HSTS01-12-R-RES405 Attachment 1 - SOW.pdf

STATEMENT OF WORK

Janitorial Services for the

Transportation Security Administration Lubbock Preston Smith International Airport

RFQ# HSTS01-12-R-RES405 – Attachment 1 Page 1 of 7

1. Organization

Transportation Security Administration (TSA) Field Real Estate Services Division (FRES) 701 South 12th Street Arlington, VA 20598-6017

Service provided at:

Transportation Security Administration (TSA) Lubbock Preston Smith International Airport (LBB) 5401 North Martin Luther King Boulevard Lubbock, TX 79401

2. Background and Objective

Janitorial services are required for congressionally mandated space, checkpoint areas, occupied by TSA at the Lubbock Preston Smith International Airport (LBB) in Lubbock, TX. TSA currently occupies approximately 5,457 square feet of space. The space is dedicated to passenger and checked baggage screening operations or screening operations support. All service areas are for the exclusive use by the TSA.

3. Scope of Work

3.1 The Contractor shall provide all labor, supervision, uniforms, cleaning supplies and equipment necessary for the janitorial maintenance of all TSA-occupied space at LBB identified herein. Areas are to be free of spills, dust, dirt and debris. The Contractor is responsible for removing trash from the facility and disposing of it in dumpsters located on airport property.

3.2 The Contractor shall ensure the facilities are cleaned according to all health, safety and industry standards.

3.3 The Contractor shall be responsible for all costs to complete the services described in the SOW to include obtaining all required licenses and/or permits. The cost for airport parking is currently $50.00 per year I per vehicle tag.

4. Technical Requirements/Tasks

The Contractor shall provide janitorial services as identified under sections 6.1 and 6.2 below according to the identified schedule. The Contractor shall provide a schedule of services in its proposal.

Immediately report to the LBB point of contact (POC) any malfunctioning plumbing or lighting and any new stains or damage to floors, furniture or appliances.

RFQ# HSTS01-12-R-RES405 – Attachment 1 Page 2 of 7

4.1 Schedule - Evening

Location Type Frequency Schedule Passenger Screening Area

Checkpoint Daily 5:00PM – 8:30PM

Baggage Screening Area

Checkpoint Daily 5:00PM – 8:30PM

Behavior Detection Officer Office

Checkpoint Daily 5:00PM – 8:30PM

Transportation Security Manager Offices

Checkpoint Daily 5:00PM – 8:30PM

Break/Training Room

Occupied Daily 5:00PM – 8:30PM

4.2 Passenger Screening Checkpoint ( 1,624 square feet)

The following requirements apply to the checkpoint area, definitions are as follows:

TSA identifies the start of the checkpoint as the front of the x-ray machine nearest the beginning of the checkpoint screening lane. Generally, there is one 6' long table in front of the machine. For janitorial contract purposes we are establishing the start of the checkpoint at the beginning of the 6' long table. If enough space is available without entering into the airports queuing area, TSA may wish to place additional tables in front of the x-ray machine. In this case the checkpoint would begin at the beginning of the table furthest from the x-ray machine. Queuing areas and exit lanes are not included as necessary screening areas.

The end of the checkpoint will be either the composure tables at the end of the x-ray, the ETD machines, or the supervisor station (podiums, not offices); whichever is furthest to the rear. The private screening room is not included as part of the designator as to where the checkpoint ends, though it is included as part of the checkpoint space to be cleaned.

Daily Services:

• Empty and remove all trash from receptacles along with any boxes or articles appropriately marked “Trash” placed near trash receptacles. Insert new liners in trash receptacles;

• Sweep and dust mop all hard surface floors;

• Clean tables and/or countertops ensuring they are free of spills, dirt and debris;

• Vacuum under checkpoint machines/equipment; and

• Dust and clean outside surfaces (tops and sides) of checkpoint machines/equipment.

• Immediately report to the Field point of contact (POC) any new stains or damage to floors, furniture or appliances.

RFQ# HSTS01-12-R-RES405 – Attachment 1 Page 3 of 7

• Disinfect tables, countertops, sinks and all fixtures.

