Attachment III - Amendment - HT940625R0005 0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this Amendment is to provide a response to questions received and to update the Performance Work Statement by incorporating Section 5.1.5.1 Linen Tracking.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 22

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 05-May-2025

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X HT940625R0005

X 9B. DATED (SEE ITEM 11)

16-Apr-2025

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

05-May-2025

CODE

DHA CONTRACTING OFFICE TIDEWATER HT9406

7700 ARLINGTON BLVD

FALLS CHURCH VA 22042

HT9406 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HT940625R0005

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

AMENDMENT 2

5 May 2025

Amendment 2 Question and Answer

Q2: Can you please advise if there is a current or previous incumbent that is providing services? If so, can you please provide the vendor’s name and the award amount?

A2: Previous Contract: FA483019PA049 Previous Incumbent: Flordia Linen Services-Space Coast, LLC Award Amount: $326,262.93

Q3: Please advise if this request (site visit) can be accommodated?

A3: There will not be a site visit.

Q4: For proposal evaluation under FAR 52.212-2 Addendum, can you confirm if past performance will be weighted more heavily than price, or vice versa?

A4: This is a Trade-off procurement. The Government may elect to award to other than the lowest price, based on the evaluation of the non-price factors and the best value to the Government.

Q5: Will any government-furnished equipment or space be provided (e.g. carts, hampers, or temporry storage areas?)

A5: The Government will not provide Government Furnished Equipment in support of this contract/task order. The Government will provide adequate storage for all linen products at Building 900, 3278 Mitchell Blvd, Moody AFB, GA.

Q6: The language states, “Cleaning, bundling, and packaging shall be processed at a professional linen cleaning facility meeting HLAC or TRSA standards off-base (Contractor-Owned facility).” Could you please clarify whether “Contractor-Owned facility” requires the vendor to have direct ownership of the facility, or if subcontracting this function is permissible?

A6: Subcontracting this function is permissible if all requirements of the Performance Work Statement, HLAC/TRSA standards, and applicable clauses are met. PWS Section 5.2.1.2 The laundry facility shall be HLAC or TRSA certified at time of contract award and maintain that certification throughout the term of the contract.

Q7: Quality Control Requirements (SF1449 Part I, page 5, Section 1.10.1):

Is a detailed Quality Control Plan required as part of the proposal submission? Additionally, does the Quality Control Plan factor into the proposal evaluation scoring?

A7: A Quality Control Plan (QCP) is not needed as part of the proposal submission. It will not be used in the evaluation process.

Q8: Proposal Page Limit: Are there any specified page limits for the proposal response to this RFP?

A8: No page limits.

The following have been modified:

PERFORMANCE WORK STATEMENT

Department of Defense Defense Health Agency

Performance Work Statement

Medical Linen Services

23d Medical Group, Moody AFB, GA

PART 1

1.0 GENERAL INFORMATION

1.1 This is a non-personal services contract to provide Medical Linen Services – Moody Air Force Base (AFB).

1.2 Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Medical Linen Services at Moody AFB as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this PWS.

1.3 Background: The 23d Medical Group at Moody AFB does not own medical linens; with the exception of lab coats and cubicle curtains for the exam rooms. Contracting for this service has been the best choice for Moody AFB as the facility is small and does not have adequate storage facilities. Utilizing Contractor-provided linens and services minimizes the financial burden of purchasing items and storage issues for Moody AFB. All linens must be hygienically cleaned, and the Contractor facility is required to have HLAC or TRSA certification ensuring that hygienic requirements are met.

1.4 Objectives: Contractor shall provide linens in the quantities and types listed in Part 7 Attachment 6. Contractor shall pick-up soiled linen, clean and deliver linens to the 23d Medical Group Clinic on Moody AFB in accordance with the established delivery schedule. The Government has the right to inspect the facility prior to acceptance and after award (at least annually) to ensure it meets the standards outlined in this PWS and the Defense Health Agency Infection Control Inspection of Laundry Services (DHA IPC) Checklist Part 7, Attachments/Technical Exhibit Listing. Please reference: 4.6 Facilities.

1.5 Scope: It is expressly agreed and understood that this contract is for non-personal services. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform Medical Linen Services at Moody AFB. Services include providing linens, pick-up of dirty linens, cleaning, and delivery of clean linens one time per week. The contractor shall provide linens (except for those that are Government Furnished), pick-up and launder both Contractor-Owned and Government Furnished soiled linens, and provide cleaned linens once per week., All items will be packaged by the government in yellow impervious bags and in a dirty linen cart on the dock for pick-up. The Government reserves the right for variance/annual reassessment of inventory needs, allowing fluctuations/changes to requirement/needs prior to exercising an Option Year and/or as needed.

