Combined Synopsis HT001427QE004 - Techer of the Deaf_West Point_Final.pdf

Combined Synopsis/Solicitation Number: HT001427QE004 – Request for Quote

Document Type: Combined Solicitation / Synopsis Date: 29 October 2026 Subject: Teacher of the Deaf and Hearing-Impaired Services Solicitation Number: HT001427QE004 Response Date: 13 November 2026 at 2:00 PM EST Point of Contact: mohamed.k.koroma.civ@health.mil sara.m.fetterolf.civ@health.mil Set-Aside: Other than Small Business Delivery Location: Keller Army Community Hospital, West Point, NY Period of Performance: 16 November 2026 through 15 November 2031 NAICS Code: 541930, Translation and Interpretation Services

Size Standard: $22.5M

Contracting Office Address Department of Defense Defense Health Agency Defense Health Agency Contracting Activity Health Contracting Division – Northeast 9275 Doerr Rd. Bldg. 1221 Fort Belvoir, VA 22060-5505

The Defense Health Agency Contracting Activity, Health Contracting Division - Northeast Branch intends to solicit and award a Firm-Fixed Price contract with a base year period of performance from 16 November 2026 through 15 November 2027 plus four 1-year option periods for a total contract period from 16 November 2026 through 15 November 2031. The contract seeks Teacher of the Deaf and Hearing-Impaired Service and Certification at the Keller Army Community Hospital, West Point, NY. See CLIN structure Matrix Attached and Performance Work Statement (PWS) below:

This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with Revolutionary FAR Overhaul (RFO) FAR Part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued. Solicitation number HT001427QE004 is issued as a request for quote (RFQ) for Teacher of the Deaf and Hearing-Impaired Services. This acquisition is not set-aside for small business concerns. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov. The NAICS Code is 541930, Translation and Interpretation Services. The Product and Service Code is U008, Training/Curriculum Development.

The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2026-01, dated 17 March 2026 . Interested persons may identify their interest and capability to respond to the requirement and submit quotes. Provide your Unique Entity ID (UEI); CAGE code; tax ID number; and quote for evaluation purposes.

All quotes received after the date of publication of this synopsis and prior to the due date and time will be considered by the Government.

Quoters must email the POC listed below and verify receipt of the offer. Quotations are due electronically on Friday, 2:00 PM EST November 13, 2026. The Government will not be responsible for any failure of transmission or receipt of the quote, or any failure of the quoter to verify receipt of the emailed quote. All questions pertaining to this requirement must be received electronically by Monday, 12:00 PM EST November 9, 2026. No telephonic requests will be honored.

Contract Specialist: mohamed.k.koroma.civ@health.mil Contracting Officer: sara.m.fetterolf.civ@health.mil

HT001427QE004

mailto:mohamed.k.koroma.civ@health.mil mailto:sara.m.fetterolf.civ@health.mil http://www.acquisition.gov/

Clauses and provisions throughout this solicitation can be viewed by accessing website www.acquisition.gov. RFO FAR provision 52.212-1 Instructions to Offerors—Commercial Products and Commercial Services applies to this acquisition to include the following addenda: All quoters are cautioned that if selected for award, they must be registered in the System for Award Management (SAM) program. The SAM can be accessed via the internet at https://www.sam.gov/portal/public/SAM/. Confirmation of SAM registration will be validated prior to awarding a contract. The provision at RFO FAR 52.212-2, Evaluation—Commercial Products and Commercial Services and any addendums to this provision apply to this acquisition.

The following provisions in their latest editions apply to this solicitation.

ADDENDUM TO 52.212-1

RFO FAR 52.212-1 is hereby amended to reflect the changes shown below as to the specific paragraph revised.

Para (b) Submission of Quotes. The following amends this paragraph with respect to the information and documents required for submission in response to this solicitation.

(1) ELECTRONIC QUOTES. The Quoter shall submit electronic quote in response to this solicitation. The quote must arrive by the time specified in the combined solicitation / synopsis to the following email addresses:

Contract Specialist: mohamed.k.koroma.civ@health.mil Contracting Officer: sara.m.fetterolf.civ@health.mil

(2) Quoters must email Mohamed Koroma to verify receipt of the quote. Quotations are due electronically on Friday, 2:00 PM EST November 13, 2026. The Government will not be responsible for any failure of transmission or receipt of the quote, or any failure of the quoter to verify receipt of the emailed quote. All questions pertaining to this requirement must be received electronically by Monday, 12:00 PM EST November 9, 2026.

(3) The Government will make an award based upon the Lowest Price Technically Acceptable (LPTA) process consistent with the evaluation criteria discussed in RFO FAR 52.212-2 and the Addendum to RFO FAR 52.212-2.