• Disinfect the outside surface of all appliances.

Please note: All equipment must be carefully serviced/cleaned so there is no disruption to the function and form of the checkpoint equipment (i.e., operating switches).

Weekly Services:

• Damp mop all hard surface floors twice weekly;

• Vacuum carpeted floors twice weekly;

• Clean the glass doors that slide open at the entrance to the checkpoint twice weekly;

• Clean glass partitions twice weekly;

• Clean and disinfect all trash receptacles once weekly;

• Dust office desks and tables once weekly;

• Clean the Passenger Checkpoint stanchions once weekly;

• Disinfect all trash receptacles once weekly; and

• Disinfect all divesture bins and bowls once weekly.

Semi-Annual Service:

• Shampoo carpet

4.3 Tasks—Baggage Screening Area (2,066 square feet)

The following requirements apply to the Baggage Screening Area, definitions are as follows:

The checked baggage screening area will include the actual footprint of the screening equipment and necessary area around the machines to carry out screening and alarm resolution duties. Additionally, the screening area may also include the actual footprint of: (1) the entry and exit belts immediately adjacent to and connecting directly to the EDS screening equipment, (2) any multiplexing equipment used for the sole purpose of providing bag images to alarm resolution areas.

Daily Services:

• Empty and remove all trash from receptacles along with any boxes or articles appropriately marked “Trash” placed near trash receptacles. Insert new liners in trash receptacles;

• Sweep and dust mop all hard surface floors;

• Clean tables and/or countertops ensuring they are free of spills, dirt and debris;

• Vacuum under machines/equipment; and

• Dust and clean outside surfaces (tops and sides) of machines/equipment.

RFQ# HSTS01-12-R-RES405 – Attachment 1 Page 4 of 7

Please note: All equipment must be carefully serviced/cleaned so there is no disruption to the function and form of the equipment (i.e., operating switches).

4.4 Tasks —Break Room (120 square feet)

Daily Services:

• Empty and remove all trash from receptacles along with any boxes or articles appropriately marked “Trash” placed near trash receptacles. Insert new liners in trash receptacles;

• Sweep and dust mop all hard surface floors;

• Clean tables, countertops and/or sinks ensuring they are free of spills, dirt and debris;

• Clean glass; and

• Clean and disinfect all trash receptacles;

• Strip and wax hard surface floor

4.5 Tasks —Training Room (490 square feet)

appropriately marked “Trash” placed near trash receptacles. Insert new liners in trash receptacles;

• Sweep and dust mop all hard surface floors;

• Clean tables, countertops and/or sinks ensuring they are free of spills, dirt and debris;

• Clean glass; and

• Clean and disinfect all trash receptacles;

• Strip and wax hard surface floor

RFQ# HSTS01-12-R-RES405 – Attachment 1 Page 5 of 7

4.6 Behavior Detection Officer & Transportation Security Manager Offices (375 square feet) appropriately marked “Trash” placed near trash receptacles. Insert new liners in trash receptacles.

• Vacuum carpeted floors; and

• Dust office furniture.

Note: Office space shall be carefully cleaned so that normal staff operations, work papers and/or office equipment is not disturbed.

• Shampoo carpet

5. Quality Control

The Contractor shall have in place a formal and written quality assurance plan covering all aspects of the services to be performed.

The quality assurance plan, at a minimum, should include:

• Checklists: Which will allow the contractor to annotate the date and time each of the required tasks is performed, as well as the name of the individual who performed them.

This will allow TSA to monitor whether the tasks are being completed in accordance with the contract terms and conditions. Copies of completed checklists shall be made available upon request.

• Other documents or documentation of standard operating procedures that will demonstrate the Contractor’s performance standards.