1.6 Period of Performance (PoP):

Base Year: 14 August 2025 – 13 August 2026 Option Year 1: 14 August 2026 – 13 August 2027 Option Year 2: 14 August 2027 – 13 August 2028 Option Year 3: 14 August 2028 – 13 August 2029 Option Year 4: 14 August 2029 – 13 August 2030 52.217-8 Option: 14 August 2030 – 13 February 2031

1.7 Administrative specifications

1.7.1 Place of performance: The work shall be performed at locations as follows: Deliveries/pick up shall be made at the 23d Medical Group, Bldg 900, Dock area, Moody AFB, GA. Cleaning, bundling, and packaging shall be processed at a professional linen cleaning facility meeting HLAC or TRSA standards off-base (Contractor-Owned facility).

1.7.2 Recognized Federal holidays: Pick up or drop off shall not be required during federal holidays or executive order prompting a closure. A pick up may be scheduled prior to or after the holiday if needed and agreed upon by both parties.

1.7.3 Hours of operation: The contractor shall be responsible for conducting business Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, Executive Order, or similar Government directed facility closings. The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.7.4 Emergency Services: On occasion, services may be required to support an activation or exercise a contingency plan(s) outside the normal duty hours due to special instances (e.g. disasters, deployment lines, heavy patient.) A contingency plan would be provided to the contractor from the COR.

1.7.5 Disaster. In the event of a disaster, to include but not limited to destruction of the facility, sabotage, or an act of God or nature, that renders the Contractor’s facility unsafe, the Contractor shall determine a feasible alternative method of providing services and make recommendations to the CO immediately. The Government reserves the right to obtain services from other sources in the absence of such action.

1.8 Contractor travel: N/A

1.9 Other Direct Costs (ODC): N/A

1.10 Quality

1.10.1 Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure nonrecurrence of defective services. The contractor’s QC program is the means by which the work complies with stated requirements. Within 30 days after contract award, a comprehensive written QCP shall be submitted to the CO and COR within 5 working days when changes are made thereafter. After acceptance of the Quality Control Plan (QCP) the contractor shall receive the CO’s acceptance in writing of any proposed change to his QC system. See Part 7, Technical Exhibit 1 - CDRL A001.

1.10.2 Quality assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan provides a systematic method for the Government to evaluate performance and to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards shall be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.10.3 In the event laundering services do not conform to this contract, re-performance of the services shall apply.

Any items that do not meet the requirements in the PWS shall be re-cleaned, repaired, or replaced at no additional costs to the Government. Such items (found by Government employees as packages are opened) will be identified to the Contractor’s Representative at the next scheduled pick-up after the unsatisfactory condition is discovered. After the items are re-cleaned, the Contractor shall pack these items separately and identify by marking “Attention

COR/ACOR”.

1.11 Contractor personnel - Reserved

1.11.1 Key control: Reserved

1.11.2 Lock combinations: Reserved.

1.12 Key personnel (Contractor):

1.12.1 The Contractor shall designate in writing, a Project Manager (PM), who shall be authorized to act for the Contractor and be responsible for the performance of all work specified in this contract. The PM shall have full authority to contractually commit the Contractor on matters pertaining to the day-to-day administration of the contract. The Contractor shall designate a person with authority to act for the PM and the Contractor, during any absence of the PM. At least one of the foregoing managers shall be available between [7:30 a.m. to 4:30 p.m.], Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons and shall respond to Contracting Officer’s Representative (COR) or Alternate Contracting Officer’s Representative (ACOR) within two (2) hours of notification.

1.12.2 Designation of the PM and alternate shall be in writing and provided to the Contracting Officer (CO) and COR/ACOR within five (5) days of notice of award. Designation letters shall include names of designees and phone numbers for duty hours and after duty hours.

1.12.3 The POC and alternate must be able to read, write, speak, and understand English well enough to satisfy all contract performance requirements.

1.12.4 The PM and alternate shall have full authority to act on behalf of the Contractor on all contract matters relating to the daily operation of this contract.

1.12.5 Contractor personnel shall present a neat appearance and must be recognizable as an employee of the Contractor. The Contractor shall wear distinctive clothing bearing the name of the company, or by wearing an appropriate badge which contain the company name.

