.1.1.1. Coordinate with the Contracting Officer Representative (COR) and U.S. Defense Attaché Office

(USDAO) Tel Aviv, as required to clarify support requirements and identify aircraft parking spots.

1.1.1.2. Provide HQ 618 Air and Space Operations Center (Tanker/Airlift Control Center (TACC)), Theater Airlift

Control Center, and COR as appropriate, aircraft landing, block-in, block-out, and take-off times; as well as, information concerning a potential aircraft delay, actual delay, or abort.

1.1.1.2.1. Dispatch a Mission Load Report (MLR) as soon as the load is firm, but no later than 30 minutes after the aircraft is airborne (ATD) via email to the next 2 downline stations, and retain a copy in the AMC Form 77, Aircraft

Ground Handling Record.

1.1.1.3. Report all aircraft mishaps and incidents, as well as, unscheduled aircraft remaining overnight to 618

TACC, Theater Airlift Control Center, and COR, as appropriate.

1.1.1.3.1. In the event of an aircraft mishap or incident, notify the COR within thirty (30) minutes. Deliver a written incident/accident report to the COR within forty-eight (48) hours, which includes the following: a) date and time of occurrence, b) place of occurrence, c) a list of personnel directly involved, d) a narrative description of the incident/accident that includes a chronological order of the circumstances.

1.1.1.4. Provide relevant briefings and associated documentation to the aircrew.

1.1.1.5. Communicate with aircraft via UHF/VHF radios to relay/obtain cargo, passenger, and aircraft information for military (organic) aircraft. Obtain the following information from AMC commercial airlift contract flights:

mission number, Federal Aviation Administration (FAA) aircraft registration number (tail number), verified or estimated time of arrival (ETA), maintenance status, fuel required and any other operational information that will reduce ground time or enhance ground handling activities. Notify the COR if an AMC Commercial Airlift Contract

Carrier fails to contact ATOC via UHF/VHF radio 30 minutes prior to arrival.

1.1.1.6. Assist military and commercial aircrews as necessary with the flight planning process (note: the Commercial

Airline Representative for each transiting commercial carrier is primarily responsible for coordination with commercial aircrews).

1.1.1.6.1. Obtain and relay local weather conditions to aircrews.

1.1.1.7. Receive/monitor airlift space assignments and control the port management levels by channel; accurately portray the ports status, identify periods of under/over generation, and when necessary, request increases or reduction in airlift capability.

1.1.1.8. Coordinate airlift mission requirements with the mission validator and the deploying/redeploying unit.

1.1.1.9. Coordinate inbound and outbound clearance for explosives shipments and monitor the terminal’s explosive movement requirements and capability IAW AMCI 11-208, paragraph 3.7. and AMCI 24-101, Vol. 9, paragraphs 10.5., 10.6. – 10.6.3. and Attachment 5.

1.1.1.9.1. Coordinate Port to Port Explosive Clearance Requests with the 618 TACC, en-route and destination stations.

1.1.1.9.2. Coordinate off-site inspection of originating explosive cargo prior to coordinating outbound clearance and movement requirements. Note: The shipper will provide transportation and coordinate access to/from off-site storage locations.

1.1.1.10. Ensure the AMC Form 77, provides a complete synopsis of events, actions, tasks accomplished, etc.

related to accomplishing inbound/outbound mission performance requirements.

1.1.1.10.1. Document the following at a minimum: Inbound Information, blocks 1, 2, 4, 6, 9A thru C, 10A thru C, 11A, 12A, 12B, 13A, 13B and 14. Outbound Information, blocks 1, 2, 4, 5, 7, 9, 18C, 18D, 19A, 23B thru H, 24A, 24B, 24G, 26, 28, 30A, and 30B.

1.1.1.11. Maintain a copy of HQ AMC/A4T policy, messages, memorandums, and directives until superseded/obsolete.

1.2. Load Planning: The contractor shall select, plan, and monitor each aircraft passenger, cargo and mail load

IAW AMCI 24-101, Vol. 9. paragraphs 9.2. – 9.2.3., 9.4.,9.8., 9.9.,9.13., 9.14. – 9.16.4. The contractor shall:

1.2.1. Complete the load planning process (excluding cargo sequencing; and aircraft weight and balance computations) Not Later Than (NLT) 6 hours prior to aircraft departure for AMC organic aircraft and by contractual agreement for commercial contract carriers.

1.2.2. Ensure load planners physically inspect loads to ensure cargo is airworthy and fits within the aircraft configuration as planned (i.e. tie-down, overhang, center of balance, markings, weight, height, cleanliness, shoring requirements, contact points, etc.).

1.2.3 Prepare AF Form 4080, Load/Sequence Breakdown Worksheet, annotating the cargo/mail selected and planned for movement as well as applicable hazardous/special cargo information.

1.2.3.1. Ensure all information on load plans is accurate, complete, and a copy which reflects any discrepancies and/or changes has been returned to ATOC after aircraft upload, and retained in the AMC Form 77.

1.2.4. Obtain passenger deviations when moving hazardous material IAW AMCI 24-101, Vol. 9, Attachment 4.

1.3. Aircraft Services: The Contractor shall control and record movement of cargo and mail, provide cargo processing, special handling, and aircraft loading and unloading IAW:

- AMCI 24-101, Vol. 11, except paragraphs 1, 4, 11 - 11.2., 11.2.2.-11.2.3.3, 17, 38, 74 through 79, 81, 83, and 84

- Department of Defense (DOD) 4500.9R, Part II, Chapter 203, Section C, paragraphs 5, 6, 7, and 8

- DOD 4500.9-R, Part III, Chapter 303, Section B, paragraphs 2e(4), Section C, paragraphs C 2 d (3) (a), C 5 d (1)

(c), and Figure 303-2

- DOD 4515.13R, Chapter 7

- AFMAN 24-204(I)

1.3.1. Load and unload cargo on and off surface conveyances.

1.3.2. Inspect all hazardous materials IAW AFMAN 24-204(I) or the International Air Transportation Association

(IATA) Dangerous Goods Regulation as applicable.

