ITO_SF30_HSTS01-16-R-RES737_Amendment_0001_1-27-16.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE PAGE OF PAGES

1 1

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

6. ISSUED BY CODE 20 7. ADMINISTERED BY (If other than Item 6) CODE 01

Department of Homeland Security

Transportation Security Administration

Office of Acquisition

601 S. 12th Street

Arlington, VA 20598-6025

Transportation Security Administration

Office of Acquisition, Workforce and Enterprise Operations

601 S. 12th Street

Arlington, VA 20598-6025

Attn: Andrea S. Adam, phone: 571-227-4627

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X) 9A. AMENDMENT OF SOLICITATION

NO.

HSTS01-16-R-RES737

9B. DATED (SEE ITEM 11)

12/10/2015

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

CODE FACILITY CODE

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE

PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is required to sign this document and return 1 copy to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this amendment to Solicitation HSTS01-16-R-RES737 is to provide the Government's responses to vendor questions, revise the Statement of Work (SOW) and incorporate additional changes into the solicitation. The RFP is amended as follows:

1) The Government's responses to vendor questions are provided as Attachment II;

2) The revised SOW is incorporated as Attachment I and replaces the SOW issued on 12/10/2015 in its entirety. All changes are highlighted; and

3) The date for Offerors to submit proposals has been extended from Thursday, January 21, 2016 to Thursday, February 4, 2016 at 4:00 pm local time (Washington, DC).

All Amendments must be acknowledged.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Loretta R. Hawley

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

16C. DATE SIGNED

NSN 7540-01-152-8070 STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

Attachment I

Statement of Work

Janitorial Services for the Transportation Security Administration at

Hilo International Airport (ITO)

Revised 1-26-16

1. Organization

Government Entity

Transportation Security Administration

Office of Real Estate Services

TSA-17

601 South 12 th Street

Arlington, VA 20598-6017

Service Location

Hilo International Airport

General Lyman Field

Hilo, HI 96720

2. Background and Objectives

Janitorial services are required for the non-leased, TSA Security Checkpoint Passenger Screening and Baggage

Screening areas at the Hilo International Airport (ITO) in Hilo, HI. TSA currently occupies approximately

3,564 square feet of space.

3. Scope of Work

3.1. TSA requires daily cleaning of all TSA-occupied Security Checkpoint Passenger Screening and Baggage

Screening Space listed in Attachment I to this Statement of Work. The Contractor shall provide all labor, supervision, uniforms, cleaning supplies, trash receptacle liners and equipment necessary for the janitorial maintenance of all TSA-occupied baggage screening space.

3.2. All janitorial tasks to be performed at each location are designated in Section 4 – Technical

Requirements/Tasks in this Statement of Work.

3.3. The minimum staffing requirements and designated shift hours are listed in Section 5 – Minimum Labor

Standard in this Statement of Work.

3.4. The Contractor will coordinate with the local TSA Point of Contact to ensure complete and seamless distinction between the TSA-occupied space and the Airport-cleaned areas. This includes coordinating large scale projects such as floor and carpet cleaning.

3.5. The Contractor shall be responsible for all costs to complete the janitorial services described in this

Statement of Work including costs for all required licenses, permits and parking.

3.6. The Contractor is responsible for removing trash from the facility and disposing of trash in dumpsters located on airport property.

3.7. The Contractor shall ensure the facilities are cleaned according to all health, safety and industry standards.

TSA Statement of Work

3.8. The Contractor shall immediately report to the local TSA Point of Contact any malfunctioning plumbing or lighting and any new stains or damage to floors, furniture or equipment.

3.9. The Contractor shall clean and dust only TSA equipment that is within five feet of the floor due to safety concerns. The Contractor is not permitted to use ladders.

3.10. All areas should be free of spills, dust, dirt and debris. Walls, baseboards, and other surfaces must be free of splashing and markings from equipment. Surfaces must be freshly cleaned and have no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints. Outside surfaces of equipment must have a polished appearance. All TSA-purchased fans, within five feet of the floor, must be free of obvious dust and dirt.

3.11. Floors are to be maintained in accordance with best trade practices. Carpets must be free of obvious dirt and debris, spots, and removable stains. Hard surface floors and moldings must be bright and clean.

Damp mopping and/or buffing of floors must be slip resistant, free of marks, skipped areas, and streaks.

There must be no buildup of materials in corners or crevices. Tables and mats must be returned to their proper places after cleaning.

4. Technical Requirements/Tasks

4.1. TSA Checkpoint Passenger Screening Space

4.1.1. Checkpoint Space Definition

TSA identifies the start of the checkpoint as the front of the x-ray machine nearest the beginning of the checkpoint screening lane. The start of the checkpoint begins at the beginning of the 6' long table(s) in front of the x-ray machines. Queuing areas and exit lanes are not included as necessary screening areas.