1.13 Data rights: RESERVED

1.14 Reporting

1.14.1 Contractor Manpower Reporting (CMR): RESERVED.

1.14.2 Non-Disclosure Agreement (NDA): All contractor personnel who will obtain access to proprietary, classified, or confidential information or any information release of which is protected or governed by law or regulation associated with DHA acquisitions shall be required to complete and sign a DHA contractor NDA (DHA Form 49) prior to beginning work on the subject contract. The contractor shall execute an NDA on behalf of the company and shall ensure that all staff assigned to, including all subcontractors and consultants, or other personnel performing on contract/Task order execute an NDA protecting the procurement sensitive information of the Government and the proprietary information of other contractors. The NDA shall be executed not later than first day of employment and to be renewed upon exercising a contract option period. Assignment of staff who has not executed this statement or failure to adhere to this statement shall constitute default on the part of the contractor.

The contractor shall maintain originally signed NDAs of individual employees and provide copy to the COR.

1.14.3 Government’s COR: The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance.

Maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractor's performance and notifies both the CO and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.15 Contractor Identification

1.15.1 Contractor personnel performing services in a contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. All contractor personnel shall identify themselves as contractor support personnel in all forms of communication with all entities with whom DHA/Deputy Assistant Director for Acquisition (DAD-A)/Head of the Contracting Activity (HCA) has business dealings. The contractor shall: Answer all telephone calls and have a personalized voice message with an introductory statement that includes the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the DAD-A understands that the person is contractor support personnel. Include a title block in all emails that states the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting DHA/DAD-A/HCA understands that the person is contractor support personnel.

1.15.2 Contractor personnel will be required to attend meetings or otherwise communicate with Government and/or other contract representatives to meet the requirements of this order. Contractor personnel shall make their contractor status known during introductions.

1.15.3 Contractor personnel, while performing in a contractor capacity, are prohibited from using their retired or reserve component military rank or title in any written or verbal communications associated with the contracts in which they provide services.

1.16 Contractor Access to Health Affairs (HA)/DHA Network(s) Reserved.

1.17 Personnel Security - Reserved

PART 2

2.0 DEFINITIONS, ACRONYMS, AND APPLICABLE PUBLICATIONS/INSTRUCTIONS

2.1 Definitions:

2.1.1 Category D: Information Technology (IT) and Telecommunications Services (called D-Services)

2.1.2 Category R: Support (Professional/Administrative/Management) Services (called R-Services)

2.1.3 Contracting Officer (CO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4 Contracting Officer’s Representative (COR): An individual, including a contracting officer’s technical representative (COTR), designated and authorized in writing by the CO to perform specific technical or administrative functions. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 Nonpersonal services contract: a contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

2.1.6 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance. The Government may either prepare the QASP or require the offerors to submit a proposed quality assurance surveillance plan for the Government’s consideration in development of the Government’s plan.

2.1.7 Hygienically clean – An established threshold that guides the reduction of pathogens on textile products to levels that pose no threat of human illness.

2.2 Acronyms:

AIS Automated Information System APL Approved Products List APL AQL Acceptable Quality Level ARRT Acquisition Requirements Roadmap Tool ATO Authority to Operate B2B Business-2-Business CAC Common Access Card CAP Cloud Access Point CCEVS Common Criteria Cybersecurity Evaluation and Validation Scheme CDI Covered Defense Information CE Computer Environment CDRL Contract Data Requirement List CIO Chief Information Officer CJCSM Chairman of the Joint Chiefs of Staff Manual CMMC Cybersecurity Maturity Model Certification CMR Contractor Manpower Reporting CNSSI Committee on National Security Systems Instruction CO Contracting Officer(s) CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative CSP Cloud Service Provider CSSP Cyber Security Service Provider CUI Controlled Unclassified Information