1.3.2.1. Confirm movement is authorized when presented Shipper’s Declaration of Dangerous Goods (SDDG) certified under AFMAN 24-204(I), Chapter 3. Applicable mission operations order must be confirmed with responsible troop Commander or with 618 TACC.

1.3.3. Provide technical assistance for preparation of cargo when shipments are tendered with improper documentation, packaging, marking or labeling.

1.3.4. Originating cargo and mail shipments. The contractor shall:

1.3.4.1. Begin accepting cargo no more than 7 calendar days prior to the next scheduled airlift mission departure.

1.3.4.1.1. Coordinate with customers to minimize the potential for exceeding the scheduled airlift mission allowable cabin load.

1.3.4.2. Coordinate movement of originating mail and registered mail shipments with the APO. At a minimum, insure manifesting data is exchanged as well as aircraft departure information.

1.3.4.3. Load registered mail and classified cargo only under the direct surveillance of a US citizen from the US

Embassy identified on the unit consignee letter. Storage of ordinary/registered mail and signature service/classified cargo is prohibited.

1.3.4.4. Provide storage and security for all general cargo shipments until loaded on outbound missions.

1.3.5. Terminating cargo and mail shipments. The contractor shall:

1.3.5.1. Ensure all terminating cargo is properly processed through customs.

1.3.5.2. Notify customers of general cargo on hand within six (6) hours after aircraft download completion time or not later than the next duty day as applicable.

1.3.5.3. Ensure advanced notification is provided for perishable cargo, unusual shipments (i.e., extreme length, unusual shape, or excessive weight), when couriers need to accompany cargo, and hazardous cargo shipments which need to be tendered separately.

1.3.5.4. Coordinate immediate release of Mission Capable Aircraft Parts (MICAP), explosives, and signature service cargo.

1.3.5.5. Coordinate immediate release of ordinary mail and registered mail with the Air Postal Office (APO) at the

U.S. Embassy, Tel Aviv.

1.3.5.5.1. Un-load registered mail and classified cargo only under the direct surveillance of a US citizen from the

US Embassy identified on the unit consignee letter.

1.3.5.5.1.1. When an authorized unit representative is not present, the Contractor shall coordinate downloading of registered mail and classified cargo under the direct surveillance of the aircraft commander's representative to gain access to other terminating cargo. Thru-load shipments will be re-loaded under the surveillance of the aircraft commander's representative. Terminating registered mail and classified cargo will be re-loaded under the surveillance of the aircraft commander's representative and returned to origination station, if an authorized unit representative has not arrived to receipt for the cargo 30 minutes prior to the mission's scheduled departure time.

1.3.5.6. Attach contractor generated receipt documentation to the outbound truck manifest in the event an authorized unit representative is unavailable to sign the outbound truck manifest. Releasing cargo without obtaining a signed receipt is prohibited.

1.3.5.7. Provide storage and security for all terminating cargo shipments until properly released to customs or the authorized unit representative.

1.3.6. Misrouted cargo shipments. The contractor shall:

1.3.6.1. Coordinate with downline stations, shippers, customs, and other government agencies to obtain documentation required to re-enter misrouted cargo into the Defense Transportation System.

1.3.6.2. Provide storage and security for all misrouted cargo shipments until loaded on outbound airlift missions.

1.3.6.3. Notify the COR in the event misrouted cargo is received.

1.3.7. Ensure personnel who work with explosives understand all safety standards, requirements, and precautions;

are knowledgeable of all hazards involved and emergency procedures IAW 725 AMS OL-A Explosives Operating

Instruction.

1.4. Passenger and Baggage Services: The Contractor shall provide a complete range of passenger and baggage services IAW:

- AMCI 24-101, Volume 14, except Section A paragraphs 1., 2.3, 2.4., 2.5, 2.6., 2.9., and 2.12; Section B, paragraphs 3., 14, and 19.; Section C, paragraph 22.17.; Section D, paragraph 26.2. and 26.4.; Section E, paragraph

35.4, 39.1, 40.1.: Section F; Section G, paragraphs 59 and 62; Section H paragraphs 64. - 66.; Section I, paragraphs,

70.7.3.1 and 73.; Section K

- DOD 4500.54G

- DOD 4500.9-R, Part III, Chapter 303, Section B, paragraph B.2.e.(4) and Figure 303-2

- DOD 4515.13-R, Chapters 2, 6, and 10

1.4.1. Contact the appropriate consulates, embassies, government agencies, etc., to assist passengers who have visa or passport problems.

1.4.2. Coordinate arriving passenger and baggage handling requirements with the COR and USDAO.

1.4.2.1. Provide arrival passenger and baggage handling (aircraft download and upload into designated conveyance(s)) requirements as coordinated with the Regional Security Office (RSO) for passengers identified as being met and transported plane-side by Government personnel.

1.4.2.2. Provide transportation and escort arriving passengers to the main airport passenger Terminal 3 Arrivals Hall.

1.4.2.2.1. Provide arriving passenger’s their checked baggage at the entrance to Terminal 3 Arrivals Hall.

1.4.3. Coordinate departing passenger and baggage handling requirements with the COR and USDAO.

1.4.3.1. Provide departure passenger and baggage handling (download from designated conveyance(s) and aircraft upload) requirements as coordinated with the Regional Security Office (RSO) for passengers identified as being transported plane-side by Government personnel.