(4) SUBMISSION OF QUOTES. Quotes will include contract line item number (CLIN) pricing, completion of information, representations, and certifications (other than those collected via the System for Award Management (SAM)), a description of the services.

A complete quote package must include the following:

1) CLIN pricing. Clin Pricing will be all inclusive, including any costs required to accomplish the requirements within the PWS.

2) Provide a brief description of the technical qualifications of the organization in regards to providing this type of service. This report should be no more than 1-7 pages.

Para (g) Contract award. This is amended to provide that the Government may conduct discussions prior to contract award at its sole discretion.

Para (j) Unique Entity Identifier (UEI) / CAGE Code. The quoter shall obtain these said codes and registration in the System Award Management (SAM) and complete the Online Representations and Certifications. Award cannot and shall not be made to an quoter without these codes.

Para (m) Quotation Preparation Costs. The Government will not pay any costs incurred in the submission of an quote, in making any necessary studies for the preparation thereof, or for any visit(s) the Contracting Officer may request for the purpose of clarification of the quote.

Para (n) Protests received at a level higher than the contracting officer will be referred to the contracting officer.

Protestor may request a review by the contracting officer or an independent review at a level higher than the contracting officer. Requests for appeals or independent review will be addressed to the contracting officer for referral to the review authority. Questions on this process will be referred to the cognizant contracting officer identified in the solicitation.

The RFO FAR, and DFARS RFO, are included and incorporated into this solicitation either by reference or in full text. If incorporated by reference, see provision 52.252-1 herein for locations where full text can be found.

HT001427QE004

https://www.sam.gov/portal/public/SAM/

(End of Addendum to 52.212-1)

52.212-2 EVALUATION--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (FEB 2026 DEVIATION 2026-O0038)

(a) See 52.212-2 Addendum

(b) Options. See 52.212-2 Addendum

(c) A written notice of award or acceptance of a quote, mailed or otherwise furnished to the successful quoter within the time for acceptance specified in the quote, shall result in a binding contract without further action by either party. Before the quote's specified expiration time, the Government may accept an quote (or part of an quote), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

52.212-2 ADDENDUM

Paragraph (a) is hereby replaced with the following:

Award will be made using the lowest price technically acceptable (LPTA) source selection process. Award will be made to the responsible quoter on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-price factors. The following factors shall be used to evaluate Quotes:

• Factor I: Technical

• Factor II: Price

Contract award will be made to the quoter provided its technical response conforms to the requirements of the solicitation; its price is determined to be fair and reasonable by the contracting officer; and the contracting officer determines the quoter is responsible.

Technical capability will be evaluated based on the contractor’s quote. The Contractor shall detail how the requirements will be fulfilled for the Specific Task outlined in the PWS. The Government will evaluate whether the Quoter has demonstrated in their technical/management plan that it meets all minimum requirements of this solicitation.

Quotes that do not demonstrate the quoted services meet all requirements will not be considered further for award.

If an quoter does not indicate whether its quoted services meet a certain minimum requirement, the Government will determine that it does not.

PROCESS FOR AWARD:

• Impartial consideration will be given to all Quotes received in response to this solicitation. Each quote will be evaluated strictly in accordance with its content and the Government will not assume that performance will include areas not specified in the quote.

• Prior to evaluation of Quotes, the Government will conduct a compliance review to determine if each quote meets all submission requirements as outlined in 52.212-1 and Addendum to 52.212-1. If a quote is found to be non-compliant, no further consideration will be given.

• All Quotes received in compliance with this solicitation will receive an evaluation as outlined below, FACTOR 1: TECHNICAL. The Government will evaluate Technical Performance for merit. Any quote with an unacceptable technical rating will not receive any further consideration. FACTOR 2: PRICE Evaluation of price for all Quotes deemed to have an acceptable Technical rating.

HT001427QE004

BASIS FOR AWARD.

EVALUATION:

FACTOR I: Overall Technical Evaluation. A combination of the technical merit and past performance subfactors.

Technical merit demonstrates the ability to meet the requirements of the solicitation and past performance rating demonstrate the probability of meeting the minimum past performance solicitation requirements.

Overall Technical Acceptable/Unacceptable Ratings Acceptable Proposal meets acceptable ratings for both Technical Merit and Past

Performance sub-factors.

Unacceptable Proposal does not clearly meet the minimum requirements for either the Technical Merit or Past Performance sub-factors.

SUB-FACTOR 1A. Technical Merit. Technical merit ratings reflect the Government's confidence in each offeror's ability, as demonstrated in its proposal, to perform the requirements stated in the Performance Work Statement (PWS) and solicitation. In evaluating the proposal risk, the Government will make an independent judgment of the probability of success, the impact of failure and the alternatives available to meet the requirements.

The following adjectival ratings will be used in evaluating each offeror's technical merit of their proposal.

Technical Merit Acceptable/Unacceptable Ratings Acceptable Proposal clearly meets the minimum requirements of the solicitation.