DAD-A Deputy Assistant Director for Acquisition DC3 DoD Cyber Crime Center DD Form 254 Department of Defense Contract Security Requirement List (if applicable) DB Design-Build DBB Design-Bid-Build DFARS Defense Federal Acquisition Regulation Supplement DHA Defense Health Agency DISA Defense Information System Agency DoD Department of Defense DoDD Department of Defense Directive DoDI Department of Defense Instruction DSAs Data Sharing Agreements DSAA Data Sharing Agreement Application DMZ Demilitarized Zone DoDM Department of Defense Manual DPCLO DHA Privacy and Civil Liberties Office DUA Data Use Agreement eMSM Enhanced Multi-Service Markets EULA End User License Agreement EVM Earned Value Management FAR Federal Acquisition Regulation FCI Federal contract information FE Facilities Enterprise FedRAMP Federal Risk Authorization and Management Program FISMA Federal Information Security Modernization Act FRCS Facility Related Control Systems FSO Facilities Security Officer HA Health Affairs HIPAA Health Insurance Portability and Accountability Act HCA Head of the Contracting Activity HIT Health Information Technology IGCE Independent Government Cost Estimate IA Information Assurance IO Initial Outfitting I/O In/Out Processing Portal IPv Internet Protocol Version IS Information System ISP Internet Service Provider IT Information Technology ISCM Information Security Continuous Monitoring IV&V Independent Verification & Validation MedCOI Medical Community of Interest MHS Military Health System MIL-STD Military Standard MTFs Military Treatment Facilities NCR National Capitol Region NDA Non-Disclosure Agreement NIAP National Information Assurance Partnership NIST National Institute of Standards and Technology OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPM Office of Personal Management OSD Office of the Secretary of Defense P-ATO Personal Authorization to Operate P&R Personnel and Readiness PGI Procedures, Guidance and Information

PDT Project Delivery Team PHI Protected Health Information PII Personally Identifiable Information PIT Platform Information Technology PK Public Key PKI Public Key Infrastructure POA&M Plan of Action and Milestones POC Point of Contact PM Program Manager PMO Program Management Office PoP Period of Performance PP Personal Property PPSM Ports, Protocols, and Services Management PRS Performance Requirements Summary PSP Personnel Security Program PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan RFP Request for Proposal RFQ Request for Quotation RMF Risk Management Framework SP Special Publication SPRS Supplier Performance Risk System SRM Sustainment, Restoration and Modernization SRG Security Requirements Guides STIG Security Technical Implementation Guides TOS Terms of Service US United States UFC Unified Facilities Criteria VPN Virtual Private Network XML Extensible Markup Language HLAC Healthcare Laundry Accreditation Council TRSA Textile Rental Services Association

2.3 Applicable Publications, DHA Administrative Instructions (AI), etc. DHA-PM 6430-02 Medical Logistics (MEDLOG) Linen Services Management, DHA-PM 6025.13 Volume 2 Clinical Quality Management in the Military Health System, Volume 1: General Clinical Quality Management, AFI44-108 Infection Prevention and Control Program, CDC and APIC Guidance on Linen and Infection Prevention. TRSA or HLAC Standards.

PART 3

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The Requiring Activity Authority has assessed the need for Government Furnished Property, Equipment, and Services and determined:

3.1 Services: The Government:

☒ Will NOT provide Government Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Government Furnished Services required in support of this contract/task orders. These Services are described below: provide

3.2 Facilities: The Government:

☐ Will NOT provide Facilities in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Facilities in support of this contract/task orders. The Government provided Facilities are described below:

3.2.1. The Government will provide access to the facility Loading Dock--Linen Exchange, Building 900, 3278 Mitchell Blvd, Moody AFB

3.2.2. The Government will provide adequate storage for all linen products at Building 900, 3278 Mitchell Blvd, Moody AFB GA.

3.3 Utilities: The Government:

☒ Will NOT provide Utilities in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Utilities in support of this contract/task orders. The Government provided Utilities are described below:

3.4 Equipment: The Government:

☒ Will NOT provide Equipment in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ WILL provide Equipment in support of this contract/task orders. The Government provided Equipment is described below:

3.4.1 Procurement Integrated Enterprise (PIEE), GFP Module Application: N/A

3.5 Materials: The Government:

☒ Will NOT provide Materials in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ IS providing Materials in support of this contract/task orders. The Government-provided Materials are described below: N/A

PART 4

4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 Services: The Contractor:

☐ Will NOT provide Contractor Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Contractor Furnished Services required in support of this contract/task orders. These Services are described below:

The Contractor shall provide at no added expense to the Government, any and all property or services necessary for the performance of this contract which is not specifically identified in this contract as furnished by the Government. Such property or services shall include, but is in no way limited to facilities, vehicles, linen, tools, materials, and equipment (such as soaps, detergents, bleaches, starches, sizing, spotting agents, hangers, marking tapes, pad covers, and packaging materials). Contractor shall provide all clean linen carts.

4.2 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work listed under Section 5 of this PWS.

