Amendment_0002.pdf

NSN 7540-01-152-8070 STANDARD FROM 30 (REV. 10-83)

PREVIOUS EDITION UNUSABLE Prescribed by GSA

FAR (48 DFR) 53.243

1. CONTRACT ID CODE PAGE OF PAGES

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1 6

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable) 0002 June 15, 2016

6. ISSUED BY CODE OPO/FPS/EACCG/R11 7. ADMINISTERED BY (If other than Item 6) NPPD/FPS/East CCG/Region 11/Group C U.S. Dept. of Homeland Security Ofc. of Procurement Operations - FPS 701 Market Street, Suite 3200 Philadelphia, PA 19106 Attn: Christopher Kelly, (215) 521-2259, Christopher.Kelly@hq.dhs.gov

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State, and ZIP Code) (√ ) 9A. AMENDMENT OF SOLICITATION NO.

HSHQEC-16-R-00006

9B. DATED (SEE ITEM 11)

June 2, 2016

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

CODE FACILITY CODE

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers Is extended, X is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; of (c) By separate letter of telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

(√) A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b)

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, X Is required to sign this document and return 1 copy to the issuing office.

14. DECRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

See SF 30 Continuation Sheet, pages 2 through 6

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type of print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or Print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

RFP

HSHQEC-16-R-00006

SF 30 Continuation Sheet

The following changes are hereby made to solicitation HSHQEC-16-R-00006:

A. Section 6.7.2.1.2 is deleted in its entirety and replaced with the following:

6.7.2.1.2 Conduct On-the-Job Training (OJT). OJT includes ensuring proper operation of screening equipment (x-ray and non-x-ray), proper identification and use of various screening indicators, safety procedures, emergency response procedures, special circumstances and accommodations, detection and response to prohibited and illegal items, as well as access control procedures. NWDTP Instructors shall conduct a minimum of two hours of OJT training every sixty days, per PSO conducting screening operations. “The two hours of OJT training is for each PSO. Multiple PSOs cannot each get credit for 2 hours of training that was conducted simultaneously.” OJT may also be provided on an as-needed basis to address any performance deficiencies; FPS reserves the right to mandate OJT to be given in a particular subject to allow the NWDTP to change as the threat picture and technology evolves.

B. Section 6.7.3.1 is deleted in its entirety and replaced with the following:

6.7.3.1 Prior to performing as a NWDTP Instructor, contractor employees shall successfully complete a minimum of 72 hours of training (40 hours NWDTPI, 2 – 16 hour NWDTP Operator courses) in accordance with Exhibit 9, Government-Provided NWDTP Instructor Course.

C. Exhibit 6 - List of Required Training and Certifications is deleted in its entirety and replaced with the attached Exhibit 6. (The change to Exhibit 6 is to item 15 which adds the reference Exhibit 8 in the column “section reference”)

D. Exhibit 8 - Contractor Provided Training is deleted in its entirety and replaced with the attached Exhibit 8. (The change to Exhibit 8 correct the SOW section referenced on 4a and 4b to 6.7.4.1.9)

E. Exhibit 9 - Government Provided Training is deleted in its entirety and replaced with the attached Exhibit 9. (The change to Exhibit 9 is the removal of the last two pages of Exhibit 9)

F. Attachment 9 - Proposal Submission Checklist is deleted in its entirety and replaced with the attached Attachment 9. (Paragraph “A,” under management approach is revised, and the last block under “Other Documents to Include in Package Two,” Secret Facility Clearance is specified).

G. The submission of questions is extended from1:00 pm, Eastern Time, Monday, June 21, 2016 to 1:00 pm, Eastern Time, Wednesday, June 23, 2016.

The following information is provided for informational purposes only:

H. Before asking any questions, please read the solicitation completely and carefully.

I. Questions will only be considered from interested parties (i.e. NAICS 561612).

J. Services are currently being performed by Master Security Company, LLC.

K. With regard to the Post Exhibit, all posts are armed. Further, “M-F” posts exclude federal holidays while “7 days” posts include federal holidays.

L. Offerors (including any proposed partners or subcontractors) must possess a facility clearance level of SECRET at time solicitation close. All proposals will be reviewed to ensure that the offeror possesses this clearance. If an offeror does not possess the required clearance, their proposal will be deemed non-conforming to the solicitation’s requirements.

M. A Microsoft Word version of Attachment 4 – Past Performance Questionnaire is attached.

N. A Microsoft Excel version of Attachment 6 – Price Element Breakdown shall be revised an issued with a later amendment.

O. With regard to questions concerning the CBAs, the Government will not interpret provisions of these documents for potential offerors. Please refer to the applicable Federal Acquisition Regulations and Code of Federal Regulations as they relate to the Service Contract Act. Service Contract Act price adjustments pursuant to FAR 52.222- 43 will be conducted on the anniversary date of the contract

P. Offerors shall note that the solicitation synopsis contained on the Federal Business

Opportunities website originally consisted of nine (9) facilities, which included building VA0376 located at 1800 S. Bell Street Arlington, VA. This building is no longer a part of solicitation HSHQEC-16-R-00006.