1.4.3.2. Coordinate and provide processing/handling of passengers and their baggage through airport security and immigrations, either at the Masada Lounge, Terminal 1, or the Terminal 3 Departure Hall.

1.4.3.3. Provide transportation and escort departing passengers to the aircraft.

1.5. Arranged Services: The Contractor shall coordinate “arranged services”, which includes the following:

1.5.1. Catering (inflight meals delivery), aircraft latrine servicing and trash disposal (after initial servicing upon arrival, reference paragraph 1.10.7.), aircraft water servicing, and aircraft interior cleaning.

1.5.2. Required Aircraft Ground Equipment (AGE), to include but not limited to power carts, nitrogen carts, and air-conditioning units.

1.5.3. Aircraft fueling, alert the fuel distributor of aircraft arrival/departure times and advise aircrew members of fuel equipment availability.

1.5.3.1. Arrange fuel servicing only with DoD-approved fuel contractors. Arrangements for fuel with other than the

DoD-approved fuel contractor are acceptable only when the approved fuel contractor is in "Quality Hold" status.

The contractor shall not be involved in the fuels invoicing process. For a complete list of approved fuel contractors and quality hold status listing, refer to web site: http://www.desc.dla.mil/DCM/DCMPage.asp?LinkID=IntoPlane, then click “Into-Plane Contract Information System “ (IPCIS).

1.5.4. The aircraft commander is required to pay for arranged services using the U.S. Government Aviation Into-plane Reimbursement Card (AIR Card).

1.5.5. Transportation for military aircrew personnel, mission recovery team members, and mission support team members, up to 20 members and associated baggage, from/to aircraft at Ovda Air Base and U.S. Embassy approved hotels in Eilat.

1.5.5.1. The aircraft commander/team chief is required to pay for transportation services using the Government

Travel Card (GTC).

1.6. Ovda Air Base, Site Specific Requirements. The Contractor shall:

1.6.1. Coordinate airfield access with the Israeli Ministry of Defense based on mission requirements for required resources to include but not limited to: Materials Handling Equipment, cargo tie-down assets, transport trucks, and vehicles. In addition, coordinate personnel access for the COR and other US Government visitors.

1.6.2. Coordinate inbound and outbound clearance for explosives shipments and monitor the terminal’s explosive movement requirements and capability IAW AMCI 11-208, paragraph 3.7. and AMCI 24-101, Vol. 9, paragraphs

10.5., 10.6. – 10.6.3. and Attachment 5.

1.6.2.1. Coordinate Port to Port Explosive Clearance Requests with the 618 TACC, en-route and destination stations.

1.6.3. Coordinate and ensure the movement of required resources and cargo from Ben Gurion International Airport to Ovda and time definite delivery/receipt of explosives/hazardous materials/mail to meet mission requirements.

1.6.4. Store and maintain one (1) Government-furnished 25 K loader on-site.

1.6.5. Reimbursable Mission Support at Ovda. The Contractor will be reimbursed for the movement of required resources and cargo (reference PWS paragraph 1.6.3): travel, per diem and rental car expenses consistent with PL

99-234, Federal Civilian Employee and Contractor Travel Expense Act of 1985 and FAR 31.205-46(a)(2). The

Contractor will also be reimbursed wages paid to employees incurred during travel time and as a result of aircraft delays at Ovda Air Base. Travel time is defined only as travel to/from Ben Gurion Airport and Ovda Air Base.

1.7. Manual Manifest Cargo/Mail and Passenger/Baggage. The contractor shall create, transmit, and reconcile manifest registers, cargo/mail and passenger manifests IAW AMCI 24-101, Vol. 6, paragraphs 3.2, 3.4, 5, through

5.3, 6, and 7 through 7.6.9. The contractor shall:

1.7.1. Utilize DD Form 1385 for manifesting Cargo/Mail and DD Form 2131 for manifesting Passengers.

1.7.2. Scan and email originating cargo/mail and passenger manifest to the AMC Transportation Data Processing

Center (amc.a4tid@scott.af.mil) within one business day after aircraft departure.

http://www.desc.dla.mil/DCM/DCMPage.asp?LinkID=IntoPlane mailto:amc.a4tid@scott.af.mil

1.7.3. Email the AMC Transportation Data Processing Center notification cargo has been receipted and terminated, within one business day of processing. At a minimum the email notification shall include the mission number, manifest number and individual Transportation Control Numbers (TCNs) of any over/short shipment cargo.

1.8. Records and Reports.

1.8.1. The contractor shall create, maintain, reconcile, dispose, and stage or archive Government-required records

IAW:

- AF Records Information Management System (AFRIMS), Records Disposition Schedule Table 24-01, 24-02, 24-03

- AMCI 24-101, Vol. 6, paragraphs 10. through 10.4.2.

1.8.1.1. Perform post flight procedures within twenty-four (24) hours of aircraft departure.

1.8.1.2. Complete and file all flight transactions and related documentation within forty-eight (48) hours of aircraft departure.

1.8.1.3. Provide the original record or a reproducible copy of any such record within three (3) working days of receipt of the request.

1.8.1.4. Research disputed billing requests and forward one (1) copy of the movement documents to the requester within forty-eight (48) hours of receipt of the request.

1.8.1.5. Research documentation retained by the contractor and prepare reports within forty-eight (48) hours of request. Maintain a copy of all research requests for a period of ninety (90) calendar days.

1.8.2 Prepare and submit the following reports within the time frames stated below or IAW the specified publication.

1.8.2.1. Monthly Station Traffic Handling Report, RCS: HQ AMC-A4T (M&Q) 7107 IAW AMCI 24-101, Vol. 6, paragraph 17.

1.8.2.1.1. The contractor shall accomplish individual reports for Tel Aviv and Ovda.

1.8.2.1.1.1. The contractor shall only report data pertaining to missions under this contract in Sections I. – IV and provide a break-down in Section XII of the number of aircraft worked, by Reimbursable Aircraft Classification, as defined in Appendix A.

