Sources Sought Notification-HT940626SSN4547.docx

SSN No. HT940626SSN4547: U.S. Navy Medicine Command Portsmouth (NMCP) - Patient Monitoring Services

SOURCES SOUGHT NOTICE (SSN)

U.S. Navy Medicine Command Portsmouth

Patient Monitoring Services

Document ID#: HT940626SSN4547

North American Industry Classification (NAICS) Code: 621999 – All Other Miscellaneous Ambulatory Health Care Services

Size Standard: $20.5M

Product Service Code (PSC): J065 — Maintenance/Repair/Rebuild of Equipment- Medical, Dental, and Veterinary Equipment and Supplies

Agency: U.S. Navy Medicine Command Portsmouth (NMCP)

Place of Performance:

U.S. Naval Medical Command-Portsmouth 620 John Paul Jones Circle Portsmouth, VA 23708-2197

General Information:

THIS IS A SOURCES SOUGHT NOTICE (SSN) ONLY. THIS IS NOT A REQUEST FOR PROPOSALS (RFP). THERE WILL BE NO SOLICITATION AVAILABLE AT THIS TIME.

This notice is a market research tool being used to determine the availability and adequacy of potential sources, particularly small businesses, prior to determining the method of acquisition and issuance of solicitation or notice of intent to sole source.

Disclaimer:

“This SSN is for market research purposes only. This is not a Request for Proposal (RFP) to be submitted. It does not constitute a solicitation and shall not be construed as a commitment by the government. Responses in any form are not offers and the government is under no obligation to award a contract as a result of this announcement. No funds are available to pay for preparation of responses to this announcement. All responses to this SSN shall be at the responder's own expense. Any information submitted by respondents to this technical description is strictly voluntary. Responses will not be returned to the responder. Not responding to this notice does not preclude participation in any future Request for Quote (RFQ) or Invitation for Bid (IFB) or RFP, if issued. If a solicitation is released, it may be synopsized on the Government-wide Point of Entry (GPE). It is the responsibility of potential offerors to monitor the GPE for additional Information pertaining to this requirement.”

Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

Introduction:

NMCP has a requirement for a non‐personal service and maintenance contract for designated, Government-owned Philips Healthcare, IntelliVue MP5, Monitoring System, Physiologic Acute Care, Monitor, Bedside Physiologic Modular, IntelliVue Multi-Measurement Server 19” Display, IntelliVue MP30, Flexible Modular Server, IntelliVue MP70 Touchscreen, IntelliVue MP50, IntelliVue MX40 1.4 GHz Smart Hopping, Remote Antenna, Animation Synch Unit Assy, H10 PC Hardware, H20 UPS Hardware, Smart Hopping 1.4 GHz AP, Smart Hopping APC and Hemodynamic Measurement Server according to this PWS. Technical Exhibit 1 and 2 references the full equipment list. Maintenance and support shall be provided for a one (1) year period of performance with four (4) subsequent option years.

Scope. The Contractor shall provide parts only maintenance service for items in the Performance Work Statement (PWS) that will be provided to those who respond to this SSN. The Contractor shall provide full maintenance support for the items listed in the PWS and all support items and components. The Contractor shall not compromise the manufacturer’s warranty. Full Maintenance services shall include on-site corrective repairs, normal working hour coverage (8:00 A.M. to 5:00 P.M. (EST) Monday through Friday excluding Federal holidays) and 24-hour emergency service and routine preventive maintenance services to Department of Defense owned equipment (equipment list may be provided to responders. Full Service shall include all systems, subsystem components, and assemblies (i.e., Contractor is responsible for total maintenance of entire system). All maintenance requirements shall apply to hardware, firmware, and software, as appropriate, unless otherwise stated. The Contractor shall maintain the systems within the original equipment manufacturers (OEM) specifications, in accordance with all U.S., State, and Local laws and regulations, U.S. Navy / Defense Health Agency (DHA) regulations, instructions, and Joint Commission requirements. The Joint Commission’s requirements are specified in its Comprehensive Accreditation Manual for Hospitals (CAMH), readily found on https://www.jointcommission.org/. U.S. Navy / DHA regulations and instructions will be made available upon request. The Contractor shall maintain any networkable systems such that they meet Navy and DHA Cybersecurity requirements.