Q. Offerors shall note that relief, patrol (rover) and supervisory PSOs shall not be used to provide breaks/relief while simultaneously performing the rover or the supervisory function.

R. With regards to questions concerning relevant past performance, The RFP states, “A Past Performance Questionnaires (Attachment 4) shall be submitted for each referenced contract unless a CPARS for the most recently completed performance period is resident in Past Performance Information Retrieval System (PPIRS) for the reference contract.”

S. With regards to questions concerning random monthly drug screening, the Statement of Work (SOW) section 5.2.3.5 states, “The contractor shall perform random monthly drug screenings of 10% of all PSOs assigned to this contract.”

T. With regards to questions concerning how many employees have DHS HSPD-12

Personal Identity Verification (PIV) Cards, 100% of the current workforce has PIV cards.

U. With regards to questions concerning the facilities location where PIV cards issued, the facilities are located at Bren Mar in Alexandria, Virginia and two (2) facilities at the St.

Elizabeth Complex, in Washington DC.

V. With regards to questions concerning hand delivering proposal, a proposal can be hand delivered as long as the proposal is delivered before proposal submission due date and time

W. With regards to questions concerning classrooms for Basic Training and annual Refresher training, Basic Training classes are provided by FPS at 6315 Bren Mar Drive Alexandria, Virginia. Refresher training is provided by the security vendor at their specified location.

X. With regard to questions concerning potential site visits, site visits will not be provided to potential offerors.

Y. With regard to questions concerning GSA Schedules, the following applies: This RFP is not a GSA Schedule acquisition conducted in accordance with FAR 8.4; therefore, offerors are not required to have a GSA Contract and the Industrial Funding Fee (IFF) does not apply.

Z. With regard to NWDTP, the following is provided for informational purposes only:

• With regards to questions concerning x-ray screening post and non-x-ray screening, Per Section 6.7.4.1.1 of the SOW, PSOs performing x-ray screening post duties shall complete a minimum of sixteen (16) hours of initial training while PSOs performing non x-ray screening post duties shall complete a minimum of eight (8) hours of initial training.

• With regards to questions concerning to non-x-ray screener posts, PSOs with current 8-hour NWDTP non-screener training (walk through metal detector /hand wand) would not need to attend an 8-hour certification class if their current training has not expired. Per Section 6.7.4.1.1.1, PSOs previously certified by a FPS NWDTP Training Instructor or FPS certified contractor NWDTP Training Instructor are not required to repeat the NWDTP initial training. Government provided screener training other than NWDTP does not count towards meeting the NWDTP training requirements.

• With regards to questions concerning annual/refresher training required for the NWDTP x-ray and non-x-ray training, Per Section 6.7.2.1.2 of the SOW, NWDTP

Instructors shall conduct a minimum of two (2) hours of on-the-job training (OJT) every 60 days, per PSO conducting screening operations. This satisfies the annual refresher training requirement as long as the OJT is completed as written.

• With regards to questions concerning a PSO who mans an x-ray screening station and a non-x-ray screening station be required to take the initial training for both (a total of 24 hours), the PSO won’t have to go through the 16 and 8 hour program. However, in order to work on an x-ray screening post, the PSO must successfully pass the 16 hour program. Per Section 6.7.4.1.1 of the SOW, as long as the PSO has successfully completed the 16 hour NWDTP, he/she can work an x-ray post and non-x-ray post.

• With regards to questions concerning supervisors required to have NWDTP training, In accordance with SOW 6.7.4.1.1, only supervisors that provide oversight and supervision for x-ray and non-x-ray screening posts are required to be NWDTP certified. Supervisors that oversee non-screening posts are not required to be NWDTP certified.

• With regards to questions concerning how much and how long is the NWDTP TTT course at FLETC, In accordance with SOW 6.7.3.1.1.2, the Contractor is responsible for travel and per diem costs for all NWDTP Instructor Certification activities.

NWDTP course is 40 hours (8 hours each day, Monday – Friday).

• With regards to questions concerning anticipated training locations and dates so that accurate travel costs can be factored into the proposal, training for the NWDTP Training Instructors is conducted at the Federal Law Enforcement Training Center (FLETC) located in Brunswick, GA. SOW 6.7.3.1.1.1 states the contractor shall coordinate immediately after contract award with the COR for the 40 hours classroom NWDTP Instructor certification. FPS will need a minimum of 60 days to schedule the NWDTP Instructor course. Under SOW 6.7.3.1.1.2 the contractor is responsible for travel and per diem costs for all NWDTP Instructor certification activities at

FLETC

• With regards to questions concerning if there is a limit to the NWDTP trainers, the government does not require a minimum number of NWDTP instructors nor limit to the number of NWDTP Training Instructors that are permitted to attend the NWDTP Instructor training at FLETC. It is incumbent upon the contractor to propose an adequate number of NWDTP Instructors to meet the requirements of Section 6.7, National Weapons Detection Training Program (NWDTP) using the Train-the- Trainer methods, of the SOW. SOW 6.7.3.1.1.2 details applicable expenses.