1.8.2.2. Daily Offshore Station On-Hand Report RCS: AMC-A4T (AR) 7115 as needed via email to the Capability

Forecasting Office 721 Aerial Port Squadron (APS) Ramstein AB, Germany, IAW AMCI 24-101, Vol.6, paragraph 22.

1.8.2.3. Short , Lost, Cannot Locate, and Pilfered Shipment Repo IAW AMCI 24-101, Vol. 6, paragraph 16.

1.8.2.4. Over Shipment Report IAW AMCI 24-101, Vol. 6, paragraph 15.

1.8.2.5. AMC Key Asset and Equipment Report, RCS: HQ AMC-A43 (M) 8001 IAW AMCI 24-101, Vol. 6, paragraph 23 and Global Asset Reporting Tool (GART) requirements. The contractor shall submit required data to the COR via email.

1.8.2.6. Mishandled Baggage Summary, AMC Form 134a IAW AMCI 24-101, Vol. 14, paragraphs 74.1 through

74.5.

1.8.2.7. 25K Loader mishap reporting shall be submitted to COR within 5 calendar days. The COR will provide a report template.

1.8.2.8. Aerospace Ground Equipment (AGE) Report. By the 10th calendar day of each month, email or fax to 725

AMS AGE and provide a copy to the COR via email. Report AGE status by National Stock Number (NSN), serial number and local field assigned number, date of inspection, type of inspection, and date due inspection.

1.8.3. Audit and correct all errors and discrepancies within twenty-four (24) hours of discovery or notification.

1.9. Government-Furnished Materials Handling Equipment (MHE) and Aerospace Ground Equipment

(AGE); Operation, Maintenance, and Repair. The Contractor shall receive, process, and prepare for shipment as well as operate, maintain, and repair all MHE and AGE listed in the PWS in accordance with existing technical orders (TO), instructions, and individual operational orders to ensure maximum availability and utilization. The

Contractor shall be responsible for identification, ordering, receipt, tracking, and installation of all parts required to maintain MHE and AGE. Any difficulty in acquiring required parts and instructions/manuals/regulations shall be brought to the immediate attention of the COR. The Contractor shall:

1.9.1. Maintain the appearance of vehicles and equipment. Cleaning and washing of vehicles and 463L MHE shall include their undercarriages.

1.9.2. Perform operator inspections on all Government-Furnished MHE and vehicles using current inspection forms.

1.9.2.1. At a minimum, inspect the 25K A/C Loader at Ovda prior to operating the loader.

1.9.3. Document vehicle maintenance actions, awaiting parts status, parts costs, operating hours, and fuel consumption. Forward data monthly by the 5th calendar day, to 436 LRS/LGRVMA for inclusion into the Vehicle

Interactive Management System. Monitor and report monthly by the 5th calendar day, vehicle in-commission rates to the COR.

1.9.3.1. Report Vehicle Time Compliance Technical Order (TCTO), Materiel Deficiency Reports (MDRs), Service

Bulletins, and one-time inspections (compliance/non-compliance) to 436 LRS/LGRVMA.

1.9.4. Accomplish maintenance, repair, and reconstitution actions for non-powered AGE systems IAW

T.O./Manufacturer’s Technical Manual as well as TCTOs, MDRs, Service Bulletins, and One-Time Inspections.

1.9.4.1. Document maintenance actions using an AFTO Form 244, Industrial and Support Equipment Record. The

AFTO Form 244 shall be maintained on each piece of AGE.

1.9.4.1.1. Report AGE TCTO, MDRs, Service Bulletins, and one-time inspections (compliance/non-compliance) to

725 AMS AGE.

1.9.4.1.2. Report AGE that becomes inoperable and beyond Contractor repair capabilities to the COR and 725 AMS

AGE.

1.9.4.2. To the maximum extent possible, utilize commercial resources for obtaining critical work stoppage repair parts/supplies that meet T.O. and Manufacturers data as applicable.

1.9.5. Accomplish scheduled and routine MHE and AGE maintenance to include but not limited to, oil and fluid replacement or exchanges; filters, battery, and light bulb replacement. This shall be included under the basic monthly service CLIN.

1.9.5.1. Accomplish reimbursable MHE and AGE repairs. The Contractor shall coordinate with COR to determine whether replacement parts should be procured locally or provided by the Government. Equipment will be turned in for repair within one (1) workday of becoming inoperative. Repairs that are estimated to exceed $250.00 or 50% of the replacement value shall be reported to COR, and the Contractor shall comply with repair or disposition instructions. All estimates and reimbursements for repairs performed require proof of service required or rendered to include invoices and receipts.

1.9.6. Inspect and service heavy duty highline docks once a month as required. This shall be included under the basic monthly service CLIN.

1.9.6.1. Accomplish reimbursable heavy duty highline docks repairs. The Contractor shall coordinate with COR to determine whether replacement parts should be procured locally or provided by the Government. Repairs that are estimated to exceed $250.00 or 50% of the replacement value shall be reported to COR, and the Contractor shall comply with repair or disposition instructions. All estimates and reimbursements for repairs performed require proof of service required or rendered to include invoices and receipts.

1.9.7. Accomplish reimbursable scale calibration as required and coordinated with the COR.

1.9.8. Be responsible for the environmental compliance with recycling and resource recovery programs, pollution prevention, environmental compliance, clean-up and disposal of hazardous materials, and programs aimed at management and control of hazardous materials as well as the proper storage of any hazardous material used by the

Contractor.