Unacceptable Proposal does not clearly meet the minimum requirements of the solicitation.

Note: To receive consideration for award, a rating of acceptable must be achieved for the technical merit sub-factor.

SUB-FACTOR 1B. Past Performance. The past performance evaluation is an assessment of the offeror's probability of meeting the minimum past performance solicitation requirements. This assessment is based on the offeror's record of relevant and recent past performance information that pertain to the products and/or services outlined in the solicitation requirements.

Sources of Past Performance Information for evaluation are as follows:

• Past performance information provided by the offeror, as solicited;

• Past performance information obtained from any other sources available to the Government, to include, but not limited to, Contractor Performance Assessment Reporting System (CPARS), Federal Awardee Performance and Integrity Information System (FAPIIS), Electronic Subcontract Reporting System (eSRS), or other databases; the Defense Contract Management Agency; and interviews with Program Managers, Contracting Officers, and Fee Determining Officials.

• In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available, the offeror may not be agency’s assessed favorably or unfavorably on the evaluation criteria and will therefore receive a neutral rating under Past Performance.

The following adjectival ratings will be used in evaluating the past performance for each offeror.

Past Performance Acceptable/Unacceptable Ratings Acceptable Based on the offeror's performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror's performance record is unknown.

Unacceptable Based on the offeror's performance record, the Government does not have a reasonable expectation that the offeror will be able to successfully perform the required effort.

Note: To receive consideration for award, a rating of acceptable must be achieved for the past-performance sub-factor.

FACTOR II: PRICE.

Price Analysis will be conducted. Quotes will be evaluated for price reasonableness, balance, and completeness.

The quoted price will be evaluated for the entire effort. A price is reasonable if, in its nature and amount, it does not exceed that which would be incurred by a prudent person in the conduct of competitive business. The Government may use various price analysis techniques and procedures to ensure a fair and reasonable price. Some of those techniques are, but not limited to, comparison of quoted prices received in response to the solicitation and/or comparison of quoted prices with the Independent Government Estimate. Price must be determined to be fair and reasonable.

Within the time for acceptance specified in the quote, shall result in a binding contract without further action by either party. Before the quote's specified expiration time, the Government may accept an quote (or part of an quote), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

Supplies or Services & Prices or Costs

Additional lnfonna11on/No1Bs

Item S�plles / Services

Product Service Description:

Teacher of the Deaf and

Hearing-Impaired Sessions - Base Year

Pricing Arrangement: Firm Fixed Price

Option Period 1 Product Service Description:

Teacher of the Deaf and

Option Line Item 1 001 Hearing-Impaired Sessions - Option Year 1

Pricing Arrangement: Firm Fixed Price

Option Period 2 Product Service Description:

Teacher of the Deaf and

Option Line Item 2001 Hearing-Impaired Sessions - Option Year2

Pricing Arrangement: Firm Fixed Price

Option Period 3 Product Service Description:

Teacher of the Deaf and

Option Line Item 3001 Hearing-Impaired Sessions - Option Year3

Pricing Arrangement: Firm Fixed Price

Option Period 4 Product Service Description:

Teacher of the Deaf and

Option Line Item 4 001 Hearing-Impaired Sessions - Option Year 4

Pricing Arrangement: Firm Fixed Price

Quantity unn

120 Each

120 Each

120 Each

120 Each

120 Each

UnhPrlce

HT001427QE004

Amount

DescriptionJSpecifications/Statement of Work

Performance Work Statement

Teacher of the Deaf and Hearing-Impaired Services

PART 1

1.0 GENERAL INFORMATION

HT001427QE004

1.1 General: This is a non-personal services contract to provide Teacher of the Deaf and Hearing-Impaired Services. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the Government.

1.2 Description of Services: The Contractor shall provide Teacher of the Deaf Services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this PWS.

1.3 Background: Educational and Developmental Intervention Services (EDIS) is a free community-based program which provides family-centered services in natural environments for children ages zero to 36-months of age, for military and civilian families that reside on United States Garrison West Point, NY (USAG).

1.4 Objectives: The quality of care provided by the Contractor shall be of a quality meeting or exceeding currently recognized national standards as established by the Joint

Commission (JC). The Contractor shall give the highest regard to patient dignity and observe the precepts of the American Hospital Association's Bill of Rights for Patients.

The Contractor shall abide by the Medical Treatment Facility (MTF) rules, regulations and by laws, including Medical Staff By laws, as well as applicable □HA regulations governing such things as medical records.