• With regards to questions concerning NWDTP Instructor maintaining certification, the Instructor does not have to follow the minimum 8 hours on an x-ray machine every 60 days. He/she must recertify yearly by co-teaching an NWDTP class with a FPS NWDTP Instructor per Section 6.7.3.2 of the SOW.

• With regards to question concerning NWDTP Instructors, the transition period is 90 days; the Government will allow a deferment period of up to 120 days after contract award to get their Instructors trained and certified at FLETC and to train their PSOs on the screening equipment.

• With regards to questions concerning pricing NWDTP training, the Contractor provides the training and should be priced accordingly,

• With regards to questions concerning the availability of space at FLETC to NWDTP certify contractor trainers, space will be made available at FLETC to certify contractor trainers.

Exhibit 6

List of Required Training and Certifications

Item Training/Qualification Frequency Provider Section Reference 1 Basic Training One – Time Contractor 6.4.2/Exhibit 8 2 Firearms Training Initial/Semi-Annual Contractor 6.6.2/Exhibit 8 3 Firearms Training (Transitional) When applicable Contractor 6.6.4/Exhibit 8 4 Firearms Training (Platform) When applicable Contractor 6.6.5/Exhibit 8 6 Firearms Certification Initial/Semi-Annual Contractor 6.6.3/Exhibit 8 7 Firearms Certification (Transitional) When applicable Contractor 6.6.4/Exhibit 8 8 Firearms Certification (Platform) When applicable Contractor 6.6.5/Exhibit 8 9 Intermediate Weapons Initial/Annual Contractor 6.6.6/Exhibit 8

10 AED, CPR, & First Aid AHA/ARC standards Contractor 6.5.2 11 EMT (When applicable) NREMT standards Contractor 6.5.1.1 12 Refresher Training (40-hr) Every 3-years Contractor 6.4.3/Exhibit 8 13 Orientation Training One – Time Government 6.8.2/Exhibit 9 14 Written Examination One – Time Government 6.4.2 15 NWDTP (16-hr/8-hr) Initial/Annual Contractor 6.7/Exhibit 8&9 16 Privacy Training/ PII SPII Initial/Annual Contractor 4.2.1

17 Other Special Training When applicable As determined 6.8

Exhibit 8 Contractor-Provided Training

1. Basic Training

The Contractor shall present a minimum of 64 hours of basic training to all students. The PSO Security Manual and Resource Tool (SMART) Book shall be used as an essential component of this training, cross-referencing topics where applicable for effective presentation of material.

The hours listed in “Hours” column are recommended times needed for effective coverage of material, to include questions and answers, interactive tasks, and reviews/quizzes of the material. The Instructor shall use his/her expertise in evaluating a PSO progress in comprehending and applying concepts and materials taught.

There may be some fluctuation in actual time covered for each subject, but under no circumstances shall the Instructor provide less than 64 hours of training.

Subject Hours Scope Overview of the Department of Homeland Security and the Federal Protective Service

The mission, role, and responsibilities of DHS and FPS as well as the role contract security officers play in facility security. Instructor will also discuss the five types of facilities and security levels.

Overview of the Roles & Responsibilities 1

The typical duties of a Contract Security Officer and responsibilities associated with being a contract Security Officer at a Federal facility.

Ethics and Professionalism Part I: Overview 1

Police professionalism today, including the expanding use of contract security officers and indicate by current trends, where it may be headed in the future. Provide instruction in police ethics, using practical examples, both desirable and undesirable. Discuss ideas that will lead to improved cooperation between the local, state, and Federal law enforcement security officers and the contract security officers.

Ethics and Professionalism Part II: Interactive Training 1

Role-playing or other interactive methods between instructor and students using scenarios of ethical and professional behavior by security officers based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives are acceptable.

Principles of Communications Part I: Overview 1

Familiarize the security officers with the concept surrounding effective communications and development of communication skills. Present the contract security officer with the theory of communications;

various types of obstacles that can hinder the development and maintenance of effective communication; the senses and their role in the communication process and the main and essential skills that accompany the development of communication effectiveness.

Principles of Communications Part II: Interactive Training 1

Role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives are acceptable.

Professional Public Relations Part I: Overview 1

Instruction provided to the security officers that will increase their effectiveness in the use of basic social skills, enhance their employer’s reputation and contract performance as well as the positive image portrayed by the U.S. Government. Such instruction should include (but not limited to) proper display of the uniform, shoeshine, haircuts, and other forms of personal grooming.

1. Basic Training (cont)

Subject Hours Scope

Professional Public Relations Part II: Interactive Training 1

Role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives are acceptable.

