QA - HT941026Q2034 - Final.pdf

Question 1: Could you please provide the name of the current incumbent contractor and the contract number the requirement is presently operating under?

Answer: No, this is not a brand-new contract. Yes, there is an incumbent, Penn Enterprises Inc. The previous contract is listed on the CSS on page 2. Previous contract is

HT941024P0108.

Question 2: Apologies if this was stated, but in attachments 1 and 2 of the PWS, how are these conducted, by whom, and who is responsible for arranging these? I appreciate your time and assistance in this matter, and feel free to reach out with any questions or concerns.

Answer:

Question 3: Is this a brand-new contract or if there is (was) an incumbent performing these services.

Answer: See answer to question 1.

Question 4:

is required prior to contract award or only prior to contract performance start. Will this

-day base access acquisition window?

Answer: The facility tour is after contract award prior to contract performance start, during -day base access acquisition window.

Question 5: Please

1.15 and TE-1 are included in the current workload for any of the 7 locations. Are these priced separately or included within the per-item CLIN pricing?

Answer: Water repellent items are not included in the current workload. Water repellent items do not need to be included in pricing.

Question 6: Is there an incumbent contractor currently performing this requirement? If so, Answer: See answer to question 1.

Question 7: Are the weekly average quantities listed in Technical Exhibit 1 intended solely for estimation purposes, or do they represent a guaranteed minimum workload?

Answer: TE-1 is for estimation purposes, these numbers represent our anticipated weekly workload.

Question 8: Can historical annual usage data from the incumbent contract be provided for each clinic location?

Answer:

Please refer to technical exhibit 1, which is the historical usage data provided directly by the requiring activity (customer).

Question 9: Is there a maximum annual quantity beyond which the Government would

Answer: Case-by-case basis.

Question 10: How frequently have emergency surge requirements occurred during the previous contract period?

Answer: None

Question 11:

Government anticipate separate reimbursement for unusually high repair volumes?

Answer:

determine items beyond repair and remove from cycle.

Question 12:

Technical Exhibit 1, or will invoices be paid strictly based on actual quantities processed?

Answer: Yes, pricing is expected based on technical exhibit 1 however, invoicing will be processed on actual quantities process but will not be over what is estimated in technical exhibit 1.

Question 13: For the required 48-hour turnaround, does the Government measure turnaround from pickup time to delivery time, or by calendar day?

Answer: This is determined by calendar day

Question 14: Can the Government provide examples of what constituted a valid customer complaint under the incumbent contract?

Answer: Some examples of valid customer complaints would be returning quantities less than what was originally picked up; pick-up/delivery outside of schedule without notifying Government; items are returned soiled.

Question 15: Will commercial healthcare laundry contracts be considered relevant past performance, or is federal/military medical laundry experience preferred?

Answer: Commercial healthcare laundry experience will meet the criteria.

Question 16: If a prime contractor utilizes an experienced laundry subcontractor, may the subcontractor’s past performance be considered during evaluation?

Answer: Yes

Question 17: Is site visitation available prior to quote submission?

Answer: No, a site visit will not be conducted prior to quote submission.

Question 18: Are there any anticipated workload, facility, or operational changes during the contract period that could materially impact performance?

Answer: None at this time.