1.10. Aircraft Ground Services. The Contractor shall provide required aircraft ground services when aircraft requiring servicing have been granted clearance into the country and requirements for servicing have been validated by the aircraft clearance request, 618 TACC, or COR. The Contractor shall:

1.10.1. Perform foreign object debris (FOD) clean-up at the assigned aircraft parking apron prior to aircraft arrival.

1.10.2. Provide aircraft marshaling to include follow-me services, parking (block-in/block-out), chocking of aircraft, wingtip/tail clearance guards, and fireguards for ground engine runs.

1.10.3. Position/deposition, connect/disconnect, to/from the aircraft and operate, as required, AGE, aircrew stairs, safety pins, and chocks.

1.10.4. Provide full-range of aircraft push-back and towing services as required.

1.10.5. Provide concurrent services, which meet commercial/airport authority standards and requirements, during coordinated fueling operations.

1.10.6. Coordinate military aircrew personnel access to the Ben Gurion International Airport flightline; processing through customs, immigration and passport control offices; and, twenty-four hour access to the flightline and aircraft for military aircrew security personnel.

1.10.7. Remove and dispose of trash in compliance with host nation requirements, provide lavatory servicing, and advise the aircraft commander that these services are provided once upon arrival or prior to departure. Any of these services requested by the aircraft commander and provided beyond this initial requirement shall be charged to the

U.S. Government Aviation Into-plane Reimbursement Card (AIR Card), as an arranged service.

1.11. Transportation.

1.11.1. Provide transportation to aircrew members, mission recovery team members, and mission support team members to/from aircraft to any Ben Gurion International Airport or Ovda Air Base agency deemed necessary for mission accomplishment.

1.11.2. Provide transportation for military aircrew personnel, up to 20 members and associated baggage, from/to aircraft at Ben Gurion International Airport and U.S. Embassy approved hotels within 50 kilometers of the airport.

1.11.3. Obtain all commercial required approvals, licenses, and insurance to transport personnel within the confines of Ben Gurion International Airport, Ovda Air Base, and Israel as well as ensure immediate communication capabilities with the COR, U.S. Embassy, and contractor transportation dispatcher.

1.11.4. Coordinate personnel transportation requirements with the COR.

1.12. Custodial Services. The Contractor shall ensure all Government-Furnished Equipment is clean and protected from the elements.

2. SERVICE DELIVERY SUMMERY (SDS). The SDS represents the most important contract objectives that, when met, will ensure contract performance is satisfactory. While the Contractor is fully expected to comply with all requirements in the PWS, the Government’s assessment of Contractor performance will focus mainly on the objectives listed in the SDS.

2.1. A critical nonconformance cannot be corrected and adversely affects the safety and/or security of personnel and/or resources; cannot be corrected without mission impact; or adversely affects another government agency’s ability to accomplish their mission.

2.2. A minor nonconformance cannot be corrected but is not likely to materially reduce the usability of the services for their intended purpose.

Performance Objective PWS

Paragraph

Performance Threshold

Facilitate on-time aircraft departure 1. No more than 1 delayed missions caused by the contractor each month.

Gather, process, and disseminate information 1.1. thru 1.1.1.10.1. No critical nonconformance and less than 2 minor nonconformance noted each month.

Pre-plan, select, and monitor each aircraft passenger, cargo and mail load

1.2. thru 1.2.4. No critical nonconformance and less than 2 minor nonconformance noted each month.

Provide a complete range of aircraft services

1.3. thru 1.3.7. No critical nonconformance and less than 3 minor nonconformance noted each month.

Provide a complete range of passenger and baggage services

1.4. thru 1.4.3.3. No critical nonconformance and less than 2 minor nonconformance noted each month.

Perform Ovda Air Base site specific requirements

1.6. thru 1.6.5. No critical nonconformance and less than 2 minor nonconformance noted each month.

Create, transmit, and reconcile manifest registers, cargo/mail and passenger manifests

1.7. thru 1.7.3. No critical nonconformance and less than 3 minor nonconformance noted each month.

Manage records and reports 1.8. thru 1.8.3. No critical nonconformance and less than 6 minor nonconformance noted each month.

Provide MHE and AGE operation, maintenance, and repair

1.9. thru 1.9.8. No critical nonconformance and less than 2 minor nonconformance noted each month.

Provide a complete range of aircraft ground services

1.10. thru 1.10.7. No critical nonconformance and less than 2 minor nonconformance noted each month.

3. GOVERNMENT-FURNISHED MATERIALS, EQUIPMENT, AND TRAINING

3.1. Government-Furnished Materials: Government-Furnished Materials (GFM), Appendix C-1, will be provided to the Contractor for the duration of the performance period of this contract. The Contractor and COR shall jointly inventory the initial stock of GFM provided not later than five (5) working days before the start of the contract. Any missing items shall be annotated on the inventory and the Contracting Officer (CO) notified in writing. The Contractor shall sign a receipt for all materials provided by the Government. The Contractor shall request additional materials by providing a written request to the COR at least sixty (60) calendar days before the required delivery date of the materials, if additional materials are authorized by the contract. At the conclusion of the contract, the Contractor shall return all residual inventories to the Government.

3.2. Government-Furnished Equipment: Government-Furnished Equipment (GFE), Appendix C-2, will be provided to the Contractor for the duration of the performance period of this contract. The Contractor and COR shall jointly inventory GFE not later than five (5) calendar days prior to start of the contract, and annually thereafter not later than ten (10) calendar days before completion of the contract period, including any option periods. The

Contractor and the COR shall jointly determine the working order and condition of all equipment and document their findings on the inventory. The CO shall be notified in writing when equipment is missing or not in working order. The Contractor shall sign a receipt for all equipment provided by the Government. In the event of disagreement between the Contractor and the COR on the working order and condition of equipment, the disagreement shall be elevated to the CO.