Understanding Human Behavior, Part I: Overview 1

The basic knowledge needed for the security officers to understand their own actions, and those of the people they work with, in the performance of their assigned duties. Behavior under stress (both natural and man induced); actions of mentally disturbed; irrational conduct created by the use of drugs or alcohol; job (performance) related problem; are a part of this discussion. Give special attention to the changes in human behavior that might occur in the contract security officer with the introduction of badge and gun.

Understanding Human Behavior, Part II: Interactive Training 1

Role-playing or other interactive methods between instructor and students using scenarios of human behavior based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives are acceptable.

The Law, Legal Authorities, Jurisdiction and Responsibilities 2

History of laws, applicable laws, regulations, and the concept of legal jurisdiction as it pertains to the security officers’ duties and authority.

Crimes and Offenses 1 Present the security officers with an (understanding of the types of offenses they are most likely to encounter in their duties. Instruct on the methods of successful investigative techniques.

Search and Seizure 1

Provide the security officer with the knowledge of the legal application of search and seizure law in the performance of duties as a contract officer in a Federal facility. Instruction should provide a comprehensive survey of laws pertaining to search and seizure to include “Stop and Frisk”.

Authority to Detain 1

Provide the security officer with knowledge of how officers shall exercise their authority to detain as defined by local, state, and Federal regulations. Instruction will define detention procedures and legal rules governing practices involving: confessions, self-incrimination, eyewitness identifications, and complaints. Security officers should become completely familiar with the extent of their authority obtained from the various jurisdictions involved.

Use of Force 1

Instruct on the use of force, to include the various degrees of force authorized in the performance of duties under this contract.

Reporting procedures related to such use of force. The consequences for a security officer for the unauthorized or misuse of force.

Crime Scene Protection 2 The important facets of the preliminary investigation and the protection, preservation, and subsequent search of the crime scene.

Rules of Evidence 1

Definition of evidence (direct, circumstantial, and real).

Admissibility of evidence as it relates to competency, relevancy, materiality, and hearsay. Information on the exclusionary rule and other related items. Procedures for handling and protecting evidence.

Security Administration 1 The relationship between the Contractor and the Government. The protocol for communicating with the MegaCenters when incidents occur. The importance of the Duty Book.

1. Basic Training (cont)

Subject Hours Scope

Post Duties 2 The purpose of posts and identify the various types of protective services. The necessity of proper observation and counter-surveillance while manning a post.

Patrol Methods And Patrol Hazards 2

Study the various methods and skills employed in protective patrols with an emphasis on foot patrols. Explain the importance of security patrols and explore the values of various patrol methods. Examine the hazards encountered during patrol functions, both natural and man-made. Discuss the techniques or recognition and ways to eliminate or reduce patrol hazards.

General Response Procedures 2

Explain the various types of situations security officers will respond

to. Describe the proper approach to such situations; discuss the security officer’s role and responsibility; and instruct in the appropriate techniques employed in such circumstances. Include discussion of radio communications protocol.

Access Control 4 Personnel control, property control, vehicle control, and lock and key control.

Crime Detection, Assessment And Response 2

Acquaint the contract security officer with the need to exercise care and caution when coming upon a crime in progress. Discuss the element of surprise, and the possibilities of encountering a crime being committed. Special emphasis placed on the crimes the security officer may encounter while on duty within a Federal facility, security officer actions and responses, and the requirements of the agency.

Safety and Fire Prevention 1

The security officer’s responsibility for safety and fire prevention.

Guidelines for operational safeguards including the use of fire extinguishers (types, etc.), sprinkler systems, fire alarm systems, and other standard fire prevention equipment.

Records, Reports, & Forms 3

Importance of properly prepared records, reports, and forms. Provide students examples. Students prepare sample records, reports, and forms that they will use on an FPS contract. Emphasis on tips for effective report writing.

Special Situations 2 Various types of special situations which security officers may respond to, such as providing escorts, controlling traffic, and dealing with mentally ill or disturbed persons.

Code Adam 1

Familiarize the security officers with one of the largest child safety programs in the country. Discussions will include the history and the Code Adam Act as it pertains to Federal facilities. Instruction will include the FPS nationwide policy and the security officer’s role in implementing Code Adam Alert procedures.

Terrorism, Anti-terrorism, and Weapons of Mass Destruction 4

Weapons of mass destruction; discuss anti-terrorism methods used by FPS such as counter-surveillance and proper use of building security equipment.

Workplace Violence 2 Workplace violence, who commits violent acts and why, security officer’s response to violent incidents, and tactics for being aware of environments or situations that can contribute to violence.

Civil Disturbances 3

Discuss and provide field practice in crowd control that will teach the security officers how to distinguish between friendly, sightseeing, agitated, and hostile crowds placing an emphasis on effective response to civil disturbances.

1. Basic Training (cont)

Bomb Threats and Incidents 2

The procedures security officers will use to respond to bomb threats, discovery of suspicious items, and persons who appear to be suspicious, placing an emphasis on gathering as much information as possible and reporting incidents.