1.5 Scope: Serves as the Teacher of the Deaf for Early Intervention Services (EIS) of the Educational and Developmental Intervention Services (EDIS) program and provides EIS to infants/toddlers ages birth to three years and their families who are eligible for early intervention under Department of War (DoW) criteria. Clients include infants and toddlers with complicated developmental delays and disabilities that may result from complex medical diagnosis (e.g., genetic syndromes, vision and hearing deficits, physical disabilities related to prematurity and injuries at birth), as well as autism spectrum disorder, neuromuscular and motor dysfunction, cognitive delays, speech and language difficulties, behavioral/emotional disorders and global developmental delays. Implements a family centered approach to services that supports and fosters confidence and competence in families to support their child's development. Provides or coordinates a range of services and supports designed to ensure and enhance children"s personal development and resilience, strengthen family competencies, and promote the social and cultural inclusion of families and children.

1.6 Period of Performance (PoP): See SF1449 CUN structure.

1.7 Administrative Specifications:

1. 7 .1 Place of Performance: The work shall be performed at:

Keller Army Community Hospital

900 Washington Road

West Point, NY 10996

1.7.2 Recognized Federal Holidays:

New Year's Day

Martin Luther King Jr. 's Birthday

President's Day

Memorial Day

Juneteenth Day

Independence Day

Labor Day

Columbus Day

Veteran"s Day

Thanksgiving Day

Christmas Day

1. 7 .2.1 The Contractor is not authorized to work on holidays.

1.8 Contractor travel: Contractor travel is not authorized for this contract.

1.9 Other Direct Costs (ODC): RESERVED.

1.1 O Quality:

1.10.1 Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure nonrecurrence of defective services. The Contractor's QC program is the means by which the work complies with stated requirements. Within thirty calendar days after contract award, three copies of a comprehensive written QCP shall be submitted to the

COR and within 5 working days when changes are made thereafter. After acceptance of the Quality Control Plan (QCP) the contractor shall receive the CO's acceptance in writing of any proposed change to his QC system. See Part 7, Technical Exhibit 1 - CDRL A001.

1.10.2 Quality assurance (QA): The government will evaluate the contractor"s performance under this contract in accordance with the Quality Assurance Surveillance Plan

(QASP). This plan provides a systematic method for the Government to evaluate performance and to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.11 Contractor personnel:

1.11.1 CAC requirements: For all contractors who will work in Government facilities, the Facilities Security Officer (FSO)/Company's Security point of contact (POC) will provide the Government all the required information per the DHA CAC request process. See process in Part 1 Section 1.17.2.5 of the PWS. A CAC is the standard identification for eligible DoD contractor personnel.

1.11.1.1 The Contractor shall return all CACs to the FSO upon the departure of the Contractor(s).

1.11.2 Contractor onboarding and training. The Contractor shall complete all requirements, training, and forms as prescribed in the following requirements:

1.11.2.1 On the first duty day of arrival, all new contract personnel will report to the Human Resources Department (HAD) who will:

1.11.2.1.1 Issue and review the appropriate in-processing checklist. In-processing checklists must be completed and returned to HAD within 1 O days of issuance.

1.11.2.1.2 Initiate an Electronic Competency Assessment Folder (E-CAF) for each new assigned arrival.

1.11.2.1.3 Contractors and volunteers will only in-process through KACH HAD. They will be required to obtain a Common Access Card (CAC) through the installation

Identification Document (ID) Card office.

1.11.2.2 The DHA's contractor training list, see Attachment 4

1.11.3 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.11.4 Key control: RESERVED.

1.11.5 Lock combinations: RESERVED.

1.12 Key personnel (Contractor): RESERVED.

1.13 Data rights: RESERVED.

1.14 Reporting:

1.14.1 Contractor Manpower Reporting (CMR): RESERVED.

1.14.2 Non-Disclosure Agreement (NDA): RESERVED.

1.14.3 Government"s COR: The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including

Government drawings, designs, specifications; monitor contractor"s performance and notifies both the CO and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.14.4 Post award conference/periodic progress meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The CO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the CO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.15 Contractor Identification:

1.15.1 All contractor personnel shall identify themselves as contractor support personnel in all forms of communication with all entities with whom DHA/Deputy Assistant

Director for Acquisition (DAD-A)/Head of the Contracting Activity (HCA) has business dealings. The contractor shall: Answer all telephone calls and have a personalized voice message with an introductory statement that includes the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the DAD-A understands that the person is contractor support personnel. Include a title block in all emails that states the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting DHA/DAD-A/HCA understands that the person is contractor support personnel.

1.15.2 Contractor personnel will be required to attend meetings or otherwise communicate with Government and/or other contract representatives to meet the requirements of this order. Contractor personnel shall make their contractor status known during introductions.

1.15.3 Contractor personnel, while performing in a contractor capacity, are prohibited from using their retired or reserve component military rank or title in any written or verbal communications associated with the contracts in which they provide services.