3.2.1. The Contractor shall submit requests for additional or replacement GFE to the COR. Such requests shall specify the reason for the replacement request. The Contractor shall turn in Government-Furnished Equipment approved for replacement or repair.

3.3. Government-Provided Training. The Government will provide initial familiarization training (in English) for up to three (3) Contractor personnel, at the 721 APS, Ramstein AB, Germany for up to ten (10) working days between 1 and 30 September 2013. In addition, training will be provided to Contractor personnel at the Contractor’s facilities at Ben Gurion International Airport, Tel Aviv Israel for up to ten (10) working days, as coordinated with the COR dependent on the first scheduled mission into Tel Aviv after 1 October 2013. Beginning 1 October 2013, the Contractor is fully responsible for providing adequate personnel, supervision, and any items and services necessary to perform ATGHS as defined in this PWS. Transition training requirements shall be coordinated with the COR. Training includes, but is not limited to, such things as cargo and passenger processing, handling, and documentation, aircraft cargo and passenger loading, and completion of required reports.

3.3.1. Within seven (7) calendar days after the Post Award conference, the Contractor shall designate in writing to the CO and COR Contractor personnel performing as hazardous materials inspectors, and/or load planners; and, shall provide the CO and COR a current certificate of completion of the Transportation of Hazardous Materials

Preparer’s Course or the Air Transportation of Hazardous Materials Inspector Course. For those Contractor personnel designated but not qualified or current, the Government will make available, throughout the term of the contract, required Hazardous Materials Inspector Course training to enable proper initial certification and biannual recertification of Contractor personnel identified as hazardous materials inspectors and/or load planners. The course duration is five (5) academic days held at Ft Lee VA, and may be held at other locations world-wide.

3.3.2. The Contractor shall designate in writing to the CO and COR 25K loader drivers who will be provided

Government training during the initial familiarization training period. Training thereafter shall be conducted by the

Contractor's K loader instructors.

3.3.3. The Contractor shall designate in writing to the CO personnel requiring records management training.

3.3.4. All training requirements shall be coordinated with the COR.

3.3.5. The Government will not charge an attendance fee for the Air Transportation of Hazardous Materials

Inspector Course.

4. GENERAL INFORMATION: The Contractor shall provide all technical support, personnel, supervision, equipment, tools, materials and other items and services, (except as specified within the contract as Government-

Furnished Materials, Equipment, and Training), as required, to perform ATGHS as defined in this PWS.

4.1. Contractor Personnel. The Contractor shall provide a Station Manager and Alternate Station Manager(s) who shall be responsible for the performance of the work. The name of these persons shall be designated in writing to the CO ten (10) work days prior to the contract performance start date.

4.1.1. The Station Manager/Alternate Station Manager(s) shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract.

4.1.1.1. The Station Manager/Alternate Station Manager(s) shall either be present on the work site or able to respond to the work site within one (1) hour of notification by the Government; and, shall read, write, speak, and understand English to communicate effectively.

4.1.2. The Contractor shall meet with the CO, COR, and other Government personnel as required by the CO.

4.1.3. The Contractor shall ensure all personnel meet qualifications associated with assigned positions or functions.

4.1.3.1. The Contractor shall ensure aircraft load team supervisors and passenger agents read, write, speak, and understand English in order to communicate effectively.

4.1.4. Contractor personnel shall be easily recognizable as Contractor personnel. Contractor personnel shall wear commercial airline equivalent clothing (appropriate for the specific functions performed) bearing the name of the company.

4.2 Hours of Operation. The Contractor shall perform the services required under this contract when aircraft are scheduled into their station(s) to meet all mission requirements, except during Yom Kippur. The Contractor shall provide the COR, CO, and 618 TACC with the means and information needed to contact the Station

Manager/Alternate Station Manager(s) around the clock.

4.3. Training. The Contractor shall be responsible for all Contractor personnel training, certification, licensing, and proficiency, unless otherwise specified in the contract; and, pay all costs incurred for training required by this

PWS for the duration of the contract. The Contractor shall:

4.3.1. Develop a 25K loader drivers program.

4.3.2. The Contractor shall provide a current list designating in writing qualified personnel fulfilling the requirements of this PWS as Hazardous Materials Inspectors, and 25K loader Instructors/Drivers/Mechanics.

4.4. Safety. The Contractor shall comply with the latest applicable host nation policies, regulations, and requirements, regarding occupational safety and health. The Contractor shall:

4.4.1. Ensure work performed does not expose personnel or property to hazards, risk of injury, or damage. Anyone may cease operations immediately if an unsafe act is observed or a dangerous situation is believed to exist.

4.4.2. In the event of an incident/accident involving personnel and/or property, notify the COR telephonically within thirty (30) minutes and provide them a synopsis of the incident.

4.4.2.1. Deliver a written incident/accident report to the COR within twenty-four (24) hours, which includes the following: a) date and time of occurrence, b) place of occurrence, c) a list of personnel directly involved, d) a narrative description of the incident/accident that includes a chronological order of the circumstances, and e) recommended steps to prevent future incidents of the same nature.

4.4.3. Be responsible for the environmental compliance with recycling and resource recovery programs, pollution prevention, environmental compliance, clean-up and disposal of hazardous materials, and programs aimed at management and control of hazardous materials as well as the proper storage of any hazardous material used by the

4.5. Security. The Contractor shall comply with the latest applicable U.S. Embassy instructions, plans, and requirements, regarding Operational, Physical, and Communications Security as well as Anti-terrorism/Force

Protection Programs, which will be provided by the COR.