Hostage Situations 2 Lecture and practical applications to instruct security officers on identifying and responding to hostage situations.

Sabotage and Espionage 2

Defining the terms and give concrete examples of the concepts of sabotage and espionage as they might occur on Federal property.

Emphasize importance of deterrence and prevention as well as response to incidents as they occur.

Defensive Tactics 4

Lecture and practical applications to instruct Security Officers in the use of defensive tactics. Instructor will incorporate defense against armed and unarmed attack, restraining holds, and subjective compliance methods against hostile or uncooperative persons.

Use of Handcuffs 4

Lecture and hands-on demonstrations of procedures and techniques for handcuffing persons. All students shall affix and remove handcuffs in different “real life” scenarios where handcuffing would be necessary.

Review and practice examination 2

A general review of the SMART Book and completion of the SMART Book, Appendix 4 – Practice Written Examination; a multiple-choice, written examination consisting of 25 questions to assist students in preparation for the actual written examination.

2. Refresher Training

The Contractor shall present a minimum of 40 hours of refresher training; initially, within three (3) years from the date of a PSO completing the basic training written examination; and subsequently, within three (3) years from the PSOs most current Contractor-Provided Refresher Training date. The PSO Security Manual and Resource Tool (SMART) Book shall be used as an essential component of this training, cross-referencing topics where applicable for effective presentation of material.

The hours listed in “Hours” column are recommended times needed for effective coverage of material, to include questions and answers, interactive tasks, and reviews/quizzes of the material.

The Instructor shall use his/her expertise in evaluating a PSO progress in comprehending and applying concepts and materials taught.

There may be some fluctuation in actual time covered for each subject, but under no circumstances shall the Instructor provide less than 40 hours of training.

Overview of the Department of Homeland Security and the Federal Protective Service

The mission, role, and responsibilities of DHS and FPS as well as the role contract security officers play in facility security. Instructor will also discuss the five types of facilities and security levels.

Customer Oriented Protection 1 The concept of customer-oriented protection and the role security officers play in this approach.

Overview of the Roles & Responsibilities 1

The typical duties of a Contract Security Officer and responsibilities associated with being a security officer at a Federal facility.

Ethics and Professionalism Part I: Overview 0.5

Police professionalism today, including the expanding use of security officers and indicate by current trends, where it may be headed in the future. Provide instruction in police ethics, using practical examples, both desirable and undesirable. Discuss ideas that will lead to improved cooperation between the local, state, and Federal law enforcement agents and the security officers.

Ethics and Professionalism Part II: Interactive Training 1

Role-playing or other interactive methods between instructor and students using scenarios of ethical and professional behavior by security officers based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives are acceptable.

Principles of Communication Part I: Overview 1

Familiarize the security officers with the concept surrounding effective communications and development of communication skills.

Present the security officer with the theory of communications;

various types of obstacles that can hinder the development and maintenance of effective communication; the senses and their role in the communication process and the main and essential skills that accompany the development of communication effectiveness.

Principles of Communications Part II: Interactive Training 1

Conduct role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio- visual materials, case studies, and other materials to facilitate training objectives are acceptable.

2. Refresher Training (cont)

Professional Public Relations Part I: Overview 1

Instruction provided to the security officers that will increase their effectiveness in the use of basic social skills, enhance their employer’s reputation and contract performance as well as the positive image portrayed by the U.S. Government. Such instruction should include (but not limited to) proper display of the uniform, shoeshine, haircuts, and other forms of personal grooming.

Professional Public Relations Part II: Interactive Training Chapter 2

Role-playing or other interactive methods between instructor and students using scenarios of communication methods based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives are acceptable.

Understanding Human Behavior Part I: Overview 0.5

Discuss the basic knowledge needed for the security officers to understand their own actions, and those of the people they work with in the performance of their assigned duties. Behavior under stress (both natural and man induced); actions of mentally disturbed;

irrational conduct created by the use of drugs or alcohol; job (performance) related problem; will be a part of this discussion.

Provide special attention to the changes in human behavior that might occur in the contract security officer with the introduction of badge and gun.

Understanding Human Behavior Part II: Interactive Training 0.5

Role-playing or other interactive methods between instructor and students using scenarios of human behavior based on the overview of this topic. Use of audio-visual materials, case studies, and other materials to facilitate training objectives are acceptable.

The Law, Legal Authorities, Jurisdiction and Responsibilities 1

Discuss history of laws, applicable laws, regulations, and the concept of legal jurisdiction as it pertains to the security officers’ duties and authority.

Crimes and Offenses 0.5 Present the security officers with an (understanding of the types of offenses they are most likely to encounter in their duties. Instruction should be given in methods of successful investigative techniques.

Search and Seizure 0.5

Provide the security officer with the knowledge of the legal application of search and seizure law in the performance of duties as a security officer with a Federal facility. Instruction should provide a comprehensive survey of laws pertaining to search and seizure to include “Stop and Frisk”.