1.16 Contractor Access to Health Affairs (HA)/DHA Network(s):

1.16.1 FSO/Company's Security POC shall notify the DHA Personnel Security Office after being awarded a contract that requires access to a DoD system. Contractor personnel requiring access to the HA/DHA networks for performance of their tasks require a background investigation and the security awareness training. The contractor shall be prepared for this process as it could take two (2) or more weeks. The FSO/Security POC shall submit a Standard Form (SF) 85/86 to DHA's Personnel Security

Office for a background investigation.

1.16.2 Company"s FSO/Security POC must notify the Personnel Security Office when the contractor has submitted the SF-85/86. The FSO/Security POC, or the COR must notify the DHA Personnel Security Office in writing of a contractor's termination from the contract, including the termination date.

1.17 Personnel Security:

1.17.1 The Contractor shall comply with DoD 8570.01-M, "Information Assurance Workforce Improvement Program, CH4" November 10, 2015 as amended; 8500.01, "Cybersecurity", dated March 14, 2014; DoD Manual (DoDM) 6025.18, "Implementation of the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule

Compliance in DoD Health Care Programs" dated March 3, 2019, Department of Defense Instruction (DoDI) 6025.18 "HIPAA Privacy Rule Compliance in DoD Health Care

Programs", dated March 13, 2019; and DoDM 5200.02 "Procedures for the DoD Personnel Security Program (PSP)," incorporation change 3, effective September 24, 2020. Contractor responsibilities for ensuring personnel security include, but are not limited to, meeting the following requirements:

1.17.1.1 Follow the DHA Personnel Security Office guidelines for submittal of security clearances. Contact the DHA Personnel Security Office for guidance on the appropriate background investigation required for personnel on the contract. The DHA Personnel Security Office can be reached at (703) 275-6038.

1.17.1.2 Initiate, maintain, and document personnel security investigations appropriate to the individual's responsibilities and required access to Controlled Unclassified

Information (CUI).

1.17.1.3 DHA Personnel Security Office does not deny any access to any automated information system (AIS), network, or Controlled Unclassified Information (CUI). If a contractor receives an unfavorable background investigation, the request for access will be sent back to the FSO for further action. Any unfavorable adjudication will result in DHA Personnel Security Office not signing off on any access request.

1.17.2 Security Investigative Requirements: The Contractor shall ensure HCPs comply with the following security requirements. HCPs shall be subject to the following additional security investigative processes, to include appointments with Security Managers:

1.17.2.1 Investigation Requirements. Contractor Employees will need a Suitability/Fitness Determination IAW DODI 1400.25, Volume 731 Suitability and Fitness

Adjudication for Employees, 5 CFR Part 731 Executive Order (EO) 10450 (Security Requirements for Government Employment), EO 13467 Reforming Processes Related to Suitability for Government Employment and Fitness for contractor Employees, Homeland Security Presidential Directive - 12 (HSPD-12) Policy for issue of a Common

Access Card. Suitability and fitness refers to character and behavior of the individual to work for the government. It does not include a person's qualifications, such as experience or ability. All employees and contractors must meet the suitability/fitness standard and criteria described in 5 CFR Part 731, Subpart B., to determine if persons satisfy the suitability criteria. Risk levels are assigned to positions and investigations are requested under 5 CFR Part 731. The Security Office will adjudicate the results on all employees, applicants, appointees, and contractor's using the criteria outlined in 5 CFR Part 731.202 and appendix B. The Security Office reviews the OF 306, SF 85, SF85P, SF86 and any supporting documentation and will make a suitability and or fitness decision. Federal laws and Department of Defense Instruction (DODI) 1402.5, Criminal History Background Checks on Individuals in Child Care Services, requires that contractors who will be dealing with children undergo specific federal and state background checks. During the period when the background checks are in progress, specific arrangements may have to be implemented by the Hospital Commander.

Once submitted for the background investigation the individual will receive instruction through NBIS and will have 1 O days to complete this process, if the individual does not complete this process within the time frame, the background investigation process will be terminated. Upon successful completion of the SF-85 via NBIS, KACH security office will review and interim adjudicate the purposes of CAC issuance and EOD, unless derogatory information has been discovered which will prevent the HCS from beginning work until the full Tier 1 investigation is complete and adjudicated by the DCSA CAS.

1.17.2.2 Contractor personnel shall be subject to the following security processes for fingerprints: Fingerprinting will be performed by Keller Army Community Hospital

Security Office. Fingerprints will be taken on a properly completed FD Form 258, SF87 or the Livescan Electronic Fingerprint machine. The COR shall coordinate with the

Keller Army Community Hospital Security Office for finger printing of contract personnel. The fingerprint check requests are then sent by Keller Army Community Hospital

Security Office to the FBI who will conduct a National Agency Check Special Agreements Check (SAC). The contractor will ensure that his/her employees present themselves to the location designated by the COR for their completion of the fingerprint card.