6. Minimum Labor Standard

The work described herein shall be performed by a minimum of two (2

MINIMUM REQUIREMENT

) janitors; one (1) Working Supervisor and one (1) Janitor, within the schedule outlined in Section 4.1. The minimum labor standard is illustrated below:

LABOR

CATEGORY

MINIMUM NUMBER

OF EMPLOYEES

HOURS

PER

SHIFT

HOURS

PER

DAY

HOURS

PER

WEEK

DAYS

PER

YEAR

HOURS

PER

YEAR

JANITOR 1 3 3 21 365 1,095

SUPERVISOR 1 3 3 21 365 1,095

TOTAL 2 6 6 42 365 2,190

RFQ# HSTS01-12-R-RES405 – Attachment 1 Page 6 of 7

The determination of the total daily productive man-hour requirements to meet all quality requirements herein is the sole responsibility of the Offerors. It is of utmost importance that the Contractor utilizes skilled and productive manpower to satisfactorily furnish the required level of services specified. Failure on the part of the contractor to utilize skilled and productive manpower may produce unsatisfactory results which may cause the Government to make deductions from the Contractors monthly invoices for unsatisfactory work or work not accomplished.

7. Deliverables

Deliverables are to be submitted electronically in Microsoft Excel or Word format. Days are business days.

Deliverables Due Date

Recipients

Draft Quality Control Plan with Checklist 10 days after contract award Field POC/HQ POC

Final Quality Control Plan with Checklist Three (3) days after draft comments Field POC/HQ POC/CO

8. Contractor Furnished Resources

8.1 The Contractor shall furnish all supplies and equipment necessary to accomplish tasks as stated in this SOW.

8.2 The Contractor shall use products and materials made from biodegradable based materials to the extent possible without jeopardizing the intended use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards.

8.3 The Contractor shall use products and equipment consistent with FAR clause

52.223-10 Waste Reduction Program (August 2000). Accordingly, all products shall be considered environmentally beneficial and/or recycled, phosphate-free, non-corrosive, non-flammable, and fully biodegradable. The Contractor shall minimize the use of harsh chemicals that may release irritating fumes.

8.4 The Contractor shall use paper and paper products with recycled content conforming to EPA specifications.

9. Government Furnished Resources

TSA will provide storage space in the basement; the contractor will be responsible for the storage container and securing storage container, if necessary.

RFQ# HSTS01-12-R-RES405 – Attachment 1 Page 7 of 7

10. Security Requirements

Contractor employees are required to meet all airport security screening requirements, which include criminal history, background and fingerprint check. Additionally, Contractor employees working in this facility require a Secure Identification Display Area (SIDA) badge. In order to receive a SIDA badge Contractor employees must successfully pass the required test. The purpose of this test is to ensure proper behavior in restricted areas.

These security requirements shall be met prior to the start of the contract and prior to start of work by new employees. The Contractor is responsible for all fees associated with security requirements.

11. Business Requirements

11.1 The Contractor shall meet and maintain all insurance and bonding requirements established by the City of Lubbock for doing business on airport property.

11.2 The City of Lubbock requires the following insurance requirements:

• The City of Lubbock must be listed as an “additional insured” on a primary and non-contributory basis on the general liability policy;

• A minimum of $500,000 General Liability coverage per occurrence;

• Workers’ Compensation coverage pursuant to Section 406.002 of the Texas

Labor Code OR Occupational Accident and Disability Insurance. This policy shall be endorsed to include a waiver of subrogation in favor of the City of Lubbock; and

• Employer’s Liability coverage with a limit of $500,000 per occurrence.

11.3 Any security clearances, badging and parking fees are the responsibility of the Contractor. The LBB security clearances and badging per individual working at the airport is currently $65.00 per person.

11.4 This contract is subject to the Service Contract Act of 1965. Compliance with the Department of Labor’s Service Contract Act Wage Determination is required. The Wage Determination is included as an attachment.

12. Emergencies

Under no circumstances shall the Contractor touch, smell, or attempt to clean up hazardous substances. The Contractor is not a first responder; a first responder is a qualified official who has specific training in resolving hazardous material situations.

Biohazards are not a requirement under subject contract. If there is blood, vomit, urine, feces, bodily fluids, tissue, or organs involved in the spill, do not clean, as this is an airport authority responsibility.

[End of Statement of Work]