4.5.1. The Contractor shall acquire all necessary Ben Gurion International Airport and Ovda AB passes for

Contractor personnel. Contractor personnel shall display his/her identification card(s) at all times, IAW all local security procedures.

4.6. Quality Programs.

4.6.1. The Contractor shall utilize their commercial quality control program and procedures to identify, prevent, and ensure non-recurrence of defective services.

4.7. Publications and Forms. Publications and forms which apply to the PWS are listed in Appendix B. The

Government, at the start of the contract, will provide forms as identified in Appendix B and hard copies of all publications, which are not available via internet web locations. The COR will provide these web sites and will forward supplements or amendments to listed publications and forms that are not available on these web sites. The contractor shall maintain a publications library (print, electronic, or combination thereof) ensuring applicable supplements, policy messages, memorandums and directives are up to date. The contractor shall be guided by these publications and use these forms to the extent necessary to accomplish requirements in this PWS.

4.7.1. Supplements, amendments, policy messages, memorandums, and directives associated with listed publications may be issued from any organizational level (DoD, AF, AMC, TSA, 521 AMOW, and 725 AMS OL-

A) during the life of the contract. The contractor shall immediately implement those changes that result in a decrease or no change in the contract price and notify the CO in writing of such change. The contractor shall provide a proposal for a reduction in contract price to the CO should a decrease in contract price result. The contractor shall submit to the CO a price proposal within thirty (30) calendar days following receipt of the change by the contractor, before implementing any change which may result in an increase in contract price. The CO and the contractor shall negotiate the change into the contract. Failure of the contractor to submit a price proposal within thirty (30) calendar days following receipt of the change entitles the Government to performance according to such change at no increase in contract price (unless the time requirement is waived by the CO).

(NOTE: The CORs will perform Technical Order Distribution Administration, obtaining required Technical Orders and periodic amendments; and will provide these to the contractor.)

4.8. Phase-In/Out. During the phase-in/out period, the incumbent Contractor shall be fully responsible for PWS performance requirements and cooperate to the extent required to permit an orderly change over to the successor

4.8.1. The Government reserves the right to conduct site visits in all contractor-operated facilities.

4.9. Points of Contact. The Government will provide an up-to-date listing of applicable phone numbers, addresses, etc. as referenced throughout the PWS.

APPENDIX A

DEFINITIONS

Aerospace Ground Equipment (AGE). AGE has two categories, powered and non-powered. Powered AGE is defined as portable engine or motor driven equipment used in servicing, handling, and maintaining weapon systems support or aircraft and equipment. These items include, but are not limited to, portable engine and motor driven equipment in the following categories: generator sets, air compressors, blowers, portable hydraulic test stands, air conditioners, ground heaters, light carts, air cycling machines, gas turbine compressors, self propelled bomb lifts, etc. Non-powered AGE is defined as portable servicing, handling, and maintenance equipment which is not a motor or engine driven (with the exception of small electric positioning motors). Non-powered AGE includes, but is not limited to, maintenance stands, platforms, aircraft jacks and tow bars, liquid or gaseous oxygen and nitrogen carts, hydraulic servicing parts.

AMC Cargo and Mail Selection Procedures. Select cargo and mail based upon destination, movement priority, and system entry time (SET). EXCEPTION: AMC MICAP, VVIP, green sheet, registered mail and 999 shall be selected ahead of other cargo or mail regardless of SET. Green sheet cargo which is requested by a particular service (see

AMCI 24-101, Vol. 9, paragraph 9.2) will be moved ahead of that service’s cargo only without regard to SET.

Air Terminal Operations Center (ATOC). The air terminal work center which exercises operational control over other terminal work centers. ATOC coordinates activities for loading, unloading, and fleet servicing aircraft.

ATOC manages the port backlog. ATOC coordinates with other agencies concerned with aircraft scheduling and space allocations.

Arranged Services. The Contractor shall make a reasonable effort to have an outside agency (vendor) perform the service(s) requested. Any charges for service(s) shall be paid for by the aircraft commander via Government invoice, credit card, or cash. Arranged services will not be paid for under this contract.

Contracting Officer (CO). The duly appointed Government agent authorized to award and/or administer contracts and performs the day-to-day administration of the contract. The CO is the only person authorized to contractually obligate the Government.

Contracting Officer Representative (COR). The Government employee(s) who perform(s) quality assurance functions for a contracted service.

Delay. The criteria for military and commercial aircraft differ:

Commercial Aircraft. A reportable delay occurs when a mission blocks out more than twenty (20) minutes after scheduled block out time.

Military Aircraft. For home station originating departures, a reportable delay occurs when the mission departs more than fourteen (14) minutes after scheduled takeoff time. For other military aircraft departures, a reportable delay occurs when a mission exceeds its scheduled ground time or scheduled time of takeoff, whichever is later, by more than fourteen (14) minutes.

Frustrated Cargo. Cargo which must be referred to the shipper services representative for correction of packaging and/or documentation discrepancies before further processing can occur.

COR Manager. Manager who provides functional continuity and stability for the requirements of a contract.

Ground Time. Period of time an aircraft is on the ground. Ground times for military and commercial aircraft differ.

Military aircraft ground time is computed from landing to takeoff, while commercial aircraft is from block-in to block-out.

Reimbursable Aircraft Classifications.

TYPE A Aircraft. Both aircraft arrival and departure requirements combined, where requirements do not include the physical handling of passengers or cargo; but does include handling passenger baggage, PWS paragraphs .1.3. through 1.4.3.3.

TYPE B Aircraft. Both inbound and outbound aircraft requirements combined include physical handling of passenger/baggage and cargo performance requirements, PWS paragraph 1.3. through 1.4.3.3., for 1-20 passengers; and/or 1 to 16 463L pallet positions of cargo.

