HSHQEC-13-R-00004_-_Amendment_000001.pdf

(x)

HSHQEC-13-R-00004

x x

1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

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Philadelphia PA 19106 Attn: Tom Schrank

OPO/FPS/EACCG/R11/A

701 Market Street, Suite 3200 Ofc of Procurement Operations - FPS U.S. Dept. of Homeland Security NPPD/FPS/East CCG/Region 11/Group A

Philadelphia PA 19106 701 Market Street, Suite 3200

OPO/FPS/EACCG/R11/A

Office of Procurement Operations Federal Protective Service U.S. Dept. of Homeland Security NPPD/FPS/East CCG/Region 11/Group A

12/18/2012000001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

12/18/2012

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not, is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

This requirement is for Protective Security Officer (PSO) services at the following described locations in Rockville and North Bethesda, MD:

11555 Rockville Pike Rockville, MD

6003 Executive Boulevard Rockville, MD

12300 Twinbrook Parkway, Rockville, MD

21 Church St. Rockville, MD

11601 Landsdown St. North Bethesda, MD

4930 Boiling Brook Parkway, Rockville, MD

Continued ...

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Michael D. Byrne

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

NSN 7540-01-152-8070

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 2

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

HSHQEC-13-R-00004/000001

The purpose of the this amendment is to delete the section entitled "Management Approach" on pages 66-68 (numbered pages 61-63) of the file entitled "HSHQEC-13-R-00004 - RFP" and replace them with the attached pages.

Questions related to this solicitation shall be directed to Tom Schrank via email at thomas.schrank@dhs.gov. Please read solicitation completely and carefully before submitting any questions. All questions are due by Monday, January 7, 2013, at 3:00 PM EST.

The closing date of the solicitation remains January 18, 2013 at 11:00 AM EST.

DO/DPAS Rating: NONE Period of Performance: 10/01/2013 to 03/31/2019

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

2. Management Approach:

FPS desires that offerors provide management strategies and proposed solutions demonstrating how they will result in better value to the government. In response to this Evaluation Factor, offerors shall address Quality Assurance, Transition and Staffing.

A. Quality Assurance:

At a minimum, provide a narrative that addresses field level Supervision and Quality Control as follows:

1. Field Level Supervision of Protective Security Officers (PSO)

a. Offerors shall complete Attachment 8 entitled “Field Level Supervision Exhibit” clearly delineating and establishing the minimum level of field/onsite supervision the offeror shall provide under this effort. The proposed minimum level of field/onsite supervision will be evaluated by the Government to assess the level of oversight offered by the contractor and shall be incorporated into the successful offerors’ contract. For purposes of completing the “Field Level Supervision Exhibit” the following individual(s) are not considered field level supervisors:

Contract Manager Training Instructor Quality Control Personnel “Lead” PSOs ( Note: The Government defines a Lead PSO as a single point of communication at a facility, identified by post orders, for the purpose of communicating operational and facility specific info to the security force at a facility.)

Note: The “Field Level Supervision Exhibit” attachment does not count against the page limitation in the technical proposal.

b. Your offer should provide your firm’s supervisory processes and procedures for ensuring contract requirements are met throughout performance and a description of the supervisory methods employed.

Note: The government’s review and acceptance of an offeror’s proposed field level supervision will not alleviate the vendor from modifying (i.e, increasing) the amount of supervision after contract award should the Government’s or contractor’s oversight and inspections reveal systemic problems with performance. If at any time the vendor determines that additional supervision beyond what was initially proposed, is needed to address performance issues, such additional supervision will be provided at no additional cost to the Government

2. Quality Control:

a. The offer should describe the Methods of Inspection to be used and delineate specifically what is inspected.

b. The offer should detail processes for addressing non-compliance issues (employee and other).

c. The offer should address the proposed frequency, locations and methods of documenting inspections.

d. The offer should describe all information generated by the contractor’s QC inspection program that will be transmitted to the Government. In addition the offer should describe how inspection results and corrective actions will be communicated to the Government, including the timing, content and format of those communications.

B. Transition:

1. The offer should describe the methods to be used to provide for the timely delivery and proper documentation of all contract required transition training considering the magnitude of training requirements and allotted time to accomplish it NOTE – In no event shall any proposed plan for training be dependent upon availability of Government personnel after normal business hours (e.g. overseeing training during evenings and weekends).

2. Transition Timeline – The offer should outline all significant transition steps and the associated timeframes for completing all steps to assure timely performance start up including but not limited to timely provision of all contract required equipment, licensing, permits and required contract training. NOTE - In no event shall any proposed transition timeline include assumptions that the government will waive or defer ANY contract requirements.

C. Staffing:

1. Relief Plan. The offer shall provide a detailed plan indicating your approach to providing relief. At a minimum, the relief plan should specifically state your policy for providing meal and break periods to include discussing whether these periods are paid or unpaid, the number of annual relief hours that will be required to fill all posts requiring continuous coverage during meal/break periods, the number of personnel that you will provide to perform annual relief hours and whether the personnel are dedicated full time equivalents for provision of relief or if they will perform under the contract in other capacities in addition to relief. Statements such as “relief shall be provided in accordance with the applicable Collective Bargaining Agreement or applicable Department of Labor regulations” or other non-definitive statements may adversely impact your evaluation under this technical factor. Offerors are reminded that patrol (rover) and supervisory PSOs shall not be used to provide breaks/relief while simultaneously performing the rover or the supervisory function.

2. Temporary Additional Services. The solicitation includes estimated Temporary Additional Service (TAS) hours that may be ordered by the Government. The Government may order these additional hours at anytime during the performance period of this contract and may do so without providing for a “phase-in” period. Your offer shall provide a staffing plan that details how your firm intends to staff those hours up to the maximum quantities identified in the contract to support these TAS requirements. Your staffing plan should detail how you intend to provide fully licensed, trained/certified PSOs to meet the total estimated hours of this solicitation (i.e., all, or a large portion of the hours may be ordered at once, without providing for additional phase-in time to meet those requirements).

Notice to Offerors: Submission of information under the “Management Approach” factor in response to the solicitation does not take the place of or otherwise diminish the successful contractor’s requirement to submit detailed related contract deliverables (e.g., Transition Plan, Quality Control Plan, etc) after contract award. Rather, the information provided in response to this factor should be detailed enough (without exceeding prescribed page limitations) to present the offeror’s strategy and/or innovative solutions to delivering the highest quality security services in full compliance with all contract requirements. After award of the contract, the successful contractor's Management Approach will be incorporated into the contract. Notwithstanding this incorporation, the successful awardee will be required to submit detailed contract deliverables which not only provide greater detail than what is provided with the quote or proposal, but also fully delineates the planned implementation of the promised approach(s) and plans for communicating results to the COTR throughout contract performance.