The Contractor shall provide equipment maintenance services to include all periodic planned maintenance and unscheduled repairs, in accordance with OEM specifications and in compliance with ISO 9001 standards, to include repairs necessitated by operator error. Upon completion of each preventive maintenance visit and each corrective maintenance visit, Field Service Engineers shall submit a signed service report, in English, to the COR and Biomedical Equipment Technician (BMET) Technical Liaison (TL) for data entry into DMLSS.

Contractor’s Qualification: The Contractor shall be an OEM-certified service provider. The Contractor shall verify that an individual whom they plan to employ or continue to employ in the United States is authorized to accept employment in the United States. Individuals such as those who have been admitted as permanent residents, granted asylum or refugee status, or admitted in work-related nonimmigrant classifications may have employment authorization as a direct result of their immigration status.

Field Service Engineers (Engineers): Shall be authorized by the OEM-certified service vendor to perform the required maintenance services. The Contractor shall ensure that all field engineers possess current OEM-certification level training on all devices encompassed in the equipment list (provided to responders to this SSN). Field Service Engineers shall have sufficient experience to demonstrate proficiency in maintenance of the Government-owned product(s).

Experience: Experience of at least three (3) years working on a class of equipment, or over one (1) year on the specific make and model is sufficient to indicate experience. Substantially more time may be required based upon the technology involved. Occasional experience with a limited set of equipment does not meet the requirements of this contract.

Corrective maintenance: The Contractor shall provide for any corrective maintenance services necessary to maintain equipment within the original manufacturer’s specifications, and in accordance with any applicable Food and Drug Administration (FDA) and/or Joint Commission requirements. Corrective maintenance shall include repairs for all listed equipment to include problems resulting from normal wear and tear, component part failures (excludes consumables (including but not limited to batteries, Any repair resulting from, but not limited to, unintentional / accidental damage, operator error, environmental issues (e.g., water damage) etc., are considered out of scope. Philips will notify the CO in writing and will not perform any replacement until a separate purchase order is obtained.

Response time: Within one (1) hour of notification by the NMCP BIOMED, Contractor technical personnel shall respond by telephone. If the equipment cannot be restored to the operating condition via telephone technical support, the Contractor personnel shall arrive onsite next business day for the required systems. No onsite service is included for certain systems (provided to responders). On-site responses shall only be rendered during the 0700 to 1700 local time support hours.

Software Maintenance: Software maintenance is within the scope of the contract, including updates and patches as needed, at no additional cost to the Government. The Contractor shall provide software revisions and updates, via field service changes, as required by the FDA or manufacturer announced safety-hazard recalls. Updates shall be performed as soon as possible after release, no later than the first scheduled Preventative Maintenance Inspection following release. Any updates that have been identified as critical, or required for the proper operation of equipment, shall be installed within thirty (30) calendar days of release.

Additional details regarding the scope of work to be performed will be provided to those who respond to this SSN, as needed, to make a final determination if this work can be completed by the responder.

Estimated Period of Performance (PoP):

Base Year: August 2026 – August 2027 Option Year 1: August 2027 – August 2028 Option Year 2: August 2028 – August 2029 Option Year 3: August 2029 – August 2030 Option Year 4: August 2030 – August 2031

Instructions:

If your organization has the potential capacity to perform these contract services, please submit a tailored capability statement addressing the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated to deliver technical capability, organizations should address the administrative and management structure of such arrangements. In addition, please complete the required information listed in the SSN Question and Answer form (Attachment 1), please ensure to address all questions in Attachment 1 even if a negative response is appropriate.

Responses are due on Tuesday, July 7, 2026, by 6:00 p.m. Eastern Time.

Your response to this SSN, including any capabilities statement, shall be electronically submitted to the Contracting Officer, matthew.d.teel.civ@health.mil, and shall include the SSN number (HT940626SSN4547) in the subject line of the email. If the SSN is not included in the response, there will be no indication the response is related to this SSN, and it will not be considered. All data received in response to this SSN that is marked or designated as corporate or proprietary will be fully protected from any release outside the Government. No phone calls will be accepted.

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