HT001125RFI0219_Sources Sought_CCO Services_v2.docx

REQUEST FOR INFORMATION: HT001125RFI0219

Defense Health Agency Correspondence Control Office Support

1.0 Description

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is being issued solely for information and planning purposes. It does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Defense Health Agency (DHA) is not at this time seeking quotes or proposals and will not accept unsolicited proposals.

Respondents are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued.

If a solicitation is released, it may be solicited through the GSA OASIS+ (Plus) Multiple Award IDIQ Contract 8(a) Small Business (if adequate number of responses are received in response to this RFI) or synopsized on System for Award Management (SAM) website as an 8(a) Small Business Set-Aside. It is the responsibility of the potential offerors to monitor both sites for additional information pertaining to this requirement. The results of this market research may contribute to determining the method of procurement.

2.0 Background

2.1 The Military Health System (MHS) is a global, comprehensive, and integrated system that includes combat medical services, peacetime health care delivery, public health services, medical education and training, and medical research and development. The MHS is comprised of the Office of the Assistant Secretary of Defense for Health Affairs (ASD (HA)), the DHA, the Military Medical Services, and the TRICARE healthcare program. The MHS creates and sustains a medically ready military force through the delivery of safe, high-quality medical, dental, and public health services around the world. A ready medical force provides these services worldwide, from the battlefield to military hospitals and clinics. The MHS cares for 9.4 million beneficiaries, delivering care globally in military hospitals and clinics and providing coordinated, integrated care through civilian TRICARE networks. TRICARE is the healthcare program for uniformed Service members, retirees, and their dependents around the world that provides comprehensive coverage to all beneficiaries including special health programs and healthcare, prescriptions, and dental care plans. The DHA is responsible for the administrative functions of all Military Medical Treatment Facilities (MTFs) for budgeting, IT, administration and management, policies and procedures, and construction DHA is active around the world, with military and civilian experts supporting military health operations at military hospitals and clinics, as well as dental and veterinary clinics.

An integral part of the DHA mission is the DHA Chief of Staff (CoS). The CoS provides a primary focal point for situational awareness, information fusion, and analysis sharing. Under guidance of the CoS, the Correspondence Management Team will provide a consistent, cross functional team that will support services to DHA Networks in support of healthcare delivery, and coordination of readiness support to the Services and Combatant Commands.

2.2 The DHA is seeking contract support to provide document management, task management, coordination, and reporting requirements to include developing and revising business rules in accordance with the attached draft Performance Work Statement (PWS). Please be advised this is a draft PWS and is subject to change based on the information received from this RFI.

2.3 Delivery Period/Period of Performance: The anticipated period of performance will begin in October 2025 and will not exceed 5 years.

3.0 Requested Information

The DHA is seeking the following:

3.1 Companies/Vendors who are capable of providing or have provided similar document management, task management, coordination, and reporting requirements to include developing and revising business rules, services in the past with the requirements listed in section 5 of the draft PWS attached.

3.2. Requirements: See Draft PWS attached.

3.3 Is there anything within the Draft PWS that appears to be overly restrictive? If yes, please explain why.

3.4 List out any schedules that your company is on. (i.e. GSA MAS, OASIS +, etc.)

4.0 Responses

4.1 Interested parties are requested to respond to this RFI with a Capability Statement to include two sections: Section 1 – Administrative Information per RFI Section 4.3 and Section 2 – Requested Information per RFI Section 3.0. Capability Statements should be tailored to the particulars of this effort, with appropriate documentation supporting claims of organizational and staff capability. If significant subcontracting or teaming is anticipated to deliver technical capability, organizations should address the administrative and management structure of such arrangements.

4.2 Capability Statements should be submitted in Microsoft Word for Office compatible format and are due no later than 4:00PM EST, Wednesday, May 21, 2025. Responses shall be limited to ten (10) pages and submitted via e-mail to marki.settles.ctr@health.mil, Contract Specialist and leslie.s.nelson.civ@health.mil, Contracting Officer. Please use the following title in your email subject line HT001125RFI0219 Correspondence Control Office Support. Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED. To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned.

4.3. Section 1 of the Capability Statement shall provide administrative information, and shall include the following as a minimum:

4.3.1. Name, mailing address, phone number, and e-mail of designated point of contact.

4.3.2. Recommended contracting strategy.

4.3.3. In order for the Government to assess the market capability of your company or organization as to one or more aspects of the Correspondence Control Office Support draft PWS, please provide the following company information:

a. Company Name;

b. Unique Entity ID;

c. CAGE;

d. Applicable NAICS Codes;

e. Business size status and date of last certification;

f. Applicable GSA SINs [to include description of SIN product/service classification/description];

g. All Applicable Contract Numbers [i.e. GSA OASIS+, GSA Multiple Award Schedules, etc.] (This information is for market research only and does not preclude your company from responding to this notice.)

5.0 Summary

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide Correspondence Control Office Support. The information provided in the RFI is subject to change and is not binding on the Government. The DHA has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.