The end of the checkpoint will be either the composure tables at the end of the x-ray, the ETD machines, or the supervisor podium, whichever is furthest to the rear. The private screening room is included as part of the checkpoint space.

4.2. TSA Baggage Screening Space

4.2.1. Baggage Screening Definition

The checked baggage screening area will include the actual footprint of the screening equipment and necessary area around the machines to carry out screening and alarm resolution duties.

4.3. Checkpoint Screening Space Tasks

4.3.1. Daily

1. Empty trash and insert new liners and remove any boxes or articles marked "Trash" that are placed near the trash receptacles.

2. Clean outside surfaces of Checkpoint screening equipment.

3. Vacuum carpet and mats and under Checkpoint screening equipment.

4.3.2. Weekly Tasks

4.3.2.1. Once Weekly Tasks

1. Clean Checkpoint stanchions.

2. Clean all glass partitions.

3. Clean all divestiture bins.

4. Disinfect all trash receptacles.

5. Dust and clean all TSA-purchased fans within five feet of the floor.

4.3.2.2. Monthly Tasks

Steam clean carpeting and rubber fatigue mats.

4.4. Baggage Screening Space Tasks

4.4.1. Daily

1. Empty trash and insert new liners and remove any boxes or articles marked "Trash" that are placed near the trash receptacles.

2. Clean outside of baggage screening machines.

3. Sweep and dry-mop all-hard surface floors.

4.4.2. Twice Weekly

Wet-mop all hard surface floors.

4.4.3. Quarterly

Strip and wax VCT flooring.

5. Minimum Labor Standard

The Contractor shall provide janitorial services and trash removal in the TSA Checkpoint and Baggage

Screening areas seven days per week between the hours of 1130 to 1430. The Contractor shall provide cleaning one day per month between the hours of 0000 to 0330. The determination of the daily staffing to meet all janitorial requirements is the sole responsibility of the offers.

Minimum Staffing Requirements

Shifts

Minimum # of

Employees

Hours Per

Shift

Hours per

Day

Days per

Week

Hours Per

Week

Days Per

Year

Hours Per

Year

Supervisor 1 2 2 4 104 208

1130 to 1430 1 3 3 7 21 365 1,092

0000 to 0330 1 3 3 12 36

0000 to 0330 1 2 2 4 8

Total 1,344

6. Quality Control

6.1. The Contractor shall have a formal and written quality assurance plan in place covering all aspects of the services to be performed.

6.2. The Quality Assurance Plan at a minimum, should include:

6.2.1. Checklists which allow the Contractor to annotate the date and time that each of the required tasks is performed and allow the Government to annotate that the tasks were completed.

Also, the following statement must be incorporated into the checklists for daily Government verification by written annotation: “Performance meets the SOW requirements, including the requirement that the service areas are free of spills, dust, dirt and debris upon completion of the schedule cleaning hours.”

This will allow TSA to monitor whether the tasks are being completed in accordance with the contract terms. One checklist per service area shall be maintained at the service area location in each terminal. (See SOW Attachment I). Shortly after award, the COR will designate a specific location at each of these service locations for the storage of each checklist.

6.2.2. Any other documents or documentation of standard operating procedures that will demonstrate the

Contractor’s performance standards.

6.3. The Contractor shall submit a Draft Quality Assurance Plan to the Contracting Officer’s Representative

(COR) within ten (10) business days after contract award with a copy sent by email to the Contracting

Officer. The COR will review and provide comments, if necessary, which shall be incorporated into the vendor’s Final Quality Assurance Plan. The COR will review the Final Quality Assurance Plan submission and will either approve it or return it with comments. In the event of non-approval, the

Contractor shall address the COR’s comments and re-submit the document for approval within three (3) business days after receiving the COR’s comments.

7. Deliverables

Deliverables are to be submitted electronically in Microsoft Excel or Word format. Days are business days.

Deliverables Due Date Recipients

Draft Quality Control Plan with

Checklist

10 days after contract award TSA Local POC/TSA

HQ POC

Final Quality Control Plan with

Checklist

Three (3) days after draft comments

TSA Local POC/TSA

HQ POC/CO

8. Contractor Furnished Resources

8.1. The Contractor shall furnish all supplies and equipment necessary to accomplish tasks as stated in this

Statement of Work.

8.2. The Contractor shall use products and materials made from biodegradable based materials to the extent possible without jeopardizing the intended use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards.

8.3. The Contractor shall use products and equipment consistent with FAR clause 52.223-10 Waste Reduction

Program (August 2000). Accordingly, all products shall be considered environmentally beneficial and/or recycled, phosphate-free, non-corrosive, non-flammable, and fully biodegradable. The Contractor shall minimize the use of harsh chemicals that may release irritating fumes.

