HT001126RFI0247 - Virtual PT Platform.pdf

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RFI for Virtual Physical Therapy Program
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HT001126RFI0247
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This is a Request for Information (RFI) issued by the Defense Health Agency Contracting Activity for market research on a Virtual Physical Therapy Program. The RFI number is HT001126RFI0247, and responses are due by Thursday, 06 August 2026, at 12:00pm ET. This is strictly a market research document and does not constitute a Request for Proposal, commitment to contract, or obligation to pay for responses. The government is not accepting unsolicited proposals at this time, and participation in this RFI does not guarantee future solicitation opportunities.

The requirement involves delivering musculoskeletal and pelvic floor physical therapy services to active-duty service members and their families through a virtual platform. The contractor must provide remote services utilizing advanced sensor technology, artificial intelligence-enabled biomechanic feedback, digital patient engagement, and clinical oversight by a licensed Doctor of Physical Therapy. All necessary hardware, software, program management, and data analytics must be included to achieve clinically meaningful outcomes. The Virtual PT Platform must be compatible with DHA's enterprise telehealth platform, Amwell, at the time of award. Potential NAICS codes are 621999 (All Other Misc Ambulatory Health Care Services) or 621340 (Office of Physical, Occupational and Speech Therapists and Audiologists). Interested parties must submit detailed capability statements addressing administrative information, specific PWS feedback and questions, and capability/approach details. Statements should be submitted in Microsoft Word or Adobe PDF format via email to Contracting Officer Linda Walker (linda.m.walker38.civ@health.mil) and Contract Specialist Destiny Wood (destiny.r.wood2.civ@health.mil), with proprietary information clearly marked and minimized.

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DEFENSE HEALTH AGENCY (DHA)

REQUEST FOR INFORMATION – HT001126RFI0247

VIRTUAL PHYSICAL THERAPY PROGRAM

1. Purpose.

The Defense Health Agency Contracting Activity (DHACA), Professional Services Contracting Division (PS-CD) is conducting Market Research to identify qualified sources for the Virtual Physical Therapy Program requirement.

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Government is not seeking proposals at this time and will not accept unsolicited proposals. Vendors are advised that the Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP that may be issued.

2. Objective.

The contractor shall deliver musculoskeletal and pelvic floor physical therapy for beneficiaries using advanced sensor technology, artificial intelligence-enabled biomechanic feedback, digital and virtual patient engagement, and clinical oversight by licensed Doctor of Physical Therapy.

The contractor shall deliver remote physical therapy services to the target populations described in the Performance Work Statement using digital delivery only. Services include all necessary hardware, software, program management, data analytics, and clinical oversight to deliver quality physical therapy to beneficiaries resulting in clinically meaningful outcomes and improvements. The contractor shall accomplish clinically meaningful outcomes as a result of virtual physical therapy delivery.

The Virtual PT Platform must be able to be delivered via DHA’s telehealth platform, Amwell, at the time of award.

Potential NAICS:

• 621999, All Other Misc Ambulatory Health Care Services; or

• 621340, Office of Physical, Occupational and Speech Therapists and Audiologists

Attachment:

Draft Performance Work Statement – Virtual Physical Therapy Program

3. Background.

The Defense Health Agency (DHA) has a need to deliver convenient, clinically effective physical therapy services to active-duty service members and their families, anytime, and anywhere. DHA intends to pilot and validate the efficacy of virtual physical therapy delivered through its enterprise telehealth platform, delivered fully remotely at the convenience of the patient.

Interested parties are requested to respond to this RFI with a detailed capability statement in support of the sections below. If an interested party has previously responded please state as such.

Section 1 – Administrative Information

Provide administrative information including the following as a minimum:

• Name, mailing address, phone number, and e-mail of designated point of contact.

• Identify the respondent’s CAGE code and UEI number.

• Proprietary information must be clearly marked as such.

• RFI Number

• Small Business/Socio-Economic status of respondent, if any, (i.e. small business, small, disadvantaged business, 8(a) small business, service-disabled veteran-owned small business, HUBZone small business, woman-owned small business, and economically disadvantaged women-owned small business).

Section 2 – Statements and Questions for the Interested Party

The Government seeks feedback and comments on the attached draft PWS in general, with specific interest in written comments/feedback on the following considerations/sections:

1. Identify any areas where interested parties believe a potential risk exists or will present itself by fulfilling the terms of the PWS (e.g., identification of any deficiencies or false assumptions in the

PWS)

2. Is there any area within the PWS where interested parties believe the Government could improve the stated requirements in a clear and unambiguous manner? If so, please identify them and provide recommended language.

3. Can the virtual PT platform be delivered through DHA’s enterprise telehealth platform, Amwell?

4. Is there another NAICS Code that you think would be best suited for this effort? If so, please identify the NAICS and why you deem it more appropriate.

5. Can you support the entire scope of the PWS?

• If yes, will you team with other vendors or can you support on your own.

• If not, will you consider subcontracting with another vendor?

6. What contract vehicle, contract type, would you recommend for this effort? Please list any existing contract vehicles you hold, i.e. NASA SEWP, OASIS, MAS.

Section 3 – Capability/Approach

Interested parties are requested to provide your capabilities detailing how you will be able to meet all the requirements outlined in the Performance Work Statement based upon your experience performing under similar efforts. Address all areas in Section II as they are identified in the PWS.

1. Identify your capabilities to fulfill the requirements in the PWS. Include examples of technical capabilities, capacity, and areas of expertise (i.e., customer, contract type, description of work performed relevant to the PWS).

2. Describe any teaming agreements that will allow you to successfully perform the requirements as outlined in the PWS. If you intend to use joint venturing (JV), partnering or consortiums to meet the requirements of the areas contained herein, provide information on how you would envision your company's areas of expertise and those of any proposed JV/partnering/consortium would be combined to meet the specific requirements contained in the PWS.

*Interested parties are advised to examine this RFI and the supplemental documents in the attachments in their entirety to ensure its response provides all information requested. Interested parties are cautioned that merely re-stating the requirements with a statement of intent to perform DOES NOT reflect an understanding of the requirements or capability to perform.

Capability statements should be submitted in Microsoft Word compatible format or Adobe PDF and are due no later than Thursday, 06 August 2026, 12:00pm ET. Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED. To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned.

Capability statements should be submitted via email to the Contracting Officer, Ms. Linda Walker at linda.m.walker38.civ@health.mil and the Contract Specialist, destiny.r.wood2.civ@health.mil.

mailto:linda.m.walker38.civ@health.mil mailto:destiny.r.wood2.civ@health.mil

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