1.17.2.3 All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 05 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http:/�ko.jten.mil

1.17.2.4 Contractor and all associated sub-contractor's employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all Personal Identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HODA and/or local policy. In addition to the changes otherwise authorized by the change clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the

Government may require changes in contractor security matters or processes.

1.17.2.5 Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 or an equivalent or higher investigation in accordance with

DHA-AI 5200.04 Personnel Security Program. The contractor employee will be issued a CAC as the primary means of identification within the federal facility and while on the installation. HSPD-12 mandates the CAC for all federal employees, if duties involve one of the following: (1) Physical access to a DoD facility or access, via log on, to

DoD networks on-site or remotely; (2) Remote access, via log on to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities on multiple non-DoD federally controlled facilities on behalf the DoD on a recruiting basis for a period of 6 months or more. Contractors may be provided a CAC via an interim adjudication for CAC issuance purposes, which requires a favorable fingerprint check, and a scheduled Tier 1 investigation. Interim adjudications are at the convenience of the Government and will not be assumed.

1.17.2.6 The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity

ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR.

This training shall be completed within 30 calendar days of contract award and within 05 calendar days of new employees commencing performance with the results reported to the COR NL T 30 calendar days after contract award.

1.17.2. 7 All contractor employees with access to a government information system must be registered in the JKO (Joint Knowledge Online) System at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.17.2.8 Per DHA-AI 5200.03, Operations Security (OPSEC) Program, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. OPS EC Awareness for Military Members, DoD Employees and Contractors is available at the following website: OPSEC Awareness for Military Members, DOD Employees, and Contractors (usalearning.gov) or Sign Up for OPSEC Awareness for Military

Members, DOD Employees and Contractors GS130.16 (cdse.edu).

1.17.2.9 Unless otherwise specified, all financial, statistical, personnel, and/or technical data, which is furnished, produced, or otherwise available to the contractor during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of health care services under this contract. The contractor shall not release any of the above information without prior written consent of the KO. The contractor and contract RNs shall prepare medical records forms and documents as required, in accordance with the regulations and established guidelines listed in the contract and those established by the MTF commander.

1.17.2.1 O The contractor and contract personnel shall abide by federal and local MTF regulations and requirements concerning the nature of personnel reliability programs.

They shall also abide by federal and local MTF regulations concerning the confidentiality of patient records, to include but not limited to the Privacy Act of 197 4 and the

Health Insurance Portability & Accountability Act (HIPAA) of 1996. All regulations referenced are available for review from the COR, MTF, or the KO. All medical records and reports will remain property of the Government.

1.18 Non-Credentialed Personnel:

1.18.1 No later than 1 O days after award, the Contractor must submit a complete, current, and accurate qualifying package for Teacher of the Deaf to the EDIS Program

Manager and the COR for approval, along with copies of resumes, qualifying degrees, certifications, licenses, and BLS, and other documentation as specified under minimum professional qualifications found in Section 5.5.1.2. The COR will notify the Contractor of acceptance or non-acceptance of proposed employees within 3 working days of the receipt of packets based on the contents evidencing that all qualification requirements are met.

1.18.2 Should the Contractor need to add additional providers during the contract period, the same process as stated in this section shall apply for each additional Teacher of the Deaf.

1.19 Antiterrorism/Operations Security (AT/OPSEC).

1.19.1 Access to Government IS. All Contractors with access to a Government info system shall successfully complete the DoD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.19.2 OPSEC Training. New contractor personnel shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All RNs shall complete annual

OPSEC Awareness training thereafter.

1.19.3 Antiterrorism (AT) Level I Training. All contractor personnel shall complete AT Level I awareness training within 30 calendar days after starting. The contractor shall submit certificates of completion for each affected contractor personnel to the COR or to the CO within 30 calendar days after completion. AT level I Awareness training is available at the following website: http:/�ko.jfcom.mil/.

1.19.4 Access and General Protection/Security Policy and Procedures. All RNs shall comply with applicable installation, facility and area commander installation/ facility access and local security policies and procedures which will be provided to the contractor by a Government representative within five working days of award. Contractor shall provide all information required for background checks to meet installation access requirements as performed by the installation Provost Marshal Office, Director of

Emergency Services or Security Office. The RNs shall comply with all personal identity verification requirements as directed by DoD and/or local policy. In addition, should the Force Protection Condition (FPCON) at any facility or installation change, the Government may require changes in contractor security processes.

1.19.5 Information Assurance (IA) Awareness Training. All Contractor and sub-contractor personnel requiring network access to Government IS shall successfully complete

Dow IA Awareness training. Training certificates provided to the COR immediately upon completion.

1.19.6 The contractor shall complete all required DHA training and provide all training certificates to the COR upon completion.