TYPE C Aircraft. Both inbound and outbound aircraft requirements combined include physical handling of passenger/baggage and cargo performance requirements, PWS paragraph 1.3. through 1.4.3.3., for 21-50 passengers; and/or 17 to 42 463L pallet positions of cargo.

TYPE D Aircraft. Any aircraft which exceeds TYPE C Aircraft handling requirements.

Quality Assurance. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this contract, quality assurance refers to actions by the

Government.

Quality Control. Those actions taken by a Contractor to control the production of outputs to ensure that they conform to the contract requirements.

APPENDIX B

PUBLICATIONS AND FORMS

Publication No. Title Date 725 AMS OL-A Explosives Operating Instruction Current

AFMAN 24-204(I) Preparing Hazardous Materials for Military Sep 09

Air Shipment

AMCI 11-208 Tanker/Airlift Operations Jun 00

AMCI 24-101, V. 6 Military Airlift Transportation - Transportation Aug 09

Documentation, Data, Records, and Reports

AMCI 24-101,V. 9 Air Terminal Operations Center Nov 09

AMCI 24-101,V. 11 Military Airlift Transportation - Cargo and Mail Apr 06

AMCI 24-101, V. 14 Military Airlift Passenger Service Oct 09

DOD 4500.54-G Foreign Clearance Guide Current

DOD 4515.13R Air Transportation Eligibility Nov 94

DOD 4500.9-R Part II Cargo Movement Jun 08

DOD 4500.9-R Part III Mobility Jul 11

IATA International Air Transport Association Current

Dangerous Goods

T.O. 35B5-18-11 Tow Bar, Nose Wheel, MD-1 Apr 06

T.O. 35B5-35-1 Aircraft Tow Bar, TB C17 May 08

T.O. 35B5-23-1 Aircraft Tow Bar Assembly Apr 07

T.O. 35D33-2-3-1 463L Pallet Maintenance Jan 96

T.O. 35D33-2-2-2 463L Air Cargo Pallets Dec 86

TO 1C-5A-2-1CL Towing and Parking Sep 00

Form No. Title Date

AF Form 4069 Tiedown Equipment Checklist Mar 99

AF Form 4080 Load/Sequence Breakdown Worksheet Jun 01

AFTO Form 244 Industrial and Support Equipment Record Jan 11

*AMC Form 20 Series Manual Baggage Tags Dec 92

AMC Form 33 Report of Frustrated Cargo Jun 92

AMC Form 47 Report and Disposition of Unaccompanied Feb 04

Passenger Baggage

*AMC Form 77 Aircraft Ground Handling Record Oct 94

AMC Form 82 Monthly Station Traffic Handling Report Jun 92

AMC Form 134 Mishandled Baggage Report Jun 92

AMC Form 134a Mishandled Baggage Summary Jun 92

AMC Form 136 Baggage Mishandled Report File Jun 92

AMC Form 1015 HAZMAT Inspection and Acceptance Checklist Mar 07

DD Form 1384 Transportation Control Movement Document Oct 00

(TCMD)

DD Form 1385 Cargo Manifest Nov 78

*DD Form 2131 Passenger Manifest Sep 05

DD Form 2775 Pallet Identifier Sep 98

An asterisk (*) denotes those forms that will be provided by the Government.

APPENDIX C-1

GOVERNMENT FURNISHED MATERIALS

Government Provided Records. The Government will provide any applicable active and inactive records to the

Contractor. Upon termination of the contract all Government records will be returned to the Government.

Government Provided Forms. The Government will provide applicable forms as identified in

Appendix B.

Consumables. The Government will provide the following:

DESCRIPTON QUANTITY

463L Pallet dunnage 10

The contractor shall be responsible for safeguarding all Government-furnished materials and maintaining a sufficient stock level to meet station workload requirements.

APPENDIX C-2

GOVERNMENT FURNISHED EQUIPMENT

NAME/MODEL Quantity Reg/Serial No. Cost $

**25K A/C Loader 2 03E290 $612,000

93E108 $612,000

463L Pallets 13 $925 ea

463L Side Nets 26 $138 ea

463L Top Nets 13 $138 ea

Net Rack 1 $1500

MB-1 Chains 50 $14 ea

MB-1 Devices 50 $128 ea

MB-2 Chains 10 $74 ea

MB-2 Devices 10 $253 ea

CGU 1/B Straps 100 $15 ea

463L Pallet Couplers 20 $24 ea

463L KC-10 Couplers 4 $34 ea

Aluminum Bridge Plates 2 $500 ea

Heavy Duty Highline Docks 2 $40,000 ea

Model 546

**463 L Fixed Wt Scale 1 615431 $2,000

*Intercomp, Portable Scales PT3000 12 $1,100 ea

**Universal Tow Bar 1 TBI-2 $2,880

**C-5 Tow Bar 1 TBI-1 $22,430

**C-17 Tow Bar 1 TBI-3 $12,560

*19” Dell Monitor (LLBG GATES Server) 1 CN-0R229K-74261-918-3DNL $250

*Dell Desktop, Power Edge 1900 1 2CP6HJI $1,000

*Cisco Systems Router (LLBG Server) 1 JMX0645L452 $300

*Samsung Syncmaster 913v 1 GS19H9NY418276D $250

*HP Desktop, HP 6005 1 MXL0201MPR $1,000

*HP Laser Jet 3390 Printer 1 CNMJR01347 $1,000

*Intermec Easycoder PM4i Printer 1 17100501556 $1,000

*Intermec Easycoder PM4i Printer 1 25000500874 $1,000

*Smart Up 1500/DLA 1500 (Power UP) 1 PH08J423187408A19013 $300

NAME/MODEL Quantity Reg/Serial No. Cost $

*Toshiba laptop…