Performance Work Statement -HT941026Q2020.pdf

Department of Defense

Defense Health Agency

Non-Personal Services

Performance Work Statement

Service: Sign Language Interpreting Services

Location: US Naval Hospital Guam (USNH Guam)

Date: 4/2/2026

PART 1

PERFORMANCE WORK STATEMENT

IN ADDITION TO THE BASIC CONTRACT ACQUISITION PWS, THE

FOLLOWING REQUIREMENTS ARE REQUIRED:

1.1. Description of Services: The service specifies are as follows:

- Sign Language Interpreting Services

1.2. General Information:

This Contract is issued under the following arrangement:

☐Personal Services: The following labor categories are under a personal services arrangement on this Contract:

☒Non-Personal Services: The following labor categories are under a non-personal services arrangement on this Contract: Sign Language Interpreting Services

1.3. Objective: This requirement is to provide on-site American Sign Language (ASL) on an “as needed” basis to individuals who fall under the American Disability Act through a qualified (ASL) interpreter.

1.4. Background: Under the Americans with Disabilities Act (ADA), people who are deaf or hearing impaired are entitled to the same public services (i.e. law enforcement, medical, and education) provided to the general population. U.S. Naval Hospital Guam

(USNH Guam) employs individuals that fall under the (ADA) and are in need of such services not readily available. The following Performance Work Statement (PWS) details the effort that must be undertaken to support our staff that are in need of special services.

1.5. Scope of Work:

- The Interpreter will assist in helping deaf or hearing-impaired individuals to understand what is being said in a variety of situations.

- The Interpreter must understand the subject matter so he or she can accurately translate what is being spoken into sign language.

- Interpreter services may be needed during office meetings, training sessions, or mass briefing.

1.6. Place of Performance: The work to be performed under this contract will be at US

Naval Hospital Guam and associated Branch Clinics.

HCWs shall receive notification two weeks prior to the reassignment to another location with a 40-mile commuting radius of their assigned MTF.

1.7. Minimum Qualifications: A “Qualified Interpreter “is someone who is able to sign what is being spoken to the individual who is deaf and who can voice to the hearing person what is being signed by the person who is deaf. Certification is not required if the interpreter has the necessary skills. A qualified interpreter must be able to convey communication effectively, accurately, and impartially and use any necessary specialized vocabulary. Upon request, the contract shall provide training certificate.

1.8. Schedule Management: The Government Representative will establish the work schedule and billable hours for the contractor. The Contractor shall maintain a process to monitor work and billable hours on the contract. When directed by the Government, the contractor shall remain on duty to complete assigned task. This provision is not intended to apply to the time required to complete routine tasks (e.g., completion of paperwork or routine administrative tasks at the end of a shift) which are to be completed as part of the work schedule provided.

1.9. Work Schedule: The Interpreter shall report to work Monday through Friday, between the hours of 07:00 AM to 5:00 PM. At a minimum, 48 hours notices will be given to the Vendor. (Note: The number of interpreters, specific days and times may change, “as needed: based on the volume and length of meetings. Upon request, the customer will notify the Vendor of needs for additional interpreters accordingly).

1.10. Short Notice Request: The contractor shall report within 48 hours after short notice is received.

1.11. Cancellation Short Notice: If the cancelation occurred during the duty hours, the contractor is authorized to bill the government under the specified CLIN for

“Cancellation Short Notice”.

1.12. Billing for Services: The Contractor will only be paid for the actual hours the contractor provides services with the following exception for non-personal services: No exception. Invoicing will be submitted and process through Wide Area Workflow

(WAWF). The WAWF system is the method of electronically process vendor payment requests and receiving reports, as authorized by DFARS 252.232-7003, Electronic

Submission of Payment Request and Receiving Reports.

1.13. Period of Performance (POP):

- Base: 02 May 2026 – 01 May 2027 plus 4 Option Year Period