PART 2

2.0 DEFINITIONS & ACRONYMS

2.1 DEFINITIONS:

2.1.1 BENEFICIARIES OF THE MILITARY HEALTHCARE SYSTEM: Those individuals entitled to care at the MTF IAW AR 40-3.

2.1.2 BACKUP PERSONNEL: Pre-approved contract personnel designated to move into the position of the primary contract personnel to perform required services for the duration of his/her absence.

2.1.3 CLINICAL PRIVILEGES: Authorization by the government body to provide specific patient care and treatment services in the organization, within well-defined limits, based on the individual's license, education, training, experience, competence, judgment, and physical and mental health.

2.1.4 CONTINUING EDUCATION: Education beyond initial professional preparation that is relevant to the type of patient care delivered in the organization, that provides current knowledge relevant to the individual's field of practice, and that is related to findings from quality assurance activities.

2.1.5 CONTRACTING OFFICER. A person with authority to enter into contracts; administer or terminate contracts. Make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.6 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the

Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1. 7 CONTRACTOR. The term as used in this contract refers to the prime.

2.1.8 DEFENSE ENROLLMENT ELIGIBILITY REPORTING SYSTEM (DEERS): A computerized system that maintains current eligibility status for all eligible health care beneficiaries.

2.1.9 ELECTRONIC HEALTH RECORD SYSTEM: An automated medical information system that provides integrated support for the functional work centers of inpatient and outpatient care facilities, patient administration, patient appointments and scheduling, nursing, laboratory, pharmacy, radiology and clinical dietetics.

2.1.1 0 GOVERNMENT-FURNISHED PROPERTY (GFP): Property in the possession of, or directly acquired by, the Government and subsequently made available to the contractor.

2.1.11 MILITARY TREATMENT FACILITIES (MTF): Military hospital or clinic.

2.1.12 MILITARY TIME is on a 24-hour clock, i.e.

8:00 a.m. - 0800

9:1 0 a.m. - 091 0

Noon - 1200

8:00 p.m. - 2000

9:1 0 p.m. - 211 0

Midnight - 2400

12:01 a.m. -0001

2.1.13 MILITARY DATES are written by placing the day of the month, followed by the first three letters of the month, followed by the last two digits of the year, i.e., September 02, 2001 - 02 Sep 01

November 10, 2004 - 1 0 Nov 04

May 1, 2005 - 01 May 05

2.1.14 PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.15 PRIME SOURCE VERIFICATION: Confirmation from a primary source (granting agency) or a service that confirms credentials from a primary source that the information provided by the health care provider is current, correct, and substantiates qualifications.

2.1.16 QUALITY ASSESSMENT & IMPROVEMENT (QA&I): An ongoing program designed to objectively and systematically monitor and evaluate the quality and appropriateness of patient care, to pursue opportunities to improve patient care, and to resolve identified problems.

2.1.17 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.18 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.19 QUALITY CONTROL (QC): Those actions taken by the Contractor to control and ensure that performance of duties meet the requirements of the contract.

2.1.20 SPECIAL NEEDS PROGRAM MANAGEMENT INFORMATION SYSTEM (SNPMIS): An enterprise-wide application that documents and manages data regarding early intervention services provided to eligible infants, toddlers and school-aged children enrolled in the Department of War Education Activity Schools.

2.1.21 SUBCONTRACTOR. One that enters into a subcontract and assumes some of the obligations of the primary Contractor.

2.1.22 TRAINING HOLIDAYS: Training holidays are days designated by the MTF Commander either the workday preceding or following a legal public holiday. The number of training holidays may vary from year to year.

2.1.23 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.24 WORK WEEK. Is defined as Monday through Sunday (dependent on workload and mobilization requirements).

2.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative

ADP Automated Data Processing

AHA American Heart Association

AIS Automated Information System

AMA American Medical Association

AOD Administrative Officer of the Day

BCLS Basic Cardiac Life Support

BLS Basic Life Support

CAC Common Access Card

CAP Cloud Access Point

CFR Code of Federal Regulations

CHAMPUS Civilian Health and Medical Program of the Uniformed Services

CHCS Composite Health Care System

CUN Contract Line-Item Number

CME Continuing Medical Education

CNA Certified Nursing Assistant

CO Contracting Officer

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTA Contracting Officer's Technical Representative