Authority to Detain 1

Provide the security officer with knowledge of how security officers shall exercise their authority to detain as defined by local, state, and Federal regulations. Instruction will define detention procedures and legal rules governing practices and procedures involving: confessions, self-incrimination, eyewitness identifications, and complaints.

Security officers should become completely familiar with the extent of their authority obtained from the various jurisdictions involved.

Use of Force 1

The use of force, to include the various degrees of force authorized in the performance of duties under this contract. Reporting procedures related to such use and the consequences of the unauthorized use or misuse of force.

Crime Scene Protection 0.5 Important facets of the preliminary investigation and the protection, preservation, and subsequent search of the crime scene.

Rules of Evidence 0.5

Definition of evidence (direct, circumstantial, and real), admissibility as it relates to competency, relevancy, materiality, and hearsay;

information on the exclusionary rule and other related items;

procedures for handling and protecting evidence.

Security Administration 0.5 The relationship between the Contractor and the Government. The protocol for communicating with the MegaCenters when incidents occur. Instructor will also discuss the importance of the Duty Book.

Post Duties 0.5 The purpose of posts and identify the various types of protective services. Discuss the necessity of proper observation and counter-surveillance while manning a post.

Patrol Methods And Hazards 0.5

Study the various methods and skills employed in protective patrols with an emphasis on foot patrols. Explain the importance of security patrols and explore the values of various patrol methods.

Examine the hazards encountered during patrol functions, both natural and man-made. Discuss the techniques or recognition and ways to eliminate or reduce patrol hazards.

General Response Procedures 0.5

Explain the various types of situations security officers will respond

to. Describe the proper approach to such situations; discuss the security officer’s role and responsibility; and instruct in the appropriate techniques employed in such circumstances. Include discussion of radio communications protocol.

Access Control 0.5

Acquaint the security officer with the care and caution they must exercise when coming upon a crime in progress. Discuss the element of surprise and the possibilities of encountering a crime being committed. Place special emphasis on the crimes the security officer may encounter while on duty within a Federal facility, their actions and responses, and the requirements of the agency.

Crime Detection, Assessment And Response 0.5

Acquaint the security officer with the care and caution (CHAPTER SIX, SGIM) exercised when coming upon a crime in progress.

Discuss the element of surprise, and the possibilities of encountering a crime being committed. Special emphasis should be placed on the crimes the security officer may encounter while on duty within a Federal facility, his actions, responses, and the requirements of the agency.

Safety and Fire Prevention 0.5

Define the security officer’s responsibility for safety and fire prevention. Provide guidelines for operational safeguards including the use of fire extinguishers (types, etc.), sprinkler systems, fire alarm systems, and other standard fire prevention equipment.

Records, Reports, & Forms 0.5

Importance of properly prepared records, reports, and forms.

Students shall receive examples and prepare sample records, reports, and forms that they will use on an FPS contract. Emphasis on tips for effective report writing.

Special Situations 1

Instructor shall discuss various types of special situations which security officers may respond to, such as providing escorts, controlling traffic, and dealing with mentally ill or disturbed persons.

Code Adam 1

Instructors will familiarize the security officers with one of the largest child safety programs in the country. Discussions will include the history and the Code Adam Act as it pertains to Federal facilities. Instruction will include the FPS nationwide policy and the security officer’s role in implementing Code Adam Alert procedures.

Terrorism, Anti-terrorism, and Weapons of Mass Destruction 2

Weapons of mass destruction; discuss anti-terrorism methods used by FPS such as counter-surveillance and proper use of building security equipment.

Workplace Violence 1 Workplace violence, who commits violent acts and why, security officer response to violent incidents, and tactics for being aware of environments or situations that can contribute to violence.

Civil Disturbances 1

Discuss and provide field practice in crowd control to teach the security officers how to distinguish between friendly, sightseeing, agitated, and hostile crowds. Place emphasis on effective response to civil disturbances.

Bomb Threats and Incident 1

Procedures security officers will use to respond to bomb threats, discovery of suspicious items, and persons who appear to be suspicious. Place emphasis on gathering as much information as possible and reporting incidents.

Hostage Situations 1 Lecture and practical applications to instruct security officers on identifying and responding to hostage situations.

Sabotage and Espionage 0.5

Defining the terms of sabotage and espionage and give concrete examples of the concepts as they might occur on Federal property. Emphasize importance of deterrence and prevention as well as response to incidents as they occur.

Defensive Tactics 3

Lecture and practical applications to instruct Security Officers in the use of defensive tactics. Instructor will incorporate defense against armed and unarmed attack, restraining holds, and subjective compliance methods against hostile or uncooperative persons.

Use of Handcuffs 2

Lecture and hands-on demonstrations of procedures and techniques for handcuffing persons. All students shall affix and remove handcuffs in different “real life” scenarios where handcuffing would be necessary.

As Determined by the Government 8 The Government reserves this 8-hr block of instruction to incorporate special interest items training.