8.4. The Contractor shall use paper and paper products with recycled content conforming to EPA specifications.

9. Government Furnished Resources

9.1. TSA will provide storage space in a TSA-leased area for the Contractor. The Contractor will be responsible for providing storage containers and the locks to secure the storage containers.

9.2. The Government accepts no liability for any of the Contractor’s property.

10. Access to Airport Resources

10.1. Water can be accessed from janitorial closets within the Airport. Electricity is available at the TSA

Checkpoint and Baggage Screening areas.

10.2. Contractors will have access to the Airport trash dumpsters. The Airport dumpsters are located in the non-secured area.

11. Security Requirements

11.1. Contractor employees are required to meet all airport security screening requirements, which include criminal background checks and fingerprinting. For information on security requirements and fees, please contact the ITO Airport Pass & ID Office at phone, 808-961-9351.

11.2. Additional information is also available on the State of Hawaii Airport Division website at http://hidot.hawaii.gov/airports/doing-business/badging/.

11.3. The Contractor and all of its employees must obtain a Secure Identification Display Area (SIDA) badge which must be displayed at all times. Employees will also require security screening for entry into the sterile areas.

11.4. All security requirements shall be met prior to the start of the contract.

11.5. New employees shall meet all Airport security and badging requirements prior to starting work.

11.6. The Contractor is responsible for all fees associated with security requirements.

11.7. At least 10 days prior to any staff change, (addition or replacement) the Contractor must notify the TSA

COR of the change. The purpose of this notification is to maintain the integrity of security access and compliance with security requirements.

http://hidot.hawaii.gov/airports/doing-business/badging/

12. Business Requirements

12.1. The Contractor shall meet and maintain the insurance and bonding requirements established by the State of Hawaii Department of Transportation, Airports Division for doing business on airport property. Please contact the Assistant Airports District Manager in Hilo at (808) 961-9300 for specific requirements or visit the Airport website at http://hawaii.gov/ito/airport-information/ito-staff.

12.2. All security clearances and badging fees are the responsibility of the Contractor.

12.3. The Contract is responsible for all parking fees.

12.4. This contract is subject to the Service Contract Labor Standards (formerly known as the Service Contract

Act of 1965). Compliance with the Department of Labor’s Service Contract Act Wage Determination is required. The Wage Determination is included as an attachment to the solicitation.

13. Emergencies

13.1. Under no circumstances shall the Contractor touch, smell, or attempt to clean up hazardous substances.

The Contractor is not a first responder. A first responder is a qualified official who has specific training in resolving hazardous material situations.

13.2. The cleaning of biohazardous materials is not a requirement under this contract. It is the Airport’s responsibility to provide janitorial services for biohazardous materials.

13.3. The Contractor shall notify the local TSA Point of Contact for janitorial issues requiring immediate support.

14. Attachments

Attachment 1

TSA Square Footage for Janitorial Services (3,564 square feet)

Location Sq. Ft. Flooring / Surface

Monthly Carpet

Cleaning Areas

Main Checkpoint

Passenger Screening Area 3,162

Carpeting and Rubber

Fatigue Mats 1

Baggage Screening Area 402 VCT

Total 3,564 http://hawaii.gov/ito/airport-information/ito-staff

Attachment II

TSA Solicitation HSTS01-16-R-RES737

For Janitorial Services for the TSA Baggage Screening Space at

Hilo International Airport (ITO)

Vendor Questions and Government Responses

Question 1: The RFP states that the working hours are between 1130-1430. These hours of performance occur during relatively high traffic travel times. Is it possible to allow work to start after say after 1200 midnight, in order to avoid large pedestrian crowds and increase productivity?

Government Response: No. At the present 1130-1430 is the ideal time for cleaning as this is the downtime with minimum passenger movement.

Question 2: Who is the current contractor?

Government Response: This is a new TSA contract.

Question 3: Can the working supervisor also be a janitor?

Government Response: No. A janitor cannot perform the duties of a supervisor for this contract.

Question 4: Some of the tops of screening machines and fans are fairly high up, requiring a ladder to clean the very top. In addition, some fans appear to be mounted up to 10-12 feet high. Does the TSA want the cleaning of these high areas thoroughly? If so, is it the contractor’s responsibility to provide adequate measures, such as a ladder, to reach these areas safely?

Government Response: The contractor will not be allowed to clean or dust any TSA equipment that cannot be reached from the floor, due to safety concerns. The Statement of Work has been revised to indicate that the contractor shall clean and dust TSA equipment that is within five feet of the floor.

The contractor is not permitted to use ladders.