RFI Questions and Answers_HCDS EHR Deployment Solution 5NOV25.xlsx

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Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution
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HT0038-26-RFI-E001
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This document is a Request for Information (RFI) Questions and Answers file for the Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution, issued by the Defense Health Agency (DHA). The RFI seeks industry feedback on the Department of Defense's Healthcare Management System Modernization (DHMSM) program, which aims to replace legacy healthcare systems with a scalable, interoperable Electronic Health Record system. The current solution, MHS GENESIS, is a complex system of systems integrating commercial off-the-shelf (COTS) EHR components from vendors like Oracle Health and Henry Schein, serving 194,000 users and 9.6 million beneficiaries across 137 commands.

The document includes two key questions and responses: one clarifying that the current EHR deployment services are performed under contract N0003915D0044, and another addressing the submission timeline. In response to industry feedback, the government extended the RFI response deadline to Thursday, November 13, 2025, at 12:00 PM EST. The system's complexity is highlighted by its composition of 12 major subsystems, 81 interfaces across 1,000 endpoints, processing 20 million messages daily, with over 975 workflows and 200 user roles.

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Q&A

Q&A LOG

Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution

HT0038-26-RFI-E001

Date: 05 Novembrt 2025

QUESTION #DATE RECEIVEDReferencePROSPECTIVE VENDOR'S QUESTIONDATE OF REPLYGOVERNMENT'S RESPONSE
14-Nov-25GeneralIs Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution requirement a new requirement or if there is a current incumbent contract. If so could you provide the incumbent contract number.5-Nov-25As noted in the request for information (RFI) background, the contemplated Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Deployment Solution services are currently performed as a subset of services under the MHS GENESIS contract N0003915D0044. As a result, the Government is seeking industry feedback to only the narrow focus for HCDS EHR Deployment Solutions.
24-Nov-25GeneralConsidering the Industry Day is tomorrow [5-NOV-25], this allows industry a limited window to respond, effectively 24 hours post industry day. Will the Government extend the due date 7-10 days to allow industry to provide specific and detailed responses to the RFI that fully take into account information shared during the Industry Day?5-Nov-25The submission due date is revised to no later than Thursday, November 13, 2025, at 12:00 PM EST.

File details come from the government source that posted it. Updated .