COTS Commercial off the Shelf

CPGs Clinical Practice Guidelines

CONTRACTOR HCP Contract Healthcare provider

DA Department of Army

DEA Drug Enforcement Administration

DCCS Deputy Commander for Clinical Services

DEA Drug Enforcement Administration

DMHRSI Defense Medical Human Resources System Internet

DMRC Deployment Medical Readiness Clinic

DOD Department of Defense

DODI Department of Defense Instruction

ECFMG Educational Commission for Foreign medical Graduates

EIS Early Intervention Services

EDIS Educational and Developmental Intervention Services

EFT Electronic Funds Transfer

FAR Federal Acquisition Regulation

FIPS PUB Federal Information Processing Standards Publication

FSO Facility Security Officer

FTE Full Time Equivalent

GS General Schedule

HCAA Health Care Acquisition Activity

HCP Health Care Provider

HIPAA Health Insurance Portability & Accountability Act of 1996

HSPD Homeland Security Presidential Directive

IFSP Individualized Family Service Plan

JC Joint Commission

JKO Joint Knowledge Online

KO Contracting Officer

LPN Licensed Practical Nurse

MEDCEN Medical Center

MEDCOM Medical Command

MEDDAC Medical Department Activity

MHS Military Health System

MILSTD Military Standard

MP ICAM Mission Partner Identity, Credential, and Access Management

MPAS Mission Partner Applicant Sponsor

MTF Military Treatment Facility

NACI National Agency Check with Inquiries

NASW National Association of Social Workers

NCOIC Noncommissioned Officer in Charge

OCONUS Outside Continental United States (includes Alaska and Hawaii)

OIC Officer-in-Charge

0MB Office of Management and Budget

OTSG Office of the Surgeon General, U.S. Army

OSHA Occupational Safety & Health Association

PAD Patient Administration Division

PWS Performance Work Statement

PDH-CPG Post Deployment Health Evaluation and Management - Clinical Practice Guidelines

PDHRA Post-Deployment Health Re-Assessment

PIPO Phase In/Phase Out

PL Public Law

POC Point of Contact

PPIMS Past Performance Information Management System

QA&I Quality Assessment & Improvement

QA Quality Assurance

QC Quality Control

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Program

QCP Quality Control Plan

RFP Request for Proposal

RMC Regional Medical Command

RN Registered Nurse

SAPR Sexual Assault Prevention and Response

SF Standard Form

SNPMIS Special Needs Program Management Information System

SP Special Publication

TAB Therapeutic Agents Board

TOS Terms of Service

US United States

USAG United States Garrison at West Point

68W Military Health Care Specialist

2.3 Applicable Publications, DHA Administrative Instructions (Al), etc.:

DHA-AI 5200.04 Personnel Security Program (PWS 1.17.2.5)

DHA-AI 5200.03 Operations Security (OPSEC) Program (PWS 1.17.2.8)

DHA-PM 6025.13 Volume 4, Clinical Quality Management in the Military Health System (PWS 1.18.1)

1. Applicable Publications

1.1. Applicable Publications

1.1.1. Public Law:

Public Law 91-596 Occupational Safety and Health Act of 1970

Public Law 104-191 Health Insurance Portability and Accountability Act of 1996

1.1.2. Accreditation Manuals:

The Joint Commission (T JC) Manual (Current Edition)

1.1.3. Defense Health Agency:

DHA-AI 001 Telework Program

DHA-AI 003 Physical Security Program

DHA-AI 034 Drug-Free Workplace Program

DHA-AI 050 Accounting of Disclosures of Personally Identifiable Information (PII) and Protected Health Information (PHI)

DHA-AI 5015.01 Records Management

DHA-AI 5200.02 Information Security Program

DHA-AI 5200.03 Operations Security (OPSEC) Program

DHAPI 6000.03 Life Support Training Certification Requirements and Guidance

DHAPI 6010.02 MHS Prescription Drug Monitoring Program

DHAPI 6015.02 Beneficiary Counseling and Assistance Coordinator (BCAC) and Debt Collection Assistance Officer (DCAO)

DHAPI 6025.04 Pain Management and Opioid Safety in the MHS

DHAPI 6025.06 Standardized Templates for Primary Care Clinical Encounter Documentation

HT001427QE004

DHAPI 6025.1 O Standard Processes, Guidelines, and Responsibilities of the DoD Patient Bill of Rights and Responsibilities in the Military Health System (MHS)

Military Medical Treatment Facilities (MTFs)

DHAPI 6025.20 Medical Management (MM) Program within the Military Health System (MHS)

DHAPI 6025.26 Standard Processes for the Military Health System (MHS) Nurse Advice Line (NAL)

DHAPI 6025.27 Integration of Primary Care Behavioral Health (PCBH) Services into Patient-Centered Medical Home (PCMH) and Other Primary Care Service

Settings within the Military Health System (MHS)

DHAPI 6025.28 Standard Processes and Procedures for Communication of Laboratory and Radiology Results

DHAPI 6025.29 Provision of Human Immunodeficiency Virus (HIV) Pre-Exposure Prophylaxis (PrEP) for Persons at High Risk of Acquiring HIV Infection

DHAPI 6025.33 Acupuncture Practice in Military Treatment Facilities

DHAPI 6025.39 Medical Ethics in the Military Health System

DHAPI 6025.42 Routine Adult Transthoracic Echocardiogram (TTE) Standards for all Military…