4.3 Secret Facility Clearance: N/A

4.4 Materials: The contractor shall provide tickets/packing slips with the delivery upon receipt. This document shall identify the contents on the cart by item and count.

The contractor shall provide plastic wrap for clean linens, hangers and plastic cover for the Lab coats and plastic covers for curtains. Items shall be separated by size and like items in the quantities listed in Part 7 Attachment 6.

The contractor shall provide bags for rejected linens.

4.5 Equipment: The contractor shall have truck capacity for pickup and delivery and must be of a size to hold at least the amount of laundry sent on a given trip.

The Contractor shall provide all required pickup and delivery vehicles, vehicle drivers, vehicle fuels, lubricants, and repairs necessary to perform services under this contract. All vehicles to be used under this contract must be maintained in a safe and serviceable condition during duration of this contract. In addition, the vehicles must be kept clean (exterior and interior) with no unsightly residue of dirt, mud, trash, and other debris. Vehicle efficiency is solely the responsibility of the Contractor. The Contractor shall not be relieved of their contract responsibilities due to vehicle breakdown or failure of vehicles to operate. The vehicle interior requirements shall include vehicle interior and linen carts. Vehicle interior shall be of appropriate material for proper cleaning.

Carts used for transporting linens shall be sanitized. Soiled items and clean items may be transported in the same vehicle at the same time but must have a barrier to protect the clean linen. Barriers and interior surfaces used for transportation of linen must be wipeable surfaces with appropriate cleaning agents. Single use disposable barriers are appropriate if discarded after each use. The vehicle shall have enough hanging racks or space to hold finished laundry without causing wrinkling.

4.6 Facilities: The contractor shall have a facility equipped and ventilated to prevent dissemination of contaminants. The ventilation system should include adequate intake filtration, exchange rate, and exhaust in accordance with state and Federal requirements.

PART 5

5.0 SPECIFIC TASKS

5.1 Pickup and Delivery

5.1.2 Pickup and Delivery Points and Time. Linen Exchange, Building 900, 3278 Mitchell Blvd, Moody AFB, GA, once a week, on Wednesdays between 8:30 am to 1030 am or a time that is agreed upon by both parties.

Contact Information for Pickup/Delivery:

Technical Liaison: Main POC for Linen Pickup and Dropoff Housekeeping 229-257-3044

COR

Diana Stokes

(229) 257-7347

5.1.3 Base Entry Procedures: The COR will prepare a letter for a base pass for the driver to access the installation.

The contractor shall report to the base visitor’s center for a fingerprint check and must have a valid driver’s license prior to receiving a pass. The driver shall be required to get a new pass each year or when the pass expires and shall coordinate with the COR for a new letter. All vehicles utilized for this contract shall be properly state registered and licensed prior to being operated on Government property. The Contractor shall ensure that all operators of Contractor owned vehicles possess evidence of insurance and a valid state permit to operate the vehicles under their control.

5.1.4 Pickup. Counting of customer owned articles shall be accomplished by government personnel prior to pick-up.

The laundry that the Contractor shall pickup will be dirty/wet and will be in yellow impervious bags. All items will be accounted for by the contractor and counted either on site or at the facility. The driver will be greeted by either the COR or Housekeeping on arrival and linens will be moved to the clean room by clinic staff.

5.1.4.1 All personal or Government property, to include money, which is found in the laundry, shall be returned to the Government.

5.1.5 Delivery. The contractor shall record the type and number of pieces delivered on the delivery ticket provided to the Government, and a government representative shall verify this amount. The laundry shall be clean and dry when delivered. The Contractor shall furnish the Government with the original pickup/delivery ticket. Any article(s) not delivered as scheduled shall be counted as defective. Delivery of those defective articles shall be on the next regularly scheduled delivery. If government owned articles are lost/missing the contractor shall be responsible for replacement of those articles (replace with matching item) or reimbursement to the Government at the current replacement cost and at no additional cost to the Government.

5.1.5.1 Linen Tracking. The contractor shall provide a tracking system for linen services at Moody AFB. The contractor shall list the articles and weight on delivery tickets when making a pickup and delivery to building 900.

Two copies of each ticket are required and usage of commercially available tickets are encouraged. The contractor will provide tickets to the Government representatives at the time of pickup and delivery for Linen Exchange, Building 900, 3278 Mitchell Blvd, Moody AFB, GA. Pickup tickets will be separate from delivery Tickets.

