Statement of Work -Service Contract LASER FY24.docx

Statement of Work Annual Preventative Maintenance (PM) and Repair Contract

1.0 GENERAL SCOPE OF WORK

Provide a trained Field Service Engineer who shall perform annual PM and repair for the equipment item listed in this statement of work under Appendix 1. The contractor shall provide labor, parts, equipment, tools, all supplies, transportation, accommodation, and services necessary to perform repair of the equipment item listed in Appendix 1.

2.0 DETAILED WORK REQUIREMENTS

The contractor shall provide all necessary service, tools, and repair parts necessary to perform PM and repair of the equipment item in Appendix 1 in accordance with manufacturer specifications.

3.0 PREVENTIVE MAINTENANCE

The contractor personnel shall provide annual preventive maintenance for the equipment identified in Appendix 1.

4.0 REPAIR

The contractor shall provide labor, repair parts, and tools necessary to bring the equipment back to original manufacturer specifications.

4.1 Repair Parts

All parts necessary to bring the unit back to original manufacturer specifications during this service shall be provided by the contractor. The contractor shall not change, modify, or alter the original design and functional capabilities, without the written permission of both the manufacturer and the Biomedical Repair Division. The Contracting officer must approve any change, modification or alteration that would increase the contract price before the contractor performs any change, modification, or alteration.

4.2 Travel and Accommodations

The contractor shall be responsible for all travel, accommodations, and any other travel-related costs.

5.0 SPECIAL CONTRACT REQUIREMENTS

5.1 Minimum Qualifications

The contractor shall provide only fully qualified engineers or technicians who have gone through Original Equipment Manufacturer (OEM).

5.2 Normal Working Hours:

The contractor shall report to the Biomed Shop prior to performing the service at USNMRTC Guam, Monday through Friday, between the hours of 0730 -1700 local time. Any other hours will be at the discretion and agreement between the Biomedical point of contact and contracted service provider without additional cost.

5.3 Contractor Performance Evaluation

If performance does not meet the specifications stated in this SOW the contractor shall be notified of the lack of performance. The contractor shall be given a specified amount of time by the Biomedical Repair Section and Contracting Officer to correct the deficiencies. If deficiencies are not corrected, appropriate action will be taken in conformance with laws and regulation.

6.0 Documentation

Upon completion of the service, the contractor shall submit a signed service report to the Biomedical Repair Division within 72 hours. The service report shall indicate all problems addressed, devices checked, parts replaced, repair parts installed, labor, parts ordered and any issues unresolved. Each service report must at a minimum document the following data legibly and in complete detail:

- Name of contractor.

- Name of technician.

- Control number for the contractor or log number for the report.

- Description of the work performed in detail.

- Equipment identification: Manufacturer, make, model, serial number, electronic control number or (ECN)

- Itemized description of services performed with labor time.

- Action taken and or recommendations for consideration.

- Pending actions or resolutions to any problems.

- Total billing for services provided should be clearly indicated.

- Signature of the field service technician that conducted the maintenance.

Reports shall be submitted to usn.guam.navhospgu.list.biomed-repair@health.mil.

7.0 PERIOD OF PERFORMANCE

This is a statement of work for a period of one year 01 April 2024 – 31 March 2025 to include (2) additional Option Years.

Appendix 1. Equipment

INC.

0638-800·0 l

INC.

0638-800·0 l

SURGICAL/DERMA TO LOGIC

LUMENIS

INC.

ULTRA

PULSE

14037

LASER, ND:Y AG,

DERMA TO LOGIC

CANDELA

CORP

GENTLEMAX PRO

OPHTHALMIC

LUMENIS

INC.

SMART 532