RFI Questions and Answers_HCDS EHR Deployment Solution 7NOV25.xlsx

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Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution
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HT0038-26-RFI-E001
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This document is a Request for Information (RFI) Questions and Answers log for the Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution. The RFI, issued by the Defense Health Agency (DHA), seeks industry feedback on the Military Health Systems (MHS) GENESIS program, which is a complex EHR system integrating multiple commercial off-the-shelf (COTS) components from vendors like Oracle Health and Henry Schein. The system currently serves 194,000 users and 9.6 million beneficiaries across 137 commands, processing approximately 20 million messages daily.

The Q&A document reveals key details about the procurement, including that the current services are performed under contract N0003915D0044 and the government has extended the RFI response deadline to Thursday, November 13, 2025, at 12:00 PM EST. The RFI aims to gather industry insights on the HCDS EHR Deployment Solutions, which are part of the Department of Defense's Healthcare Management System Modernization (DHMSM) program. The program's goal is to replace legacy healthcare systems with a scalable, interoperable EHR solution that improves continuity of care across the military healthcare system.

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Q&A

Q&A LOG

Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution

HT0038-26-RFI-E001

Date: 07 November 2025

QUESTION #DATE RECEIVEDReferencePROSPECTIVE VENDOR'S QUESTIONDATE OF REPLYGOVERNMENT'S RESPONSE
14-Nov-25GeneralIs Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution requirement a new requirement or if there is a current incumbent contract. If so could you provide the incumbent contract number.5-Nov-25As noted in the request for information (RFI) background, the contemplated Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution services are currently performed as a subset of services under the MHS GENESIS contract N0003915D0044. As a result, the Government is seeking industry feedback to only the narrow focus for HCDS EHR Deployment Solutions.
24-Nov-25GeneralConsidering the Industry Day is tomorrow [5-NOV-25], this allows industry a limited window to respond, effectively 24 hours post industry day. Will the Government extend the due date 7-10 days to allow industry to provide specific and detailed responses to the RFI that fully take into account information shared during the Industry Day?5-Nov-25The submission due date is revised to no later than Thursday, November 13, 2025, at 12:00 PM EST.
35-Nov-25GeneralAre HT003825R0002 and HT003826RFIE001 not direct follow-on requirements but for portions of work under contract N0003915D0044. Also, I was wondering if you know of any procurement updates related to HT003825R0002 Health Care Delivery IT Solutions (MHS GENESIS) Documentation.7-Nov-25Only questions related to the HCDS EHR Deployment Solutions RFI will be answered through this posting.
45-Nov-25GeneralAre there any procurement updates related to HT003825R0002 Health Care Delivery IT Solutions (MHS GENESIS) Documentation.7-Nov-25Only questions related to the HCDS EHR Deployment Solutions RFI will be answered through this posting.

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