5.1.6. Unserviceable Government Owned Articles. After laundering, unserviceable articles shall be separated by the Contractor. These articles shall be bundled, wrapped in plastic, and marked unserviceable on the outside of the plastic wrapper and returned to the 23d Medical Group.

5.1.7. Damaged Government Owned Items. Items that are identified as damaged due to the negligence of the contractor shall be repaired or replaced by the contractor. The replacement(s) or repair(s) must be acceptable to the contracting Officer (CO) or representative.

5.1.8. Workmanship and Sanitation The contractor delivered finished articles shall conform to the generally accepted industry standards of quality for cleanliness, finish and appearance.

5.1.9. Packaging. All wrapping shall be accomplished with plastic film or plastic covering that will prevent contamination.

5.1.10. Vehicle Carrier Compartment. Vehicle carrier compartment requirements shall include linen carts. Vehicle carrier compartments shall be white Kemlite or other acceptable material for proper sanitation that must be performed on daily basis. Carts used for transporting linens must be sanitized on a daily basis. The aseptic technique required for daily sanitizing is a pressurized steam apparatus or manual cleaning with an Environmental Protection Agency (EPA) approved detergent germicidal.

5.1.10.1. Soiled items and clean items may be transported in the same vehicle at the same time as long as they are separated by a barrier. All clean items are to be covered during transit to prevent contamination. After transporting dirty/soiled laundry, the vehicle carrier compartment is to be vacuumed and sanitized with an EPA detergent germicidal agent before loading the clean articles.

5.1.11 Corrective Action. The Contractor shall take prompt action to correct conditions, which have resulted or could result in the submission to the Government of services, which do not conform to any requirements of this contract.

5.1.11.1 Re-performance of Laundering. Notwithstanding the provisions of this contract covering inspection, acceptance, and deduction from payment, any items found not meeting the requirements of the PWS shall be re-cleaned at no additional cost to the government. COR/ACOR will notify contractor if any linen is founded to be defective or dirty prior to use. These items will be returned for re-performance at no additional cost to the government. After they are re-cleaned, the contractor shall pack these items separately and identify by marking ‘Attention COR/ACOR’. In addition, the Contractor shall take prompt actions to correct any services or products provided to the Government that do not conform to the requirements of this PWS or contract.

5.1.12 Service Response Time. The Contractor shall receive, completely process, and return garments and/or articles in accordance with the service response times as specified in this contract.

5.1.13 Standards of Quality. The standards in accordance with the PWS will be used by the Government to assure quality in a finished product. Periodically, the following guides will be used by the Government to control quality in a finished product. Failure to meet this standard will result in product being returned for further cleaning. If failure becomes systemic, the Government may pursue other options available, i.e., termination for cause.

5.1.13.1 All soil, spots, and stains shall be removed, unless removal will change the color or damage the fabric.

5.1.13.2. Each item shall be (a) hygienically clean and dry and (b) free of lint, scorch marks or other damage to the fabric.

5.1.13.3 White fabrics shall be white and free of yellow or gray tints. Colors shall be bright and clear.

5.1.13.4 Articles shall smell fresh and clean and be free of objectionable odors such as cleaning chemicals, mold, mildew, body bacteria and other unclean elements.

5.1.13.5 No trace of wash supplies (e.g., soap, bleach, et al.) shall be left on the fabrics.

5.1.13.6 Shrinkage shall be no more than what may be termed as “natural” for the fabric in accordance with best commercial practices. The Contractor shall treat all articles in such a manner as to keep the dimensional changes of the article to a minimum and to avoid damages of any kind to the fabric. The Contractor shall follow care instructions on labels in all articles.

5.1.13.7. Tumbled work such as laundry, towels, blankets, and microfiber products shall be completely dry and soft.

5.1.13.8. Pressing. Presswork shall be accomplished so that items meet best commercial standards.

5.1.13.9. Finished Work. The Contractor shall assemble completed work into bundles and wrap the bundles (to include hanger work) for return in accordance with Attachment 6 of this PWS.

5.2 Special Qualifications/Linen Services Qualifications

5.2.1. State or Local Department of Health Requirements

5.2.1.1. Compliance with any certifications or labeling requirements arising from Federal, State, or local department of health regulations is the responsibility of the contractor. Healthcare Laundry Accreditation Council (HLAC) or Textile Rental Services Association (TRSA) Hygienically Clean Certification is mandatory.