3. Weapons Training

The Contractor shall present a minimum of 32 hours of initial weapons training. Initial firearms training shall consist of a minimum of eight (8) hours dedicated to classroom and a minimum of 24 hours, excluding associated down time, dedicated to live-fire (familiarization) training. Semi-annual training requirements are also outlined below.

Initial and annual Intermediate Weapons training and certification shall be presented, as specified by the manufacture or in accordance with State or local requirements, and may vary in scope and time.

Firearms Maintenance, Safety, and Handling 8

(NOTE: This segment does not include fundamentals or and firearms qualification.) Provide instruction in handling and control of firearm. Instruction should relate to weapons safety and handling to include: nomenclature, wearing of the weapon, weapon retention, and care and cleaning, performing a functions check, storage, and accountability.

Special emphasis must be placed on loading, unloading, and the safe lowering of a “cocked” hammer on a live round.

Initial Firearms Familiarization Fire 24 Live fire

Semi-annual Training and Qualification 1

The Contractor must present: a minimum one (1) hour of firearms maintenance, safety, and handling; to include nomenclature, function check, with special emphasis placed on loading, unloading, cocking, and decocking a hammer on a live round.

Transitional Weapons Training, when applicable

(Revolver to revolver; semi-automatic to semi-automatic)

PSO must have a current qualification to complete Transitional Weapons Training and Qualification.

Contractor must present: a minimum one hour of firearms maintenance, safety, and handling; to include nomenclature, function check, with special emphasis placed on loading, unloading, cocking, and decocking a hammer on a live round.

Contractor must present; Handgun: minimum two hours of familiarization fire, excluding associated down time; Shotgun:

one qualification course of fire as training.

Contractor must present qualification course of fire.

Weapon Platform Training, when applicable

(Revolver to semi-automatic pistol)

PSO must have a current qualification to complete Weapon Platform Training and Qualification.

Contractor must present a minimum two hours of firearms maintenance, safety, and handling; to include nomenclature, function check, with special emphasis placed on loading, unloading, cocking, and decocking a hammer on a live round.

Contractor must present: Handgun: a minimum six hours, familiarization fire, excluding associated down time; Shotgun:

one qualification course of fire as training.

Contractor must present qualification course of fire.

Intermediate Weapons (OC and Baton) As specified As specified by manufacture or State/Local requirement

a. Firearm Qualification Course (Handgun)

Firearm: Contract-authorized “duty handgun” Ammunition: Contract-authorized “duty ammunition”: 50 rounds Target: ICE Target Course of Fire: Stages will be completed in sequential order and fired as a hot range. Once prepared for duty, shooter will be responsible for maintaining full magazines throughout course of fire, reloading on command and/or when otherwise necessary. A total of fifty rounds will be fired with a maximum possible score of two hundred-fifty points. Minimum qualification score is two hundred out of two hundred-fifty for eighty percent.

Marksmanship Ratings: 220-230 = Marksman; 231-240 = Sharpshooter; 241-249 = Expert;

250 = Distinguished Expert

COURSE OF FIRE {HANDGUN}

STAGE DISTANCE ROUNDS POSITION DESCRIPTION

1 1.5 YDS 6

Strong hand only from the holster using the bent elbow position with the support arm/hand placed against the upper centerline of the officer’s chest

On command the shooter will: Draw and fire one round in two seconds and re-holster. Draw and fire two rounds in two seconds and re-holster.

Draw and fire three rounds in two seconds and re-holster. Officers with a magazine capacity of less than twelve rounds will have to conduct a tactical reload or magazine exchange at the end of this stage of fire to be prepared for stage two.

2 3 YDS 6

Using two hands from the holster --point shoulder shooting, referencing sights

On command the shooter will: Draw and fire three rounds in the chest of the target in three seconds, and re- holster.

Draw and fire three rounds in three seconds to the chest, perform a reload (emergency, tactical or magazine exchange) and re-holster.

7 YDS

Body armor and cover drills. Two-handed shooting using the sights

On command the shooter will draw and fire two rounds to the chest of the target and one round to the head of the target in five seconds and assume a high search position. From high search, move to an aimed in position and fire two rounds to the chest of the target and one round to the head of the target in four seconds. At the end of this stage, the two headshot rounds must be in the five- ring head area for each to count as five points. The head area outside the five-ring is worth two points. Officers with a magazine capacity of less than twelve rounds will have to conduct a tactical reload or magazine exchange at the end of this stage of fire to be prepared for stage four.

a. Firearm Qualification Course Handgun (cont)

COURSE OF FIRE {HANDGUN}

7 YDS

One-handed shooting

On command, the shooter will draw and fire three rounds, using both hands, then transfer the weapon to the strong hand only and fire three rounds, in ten seconds. Perform a reload (emergency, tactical or magazine exchange), and re-holster. Draw and fire three rounds, using both hands, then transfer the weapon to the support hand only and fire three rounds, in ten seconds.

Perform a reload (emergency, tactical or magazine exchange), and re- holster.