5.2.1.2 The laundry facility shall be HLAC or TRSA certified at time of contract award and maintain that certification throughout the term of the contract.

5.2.2 Contaminated Linens

5.2.2.1 The contactor shall comply with all local health regulations and state laws pertaining to the transporting and handling of linens contaminated with contagious disease.

5.2.2.2 All linens will be placed in “yellow impervious bags” and handled as potentially contaminated by 23d Medical Group personnel and shall be processed without individual handling by Contractor personnel when picked up.

5.2.2.3 The contractor shall have facilities available where goods contaminated with infectious disease can be stored and received separately from other goods in the main plant and working area of the plant. Means shall be available and utilized to remove or completely destroy all contaminants in linens during the laundering process.

5.2.3 Inventory Levels. The 23d Medical Group orders linens as needed due to storage space and will place the order weekly, not later than the day prior to the scheduled delivery day (Tuesday; or mutually agreed upon date to be decided after award). Since there are limited quantities stored in the facility, it is critical that the ordered quantities are provided on time and in the amounts requested. All dirty scrubs and customer owned articles are turned in weekly if used and shall be returned clean the following week.

5.3 Contractor Facility Visits. The COR/ACOR at any time during the performance of this contract may visit the laundry facility to observe and review the procedures utilized by the Contractor in accordance with Attachment 7 - DHA Infection Control Inspection of Laundry Services Checklist.. The COR/ACOR will provide a minimum of one

(1) working day advance notification and coordination, with the contractor, prior to visiting contractor’s facility. The COR/ACOR at his or her discretion may be accompanied by other government representatives. Due to required facility inspection and travel limitations, the commuting distance shall be no farther than 300 miles from 23d Medical Group, Moody Airforce Base, Georgia.

5.4 Annual Reassessment. The Government reserves the right for variance/annual reassessment of inventory needs, allowing fluctuations/changes to requirement/needs prior to exercising an Option Year and/or as needed.

5.5 Invoicing. The contract will be invoiced monthly. The contractor provides company owned linen in the quantities specified in the PWS and cleans customer owned curtains and lab coats which are billed by piece cleaned.

PART 6

6.0 INFORMATION TECHNOLOGY & SECURITY

6.1 All work under this contract is unclassified.

6.2 The TIER 1 or TIER 2 levels and position sensitivity designation for positions under this contract is: Reserved

6.3 Personally Identifiable Information (PII)/Protected Health Information (PHI), Procurement, and Federal information requirements: Reserved

6.4 Training - Reserved

6.5 Cybersecurity Requirements for Non-DoD IT or Covered Contractor IS: Reserved.

6.6 Risk Management Framework (RMF) for DoD IT: Reserved.

6.7. Facility Related Control Systems: Reserved

6.8. System Communications - Reserved

6.9 MHS Demilitarized Zone (DMZ) Medical Community of Interest (MedCOI) Business-to-Business (B2B) Gateway - Reserved.

6.10 Contractor Provided IT Infrastructure - Reserved

6.11 System Authorization Access Request (SAAR), Defense Department (DD) Form 2875 - Reserved

6.12 MHS Systems Telecommunications - Reserved

6.13 Establishment of Telecommunications - Reserved

6.14 Contractors Located On Military Installations - Reserved

PART 7

7.0 ATTACHMENTS/TECHNICAL EXHIBIT LISTING

7.1 The following form is to be completed by the 23 MDG Infection Control representative during the annual facility inspection or more often if additional government visits are necessary. Please reference 4.6 Facilities.

7.1.1 DHA Infection Control Inspection of Laundry Services Checklist. The highlighted is temperature guidelines for cleaning linen from Health Technical Memorandum 01-04. This checklist has been approved by Infection Control.

DHA IPC Inspection of Laundry Service.pdf

PART 7, ATTACHMENT 1

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement from Part 5)

PWS Reference

PWS Part 5 and Part 7

Acceptable Quality Level (AQL) (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of Surveillance

Performance Requirements Summary (PRS) # 1.

The contractor shall provide Pickup and delivery schedule.