15 YDS

Two-handed shooting from the standing and kneeling position

On command the shooter will draw and fire six rounds from the standing position in ten seconds. Move to a kneeling position. When the target edges, or command is given that threat has diminished, shooter performs a reload (emergency, tactical or magazine exchange) in five seconds and assumes a ready position. When threat reappears, or command to fire is given, fire six additional rounds from the kneeling position in ten seconds. Officers with a magazine capacity of less than twelve rounds will have to conduct a tactical reload or magazine exchange at the end of this stage of fire to be prepared for stage six.

Barricade

On command the shooter will take one step to the rear and one to the right of the barricade. When the threat appears or command to fire is given, move to cover, draw and fire two rounds from the right side standing barricade position, move to the right side kneeling barricade and fire an additional two rounds, in twenty seconds. While in a position of cover, perform a magazine exchange.

Barricade

On command the shooter will take one step to the rear and one to the left of the barricade. When the threat appears or command to fire is given, move to cover and fire two rounds from the left side standing barricade position, move to the left side kneeling barricade and fire an additional two rounds, in 20 seconds.

b. Firearm Qualification Course Shotgun

Firearm: Contract-authorized duty shotgun (Note: A specific post requirement must exist for PSOs to be armed with a shotgun.)

Ammunition: Contract Authorized “duty ammunition”: Five (5) rounds of rifled slug and 10 rounds of .00 buckshot Target: ICE Target Course of Fire: Stages will be completed in sequential order and fired as a hot range. All stages will begin with magazine loaded with four rounds, chamber empty, hammer down and safety off. Prior to commencing fire, shotgun will be held at hip level or in a low ready position with muzzle pointed downrange. On signal to commence firing, shooters will move into appropriate firing position. Slings may be used by shooter in any manner as long as they do not impede shooter or create a situation which compromises shooter’s safety. NOTE: Low Ready Position - Butt plate held against shoulder with muzzle pointed down at a 45-degree angle.

COURSE OF FIRE {SHOTGUN}

Stage 1 25 Yards 5 rounds rifled slug

Fired from shoulder in standing position.

This stage will begin with shotgun at hip position. Shotgun will be loaded with four rounds in magazine only. Shooter will have one round available for reload. After firing four rounds, fifth round will be loaded through open ejection port and fired.

Time Limit: 20 seconds.

Note: Total of five rifled slugs will be fired with a minimum of four rifled slugs required to be in the four ring or higher at twenty-five yards.

Stage 2 15 Yards 5 rounds .00 buckshot

Fired from shoulder in standing position.

Start position will be same as Stage 1.

In this stage, PSO will load shotgun with three rounds of buckshot and have two rounds available for tactical reload. On command, PSO will fire two rounds, tactical reload with two rounds (loading through the magazine with weapon pointed at threat) and fire remaining three rounds.

Time Limit: 20 seconds.

Stage 3 7 Yards 5 rounds .00 buckshot

Fired from shoulder after moving shotgun from low ready position.

NOTE: Prior to firing Stage 3, Instructors must ensure impact area is clear of obstructions (i.e., rocks, lead buildup, etc.)

that might cause pellets to ricochet.

This stage will begin with shotgun at hip position. Shotgun will be loaded with four rounds in magazine only. Shooter will have one round available for reload. After firing four rounds, fifth round will be loaded through open ejection port and fired.

Time Limit: 10 seconds.

b. Firearm Qualification Course Shotgun (cont)

Shotgun qualification course scoring consists of a total of five slugs with a maximum possible score of two hundred and fifty points. Minimum qualification score is two hundred points. For Stage Two and Three, proficiency is measured by ability to accomplish stated task in allotted time. If PSO fails to accomplish tasks as required by course of fire, PSO will not have met minimum proficiency requirement.

When range facilities permit, two silhouette targets may be used per shooter, one target for slugs, and one for .00 buckshot. Additionally, shooters should be encouraged to utilize any cover available while firing qualification course.

4. NATIONAL WEAPONS DETECTION TRAINING PROGRAM (NWDTP)

a. X-RAY SCREENING (INITIAL) TRAINING – 16 HOURS

The Contractor shall coordinate with the COR for training locations and dates as referenced in

6.7.4.1.9. The Contractor shall provide the COR with a training roster identifying the PSO that shall attend each training session.

The training sessions shall be limited to six (6) students per one (1) instructor. “Hours” column identifies approximate training time to cover course material. Actual time may fluctuate per subject, but total training time shall not exceed sixteen (16) hours.

X-ray Screening (Initial) Training - 16 Hours Total Subject Hours Scope

Security Entry Control PSO Duties 3 Lecture and practical application required to identify incident indicators and identification verification at screening post.

Metal Detector Operator - Walk Through Metal Detector

Instruction shall include lecture and practical application to prepare PSO how to screen persons using a walk-through metal detector.

Metal Detector Operator - Hand Held Metal Detector

Instruction shall include lecture and practical application to prepare PSO how to screen…