5.1.1. No more than 2

discrepancies a month

Monthly Inspection and or 23 MDG customer complaint

PRS # 2

Article counts provided on the delivery ticket at the time of delivery

5.1.4. No more than 1 discrepancy

a month

Monthly Inspection and or 23 MDG customer complaint

PRS # 3

Packaging

5.1.8. No more than 1 discrepancy

a month

Monthly Inspection and or 23 MDG Customer Complaint

PRS # 4

Contaminated linen processing

5.1.2.3. 100% of the Performance Period

Monthly Inspection and or 23 MDG Customer Complaint

PRS # 5

Fills orders on time with correct quantities

5.1.4, 5,2,1.4.1 No more than 2 discrepancies a month

Monthly Inspection and or 23 MDG Customer Complaint

PRS # 6

Ventilation System (Facility Visit)

7.1.1. 100% of the performance period Annual Inspection or government visit (Please reference 4.6 Facilities)

PRS # 7

Employee Training (Facility Visit)

7.1.1. 100% of the performance period

Annual Inspection or government visit (Please reference 4.6 Facilities)

PART 7, ATTACHMENT 6

ESTIMATED WORKLOAD DATA

For purposes of indicating scope only, the Government estimate for the work to be performed is included below. This estimate is the Government’s interpretation of the requirement and is not intended to be binding on either party or to be the only possible solution to the requirements of this PWS. The Government reserves the right for variance/annual reassessment of inventory needs, allowing fluctuations/changes to requirement/needs prior to exercising an Option Year and/or as needed.

IDENTIFICATION, PACKAGING, AND METHOD OF FINISH

Key for laundry method and packaging, and estimated workload.

The following are the routine requirements for packaging of laundry and method of finish for this contract. Any other methods of finish would be specified by modification to this contract.

Definitions of abbreviations for methods of finish are as follows:

B Bundled F Folded P Pressed S Sort by Color, Size W Shrink-Wrapped H Hangers PC Plastic covering/bag

BULK LAUNDRY

ITEM # PER BUNDLE SPECIAL

HANDLING

Pillow Case, White 25 P, F, B ,W or PC

Towel, Hand (White) 20 P, F, B, W or PC

Curtains (Customer Owned) 1 F, W or PC

Scrub Tops, Pants, Jackets 10 F, B, S, PC

Lab Coats (Customer Owned) 10 H, S, PC

Each item is identified, as well as estimated number of articles to be processed for the month.

Like items shall be packaged together and kept separate from unlike items.

Surgical linen shall be separately packaged from white linen. This also includes all surgical scrubs and other surgical linens.

All linen shall be wrapped with a transparent protective material. The material shall be sufficiently durable to withstand normal handling, storage, and transportation. Wrapping shall be done in such a manner as to not perceptibly increase the bulk or size of the package. Wrapping shall be easily removable and easily compressed to eliminate bulky disposal.

Packages wrapped above need not be marked with the name of the contents and the item count, with the exception of those packages containing less than the specified quantity or packaged in a quantity determined by the Contractor, which shall be marked with the item count.

To facilitate counting, items shall be folded and packaged with round edges (fold) in one direction.

All finished items (laboratory coats and scrubs) shall be on hangers and covered with transparent protective material.

Required items and estimated monthly use rate:

Linen Unit Estimated Monthly Sizes Hand Towels (Bundles of 20’s) EA 600 Pillow Cases (Bundles of 25’s) EA 500 Scrub Tops (Sm/Md/Lg/XL/2XL) EA 360 Sizes range from Small to XXL.

Necessary sizes will be communicated via order form (Government furnished), or via mutually agreed upon ordering protocol, by the COR not later than the Friday prior to delivery. Additional coordination between the COR and Contractor, outside of the regular schedule, may be required in special instances (e.g. Disasters, deployment lines, heavy patient loads)

Scrub Bottoms (Sm/Md/Lg/XL/2XL) EA 360 Sizes range from Small to XXL.

Necessary sizes will be communicated via order form (Government furnished), or via mutually agreed upon ordering protocol, by the COR not later than the Friday prior to delivery. Additional coordination between the COR and Contractor, outside of the regular schedule, may be required in special instances (e.g. Disasters, deployment lines, heavy patient loads)

*The estimated weekly order will be approximately 25% of the estimated monthly amount.

(End of Summary of Changes)

Scrub Jackets (Sm/Md/Lg/XL/2XL) EA 250 Sizes range from Small to XXL.

Necessary sizes will be communicated via order form (Government furnished), or via mutually agreed upon ordering protocol, by the COR not later than the Friday prior to delivery. Additional coordination between the COR and Contractor, outside of the regular schedule, may be required in special instances (e.g. Disasters, deployment lines, heavy patient loads)

Customer Owned Unit Estimated Monthly Lab Coats (Hanger and plastic cover) EA 25 Curtains (plastic cover) EA 12